Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Excellent location
Spacious rooms
Cons:
Old room quality
Lack of amenities
Poor food options
Some staff issues with temperature control

Categories

Cleanliness
8.34
Multiple reviews indicate the hotel was clean, but some guests mentioned issues with older rooms.
Service
8.81
General sentiment praised the friendliness and attentiveness of the staff.
Location
9.35
The location was frequently mentioned as excellent and a major plus.
Room Quality
7.8
Reviews mentioned some rooms being old and issues with bedding comfort.
Amenities
7.83
Some amenities were lacking, and services were not fully operational during the stay.
Value for Money
7.79
Guests felt that some offerings, particularly breakfast prices, were excessive.
Food and Beverage
7.34
The breakfast selection received negative feedback regarding variety and quality.
Overall Experience
8.31
Overall experiences were generally positive despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 02:29

Property Description

Luxurious Beachfront 4-Star Hotel

Prime Location: Situated just steps away from the beach and a short distance from Magdalena Palace, Hotel Hoyuela is conveniently located near the heart of Santander and the university.

Elegant Design and Great Facilities: Experience the charm of the hotel's elegant and beautiful design, complemented by a wide array of facilities and services that cater to your every need.

Delightful Dining and Comfortable Rooms: Indulge in a culinary journey at the hotel's good restaurant and relax in tastefully decorated, well-equipped rooms, some offering picturesque sea views.

Experience luxury and convenience at Hotel Hoyuela - book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 17 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2626 reviews
Cleanliness: 8.34
Service: 8.81
Location: 9.35
Room Quality: 7.8
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 7.34
Overall Experience: 8.31
T
Thanh Hai • extended_group • es
9
2026-01-03 • via Nuitee
H
Helenca • couple • es
6
2026-01-03 • via Nuitee
P
Pablo • couple • es
4
Hotel para una emergencia de una noche.
Pros:

Personal de recepción muy agradable y atento.

Cons:

Falta de servicios de hoteles de más de dos estrellas como hervidor de agua y/o cafetera, un colchón con menos de diez años, almohadas con relleno, ausencia de mantas, un secador operativo, un televisor más actualizado. Sería todo un detalle disponer de unas botellitas de agua “de cortesía”, vamos el servicio mínimo para ser un cuatro estrellas.

2026-01-02 • via Nuitee
F
Francisco Javier • family_with_children • es
9
Recomendable.
Pros:

La excelente ubicacion y la atención del personal.

Cons:

Todo correcto.

2026-01-02 • via Nuitee
J
José María • couple • es
10
2026-01-01 • via Nuitee
J
JORDI • couple • es
9
2025-12-31 • via Nuitee
C
Carmen • family_with_children • es
8
Cómodo
Pros:

Ubicación, habitación amplia. Limpio

Cons:

Pocos enchufes

2025-12-30 • via Nuitee
S
Sergio • family_with_children • es
8
Insuperable opción calidad / precio para fuera de temporada
Pros:

El servicio del personal, la ubicación, las vistas, las camas.

Cons:

En el desayuno echamos en falta más variedad. Los embutidos estaban rancios, como cortados hace días. El bacon la mitad tostado la otra mitad cocido. Quizá como eran fechas navideñas no estuvieron muy al tanto.

2025-12-30 • via Nuitee
M
Melody • family_with_children • es
5
Pros:

La ubicación.

Cons:

Las habitaciones están antiguas, las camas son muy muy incómodas y las almohadas son de 2cm por lo que es horrible dormir.
El desayuno deja mucho que desear si bajas tarde apenas hay cosas, pone buffet pero ni hay variedad ni calidad. No recomendaría este hotel para más de 1 o 2 noches.

2025-12-30 • via Nuitee
E
ELAYNE • family_with_children • es
7
2025-12-30 • via Nuitee
I
Inés • solo_traveller • es
10
2025-12-30 • via Nuitee
M
MIREN GARBIÑE • family_with_children • es
9
Mejor de lo esperado
Pros:

La ubicación muy buena, la habitación grande y muy cómoda, el jacuzzi excepcional

Cons:

Nada. Todo bien

2025-12-29 • via Nuitee
J
Javier • couple • es
9
2025-12-29 • via Nuitee
A
Angelica • extended_group • it
10
2025-12-29 • via Nuitee
M
maria isabel • couple • es
9
Estancia corta pero inmejorable
Pros:

La ubicación. Cerca del mar. Sitio precioso. La habitación cómoda y muchisima limpieza

Cons:

Nada

2025-12-29 • via Nuitee
I
Idoia • extended_group • es
4
Decepcionante
Cons:

Muchísimo ruido y vibración, pues compatibilizan con sala de fiestas, la cual priorizan. Imposibilita el descanso. Volvimos más cansadas de lo que llegamos.
Mala gestión de las incidencias.

2025-12-29 • via Nuitee
E
Elpidio • family_with_children • es
8
Descubriendo cantabria
Pros:

Ubicación,todo el personal excepcional

Cons:

La almohada

2025-12-29 • via Nuitee
B
Beatriz • family_with_children • es
9
2025-12-28 • via Nuitee
C
Conde • family_with_children • es
8
2025-12-28 • via Nuitee
A
amanda • family_with_children • es
7
Correcto
Pros:

La ubicación, el desayuno y la limpieza

Cons:

Está un poco obsoleto, con la moqueta bastante deteriorada y algo antiguo

2025-12-28 • via Nuitee