Tetra Serviced Apartments by Castle

Hotels
8.1 (885 reviews)
85 Wakefield Street , Auckland , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Non-smoking throughout
Grocery deliveries
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable
Cons:
Cleanliness issues
Inconsistent amenities
No air conditioning

Categories

Cleanliness
7.56
Multiple reviews mention issues with cleanliness and hygiene.
Service
8.73
Friendly staff mentioned in several reviews.
Location
8.67
Convenient location with good access to amenities as highlighted in various reviews.
Room Quality
7.82
Rooms described as comfortable but some issues with furniture and appliances.
Amenities
7.55
Basic amenities but some facilities noted as outdated or malfunctioning.
Value for Money
8.31
Perceived as good value for the price, balancing comfort and cost.
Food and Beverage
8.06
No specific complaints, basic options available nearby.
Overall Experience
8.13
General positive feedback with highlight on value and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Spacious Apartments in Auckland CBD:
Experience the convenience of staying at Tetra Serviced Apartments, By Nesuto, located just 50 metres from Queen Street. Our spacious apartments with kitchenettes and dining/lounge areas provide the perfect home away from home.

Convenient Amenities:
Enjoy free unlimited WiFi, laundry facilities, and complimentary local telephone calls during your stay. Stay active at our on-site fitness centre and make the most of your time in Auckland.

Prime Location:
Explore Auckland with ease as our apartments are within walking distance to Auckland University, Sky City, and The Civic Theatre. Don't miss out on visiting nearby attractions like Auckland Domain and the World War II Museum. Book now to secure your stay at Tetra Serviced Apartments, By Nesuto.

Important information:

Please kindly note that there is 3.49% surcharge charge once you pay with Visa or Master card

Guests under the age of 18 can only check in with a parent or official guardian, unless prior arrangements have been made. For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 885 reviews
Cleanliness: 7.56
Service: 8.73
Location: 8.67
Room Quality: 7.82
Amenities: 7.55
Value for Money: 8.31
Food and Beverage: 8.06
Overall Experience: 8.13
M
Melissa • family_with_children • nz
7
Pros:

Location. Also liked that the 1 bedroom apartment was essentially two rooms as we had 2 bathrooms which was handy

2026-04-17 • via Nuitee
Y
Yasir • solo_traveller • om
5
Pros:

Clean place

Cons:

Door unlocked

2026-04-17 • via Nuitee
N
Nap • family_with_children • nz
9
Great staff, good value for money, clean place to stay
Pros:

Clean and spacious, kitchen and laundry facilities

Cons:

You have to pay for a parking facility

2026-04-15 • via Nuitee
T
Techang • extended_group • nz
6
2026-04-14 • via Nuitee
R
Rosie • extended_group • nz
6
2026-04-14 • via Nuitee
T
Tun • solo_traveller • nz
10
2026-04-13 • via Nuitee
S
Swan • solo_traveller • nz
10
Pros:

Good value for money. Staff were polite and welcoming.Perfect location

2026-04-13 • via Nuitee
A
Asli • family_with_children • nz
8
2026-04-13 • via Nuitee
S
Shelly • family_with_children • nz
5
It was sufficient for what we needed for a short stay, not suitable for long stay
Pros:

Had everything we needed for the stay, the beds were comfy and the bedding was clean. The staff were lovely.

Cons:

No Parking was an issue given the weather and using the parking building added extra costs. There was a strange smell so we had to go and buy disinfectant spray, it may have been the carpet.

2026-04-12 • via Nuitee
P
Patti • extended_group • nz
8
2026-04-11 • via Nuitee
T
tiare • family_with_children • ae
10
2026-04-10 • via Nuitee
J
Joseph • family_with_children • nz
7
2026-04-08 • via Nuitee
D
Denitza • family_with_children • nz
4
Choose another place
Cons:

Beds were uncomfortable, it was dirty, curtains are super thin and let all the light in, walls a thin and you could hear everything in the neighbpuring apartments. Looked like it was some random furniture added to the room, mostly broken and stained. There was a big black down light that disnt work and also leaning to one side, not sure what role it plays in the room or what's the point in having something there that does not work. The was a metal desk with side of it missing which was giving me palpitations with my little boy around as it had sides missing which made it sharp and unsafe for him to walk around. Small randomly placed coffee table with some oil stains on it, again not sure of its purpose as it was placed against the wall. Just loads of unnecessary stuff. There were holes in the bathroom that were left open. No safe parking.

2026-04-08 • via Nuitee
M
MrDRIBZ • extended_group • nz
10
Loved it
Pros:

Nice layout

Cons:

Only thing got abit hot without proper air conditioning

2026-04-04 • via Nuitee
T
Tate • family_with_children • nz
10
great location and price
Pros:

Great price, good central location, diary close by, two rooms and two bathrooms

Cons:

The room was extremely hot with the sun on the north side you need glazing, blinds or nets and air conditioning to keep cool.

2026-04-03 • via Nuitee
R
Rob • solo_traveller • nz
9
2026-04-02 • via Nuitee
S
Steve • extended_group • nz
10
2026-04-01 • via Nuitee
J
Jenna • extended_group • fr
8
2026-04-01 • via Nuitee
G
Gonzalo • solo_traveller • nz
7
2026-03-31 • via Nuitee
B
Brian • family_with_children • za
10
Pros:

Clean and pricing was great fornour budget while we stayed in Auckland

2026-03-31 • via Nuitee