Best Western Frodsham Forest Hills Hotel

Hotels
Best Western
8 (2418 reviews)
Overton Hill , Frodsham , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Great food
Cons:
Lack of cleanliness
Dated room quality
Heating issues

Categories

Cleanliness
6.21
The cleanliness of the room was lacking, with dust accumulation noted.
Service
8.68
Friendly staff and helpful service, with excellent hospitality noted.
Location
8.72
Excellent location overlooking Cheshire with good access to road links.
Room Quality
6.67
Rooms dated and mattress worn out, with several maintenance issues reported.
Amenities
8.2
Good leisure facilities, nice swimming pool, and well-appointed gym.
Value for Money
8.16
Good value for money, particularly praised by guests.
Food and Beverage
9.21
Dinner and breakfast were excellent, with high satisfaction reported.
Overall Experience
8.18
General positive experience with some significant issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:23

Property Description

Luxurious Countryside Retreat

Scenic Dining Experience: Indulge in locally sourced delicacies at the Hilltops restaurant while enjoying breathtaking views of the Cheshire plains.

Leisure and Relaxation: Unwind in the leisure club's 20-meter pool, 2-floor gym, steam and sauna rooms, and a rejuvenating spa pool.

Family-Friendly Atmosphere: Embrace a welcoming environment where families are encouraged to create lasting memories.

Experience the epitome of comfort and relaxation at the Best Western Frodsham Forest Hills Hotel. Book your stay now to create unforgettable moments.

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.

Please note that dogs are not allowed in the Executive Suites.

Pets accepted. Dogs charged at £15 per dog per night. Dogs are allowed in all rooms except the Executive rooms.

There is an additional charge of £5.00 per adult per day & £3.00 per child per day during your stay to use leisure club with a 20-yard pool, a 2-floor gym, steam and sauna rooms and a spa pool.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 2418 reviews
Cleanliness: 6.21
Service: 8.68
Location: 8.72
Room Quality: 6.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.18
T
Taylor couple gb
4
2026-03-28 via Nuitee
K
Kirsty family_with_children gb
10
2026-03-28 via Nuitee
J
Jane couple gb
8
Suited as a location near to relatives
Pros:

We were in an old unreversed room pretty Grim liked the fact near relatives

Cons:

No hot water in morning see above for old room dislike

2026-03-24 via Nuitee
D
David couple gb
8
Really pleasant stay, ideal location for exploring Frodsham and surrounding areas
Pros:

Location, magnificent views.
Clean and tidy
Staff excellent
Food absolutely marvellous and price competitive.
Only £5 for access to leisure facilities and towel

Cons:

Nothing

2026-03-22 via Nuitee
G
Grace solo_traveller gb
8
Pros:

Lovely helpful staff.

Cons:

Noisey people at night behind hotel on footpath to monument

2026-03-22 via Nuitee
J
Jane couple gb
8
Very welcoming team & great location.
Pros:

Good location, close to Frodsham centre & good taxi service.
All of the staff we encountered were lovely, friendly & helpful.
The staff member on reception was very welcoming, friendly and helpful in ordering us a taxi.

Cons:

The shower in our room was dreadful in the evening, water pressure was terrible, it was like warm & the shower didn’t fit into the holder on the wall properly so it had to be held to shower. It also fell out twice & nearly hit me on the head.
The pressure & temperature in the morning were much better so that was fine, obviously had the same issue with the wall mount. (Room 217)

2026-03-22 via Nuitee
L
Letitia family_with_children gb
10
Had an amazing time with my children here, room was perfect and beds were super comfy!
Pros:

Food was amazing! Staff were lovely, and the pool was great!

Cons:

Could not fault anything at all

2026-03-21 via Nuitee
J
John family_with_children de
7
2026-03-19 via Nuitee
P
Phil&jackie couple gb
7
Very good location for our night out in Frodsham
Pros:

The location is excellent and the bar and restaurant has a good atmosphere.

Cons:

The bedroom number 123 is nice but could have been cleaned better and the single bed nearest the bathroom was very unsteady, also the bathroom needs updating.

2026-03-18 via Nuitee
A
Abi solo_traveller gb
9
2026-03-18 via Nuitee
S
Sarah solo_traveller gb
3
Staff were nice but the room was grubby
Cons:

Cleanliness of the room and cold shower

2026-03-18 via Nuitee
S
Steve couple gb
8
Comfortable stay in a nice location
Pros:

Comfortable stay in a clean room with a nice breakfast.

2026-03-17 via Nuitee
B
Breisha family_with_children gb
4
Sadly very dirty and dated. Staff friendly!
Pros:

Staff were friendly and the location was great. Also great that dogs are allowed!

Cons:

Cleanliness - This hotel lacked it massively! Super dated and room very dirty. We were given another room after going to reception which was a lot better but still not 100%. Wouldn’t stay again sadly which is a shame as could be lovely!

2026-03-17 via Nuitee
K
Kevin couple gb
8
Pros:

room, staff exceptional.

2026-03-16 via Nuitee
M
Michael couple gb
10
2026-03-14 via Nuitee
S
Siobhan family_with_children gb
1
2026-03-14 via Nuitee
C
Caroline couple gb
8
2026-03-13 via Nuitee
A
andrewmB4873UF Couples
10
Very nice
Pros:

Great place to stay, a little dated but clean and reminds me of the good old days. Staff are superb, good entertaining on in the evening and taxis arrive quickly to take you onto town.

What more could you want 🍻

2026-03-08 via Tripadvisor
P
Philip family_with_children gb
6
Shabby Room
Pros:

Restaurant

Cons:

Room was shabby. Bathroom suite was 40+ Years Old

2026-03-07 via Nuitee
S
Stephen solo_traveller gb
7
2026-03-03 via Nuitee