Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Delicious food
Cons:
Distance to city
High prices

Categories

Cleanliness
8.2
General mentions of cleanliness throughout reviews; noted clean rooms but some concerns about distance and access.
Service
9.2
Staff were described as friendly and accommodating, providing transportation and assisting with inquiries.
Location
8.7
Location noted for beautiful views but a bit distant from city amenities, with transportation provided by the hotel.
Room Quality
9.2
Rooms praised for comfort and views, contributing positively to the experience.
Amenities
8.7
Good amenities including a variety of dining options and enjoyable pools, but some issues with the game room.
Value for Money
8.2
While some guests found the prices high, many felt that the experience justified the expense.
Food and Beverage
9.2
Food quality was frequently highlighted positively in reviews, contributing to overall guest satisfaction.
Overall Experience
9
Guests expressed high satisfaction, enjoying their stay overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:48

Property Description

Luxurious Hot-Spring Retreat

Pools and Recreational Activities: Dive into relaxation with multiple pools and hot-spring baths, saunas, a bowling alley, and karaoke rooms.

Comfortable Accommodations: Unwind in air-conditioned rooms with Western-style beds, flat-screen TVs, and en suite bathrooms. Some rooms even feature a traditional tatami seating area.

Scenic Views and Culinary Delights: Enjoy fountain shows, outdoor pools with city and beach views, and buffets showcasing fresh local ingredients at Seeds and Ceada Palace.

Book now for an unforgettable stay at Suginoi Hotel, just minutes away from Beppu's top attractions!

Important information:

The free shuttle is available from JR Beppu Train Station.

When booking for 15 guests or more, different policies and additional supplements may apply. Please contact the property directly for more details.

When booking for two rooms or more, please be sure to confirm the "accommodations building" and "meal conditions" for each room before processing the reservation.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OIT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥3,300 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3767 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.7
Room Quality: 9.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
?
? • family_with_children • kr
10
2026-04-04 • via Nuitee
U
Uehara • couple • jp
5
Pros:

施設の豪華さと綺麗さ

Cons:

温泉まで歩く距離が長いこと

2026-04-04 • via Nuitee
M
Moritaka • family_with_children • jp
6
2026-04-04 • via Nuitee
M
Moritaka • couple • jp
7
2026-04-04 • via Nuitee
M
michiyama • family_with_children • jp
7
Pros:

食事

Cons:

高額

2026-04-03 • via Nuitee
H
HSIU AN • family_with_children • tw
9
Pros:

1. 房間、環境很乾淨。
2. 服務人員具熱忱，態度良好。
3. 露天溫泉池有數個，很舒服。也有溫泉游泳池。

Cons:

早餐跟晚餐選擇多，但精緻度稍不足。

2026-04-03 • via Nuitee
K
Kaoru • family_with_children • jp
9
Pros:

食事　ロケーション　

Cons:

大浴場までの移動が面倒でした

2026-04-03 • via Nuitee
L
LITA • family_with_children • tw
10
Pros:

非常棒的飯店，大眾湯的景色，更是令人難忘，整體翻列設施都非常的豐富

2026-04-03 • via Nuitee
O
ogami • extended_group • jp
7
良い思い出づくりができる楽しい宿泊でした。
Pros:

料理がとてもおいしくて良かったです。

Cons:

星館だったので、浴場まで遠く、お年寄りや身体の不自由な方には厳しいと思いました。

2026-04-02 • via Nuitee
C
Chengyu • extended_group • tw
10
2026-04-02 • via Nuitee
K
kiseong • family_with_children • kr
10
2026-04-01 • via Nuitee
志遠 Chih-Yuan • family_with_children • tw
9
2026-04-01 • via Nuitee
Y
Yoonseo • family_with_children • kr
9
Pros:

뷔페는 평범
숙소 컨디션 아주 좋움

Cons:

없음

2026-04-01 • via Nuitee
원민 • family_with_children • kr
10
2026-04-01 • via Nuitee
D
DAESUNG • couple • kr
8
2026-04-01 • via Nuitee
J
Jungwon • family_with_children • kr
10
2026-03-31 • via Nuitee
M
Mayuko • family_with_children • jp
10
2026-03-31 • via Nuitee
C
Chengyu • extended_group • tw
10
2026-03-30 • via Nuitee
F
Fonie • couple • hk
10
Pros:

酒店很大很漂亮, 房間空間很大整潔, 設備很好。有三個溫泉浴很正👍👍👍酒店還有很多娛樂設施。自助早餐亦很豐富很美味😋😋😋

Cons:

沒有不滿

2026-03-29 • via Nuitee
Y
YASUTAKA • family_with_children • jp
10
2026-03-29 • via Nuitee