Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Beautiful room quality
Cons:
Service issues at reception
Breakfast restrictions

Categories

Cleanliness
8.41
Comments on cleanliness were mostly positive, but one review noted frustrations with service quality.
Service
9.38
Service included pleasant experiences, but there were specific complaints regarding reception service.
Location
9.92
The location received praise for its proximity to attractions and beautiful scenery.
Room Quality
9.37
Guests highlighted the comfort and modernity of the rooms.
Amenities
9.4
Spa area and pool received positive mentions, enhancing the overall experience.
Value for Money
8.36
Complaints about breakfast restrictions contributed to a lower perception of value.
Food and Beverage
8.91
Breakfast and dining options were generally well-received, but restrictions affected the experience.
Overall Experience
9.88
General sentiments were highly positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:36

Property Description

Luxurious Accommodations and Spa Facilities

Grandhotel Pupp, steeped in history since 1701, offers opulent rooms with stunning frescoes and chandeliers. The exclusive spa boasts a variety of treatments and features a serene pool, saunas, and a salt cave for ultimate relaxation.

Culinary Delights and Entertainment

Indulge in Czech delicacies and international fare at the hotel's restaurants, including evening entertainment at Becher's Bar and Little Dvorana. Enjoy traditional desserts at Café Pupp and savor them on the charming summer terrace.

Historic Significance and Celebrity Guests

Immerse yourself in the rich history of Grandhotel Pupp, once frequented by renowned figures like Goethe and Bach. Experience a touch of glamour and elegance at this iconic establishment.

Experience the grandeur and legacy of Grandhotel Pupp - book your stay now for an unforgettable retreat.

Important information:

Please note that the dress code of the hotel is smart casual.

Entry to the wellness center for children up to 14 years accompanied by parents is possible between 08:00 and 18:00 daily. The entrance to the pool is possible only with the swimsuit according to the European standard.

When booking more than 3 rooms, different policies and additional supplements may apply. Hotel may contact you with more information.

The room rate applies for max. 2 people in 1 room. The services for a child or a person on an extra bed should be purchased individually.

This property is organizing an optional Christmas Eve Gala Dinner for guests staying on 24 December 2025. Guests interested in attending must book the gala dinner at least 4 weeks in advance. The price per person is EUR 190.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 60 per person per night when using an existing bed.
    People 4 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

9.2
Based on 9652 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.88
B
Birgit • couple • de
10
2026-03-14 • via Nuitee
O
Orla Kristensen • couple • dk
10
Fremragende beliggenhed, wellness på højt niveau
Pros:

Højt service niveau generelt, meget venligt personale og fremragende mad i Grandrestaurant. Kan anbefale de tjekkiske vine, især Jaroslav Springer

Cons:

Alt var godt :-)

2026-03-14 • via Nuitee
O
Olha • family_with_children • de
8
Pros:

Спа, интерьер, завтрак

Cons:

Сложности с парковкой, номер маленький

2026-03-12 • via Nuitee
D
Detlef • couple • de
7
Fast perfekt
Pros:

Perfekter Service , hervorragende Freundlichkeit

Cons:

Leider war der Whirlpool defekt und wurde nicht repariert. Kein Angebot der Entschädigung….

2026-03-12 • via Nuitee
A
A. • couple • cz
10
2026-03-12 • via Nuitee
M
Márton • couple • hu
10
Tradíció - minőség
Pros:

Igazi minőség mindenhol! Nincs értelme részletezni.

Cons:

Minden, de különösen a hangulata! Ide egyszer mindenkinek el kell jönni, megérezni a minőség igazi ízeit.

2026-03-12 • via Nuitee
L
Luis Fernando • couple • es
4
Pros:

Todo, a excepción de ….

Cons:

Nuestra suite no estaba insonorizada lo que significa que escuchábamos absolutamente TODO del pasillo y de la habitación de al lado, cuando digo todo es TODO !
Un hotel 5 * de estas características no puede permitirse eso ya que el buen sueño y la privacidad son esenciales para un buen descanso, demuestra la calidad insonora del hotel, dos noches sin dormir nada, no digo que todas las habitaciones del hotel fueran así pero la nuestra sí! Una pena.

2026-03-12 • via Nuitee
T
Tomas • couple • cz
10
2026-03-12 • via Nuitee
N
Nina • family_with_children • de
9
2026-03-12 • via Nuitee
P
Patrick • couple • ch
8
2026-03-12 • via Nuitee
E
Ecaterina • couple • cy
10
2026-03-11 • via Nuitee
A
Annika • couple • de
9
Perfekt für einen Kurztrip
Pros:

An sich alles super, aber mit kleinen Kritikpunkten.

Cons:

Der sehr schöne Spa-Bereich ist, wie einige Kommentare auch schon erwähnt haben, etwas klein für die Größe des Hotels - für uns war es kein großes Problem, weil wir nicht zu Stoßzeiten da waren (unter der Woche nachmittags, bei strahlendem Sonnenschein draußen), aber es zeichnete sich ab, dass es gegen Abend sehr voll werden kann. Nicht ganz so schön finde ich auch, dass man aufgrund der Hotelgrösse mitunter weite Wege im Bademantel zurücklegen musste - hier wäre ein Weg, der etwas privater, z.B. nicht an der Rezeption und allzu öffentlichen Bereichen vorbeiführt, angenehmer.

2026-03-11 • via Nuitee
S
Sahatsorn • couple • th
10
2026-03-11 • via Nuitee
L
Lea • family_with_children • cz
10
2026-03-11 • via Nuitee
V
Viktoria • family_with_children • de
10
2026-03-11 • via Nuitee
S
Sergey • couple • cz
9
2026-03-11 • via Nuitee
B
Bernd • couple • de
10
Sehr schön.
Pros:

Es ist immer wieder toll in diesem Haus.

Cons:

Nichts

2026-03-10 • via Nuitee
V
Viktor • couple • cz
10
2026-03-10 • via Nuitee
L
Leo • extended_group • sk
8
Pros:

Hotel je nádherný, príjemný personál, raňajky mimoriadne

Cons:

Veľmi malé wellness vzhľadom k veľkosti hotela. K dispozícii je iba minimum lehátok. V hoteli sa nenachádzajú termálne kúpele

2026-03-09 • via Nuitee
I
Ildiko • family_with_children • ie
8
2026-03-08 • via Nuitee