Four Points by Sheraton Guangzhou Financial City, Tianhe

Hotels
Four Points by Sheraton
9 (257 reviews)
No. 1 Jing Ying Road, Hui Cai Road, Dongpu , Guangzhou , cn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Food quality
Cons:
Location concerns
Overcharging issues

Categories

Cleanliness
8.33
Multiple reviews noted cleanliness but also mentioned issues like smoke in the room.
Service
9.8
Overall sentiment is positive, with praise for staff helping guests, especially Gale.
Location
8.34
Some guests noted the hotel was a bit far from the city center, affecting their experience.
Room Quality
9.29
Most reviews mentioned comfortable beds and pleasant rooms.
Amenities
8.82
Good amenities were mentioned, though some reviews noted maintenance issues.
Value for Money
8.78
A few reviews indicated overcharging issues, but overall value remains decent.
Food and Beverage
9.33
Several guests praised the breakfast options and food quality.
Overall Experience
9.3
Guests generally had a favorable experience, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:46

Property Description

Luxurious Accommodation
Four Points by Sheraton Guangzhou, Dongpu offers elegant rooms with modern décor and stunning views of Yangtao Garden Park. Each room is equipped with a minibar and personal safe, ensuring a comfortable stay for all guests.

Fantastic Amenities
Guests can enjoy the indoor swimming pool, fitness centre, and dining options that include Cantonese Dim Sum at China Spice, international dishes at The Eatery, and beverages at The Lounge. The hotel also offers car rental services for easy exploration of the area.

Convenient Location
Conveniently located in East Guangzhou, the hotel is just a short drive away from Pazhou Exhibition and Guangzhou East Train Station. With a 24-hour front desk and currency exchange services, Four Points by Sheraton Guangzhou, Dongpu ensures a hassle-free stay for all travelers.

Book now for an unforgettable stay at Four Points by Sheraton Guangzhou, Dongpu!

Important information:

Please note that extra bed and breakfast charges will differ during the Canton Trade Fair period.

The hotel provides a free 2-way shuttle services to Pazhou Complex during the Canton Trade Fair period.

Please note that extra beds can only be provided for rooms with a double bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Guest Reviews

9
Based on 257 reviews
Cleanliness: 8.33
Service: 9.8
Location: 8.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
D
Darshan couple au
9
2026-08-17 via Nuitee
T
Tural couple az
10
2026-08-07 via Nuitee
J
JUNGWOOK solo_traveller kr
10
2026-08-05 via Nuitee
A
Abu Murshed solo_traveller bd
9
Pros:

I want to be there next time

Cons:

Cooperation of staff

2026-08-03 via Nuitee
P
PAWEL family_with_children pl
8
Dobry stosunek jakości do ceny.
Pros:

Bardzo czysty pokój, pomocna obsługa szczególnie Louis Lu.

Cons:

Internet działał zbyt wolno

2026-08-02 via Nuitee
A
abunyo couple ug
10
Excellent
Pros:

Breakfast is good with a variety of both western and chinese dishes. I also loved the calm quiet environment and cleanliness

2026-07-22 via Nuitee
V
Vitor couple br
9
Pros:

Limpeza, conforto e gentileza dos funcionários.

Cons:

Localização

2026-07-20 via Nuitee
K
kolani solo_traveller tg
10
Pros:

Beautiful reception sraff: Marie and Tammy are very friendly

2026-07-20 via Nuitee
M
MASSOUD couple bj
10
Great stay
Pros:

Amazing hotel, good location, very near and special credit to Irene. She’s super responsive and helpful.

Cons:

Nothing

2026-07-19 via Nuitee
M
MASSOUD couple bj
10
2026-07-19 via Nuitee
S
SOKHUN solo_traveller gb
10
2026-07-10 via Nuitee
A
Angelica solo_traveller ph
10
Pros:

Staff especiallu Ms Mia and Mr Gale very helpfull
Comfy Room

Cons:

None

2026-07-10 via Nuitee
A
Akiko solo_traveller jp
9
2026-07-01 via Nuitee
B
Bilal couple gb
10
2026-06-21 via Nuitee
J
Joy solo_traveller ke
8
Dr. Killong Joy from Nairobi, Kenya
Pros:

Lobby, Restaurant, staff were kind. Beautiful place. Good food. Room was clean and spacious.

Cons:

The carpet on the corridor is old and smelly

2026-06-15 via Nuitee
N
Nadir solo_traveller pt
8
2026-05-27 via Nuitee
Z
Zeynep extended_group nl
6
A little outdated
Pros:

Personal helps you with your suitcases when you arrive. The lobby is large and the hotel restaurant and bar are good.

Cons:

I expected more luxury based on the pictures and price, but got a little disappointed. The hotel is very old and out dated, the rooms feel old because of the carpet and outdated TV, telephone and bathroom. It could use a good renovation. You have to wait very long for the elevator because of the many guest. The personal speaks little english, so communicating can be hard. The location of the hotel is not good. Very far from the city centre and 20 minute walk from the nearest subway, then a 30 minute drive/ride to the city. No nearby restaurants of cafe's. The breakfast menu is very dry and not high quality.

2026-05-20 via Nuitee
P
Patty150387 solo_traveller cn
10
2026-05-19 via Nuitee
D
domenico extended_group it
6
2026-05-18 via Nuitee
A
Amanda solo_traveller au
7
Cons:

No area to do work meetings with colleagues

2026-05-16 via Nuitee