Best Western Frodsham Forest Hills Hotel

Hotels
•
Best Western
8 (2418 reviews)
Overton Hill , Frodsham , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Great food
Cons:
Lack of cleanliness
Dated room quality
Heating issues

Categories

Cleanliness
6.21
The cleanliness of the room was lacking, with dust accumulation noted.
Service
8.68
Friendly staff and helpful service, with excellent hospitality noted.
Location
8.72
Excellent location overlooking Cheshire with good access to road links.
Room Quality
6.67
Rooms dated and mattress worn out, with several maintenance issues reported.
Amenities
8.2
Good leisure facilities, nice swimming pool, and well-appointed gym.
Value for Money
8.16
Good value for money, particularly praised by guests.
Food and Beverage
9.21
Dinner and breakfast were excellent, with high satisfaction reported.
Overall Experience
8.18
General positive experience with some significant issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:23

Property Description

Luxurious Countryside Retreat

Scenic Dining Experience: Indulge in locally sourced delicacies at the Hilltops restaurant while enjoying breathtaking views of the Cheshire plains.

Leisure and Relaxation: Unwind in the leisure club's 20-meter pool, 2-floor gym, steam and sauna rooms, and a rejuvenating spa pool.

Family-Friendly Atmosphere: Embrace a welcoming environment where families are encouraged to create lasting memories.

Experience the epitome of comfort and relaxation at the Best Western Frodsham Forest Hills Hotel. Book your stay now to create unforgettable moments.

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.

Please note that dogs are not allowed in the Executive Suites.

Pets accepted. Dogs charged at £15 per dog per night. Dogs are allowed in all rooms except the Executive rooms.

There is an additional charge of £5.00 per adult per day & £3.00 per child per day during your stay to use leisure club with a 20-yard pool, a 2-floor gym, steam and sauna rooms and a spa pool.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 2418 reviews
Cleanliness: 6.21
Service: 8.68
Location: 8.72
Room Quality: 6.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.18
P
Philip • family_with_children • gb
6
Shabby Room
Pros:

Restaurant

Cons:

Room was shabby. Bathroom suite was 40+ Years Old

2026-03-07 • via Nuitee
S
Stephen • solo_traveller • gb
7
2026-03-03 • via Nuitee
A
Anthony • couple • gb
10
We needed a bed overnight in the area at short notice and the hotel was able to accommodate us, which was brilliant,us
Pros:

We have stayed at the Frodsham Forest Hill’s several times because it is clean and comfortable. The price is also right!

Cons:

Whilst it is very clean it is beginning to look a little tired in places, although I was advised that a refurbishment is being planned.

2026-03-02 • via Nuitee
J
Jacques • solo_traveller • es
7
2026-03-02 • via Nuitee
R
Robert Kearney • family_with_children • gb
8
Well priced, clean stay, but hotel is rather dated
Pros:

For the price it's a good hotel, but it hasn't been updated in a very long time so don't expect everything to be new and shiny

2026-03-02 • via Nuitee
J
Joanne • couple • gb
3
Good stay only for the one issue
Pros:

Good stay as usual

Cons:

ONLY COMPLAINT. No hot water the night we arrived. very disappointed. Could not bathe.

2026-03-01 • via Nuitee
M
Michael • couple • gb
10
Great hotel great views great staff
2026-03-01 • via Nuitee
S
Samantha • family_with_children • gb
1
2026-03-01 • via Nuitee
P
Phil • family_with_children • gb
8
2026-02-28 • via Nuitee
A
Alyson • extended_group • gb
4
Disappointed
Pros:

Breakfast good

Cons:

Very outdated and unclean . Other group hotels cheaper, modern and clean. Very disappointing and overpriced.
Receptionist no hospitality skills greetings or any conversation. Poor indeed

2026-02-27 • via Nuitee
N
Nathan • family_with_children • gb
8
Nice nights break away
Pros:

Guy on front desk couldn't have been more helpful

Cons:

Little tired round the edges

2026-02-25 • via Nuitee
M
Mr Marsh • solo_traveller • gb
10
2026-02-23 • via Nuitee
C
CLIFFORD • couple • gb
10
Nice stay
Pros:

Great location

2026-02-23 • via Nuitee
J
janet • solo_traveller • gb
7
Old room not worth the price I paid .
Pros:

I paid 119 for a room
It was obviously one that had not been re furnished
Very basic in every way - pillows - bedding - furniture and paintwork chipped on walls
If you are still using old rooms have them as a discounted rate
Their was also a constant noise that sounded like a fan but their wasn’t one on
I have stayed a few times - but unfortunately room 117 was tge worst room I have stayed in and certainly not worth £119 without breakfast
I left at 5 am as had no sleep .

Cons:

Comfort of room
Price
No water
Not aware of any room service - as a solo female traveller I didn’t want to go bar on own
Constant noise in room
Quilt and pillows very thin

2026-02-23 • via Nuitee
A
Andrew • solo_traveller • gb
6
2026-02-23 • via Nuitee
J
Joy • family_with_children • gb
10
Pros:

LOVELY FOOD, COMFY ROOM, NICE POOL

Cons:

NOTHING AT ALL.

2026-02-23 • via Nuitee
W
Wander10294453411 • Couples
4
No atmosphere
Pros:

Called here with the intention of walking downhill too other parts of Frodsham .shame no atmosphere need a facelift in here

2026-02-22 • via Tripadvisor
D
David • family_with_children • gb
3
A three-star hotel with pretentions to be a local leisure centre.
Pros:

The hotel has a great location for walking around the local hills but we weren't there for that kind of leisure activity.

Cons:

Finding the hotel was very difficult - yes, it is signposted from the A56 but crucial signposts are missing on minor roads. At one time, I was within a few hundred yards of the property with no knowledge of that fact. Only an efficient smartphone mapping system of my son's eventually tracked it down.
A double room was booked but the hotel managed not to point out that the bathroom was a disabled facility, not a pretty sight. A short shower completely flooded the bathroom floor and it took every towel to make the bathroom usable. The gradient to the downpipe exit from the shower floor was simply incapable of directing water away. We know because we have had a new bathroom fitted within the last few weeks. Our gradient at home is not great but the shower is fully fitted and watertight.

2026-02-22 • via Nuitee
S
shaun • family_with_children • gb
9
Great views from breakfast food good too
Pros:

Location and pool and good family room

Cons:

N/A

2026-02-22 • via Nuitee
C
Catherine • family_with_children • gb
8
2026-02-22 • via Nuitee