Hotel Swing

Hotels
8.5 (2106 reviews)
Dobrego Pasterza 124 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service by staff
Excellent location
Tasty food
Cons:
Cleanliness issues
High prices for some services

Categories

Cleanliness
7.71
Mixed reviews, mentioned issues with cleanliness such as stains on carpet and hair.
Service
9.18
Consistently mentioned as friendly and helpful, particularly with guest issues.
Location
9.22
Multiple reviews highlighted great location near public transport and attractions.
Room Quality
8.17
Rooms generally clean and comfortable, but some mentions of comfort issues like a lack of toiletries.
Amenities
7.7
Amenities were noted as basic, with some requests for additional features like a jacuzzi.
Value for Money
8.16
Good value mentioned, but some felt prices were high compared to the offered quality.
Food and Beverage
9.21
Breakfast and dining options were highly praised for quality and variety.
Overall Experience
8.68
Overall enjoyment expressed, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:54

Property Description

Modern Interiors and Spa Facilities
Hotel Swing, a 4-star gem in Kraków, boasts modern interiors and top-notch spa facilities. The air-conditioned rooms feature sleek bathrooms and free internet, ensuring a comfortable stay.

Convenient Amenities and Services
With 24-hour front desk staff and shuttle services to the city centre, guests enjoy convenience at every turn. The on-site spa offers a range of treatments, including sauna sessions, catering to relaxation and rejuvenation.

Delightful Dining Experience
Start your day with a buffet breakfast at Quickstep, the hotel's restaurant serving up traditional Polish and regional dishes. Unwind with a cup of coffee at the charming Lobby Cafè, adding a touch of coziness to your stay.

Book now and experience the perfect blend of comfort and luxury at Hotel Swing!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 50 zł per person per night when using an available cot.
    Children up to and including 17 years old stay for 100 zł per person per night when using an existing bed.
    Children up to and including 17 years old stay for 100 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2106 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
D
Dawid • couple • pl
6
2026-04-11 • via Nuitee
G
Gosia F. • couple • pl
9
Pros:

Czysto, wygodnie, symoatyczny personel.

Cons:

Przydałoby się lekkie odświeżenie wnętrz, tapety, wykladziny już są chyba trochę leciwe.

2026-04-10 • via Nuitee
R
Robert • couple • pl
9
Pros:

Pokój był ładny. Wygodne łóżka. Dobre śniadanie.

Cons:

Nie można nic kupić do picia po 23. Można przrcież postawić za darmo lodówkę sprzedającą coś do picia jak choćby w budżetowych hotelach.

2026-04-10 • via Nuitee
K
KINGA • couple • pl
10
Pros:

Bardzo ładny czysty pokój. Mimo zimna panującego na zewnątrz w pokoju było ciepło i klimatycznie. Obsługa bardzo miła. Bardzo dobra lokalizacja. Z pewnością wrócę jak znów będę wybierała się do Krakowa.

2026-04-09 • via Nuitee
M
Marek • family_with_children • pl
7
2026-04-09 • via Nuitee
B
Barbara • couple • pl
6
2026-04-09 • via Nuitee
A
Alex • couple • sk
10
2026-04-07 • via Nuitee
A
Arkadiusz • couple • pl
7
2026-04-06 • via Nuitee
A
Arkadiusz • couple • pl
7
2026-04-06 • via Nuitee
T
Turcek • couple • sk
10
2026-04-06 • via Nuitee
V
valerii • couple • ua
7
2026-04-05 • via Nuitee
B
Barodzich • couple • pl
10
Pros:

All

Cons:

None

2026-04-02 • via Nuitee
I
Iza • couple • pl
5
2026-04-02 • via Nuitee
J
Julio_Monika • couple • pl
4
Cons:

White insects in bathroom and bedroom. Overall dirty and old room.
No bathroom soap refill after a few days of stay.
Very uncomfortable pillows.
Poor breakfast. On the last day there was no buffet and breakfast was provided.

2026-03-31 • via Nuitee
N
Nataliia • solo_traveller • pl
10
2026-03-30 • via Nuitee
M
Monika • couple • pl
8
2026-03-28 • via Nuitee
P
Paprota • extended_group • pl
9
2026-03-27 • via Nuitee
D
Dion • solo_traveller • nl
8
Pros:

Ontbijt

Cons:

Hygiene

2026-03-26 • via Nuitee
T
Tetiana • family_with_children • pl
10
Все было отлично, быстро, все сделают по вашему желанию
Pros:

Было близко возле аквапарка как мы и хотели

Cons:

Мы очень довольны

2026-03-24 • via Nuitee
E
Ewelina • couple • no
10
To nie był nasz pierwszy pobyt i napewno nie ostatni!!!
Pros:

Czyste pokoje,wspaniałe panie sprzątające
Kuchnia/posiłki rewelacyjnie.
Ukłony w stronę szefa kuchni.

Cons:

Obsługa recepcji niestety marna,oprócz jednego bardzo miłego pana

2026-03-23 • via Nuitee