The Merchant Hotel

Schönes Hotel, gutes Essen ... City Center Titanic Museum fußläufig erreichbar

The hotel, service, staff and food are second to none.

Location perfect staff friendly cocktail bar great jazz bar fun arrived early checked in early

One of the best hotels we've ever stayed in. The building & decor is stunning, Victorian Deluxe bedroom was absolutely gorgeous. The service was superb from the moment we arrived until we left. We stayed two days and could have spent the whole time just in the merchant. Afternoon tea & cocktails were exquisite and the rooftop hottub & hydrotherapy session in the spa really refreshed us on day two. Could not recommend highly enough - we'll be returning frequently!

Central location

Our room was beautiful, as was the hotel so clean a perfect hotel

A really beautiful hotel set in the heart of Belfast. You are given the choice of Victorian style or Art Deco style and we opted for the Victorian as it is certainly more to our taste. On arrival, the concierge was very helpful, we arrived at 8.30am and they advised that our room was already ready for us. The bedroom was Stunning. When they turned down our room that evening they gave my husband a balloon and box of chocolates for his birthday. The jazz bar was very nice, really good service and delicious food. The breakfast room was so beautifully decorated. We didn’t dine in the evening in this room but really enjoyed our breakfast here. The Cloth Ear , also a very nice bar and food. All the staff were so pleasant and helpful. We didn’t use the spa facilities so cannot comment on this.

Can't fault this hotel in any way. Great staff, room, breakfasts, gym etc. We asked for a quiet room and it certainly was. Everyone made our stay very special. Would thoroughly recommend.

I always enjoy staying at the Merchant. Staff are great , professional yet friendly.The art deco rooms are large, clean and very comfortable. The location cannot be beaten for exploring Belfast. Breakfast is always a treat , again excellent service and well cooked food . It is also probably the only place I enjoy having a cocktail or 2 as the menu is extensive and the quality is great. I highly recommend.

Recently visited this Belfast celebrating our anniversary. Car park is a short walk from the reception and discounted rates are available. Check in was fine and we were offered assistance with our bags. 2nd time staying, this time our room was a little smaller, quite dark but a/c was available. Bed and pillows were comfortable. Bathroom was well stocked with towels and toiletries. I have an issue with the shower in the bath and only assistance handles were adjacent to the shower out of initial reach. Had a quiet drink in the cocktail bar and the onsite pub opened later in the afternoon. Perhaps a quiet time of the year. We ate onsite in the Great Room. Fantastic attention to detail by all staff. We ate from the 3 course menu. Starters excellent but my partner was disappointed with her main course as it only consisted of 2 extremely small pieces of Monkfish. Bitesize at best. Also a small issue at the table as water was dripping from the roof. Offered to move us. Staff we encountered were all excellent and friendly. Breakfast very good. Good location in the city centre, handy to all attractions.

The character, the building is very ornate. The beds are very comfortable.

Celebrated my two adult sons birthdays last weekend in the Merchant hotel Belfast.
Fabulous delux large art deco rooms. Excellent house keeping and turndown service. We were rooms 230 and 299 and 430......thank you for excellent house keeping.
The breakfast were amazing. We particularly enjoyed the large private spacious tables within the gracious grand dining hall .
The front bar is classy with a super fireplace and a real log fire which is constantly lighting. Lovely atmosphere.
The Berts Jazz bar features excellent live jazz music ( a little loud) and the food was delicious especially the caramelised toffee baked Alaska !! The mussels were plentiful but nothing special . The sea bass was very tasty and the beef bourginon won the day.
The STAFF ARE AMAZING. They are so welcoming and very helpful with a little issue I had.
The service and upkeep and cleanliness 100% top top class.
The valet parking is expensive at 39 sterling a night.
The view from the roof top jacuzzi and gym was particularly nice as the hotel has a great location opposite Victoria shopping centre and The Albert memorial clock and a good 360 view of inner Belfast.
We were blessed with SUNNY SUNNY WEATHER...
The rooftop STAFF were exceptional as well organising times and towels as it was a busy weekend.
Despite the hotel being busy , you felt very well looked after and with personal attention.
The manager left birthday cards, balloons and chocolates in my boys bedrooms ...very nice touch.
The jazz bar also had a wee cake and 2 candles.. It was a nice gesture.
It's my 7 th or maybe 8th time here over the last 12 years..
It's a long tiring drive from Galway ..but worth it . Lots of activities within walking distance...Titanic, Crumlin gaol, Black Taxi tour ride, shopping centre and LOTS OF great BARS and good restaurants.
We took the train from Galway to Heuston , followed by Train from Connolly Dublin to Grand Central Belfast. The hotel is a 5 mins Uber / taxi or a 15 mins pleasant walk.
I will be back again With my sisters in 2 weeks time after Easter... and I look forward to it. Maybe I might even meet the manager !!

A truly standout venue in Belfast and easily the most impressive setting in the city.

We didn’t eat here (but will next time) however spent time in the bar area, which was superb. The cocktails and overall service were excellent, and the whole place has a real sense of quality and attention to detail.

The building itself is stunning — full of character with incredible architecture and a genuine 5-star feel throughout. From the moment you walk in it feels polished, luxurious and on another level compared to most places in Belfast.

There really isn’t anything else quite like it in the city

Excellent stay at the hotel in March. Great value for money with 5 star service

Breakfast disappointing.

Hotel was great, clean and tidy and staff were really friendly and helpful.

Beautiful property
Breakfast was succulent
Room was beautiful