Hotel Swing

Hotels
8.5 (2253 reviews)
Dobrego Pasterza 124 , Kraków , pl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great service by staff
Excellent location
Tasty food
Cons:
Cleanliness issues
High prices for some services

Categories

Cleanliness
7.71
Mixed reviews, mentioned issues with cleanliness such as stains on carpet and hair.
Service
9.18
Consistently mentioned as friendly and helpful, particularly with guest issues.
Location
9.22
Multiple reviews highlighted great location near public transport and attractions.
Room Quality
8.17
Rooms generally clean and comfortable, but some mentions of comfort issues like a lack of toiletries.
Amenities
7.7
Amenities were noted as basic, with some requests for additional features like a jacuzzi.
Value for Money
8.16
Good value mentioned, but some felt prices were high compared to the offered quality.
Food and Beverage
9.21
Breakfast and dining options were highly praised for quality and variety.
Overall Experience
8.68
Overall enjoyment expressed, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:54

Property Description

Modern Interiors and Spa Facilities
Hotel Swing, a 4-star gem in Kraków, boasts modern interiors and top-notch spa facilities. The air-conditioned rooms feature sleek bathrooms and free internet, ensuring a comfortable stay.

Convenient Amenities and Services
With 24-hour front desk staff and shuttle services to the city centre, guests enjoy convenience at every turn. The on-site spa offers a range of treatments, including sauna sessions, catering to relaxation and rejuvenation.

Delightful Dining Experience
Start your day with a buffet breakfast at Quickstep, the hotel's restaurant serving up traditional Polish and regional dishes. Unwind with a cup of coffee at the charming Lobby Cafè, adding a touch of coziness to your stay.

Book now and experience the perfect blend of comfort and luxury at Hotel Swing!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 50 zł per person per night when using an available cot.
    Children up to and including 17 years old stay for 100 zł per person per night when using an existing bed.
    Children up to and including 17 years old stay for 100 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2253 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
M
Marta • solo_traveller • pl
8
2026-07-25 • via Nuitee
R
Rafael • couple • es
8
2026-07-20 • via Nuitee
R
Romina • solo_traveller • ro
10
2026-07-20 • via Nuitee
D
DE SEBASTIAN • couple • es
1
2026-07-17 • via Nuitee
D
Dorota • solo_traveller • pl
8
2026-07-17 • via Nuitee
G
Gingerfox_1988 • couple • pl
10
2026-07-15 • via Nuitee
D
Dawid • solo_traveller • pl
9
2026-07-15 • via Nuitee
A
Anna • family_with_children • pl
8
Pobyt udany, łóżko wygodne i dobre śniadanie. polecam
Pros:

Śniadanie dobre ale wybór nie był za duży. Na specjalne życzenie kucharz przyrządzil placuszki. Bardzo pomocny personel.

2026-07-14 • via Nuitee
P
Pakusa • solo_traveller • pl
5
Cons:

Hotel który ma swoje lata, wystrój znośny, śniadanie słabiutkie (nie wiem czy kiedykolwiek tak się zawiodłam na śniadaniu w polskim hotelu).

2026-07-14 • via Nuitee
M
Martyna • couple • pl
8
2026-07-14 • via Nuitee
A
Agnieszka • family_with_children • pl
10
jestem zadowolona, pewnie wrócę.
Pros:

Bardzo przyjemna obsługa, pyszne śniadanie.
Czystość w pokoju i łazience.

2026-07-13 • via Nuitee
M
Monika • solo_traveller • gb
8
Pros:

Pyszne śniadania w miarę czysto

Cons:

Brudne wykładziny

2026-07-13 • via Nuitee
M
MOHAMMED • couple • sa
10
Pros:

الغرفه جميله و قريب للمول للتسوق و يوجد بقاله قريبه منه

Cons:

لا يوجد

2026-07-11 • via Nuitee
R
rambo9400 • solo_traveller • pl
10
2026-07-10 • via Nuitee
T
Tomasz • couple • pl
8
2026-07-09 • via Nuitee
M
Merike • solo_traveller • ee
7
Pros:

Asukoht

Cons:

Restoran ja seal pakutav

2026-07-08 • via Nuitee
S
serg • solo_traveller • es
8
Pros:

Все чудово

Cons:

Не вдалось домовитись щоб розігріти дитяче харчування

2026-07-08 • via Nuitee
A
Anna • solo_traveller • pl
9
Pros:

Hotel ma dobrą lokalizację

Cons:

Było za dużo kurzu, karafka na wodę była brudna, a na stole i w lodówce znalazłam kilka włosów

2026-07-07 • via Nuitee
P
Paweł • solo_traveller • pl
9
2026-07-06 • via Nuitee
K
Katarzyna • couple • pl
10
Super miejsce - polecam.
Pros:

Klimatyzacja, czystość i pyszne śniadania, hotel jest położony blisko basenu i galerii, a co najważniejsze obok Parku Lotników i TAURON Areny - idealny nocleg dla koncertowiczów. Zdecydowanie polecam, to już nasz drugi pobyt w tym hotelu, co samo w sobie jest rekomendacją. Kolejny pobyt już zarezerwowany 🙂

Cons:

brak

2026-07-05 • via Nuitee