Hotel Villa Nova

Hotels
8.4 (339 reviews)
7 Primorska St. , Neum , ba

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
High parking fees
Inconsistent room quality

Categories

Cleanliness
7.73
Some reviews indicated issues with the upkeep, especially related to amenities.
Service
8.7
Staff was generally seen as helpful and professional, despite a few negative interactions.
Location
9.24
Great location near the beach and local attractions, as outlined in several reviews.
Room Quality
8.19
Most rooms were well-equipped, but there were inconsistencies noted, such as outdated rooms.
Amenities
8.72
The hotel features worthwhile amenities, though some require paid access.
Value for Money
7.68
Some guests felt prices were too high for the offered services, especially regarding parking.
Food and Beverage
8.23
Food was generally enjoyed, with some comments on breakfast quality being decent.
Overall Experience
8.7
Most guests expressed overall satisfaction with their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:26

Property Description

Scenic Location

  • Surrounded by pine forest with a view of the Adriatic Sea
  • Private beach for exclusive guest use

Award-Winning Accommodation

  • Winner of "Best 'Aparthotel' in Bosnia and Herzegovina"
  • Double rooms and apartments with kitchen for families

Conference Facilities

  • Modern equipment for up to 30 delegates
  • Ideal venue for meetings and events

Book now to experience the award-winning hospitality at Hotel Villa Nova, and enjoy a relaxing stay in Neum!

Important information:

Both EUR and the convertible Marka (BAM) are accepted at the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Bar is closed from 2026-04-16 until 2025-11-13

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 5 per day.

Location

Guest Reviews

8.4
Based on 339 reviews
Cleanliness: 7.73
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
A
abdulrahman • couple • ba
10
Pros:

Excelent

2026-01-19 • via Nuitee
V
Vahid • family_with_children • at
8
2026-01-19 • via Nuitee
R
Rafał • extended_group • pl
9
Miły hotel z miłym personelem!
Pros:

Świetna lokalizacja, super pomocny personel, pokój z widokiem na morze świetny! Hotel ma swój parking, dobre śniadanie w cenie.

Cons:

Budynek przy samym morzu nie dla osób z kłopotami z poruszaniem się- dużo schodów. Nam to kompletnie nie przeszkadzało, ale warto wiedzieć.

2025-09-19 • via Nuitee
D
Danijela • couple • si
10
2025-09-09 • via Nuitee
A
Ali • extended_group • au
7
Nije savršeno, ali radi posao
Pros:

I really liked my stay at Hotel Villa Nova in Neum. The location was very central, making it easy to get around and enjoy the town. One of the highlights was the amazing swimming hub that’s available exclusively for hotel guests — it made the stay feel extra special. The breakfast was decent and satisfying, and I really enjoyed the nice view from the balcony, which added a relaxing touch to the experience.

Cons:

There were a few aspects of my stay at Hotel Villa Nova that I didn’t enjoy. The on-site parking was extremely tight, and on one occasion we were boxed in by another car. Since the staff couldn’t locate the owner, we ended up having to crawl in through the trunk just to reach the driver’s seat, which was very inconvenient. Another issue was the inconsistency in the rooms — I booked with a friend, and while my room was fine, his was severely outdated and old, despite us both paying the same price. Lastly, while the staff were cordial to my Balkan friend, their attitude toward me as an English speaker unfortunately felt hostile, which made parts of the experience uncomfortable.

2025-09-08 • via Nuitee
C
Claudia • extended_group • it
8
2025-09-07 • via Nuitee
B
Belma • family_with_children • dk
8
Skønt ophold i ganske fint hotel, dog plads til lidt forbedringer ift. prisen, burde være billigere.
Pros:

Hotellet kan godt anbefales! Det var en rimelig god morgenmad, servicen var super omkring morgenmaden og generelt var personalet professionelle og venlige! Værelset var med lækker udsigt og nemt tilgængeligt. Bilen var parkeret i p-kælderen, som var låst, hvilket var trygt. Der var rengøring hver dag, hvis man ønskede det. Poolen var skøn at bruge, og vandet var rimelig ok temperatur.
Generelt set var vi meget tilfredse med hotellet.

Cons:

Parkeringen kostede 10 euro per dag, det var ret dyrt. Kan se på andre anmeldelser, at det er steget. Der gik lang tid fra man tændte for det varme vand, til der kom varmt vand. Ville klart anbefale, at de investerede i nye brusekabiner, da nuværende er utætte. Køleskabet på værelset virkede ikke på trods af forsøg på forskellige indstillinger. Ift. poolen kunne de overveje at udvide den lille pool, så den er lidt mere spændende for de små (vi rejste med en 2-årig), da nuværende lille pool blot er cirka 1,5 m x 1,5 m stor. Vi havde desuden anmodet om en børneseng - vi fik en ekstra seng ind på værelset, men det var blot en lav ekstra voksenseng, som vores barn ikke kunne sove i, da der ikke var tremmer eller anden beskyttelse.

2025-09-05 • via Nuitee
A
Arkadiusz • couple • pl
7
Pros:

Basen , obsługa recepcja restauracja ,

Cons:

Płatne leżaki , kawa niedobra

2025-09-04 • via Nuitee
V
Vesmira • couple • gb
2
Don’t waste your money
Pros:

Private access to beach however charged for sunbeds daily

Cons:

Rooftop pool - small not big no where to get refreshments,
You have to pay for parking per day
You have to pay for sunbeds per day
There are plenty of nicer hotels for similar price which are worth more than this hotel would not recommend at all! We were in a separate hotel across the road away from pool access had to cross road

2025-09-02 • via Nuitee
E
Ermina • couple • dk
10
2025-09-02 • via Nuitee
V
Verica • family_with_children • hr
5
2025-09-01 • via Nuitee
N
Norbert • family_with_children • hu
9
We loved it, I can only recommend it to anyone.
Pros:

We loves the hotel in general. The rooms were well equipped, the food was super delicious, the portions were great. The staff was helpful and extraordinarily kind to small children.

Cons:

We did not know that we should climd a lot of stairs in order to reach the restaurant. It was difficult for our parents.

2025-08-31 • via Nuitee
Z
zivkovik • solo_traveller • ch
10
Perfektno sve
Pros:

Soba, pogled, cistoca, hrana (dorucak), osoblje, gazda. Plaza se placa 6€ (sto je i dobro , da se ne bi stvarala guzva) Sledece godine dolazim opet !

Cons:

Sto nisam duze ostao.

2025-08-30 • via Nuitee
S
Sebina • couple • at
7
Hotel ist klein aber fein Frühstück und Abendessen nicht viel aus Wal aber genug für alle und Sher lecker
Pros:

Zimmer Hel groß aussieht top direkt am Meer

Cons:

Leider sehr viel Stiegen
Und Ligen am Meer kosten extra pro Tag 6€ plus Sonnenschein aber es gehört alles zu Hotel 😞

2025-08-30 • via Nuitee
A
Ahmed • couple • sa
8
2025-08-21 • via Nuitee
A
Abid • couple • at
7
Gut
Pros:

Gleich am Strand

Cons:

Tiefgarage eng und nicht gut organisiert

2025-08-19 • via Nuitee
H
Hamdo • couple • dk
9
Lijep odmor uz par sitnih nedostataka
Pros:

Sve je bilo super… sobe su ciste, izuzetno ljubazno osoblje, udobni kreveti. Raznovrstan dorucak, tako da svako moze pronaci nesto po svom . Poseban plus je privatna plaza kao i bazen na vrhu hotela gdje se lezaljke ne placaju.

Cons:

Nedostaci su slab pritisak vode i ceste promjene temperature tokom tusiranja. Na plazi se lezaljke dodatno placaju, a iako toalet postoji, nije ga moguce koristiti jer osoblje ne dozvoljava ulazak mokrim gostima – pa se mora ici u sobu, a do nje vodi vise od 70 stepenica. Internet je takodjer los, u sobi ga gotovo nismo imali.

2025-08-18 • via Nuitee
S
STEPHANIE • family_with_children • fr
8
Etablissement bien situé
Pros:

Bel établissement, bien situé en bord de mer. Hôtel moderne.
Chambre propre .

2025-08-18 • via Nuitee
P
Priyanka • extended_group • gb
1
Very disappointed!
Cons:

On vacation, the last thing you expect is to be misled by a hotel, yet that’s what happened to us. We paid a premium for a large double room with a balcony and sea view but were given a small sea-view room instead. When we complained, staff rudely told us to choose between the bigger room without a view or the smaller one we got. The phone in our room didn’t work, and we were blamed for raising the issue at 5pm instead of 2pm, even though we had stepped out for lunch right after check-in. Guests shouldn’t have to compare photos to confirm they’re getting what they paid for.

2025-08-17 • via Nuitee
B
Boris • couple • si
10
2025-08-15 • via Nuitee