Hotel Swing

Hotels
8.5 (2214 reviews)
Dobrego Pasterza 124 , Kraków , pl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great service by staff
Excellent location
Tasty food
Cons:
Cleanliness issues
High prices for some services

Categories

Cleanliness
7.71
Mixed reviews, mentioned issues with cleanliness such as stains on carpet and hair.
Service
9.18
Consistently mentioned as friendly and helpful, particularly with guest issues.
Location
9.22
Multiple reviews highlighted great location near public transport and attractions.
Room Quality
8.17
Rooms generally clean and comfortable, but some mentions of comfort issues like a lack of toiletries.
Amenities
7.7
Amenities were noted as basic, with some requests for additional features like a jacuzzi.
Value for Money
8.16
Good value mentioned, but some felt prices were high compared to the offered quality.
Food and Beverage
9.21
Breakfast and dining options were highly praised for quality and variety.
Overall Experience
8.68
Overall enjoyment expressed, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:54

Property Description

Modern Interiors and Spa Facilities
Hotel Swing, a 4-star gem in Kraków, boasts modern interiors and top-notch spa facilities. The air-conditioned rooms feature sleek bathrooms and free internet, ensuring a comfortable stay.

Convenient Amenities and Services
With 24-hour front desk staff and shuttle services to the city centre, guests enjoy convenience at every turn. The on-site spa offers a range of treatments, including sauna sessions, catering to relaxation and rejuvenation.

Delightful Dining Experience
Start your day with a buffet breakfast at Quickstep, the hotel's restaurant serving up traditional Polish and regional dishes. Unwind with a cup of coffee at the charming Lobby Cafè, adding a touch of coziness to your stay.

Book now and experience the perfect blend of comfort and luxury at Hotel Swing!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 50 zł per person per night when using an available cot.
    Children up to and including 17 years old stay for 100 zł per person per night when using an existing bed.
    Children up to and including 17 years old stay for 100 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2214 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
B
Bartłomiej • solo_traveller • pl
8
Pros:

Mili ludzie na recepcji.

2026-06-12 • via Nuitee
O
okolaf_1 • extended_group • pl
8
Naprawdę byłoby 10/10 gdyby nie awaria prądu. Przez nią ocena wynosi 7,5/10
Pros:

Bliskość galerii, naprawdę wszystko blisko i bardzo miła Pani na recepcji.

Cons:

Awaria prądu, która wyłączyła możliwość normalnego użytkowania hotelu.

2026-06-11 • via Nuitee
Z
Zuzanna • family_with_children • pl
10
2026-06-11 • via Nuitee
W
WR • couple • pl
5
2026-06-11 • via Nuitee
M
Marcin • solo_traveller • pl
8
Pros:

Przestronny pokoj

2026-06-09 • via Nuitee
S
Sarczyński • family_with_children • pl
7
Bardzo udany wyjazd, w którym hotel w ogóle nie przeszkadzał :-)
Pros:

Parking, gdzie pozostawiliśmy bez problemu samochód na cały dzień już po wymeldowaniu (bez kolejnych kosztów).
Jakość adekwatna do ceny. Wygodne łóżka. Przystanek komunikacji miejskiej 50m od obiektu.

Cons:

Pokoje wymagają już odświeżenia (odkleja się tapeta, są nieusuwalne plamy na dywanie). Sugerowałbym także zmianę dostawcy herbaty, bo to co jest dostępne w pokojach smakowało bardzo źle (nikt z nas nie dał rady tego wypić). Mimo wszystko to drobnostki.

2026-06-09 • via Nuitee
A
AVI SHSHAHR • solo_traveller • il
9
2026-06-09 • via Nuitee
W
William • solo_traveller • gb
10
Perfect for my business trip. I look forward to staying again!
Pros:

I have stayed here a number of times, because the hotel is close to my place of business, and I have always experienced excellent service, clean rooms and great WiFi. I look forward to staying again!

2026-06-09 • via Nuitee
D
Dariusz • couple • pl
9
2026-06-08 • via Nuitee
B
Beata • solo_traveller • pl
10
Pros:

Zatrzymałam się na jedną noc w związku z festiwalem na Tauron Arena. Spokojnym marszem jakieś 30 min.
Pokój jak na zdjęciach. Czysto i przyjemnie.
Klimatyzacja działała bez zarzutu.

2026-06-08 • via Nuitee
R
Róża • couple • pl
7
2026-06-07 • via Nuitee
M
Mališka • solo_traveller • sk
9
2026-06-07 • via Nuitee
J
Justyna • solo_traveller • pl
10
2026-06-07 • via Nuitee
S
Sławomir • solo_traveller • pl
8
2026-06-07 • via Nuitee
A
Agnieszka • solo_traveller • pl
8
2026-06-07 • via Nuitee
K
Katarzyna • couple • pl
10
2026-06-06 • via Nuitee
J
Jaśmina • solo_traveller • pl
8
2026-06-04 • via Nuitee
M
Meenskje • solo_traveller • nl
7
2026-06-02 • via Nuitee
W
Weronika • couple • pl
10
2026-06-02 • via Nuitee
M
Mincevic • extended_group • lt
10
Pros:

Wszystko było super. Po długiej podróży bez problemu zameldowano nas raniej, pani na recepcji była bardzo miła. Gdy potrzebowałyśmy dodatkowych żeczy (dodatkowa pościel, żelazko) także szybko dostałyśmy pomoc . Pokój był dosyć wielki, lóżko bardzo wygodne. Hotel znajduje się troche dalej od miasta, ale jest bardzo cicho, a lokacja umożliwia łatwe i proste połączenie się z centrum. Naprawde polecam!

2026-06-01 • via Nuitee