SpringHill Suites Miami Downtown/Medical Center

Hotels
SpringHill Suites
8.1 (628 reviews)
1311 Northwest 10th Avenue , Miami , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Clean rooms
Cons:
Stained carpets
Old furniture
Unreliable shuttle service
High deposit fees

Categories

Cleanliness
6.85
Several reviews highlighted issues with cleanliness, including stained carpets and furniture.
Service
9.35
Staff were generally described as friendly and helpful, although some instances of rudeness were mentioned.
Location
8.35
Convenient location for hospitals and other facilities, though some complaints about safety in the area.
Room Quality
7.35
Rooms were reported as clean, but some furnishings were worn and in need of updates.
Amenities
7.85
Amenities included free breakfast; however, transportation services were unreliable.
Value for Money
8.35
Good for the price, but some costs like parking and shuttle services were extra.
Food and Beverage
8.35
Food quality was generally praised, though limited options were noted.
Overall Experience
8.35
Positive overall experience despite some significant cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 14:39

Property Description

Convenient Downtown Location
Located in the heart of Downtown Miami, our hotel offers easy access to popular attractions like Wynwood/Design District and Port of Miami.

Comfortable Accommodations
Relax in our stylish and spacious suites equipped with complimentary WiFi, mini-fridge, and microwave for your convenience.

Dining and Entertainment
Indulge in cocktails and bites at our 13Eleven restaurant, or unwind on our outdoor terrace after a day of exploring.

Book now for an unforgettable stay in Miami!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For a Breakfast Included room, the rate includes breakfast for 2 adults and 2 children under 12 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 31.72 per day.

  • Internet

    WiFi is available in all areas and costs USD 6.95 per 24 hours.

Location

Guest Reviews

8.1
Based on 628 reviews
Cleanliness: 6.85
Service: 9.35
Location: 8.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.35
M
Miranda family_with_children it
8
2026-05-22 via Nuitee
M
Michael couple us
8
2026-05-20 via Nuitee
M
Margot extended_group fr
6
2026-05-17 via Nuitee
R
Randi couple us
7
Nice rooms good location could be closer to hospital
Pros:

The rooms was good air conditioning was loud. The signage for property could be better, uber had trouble finding it. Just a small sign on corner.

Cons:

The front end staff could be friendlier especially when we had questions or when it was early in am. Told me it was safe to walk to hospital by myself at 0500 in am and didn’t give good direction. Totally sketchy area.

2026-05-16 via Nuitee
L
LLudelis couple do
10
Perfect
Pros:

All

Cons:

Nothing

2026-05-14 via Nuitee
D
Deborah solo_traveller us
8
2026-05-10 via Nuitee
R
Rella extended_group us
10
2026-05-09 via Nuitee
P
Patricia solo_traveller us
7
Nice hotel just needs more people and a little updating.
Pros:

the rooms were very nice. The lobby was also nice. They did a great job with cleaning the rooms. Staff was very friendly.

Cons:

had a problem with the fact that there is no shuttle and there are no restaurants within walking distance. Also, my ice machine was broken for the whole stay which was five days. The bar was a nice area, but the food was not up to par, and they only had one lady working who was very friendly but very busy. Whenever you called the front desk, no one answered.

2026-05-07 via Nuitee
A
Ashley extended_group us
9
Came to Miami for cruise, perfect location and near the port.
Pros:

N/a

Cons:

N/a

2026-05-03 via Nuitee
J
Jorge extended_group br
8
2026-05-02 via Nuitee
L
Lynn couple us
5
Hotel is barely adequate. Poorly maintained and in a bad neighborhood. Close to medical centers.
Pros:

Breakfast was decent. Hotel is close to medical centers and provides a shuttle service.

Cons:

Stains on carpet and furniture. Several lights in room/bathroom did not work.

2026-04-28 via Nuitee
M
Matthieu family_with_children fr
8
2026-04-27 via Nuitee
E
Eddie couple us
9
2026-04-26 via Nuitee
B
Brower couple us
3
Zero problems with the staff the rooms need to be gutted
Cons:

The room smelled of must and mold it affected my sleep and allergies. Not one USB plug available in the room. Even though the room look clean just walking into that smell made me feel very dirty.

2026-04-23 via Nuitee
D
Diana couple us
1
Horrible, I only stayed one night. And once you got off the elevator you couldn’t even walk with your mouth open. They s
Pros:

Nothing

Cons:

The property smelled amazing when you walked in, but boy when you got on that elevator and to the rooms. The hallway stink, and the rooms stink. Don’t dare let them out you on the 4th floor

2026-04-22 via Nuitee
D
douglas couple us
8
2026-04-19 via Nuitee
A
Andrew family_with_children us
2
Worst hotel I have ever stayed in
Pros:

Relatively close to hospital.

Cons:

Unpleasant staff. Understaffed. Unclean - flies in breakfast, tea and other areas. “Breakfast” was appaling - watery eggs, porridge that resembled concrete, weird sausages - absolutely no effort is made. The food in the bar was also inedible. Tea making facilities frequently unavailable. Shuttle was dirty. There is little within walking distance except the hospital. And billing was questionable, the first time I have left a hotel not understanding what I had been billed for. Only stayed here due to needing to be near hospital however if I was in the same situation again I would choose a hotel further away from the hospital as this place is nasty.

2026-04-19 via Nuitee
A
Anita couple us
10
2026-04-18 via Nuitee
L
Lynda solo_traveller tt
9
Met all my requirements for my medical visit.
Pros:

Clean, tidy, very friendly staff. Shuttle service to hospital. Location to hospital.

Cons:

Restaurant did not open until 2 pm

2026-04-17 via Nuitee
E
Edward solo_traveller us
10
2026-04-17 via Nuitee