The Ksar Djerba Charming Hotel & SPA

Hotels
6.7 (93 reviews)
BP 239 , Zone Touristique Midoun - Djerba , Midoun , tn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Clean place
Friendly staff
Good facilities
Cons:
Service issues at reception
Inconsistent food quality
Room quality needing improvement

Categories

Cleanliness
5.83
Some guests noted it was clean, while others reported issues like uncleaned beach areas.
Service
6.5
Mixed sentiments; some praised the staff while others reported poor service at reception.
Location
6.34
Location is convenient for some, though some found it too far from the beach.
Room Quality
5.79
Guests reported issues with room quality and amenities.
Amenities
6.82
Amenities like pools were appreciated, but some equipment was reported as outdated.
Value for Money
6.08
Value perceived as fair but affected by food and service inconsistencies.
Food and Beverage
5.33
The food variety and quality reportedly did not meet expectations.
Overall Experience
6.1
Positive experiences overall but several notable issues impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 12:30

Property Description

Luxurious Accommodation Experience
Indulge in a relaxing stay at The Ksar Djerba Charming Hotel & SPA with air-conditioned rooms, free WiFi, and balconies offering stunning views.

Family-friendly Amenities
Enjoy a children's playground, kids' club, and various recreational activities including table tennis, darts, and mini-golf at the hotel.

Convenient Location and Multilingual Staff
Benefit from a prime location near Mezraia Beach and receive personalized assistance in multiple languages from our friendly staff at the 24-hour front desk.

Book your stay at The Ksar Djerba Charming Hotel & SPA now to enjoy a memorable vacation experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DJE

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.7
Based on 93 reviews
Cleanliness: 5.83
Service: 6.5
Location: 6.34
Room Quality: 5.79
Amenities: 6.82
Value for Money: 6.08
Food and Beverage: 5.33
Overall Experience: 6.1
R
Rached extended_group tn
5
Pros:

Clean place

Cons:

Treat workers here

2025-12-04 via Nuitee
family_with_children fr
9
Super
Pros:

Tout

Cons:

Ras

2025-12-02 via Nuitee
A
Ahmed Ben Amor01 family_with_children tn
10
Bravo
2025-11-29 via Nuitee
M
Mohamed Aiman couple ma
5
2025-11-28 via Nuitee
D
Dyczek family_with_children tn
10
Udany urlop
Pros:

Hotel bardzo ładny i czysty . Personel przyjazny . 2 baseny , Spa . Jedzenie mogło by być lepsze Ale przy tak małej liczbie gości i tak było dużo fajnych potraw . Napewno wrócimy ❤️

2025-11-23 via Nuitee
M
Milos couple lu
9
2025-11-14 via Nuitee
M
Milos couple lu
8
Paying 5 eur fee for cold Hamam and 5 euros fittnes with only 3 machines that bearly work,was joke.
2025-11-13 via Nuitee
S
Sandy family_with_children fr
9
Pros:

J'ai passé une agréable séjour la nourriture était très bonne et variées l'hôtel et très propre les piscine sont très bien aussi et les chambre très spacieuse propre lave tt les jour et le personnel très gentil serviable a écoute très investi dans leur travaille et prèsent pour les clients j'ai apprécié mon séjour chez vous

Cons:

Je dirait que j'ai tt apprécié de l'hôtel ormis les toboggan qui mérite d'être changé car bcp de fuite et un qui limite commence a lâché sinon tt était parfait terrain de tennis de balbiton petit gols et rénové aussi et parcour a ajouté je dirait

2025-11-09 via Nuitee
N
Nizar family_with_children fr
10
À refaire vraiment
Pros:

rien à dire c étais vraiment parfait

2025-11-06 via Nuitee
M
Mesatfi family_with_children fr
1
Le vrai cauchemar 😔😔
Pros:

L’accueil est nul . L’agent responsable de l’hôtel a refuser de me donner les clés de ma chambre . C’était un vrai cauchemar..

Cons:

Le personnel de l’accueil.

2025-11-06 via Nuitee
solo_traveller fr
5
Emplacement trop loin de la mer... chambre a revoir entièrement et buffet également
Pros:

Animateur au top ( sauf un certain MOMO )
INTRUSIF
DRAGUEUR
VOLEUR ( EN DEHORS DE L ÉTABLISSEMENT)
mention particulière pour le photographe moka qui es top ainsi que le dj zizou qui es indispensable a votre établissement
Le grand serveur du café maure es excellent aussi

Cons:

Menage bâclée. Équipement chambre médiocre
Buffet tres médiocre, peu de choix et beaucoup de réchauffer le soir

2025-11-06 via Nuitee
K
Khaled couple ly
1
Pros:

الفندق نظيف

Cons:

معاملة الإستقبال سيئة جدا تفتقر للباقة وكان على نقل الحقائب بمفردي
التكييف مقفل رغم الحرارة العالية
الإفطار ليس بالمستوى المطلوب
لا انصح به

2025-10-31 via Nuitee
A
aurore solo_traveller fr
10
2025-10-28 via Nuitee
M
Marwa family_with_children fr
2
2025-10-27 via Nuitee
K
khmila couple tn
3
Pros:

La tranquillité

Cons:

Plats non diversifié
Propriété

2025-10-23 via Nuitee
A
Andy solo_traveller hu
9
Happy
Pros:

Minden

Cons:

Puha matrac

2025-10-23 via Nuitee
A
Aymen couple fr
3
2025-10-18 via Nuitee
A
Aymen couple fr
5
2025-10-18 via Nuitee
couple fr
7
Bien
Pros:

Le personnel très agréable

Cons:

Le repas en général pas à la hauteur

2025-10-13 via Nuitee
P
Pezzi Katia solo_traveller it
8
Pros:

Camera grande e pulita, hotel molto bello , 2 piscine ottime, ccina buona , bel buffet,

Cons:

Spiaggia..poco pulita..vi ho trovato vetro sotto ombrellone...sporca!!!⁰

2025-10-12 via Nuitee