Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great service by staff
Excellent location
Tasty food
Cons:
Cleanliness issues
High prices for some services

Categories

Cleanliness
7.71
Mixed reviews, mentioned issues with cleanliness such as stains on carpet and hair.
Service
9.18
Consistently mentioned as friendly and helpful, particularly with guest issues.
Location
9.22
Multiple reviews highlighted great location near public transport and attractions.
Room Quality
8.17
Rooms generally clean and comfortable, but some mentions of comfort issues like a lack of toiletries.
Amenities
7.7
Amenities were noted as basic, with some requests for additional features like a jacuzzi.
Value for Money
8.16
Good value mentioned, but some felt prices were high compared to the offered quality.
Food and Beverage
9.21
Breakfast and dining options were highly praised for quality and variety.
Overall Experience
8.68
Overall enjoyment expressed, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:54

Property Description

Modern Interiors and Spa Facilities
Hotel Swing, a 4-star gem in Kraków, boasts modern interiors and top-notch spa facilities. The air-conditioned rooms feature sleek bathrooms and free internet, ensuring a comfortable stay.

Convenient Amenities and Services
With 24-hour front desk staff and shuttle services to the city centre, guests enjoy convenience at every turn. The on-site spa offers a range of treatments, including sauna sessions, catering to relaxation and rejuvenation.

Delightful Dining Experience
Start your day with a buffet breakfast at Quickstep, the hotel's restaurant serving up traditional Polish and regional dishes. Unwind with a cup of coffee at the charming Lobby Cafè, adding a touch of coziness to your stay.

Book now and experience the perfect blend of comfort and luxury at Hotel Swing!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

8.5
Based on 2298 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
K
Klaudia • couple • sk
9
Pros:

Prijemne ciste

2026-10-24 • via Nuitee
I
Inna • couple • ua
10
Pros:

Все сподобалось, чудовий готель. Смачні сніданки. Рекомендую всім

2026-10-23 • via Nuitee
A
Anna • couple • pl
6
2026-10-22 • via Nuitee
B
Bartosz • solo_traveller • pl
9
Pros:

Bardzo dobry wybór. Pyszne śniadanie..

2026-10-18 • via Nuitee
M
Magdalena • solo_traveller • pl
10
2026-10-18 • via Nuitee
M
Michel • solo_traveller • pl
10
Pros:

All, clean, quiet

Cons:

Nothing

2026-10-14 • via Nuitee
K
Karolina • couple • pl
10
Od mojego ostatniego pobytu (czyli pół roku temu) obiekt przeszedł bardzo dużo pozytywnych zmian. Remont recepcji, o wie
Pros:

Pyszne i urozmaicone śniadania 😊 możliwość skorzystania z sauny w cenie pobytu

Cons:

Brak takiej rzeczy

2026-10-14 • via Nuitee
D
Dominik • solo_traveller • pl
8
Pros:

Bardzo miła obsługa recepcji

Cons:

Trochę ,a głośna klimatyzacja

2026-10-13 • via Nuitee
A
Andriy • family_with_children • ua
10
Good place to stay and spend a night.
Pros:

It is not the first time my family stays at the hotel. It is good as usual. For us its a kind of reliable place we can stay and be sure about service quality.

Cons:

I have literally nothing to complain about, so I do not know what to write here. This place just meets all our expectations as usual.

2026-10-11 • via Nuitee
W
Wiktoria • extended_group • pl
10
2026-10-11 • via Nuitee
F
Fiona • couple • fr
8
2026-10-08 • via Nuitee
A
Anna • family_with_children • ua
7
Cons:

Запах сигарет в номере и на этаже .

2026-10-07 • via Nuitee
A
Anna • family_with_children • sk
7
2026-10-07 • via Nuitee
M
Mi.G • solo_traveller • pl
8
2026-09-18 • via Nuitee
K
K. • solo_traveller • pl
7
2026-09-18 • via Nuitee
A
Aharon Yossef • couple • il
10
2026-09-16 • via Nuitee
B
Baid • solo_traveller • fi
10
2026-09-15 • via Nuitee
K
Krzysztof • extended_group • pl
10
2026-09-15 • via Nuitee
A
Andrzej • couple • pl
9
Pros:

Personel

Cons:

Niesprawne lodówki w dwóch pokojach

2026-09-14 • via Nuitee
P
philippa • family_with_children • gb
8
Pros:

Hotel was clean, staff were quite approachable and offered help when asked.

Cons:

The beds were a little uncomfortable

2026-09-13 • via Nuitee