Holiday Inn Express & Suites Columbus - Ft Benning Maingate by IHG

Hotels
•
Holiday Inn Express
8.6 (407 reviews)
3901 Victory Drive , Columbus , US
+1 706-507-7080

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (multiple mentions)
Excellent location for Fort Benning/near Walmart and dining
Clean rooms and facility
Good/busy breakfast service (many positive mentions)
Spacious rooms/large suites
Helpful named staff (Kim, Donna, Ashley)
Attractive pool area
Cons:
Uncomfortable beds/pillows (multiple mentions)
Inconsistent or skimpy breakfast items at times
Pool closed during some stays
Undisclosed pet fee and check-in delays (one notable incident)
AC not cooling well in at least one room
Maintenance issues: slow tub drain, dead batteries, odors
Price increased on subsequent night for at least one guest
Noise from other guests/pets (yapping dog)

Categories

Cleanliness
9
Rooms and facility repeatedly described as clean and well maintained; occasional issues noted (rear building smell, slow tub drain) but cleaning staff praised.
Service
9
Staff frequently described as friendly and helpful (named staff praised, strong hospitality at check-in), though isolated negative incidents reported (rude/untrained clerk, long check-in and undisclosed pet charge).
Location
9.5
Consistently praised for proximity to Fort Benning, airport, Walmart and local dining; convenient for graduations and military visitors (note: slightly off-grid without a car for some).
Room Quality
7.8
Rooms noted as spacious and generally clean, but multiple comments about uncomfortable beds/pillows, small trash cans, occasional odors and minor maintenance issues (drain, toilet height).
Amenities
8
Breakfast service and common areas are generally adequate with helpful staff; however pool availability issues and occasional stock shortages reduce consistency.
Value for Money
7.6
Mixed value perception: some guests happy with location and service, while others felt price/fees (unexpected pet charge, price increase) and product quality did not match expectations.
Food and Beverage
8.7
Breakfast is often described as good/awesome and well stocked by attendants, yet several guests found it repetitive, skimpy or lacking certain items at times.
Overall Experience
9.2
Majority of reviews report an excellent or great stay highlighting friendly staff, cleanliness and location; a minority report service or value issues that temper a few stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location
Located just 5 minutes away from Fort Benning, Columbus Civic Center, and South Common Sports Complex, our hotel provides easy access to downtown Columbus, Georgia.

Modern Amenities
Enjoy our on-site gym, spacious guest rooms with 37-inch flat-screen TVs, complimentary breakfast with a variety of options, and rooms equipped with a microwave, refrigerator, and free WiFi.

Relaxation and Leisure
Unwind by the outdoor pool with a sun deck and lounge chairs, stay active in the well-equipped gym, or explore nearby attractions like the National Infantry Museum and Soldier Center and the Country Club of Columbus.

Book your stay at Holiday Inn Express Hotel & Suites Columbus Fort Benning for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CSG

Location

Guest Reviews

8.6
Based on 407 reviews
Cleanliness: 9
Service: 9
Location: 9.5
Room Quality: 7.8
Amenities: 8
Value for Money: 7.6
Food and Beverage: 8.7
Overall Experience: 9.2
A
Aevon • couple • us
8
2026-11-06 • via Nuitee
L
Lori • couple • us
10
2026-10-31 • via Nuitee
S
Swislosky • family_with_children • us
10
2026-10-26 • via Nuitee
A
Alyssa • family_with_children • us
8
2026-10-26 • via Nuitee
C
Charles • family_with_children • gu
7
Not the same quality experience I expected for the price
Pros:

Friendly staff

Cons:

Clock battery was dead. Safety deposit box battery was dead. Breakfast was not up to the quality from previous visits. Tasteless and skimpy. Coffee was good

2026-10-25 • via Nuitee
S
Sabrina • couple • us
9
Overall great stay.
Pros:

Great location , great staff, and clean room. The over all stay was good. The breakfast was great and the lady working made sure it was stocked well!

Cons:

Our air unit didn’t cool very well.

2026-10-24 • via Nuitee
S
Steffi • solo_traveller • de
7
Ein schönes Hotel, sehr ruhig, genau der Ort , um etwas Ruhe zu finden, nur ohne Auto ist man ab vom Schuss
Pros:

Das Personal war sehr nett und das Bett war sehr gemütlich

2026-10-21 • via Nuitee
B
bridges • family_with_children • us
10
2026-10-16 • via Nuitee
M
Michelle • solo_traveller • us
10
Pros:

The cleanliness of the rooms. Everyone was of the staff i spoke with was so friendly. Easy process checking in

2026-09-18 • via Nuitee
J
Jessica • couple • us
9
2026-09-14 • via Nuitee
L
Linda Brooks • solo_traveller • us
10
Excellent.
Pros:

It was an excellent location near food place and the Walmart. It was clean and the people were friendly.

2026-09-14 • via Nuitee
D
Dale • couple • us
5
2026-09-14 • via Nuitee
S
Segundo • family_with_children • us
10
Pros:

The breakfast is almost the same every day

2026-09-10 • via Nuitee
J
Jeff • extended_group • us
5
Would not stay here again
Pros:

Close to interstate.

Cons:

Staff was not friendly and seemed untrained to do her job. I completed information on line and paid online but still took about 20-25 mins to get checked in. After finally checked in, she told me there is an additional charge for pets which was not disclosed during registration.

2026-09-08 • via Nuitee
J
Jeansy • solo_traveller • us
10
2026-08-31 • via Nuitee
A
Anita • family_with_children • us
10
Excellent
Pros:

The location was excellent proximity to Fort Benning main gate. Kim at the front desk was awesome she helped us check in and provided directions to the visitors center @ Fort Benning. Kim also recommended visiting Uptown Columbus. We also met the owner and he was extremely friendly and made us feel welcome.

Cons:

We didn’t have anything negative to say about this location.

2026-08-29 • via Nuitee
S
Shorter • couple • us
6
Centrally located, large suite and clean but bring your own pillows and lite spread.
Pros:

The size of the room.

Cons:

The breakfast, pillows on the bed and bad smell in the rear of the building.

2026-08-28 • via Nuitee
M
Martin • solo_traveller • us
7
Pros:

Breakfast was awesome. Staff was great. Facility was clean.

Cons:

Drain in tub didn't drain very good but maintenance came fixed. Bed wasn't very comfortable but that could just be me.

2026-08-23 • via Nuitee
T
Tracey • family_with_children • us
10
2026-08-15 • via Nuitee
S
Sondra • extended_group • us
9
2026-08-15 • via Nuitee