Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Delicious food
Cons:
Distance to city
High prices

Categories

Cleanliness
8.2
General mentions of cleanliness throughout reviews; noted clean rooms but some concerns about distance and access.
Service
9.2
Staff were described as friendly and accommodating, providing transportation and assisting with inquiries.
Location
8.7
Location noted for beautiful views but a bit distant from city amenities, with transportation provided by the hotel.
Room Quality
9.2
Rooms praised for comfort and views, contributing positively to the experience.
Amenities
8.7
Good amenities including a variety of dining options and enjoyable pools, but some issues with the game room.
Value for Money
8.2
While some guests found the prices high, many felt that the experience justified the expense.
Food and Beverage
9.2
Food quality was frequently highlighted positively in reviews, contributing to overall guest satisfaction.
Overall Experience
9
Guests expressed high satisfaction, enjoying their stay overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:48

Property Description

Luxurious Hot-Spring Retreat

Pools and Recreational Activities: Dive into relaxation with multiple pools and hot-spring baths, saunas, a bowling alley, and karaoke rooms.

Comfortable Accommodations: Unwind in air-conditioned rooms with Western-style beds, flat-screen TVs, and en suite bathrooms. Some rooms even feature a traditional tatami seating area.

Scenic Views and Culinary Delights: Enjoy fountain shows, outdoor pools with city and beach views, and buffets showcasing fresh local ingredients at Seeds and Ceada Palace.

Book now for an unforgettable stay at Suginoi Hotel, just minutes away from Beppu's top attractions!

Important information:

The free shuttle is available from JR Beppu Train Station.

When booking for 15 guests or more, different policies and additional supplements may apply. Please contact the property directly for more details.

When booking for two rooms or more, please be sure to confirm the "accommodations building" and "meal conditions" for each room before processing the reservation.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OIT

Location

Guest Reviews

8.8
Based on 4019 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.7
Room Quality: 9.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
N
nobuko • solo_traveller • jp
8
Pros:

部屋が広くて清潔でした

Cons:

ホテル自体が大きいのでお土産を買いに行くのに遠く感じました

2026-09-11 • via Nuitee
森の • family_with_children • jp
8
2026-09-05 • via Nuitee
J
Jeong UKTAE • solo_traveller • kr
10
다시올게요
Pros:

있는동안 모든것들이 좋았다.. 다시 올거다..

Cons:

동선이 너무 길다

2026-09-05 • via Nuitee
H
HONDA • family_with_children • jp
9
2026-09-05 • via Nuitee
M
mai • family_with_children • jp
10
2026-09-05 • via Nuitee
S
Shiina • couple • jp
10
2026-09-04 • via Nuitee
T
Tomoko • solo_traveller • jp
8
Pros:

夕食が飲み放題なこと。
チェックアウト後もプールやお風呂を使えること。
朝食にいくらやサーモンがあったこと。
プールのウォータースライダーの種類が多いこと。

Cons:

夕食のお刺身が盛り合わせなので苦手なものも混ざっていたこと。
お寿司の職人さんが途中からいなくて、既にセットされた種類のものしか食べられなかったこと。
部屋に冷た常温の水がでる浄水器はあったけど、冷たい水がなかったこと。
トイレにハンドソープがなかったこと。

2026-08-30 • via Nuitee
H
HIDEKO • family_with_children • jp
6
Pros:

館内で楽しめる

Cons:

価格が高い

2026-08-27 • via Nuitee
上田 • solo_traveller • jp
10
Pros:

サービス、食事等

2026-08-26 • via Nuitee
N
NAGATA • extended_group • jp
10
2026-08-25 • via Nuitee
平 • solo_traveller • jp
10
Pros:

ビュッフェがとても美味しくて、お風呂も広々していて、とてもゆっくり過ごせました

Cons:

プールの中が暑くて、熱中症が心配でした

2026-08-23 • via Nuitee
和弥 • family_with_children • jp
10
2026-08-20 • via Nuitee
松本 • family_with_children • jp
10
高い
Pros:

ロケーション、食事、温泉、設備、対応、サービス、プール

Cons:

プールの塩素キツめ
高い

2026-08-17 • via Nuitee
S
sakaguchi • family_with_children • jp
9
2026-08-16 • via Nuitee
T
TERUTOSHI • family_with_children • jp
7
2026-08-15 • via Nuitee
N
Ngan Kuen • solo_traveller • hk
9
Pros:

最愛房間的床和廁所配套，餐廳食物和餐飲多選美味，娛樂也算豐富。

Cons:

餐食種類比較狹窄，只有國際自助餐。可以加添日式懷石料理或壽司及義式風味給客人選購，那住宿兩天或以上的客人可以多選不同晚餐。
另外，風呂和游泳池太接近，比較噪雜及太擠逼。娛樂場地分布不夠一體，比較雜亂和走動不方便。個人比較喜歡青森県的森之風渡假酒店的設施和餐食。

2026-08-12 • via Nuitee
H
HARUNA • couple • jp
10
2026-08-12 • via Nuitee
I
ineko • family_with_children • jp
9
家族3代でそれぞれが楽しめ、思い出となるお宿です。
Pros:

お盆の一番繁忙期でしたが、スムーズな受け付けと対応が良かったです
お部屋は広々とリラックスでき、ビュッフェの食事が美味しく、充実してました。素晴らしかったです。

Cons:

よく歩く

2026-08-12 • via Nuitee
H
HARUKA • extended_group • jp
10
2026-08-10 • via Nuitee
P
Peihsuan • family_with_children • tw
10
2026-08-09 • via Nuitee