Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Delicious food
Cons:
Distance to city
High prices

Categories

Cleanliness
8.2
General mentions of cleanliness throughout reviews; noted clean rooms but some concerns about distance and access.
Service
9.2
Staff were described as friendly and accommodating, providing transportation and assisting with inquiries.
Location
8.7
Location noted for beautiful views but a bit distant from city amenities, with transportation provided by the hotel.
Room Quality
9.2
Rooms praised for comfort and views, contributing positively to the experience.
Amenities
8.7
Good amenities including a variety of dining options and enjoyable pools, but some issues with the game room.
Value for Money
8.2
While some guests found the prices high, many felt that the experience justified the expense.
Food and Beverage
9.2
Food quality was frequently highlighted positively in reviews, contributing to overall guest satisfaction.
Overall Experience
9
Guests expressed high satisfaction, enjoying their stay overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:48

Property Description

Luxurious Hot-Spring Retreat

Pools and Recreational Activities: Dive into relaxation with multiple pools and hot-spring baths, saunas, a bowling alley, and karaoke rooms.

Comfortable Accommodations: Unwind in air-conditioned rooms with Western-style beds, flat-screen TVs, and en suite bathrooms. Some rooms even feature a traditional tatami seating area.

Scenic Views and Culinary Delights: Enjoy fountain shows, outdoor pools with city and beach views, and buffets showcasing fresh local ingredients at Seeds and Ceada Palace.

Book now for an unforgettable stay at Suginoi Hotel, just minutes away from Beppu's top attractions!

Important information:

The free shuttle is available from JR Beppu Train Station.

When booking for 15 guests or more, different policies and additional supplements may apply. Please contact the property directly for more details.

When booking for two rooms or more, please be sure to confirm the "accommodations building" and "meal conditions" for each room before processing the reservation.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OIT

Location

Guest Reviews

8.8
Based on 4012 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.7
Room Quality: 9.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
和弥 • family_with_children • jp
10
2026-08-20 • via Nuitee
松本 • family_with_children • jp
10
高い
Pros:

ロケーション、食事、温泉、設備、対応、サービス、プール

Cons:

プールの塩素キツめ
高い

2026-08-17 • via Nuitee
S
sakaguchi • family_with_children • jp
9
2026-08-16 • via Nuitee
T
TERUTOSHI • family_with_children • jp
7
2026-08-15 • via Nuitee
H
HARUNA • couple • jp
10
2026-08-12 • via Nuitee
N
Ngan Kuen • solo_traveller • hk
9
Pros:

最愛房間的床和廁所配套，餐廳食物和餐飲多選美味，娛樂也算豐富。

Cons:

餐食種類比較狹窄，只有國際自助餐。可以加添日式懷石料理或壽司及義式風味給客人選購，那住宿兩天或以上的客人可以多選不同晚餐。
另外，風呂和游泳池太接近，比較噪雜及太擠逼。娛樂場地分布不夠一體，比較雜亂和走動不方便。個人比較喜歡青森県的森之風渡假酒店的設施和餐食。

2026-08-12 • via Nuitee
I
ineko • family_with_children • jp
9
家族3代でそれぞれが楽しめ、思い出となるお宿です。
Pros:

お盆の一番繁忙期でしたが、スムーズな受け付けと対応が良かったです
お部屋は広々とリラックスでき、ビュッフェの食事が美味しく、充実してました。素晴らしかったです。

Cons:

よく歩く

2026-08-12 • via Nuitee
H
HARUKA • extended_group • jp
10
2026-08-10 • via Nuitee
P
Peihsuan • family_with_children • tw
10
2026-08-09 • via Nuitee
N
NAOMI • extended_group • jp
10
2026-08-07 • via Nuitee
U
UMEZAWA • family_with_children • jp
10
2026-08-07 • via Nuitee
崎内 • solo_traveller • jp
8
2026-08-06 • via Nuitee
凌誠 • family_with_children • tw
10
2026-08-03 • via Nuitee
A
asami • couple • jp
10
2026-08-02 • via Nuitee
S
SongYi • solo_traveller • kr
10
Pros:

언제나 완벽한 온천 리조트

Cons:

가격은 다소 비쌈

2026-07-22 • via Nuitee
S
SongYi • solo_traveller • kr
10
Pros:

소라칸이 비싸도 머무는 이유 = 13층 전용 노천탕

Cons:

다소 짧았던 워터파크(아쿠아비트) 운영 시간

2026-07-22 • via Nuitee
Y
YAMADA • couple • jp
10
2026-07-21 • via Nuitee
K
kazumi • family_with_children • jp
8
だいたい満足
Cons:

15:00の入館が遅れた、定刻前に準備すべきだ。

2026-07-21 • via Nuitee
M
MASANORI • family_with_children • jp
8
まあ、家族で楽しめたのは非常に良かったです。
Pros:

バイキング料理はとてもおいしかった。アルコールが無料だったのもお得感を感じた。

Cons:

部屋に備え付けのタオルが1人分しかなかった。部屋が少し狭かったのは予約時の予想と異なった。

2026-07-15 • via Nuitee
C
CHIA JUNG • extended_group • tw
9
Pros:

設施

Cons:

連住兩天，但餐點沒變化，尤其對不吃牛的人來說，第二天能選擇的餐點更少。
建議能推出像有三天兩夜，二早ㄧ晚這種方案，或多日入住可換館用餐。

2026-07-12 • via Nuitee