Asterias Village Resort

Hotels
Independent
9 (104 reviews)
59 Europis Street, Koutouloufari, Hersonissos, Crete Island, 70014 , Hersonissos , GR

Children allowed

Facilities

Express check-out
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Steep stairs
Some wear and tear in rooms

Categories

Cleanliness
8.75
The hotel was exceptionally clean and maintained.
Service
9.75
The staff were amazing, friendly, attentive, and genuinely helpful throughout our stay. They went beyond their duties to assist.
Location
9.25
Set in the hills of Piskopiano, the location is outstanding, with an excellent range of restaurants, bars, and shops within easy reach.
Room Quality
8.25
Some rooms showed signs of wear, and there were issues like a blocked shower, but the balcony room upgrade was a pleasant surprise.
Amenities
8.75
The pool area and breakfast were enjoyable, although some amenities like toasters were missing.
Value for Money
8.75
Decent for the services offered, though some felt the charge for the sea view room was excessive.
Food and Beverage
9.25
Restaurant for breakfast was good with excellent staff service.
Overall Experience
9.25
Overall, a fantastic stay with elements that made it very enjoyable despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:38

Property Description

Recreational Opportunities:
Take advantage of the spa tub, seasonal outdoor pool, and bicycles to rent at the Asterias Village Resort.

Dining and Entertainment:
Enjoy a meal at the on-site restaurant, have snacks at the coffee shop, or chill with a drink at the bar/lounge or poolside bar.

Convenient Amenities:
Benefit from features like complimentary wireless internet, concierge services, and room service. Plus, enjoy free parking and amenities like limo service and express check-in.

Book your stay at Asterias Village Resort to experience these amazing amenities for yourself!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to October.
  • Pool access available from 8:00 AM to 7:00 PM.
  • A car is not required for transportation to and from this property.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

9
Based on 104 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
J
Josephine family_with_children fr
10
Vacances au top 👌
Pros:

Nous avions opté pour une chambre vue mer qui a totalement correspondu à toutes nos attentes , la vue est superbe et la chambre assez spacieuse pour 2 adultes et 2 enfants.
Côté équipement la piscine est très propre avec une belle ambiance , musique, transats toujours disponibles . Mes enfants se sont faits beaucoup de copains .
Le petit déjeuner également rien à dire, très copieux et qualitatif.
En ce qui concerne le dîner au restaurant, cadre agréable et personnel sympa , la petite dame est trop gentille : attentionnée et cute !
Mr et les enfants sont tristes de repartir 🤣.

2026-04-29 via Nuitee
A
Adrienne family_with_children nl
10
Top
Pros:

Uitzicht

2026-04-23 via Nuitee
S
Sabine solo_traveller fr
7
Pros:

La piscine et ses énormes poufs , le bar, le petit déjeuner et les repas du soir.

Cons:

La chambre est vieillotte, les lits ne sont pas confortables, la douche 🚿 est vieille.

2026-04-13 via Nuitee
K
K8595ITgaryp Couples
10
Great place to stay
Pros:

On our last day here Asterias village hotel , been a great stay for 1 week , hotel is very clean very polite staff , breakfast was very good nice fresh food fruit and yoghurt was excellent, different teas and coffees , the breakfast staff very polite and welcoming!
The pool area is very clean and has been modernised looks great , the night bar has Nicolas serving drinks with a great smile and very welcoming!
While we was here we had a massage with on site nautilus spa and Micheal he’s very attentive and polite and we felt amazing after the treatment well worth a visit !
We had a great room , facing the see and the pool , very modern and clean we did upgrade the room when we booked with jet 2
All in all a great place for the price and food for breakfast and the restaurant at the top was lovely!

Would recommend staying here 👍🏻

2026-04-11 via Tripadvisor
R
RecklessWife Family
6
Disappointing location.
Pros:

Basic, clean accommodation and a lovely pool area and bar. Unfortunately, the hotel description doesn't match the reality so we have felt somewhat short changed. There are no cookers, no live entertainment or kids clubs and no games room. The pool was also closed and cordoned off. We ate at the restaurant on arrival and the service was shocking, the waiter really didn't have a clue what he was doing and wouldn't let us make a drinks order whilst looking through the menu. Other residents have mentioned similar issues, luckily there's a lovely traditional restaurant almost next door where the food and service are excellent. The other disappointing thing is that almost everything nearby is closed and the village and 'beach' are basically a construction site. We have resorted to hiring a car and travelling up to Chania because there is so little to do around the hotel.

2026-04-05 via Tripadvisor
D
Daniel family_with_children il
7
2026-01-19 via Nuitee
R
roeland family_with_children be
10
2025-12-07 via Nuitee
B
biscuittinlid Family Halifax, West Yorkshire, England
10
Asterias Village: Another Outstanding Stay in a Perfect Location
Pros:

Loved it so much we came back. This was our second stay at Asterias Village, and it was just as impressive as the first. Set in the hills of Piskopiano, the location is outstanding, with an excellent range of restaurants, bars, and shops within easy reach.

The hotel was exceptionally clean, and the staff were amazing, friendly, attentive, and genuinely helpful throughout our stay. We felt completely safe in the area, which made the experience even more enjoyable.

Asterias Village went above and beyond by upgrading our room. They remembered our first visit and surprised us with a beautiful balcony room overlooking the pool, which we truly did not expect. The beer was great, the weather was hot, and overall the stay was fantastic.

Highly recommended.

2025-11-28 via Tripadvisor
G
geoff19601 Couples
8
A Week in Crete
Pros:

We spent the last week of October at the Asterias Village in Piskopiano the first day was a spanking 30 degrees of lovely sunshine. The place itself was nicely appointed, it looked a bit worn around the edges, paint damaged on doors, broken tiles in places. The room was ok, apart from the single beds and we were on our honeymoon. The shower blocked at one point and toaster packed up but all were sorted quickly. The pool and sun bathing area were good and the poolside bar/ cafe ok.
Restaurant for breakfast was good, staff were splendid, really polite, helpful and went beyond their duties to be helpful at times.
The two biggest problems were;
The 66 steep, very steep steps up the middle of the complex which you couldn’t really avoid.
Second problem wasn’t the resorts fault it was simply the time of year, a lot if the surrounding restaurants and bars had closed which meant we were a bit limited for choice but as I say that wasn’t the resorts fault.
Overall we enjoyed our stay there and thought the staff helped to make it a great place.

2025-11-03 via Tripadvisor
N
N4813UOnikkik Family
10
Great family stay
Pros:

Great stay at Asterias. Staff were friendly and helpful and we really enjoyed the pool and breakfasts. Room was basic but had everything we needed. Would recommend.

2025-10-29 via Tripadvisor
B
Beverlyhills23 Couples Chesterfield, Derbyshire, England
8
Good but could be better
Pros:

Let's start with the good points. A great pool area, great breakfast, helpful staff, very clean and a good location with plenty of restaurants close by.
(when you'd got your breath back from the hike up the steps).
Not so good points, 62 steps down from the road to reception and obviously the same every time you wanted to go out, so not for the infirm. (although to be fair, they will fetch you suitcases down and take them back up for you when you leave.)
We paid extra for an apt with a sea view and kitchenette, we could only see the sea if we sat on the patio, the room had two small windows, one in the bedroom and one at the front, so it was dark. The bedroom was modern with a flat screen TV but the other room (the lounge) had two more single beds in it plus a small table and three chairs, no sofa and nowhere comfortable to sit. I felt the extra charge for "an apartment " was excessive for what you got. (No toaster, no microvave)
So, after all this, would I go back?
Probably not. Piskopiano is a lovely spot, but with the vast choice of accommodation available in the area, I think there are better places to choose from. Sorry Asterias.

2025-10-26 via Tripadvisor
S
Sightseer19477764003 Family
10
Stay here!
Pros:

Absolutely gorgeous and lovely place. Really enjoyed it here. Went with my family of 3 and we loved every minute of it. Would recommend to family, solo etc

2025-10-20 via Tripadvisor
M
Mia family_with_children fi
10
We loved Asterias Village!
Pros:

Friendly staff, very clean, quiet and beautiful rooms. The pool area was perfect! We loved everything about Asterias Village and highly recommend it! See you next time!

2025-10-20 via Nuitee
R
rosalindb2023 Couples
6
Pleasant
Pros:

Was transferred to Asterias as the other apartments Piskopiano village would close midway through our holiday. Our flight was a late one so arriving at the apartments was around 1.30 am, was shocked at the amount of stairs to go down just to get to reception, at least 50 and quite steep.
Checked in then was shown where our apartment was, omg up a very steep incline. Not good if you have mobility issues, certainly got a cardio workout! Wasn't happy with apartment 120 for various reasons, no sun, couldn't see out the kitchen window, etc etc. got the room changed a couple of days later in the main blocked. So much nicer thanks to the reception staff who made it possible. Outside pool area is really nice, Nikos in the bar, late afternoon & evening is very pleasant and played good music. We would probably go and stay again but would email ahead to request where you would prefer to stay.

2025-10-19 via Tripadvisor
S
SRA9902 Couples Barnsley, South Yorkshire, England
10
Asterias Village resort, Koutouloufari.
Pros:

Obversations are based on our stay in a superior sea view room on the top floor (road entrance) in October 2025 :
LOCATION ; Coach transfer from the airport took approx 25 minutes although we were first drop off. The hotel position is excellent, situated in between Koutouloufari and Piskopiano, tavernas and supermarkets within 20 metres of the entrance, walk 20 minutes and you are in Hersonissos old town which is a charming little square and well worth a short walk. A 20 minute downhill walk from Koutouloufari and you are in the main stretch of Hersonissos with the port and everything else associated with a busy resort. The hotel provides a free return 8 seater shuttle bus into Hersonissos every day at 11am, 3pm and 6pm which is a very nice thought yet I cant help but wonder if it would be better served running every 2 hours from 10am until 8pm with maybe a small €1-2 per person fee so it becomes less costly for the hotel and more usable for the guests. I hope the management can consider and maybe trial this idea. The shuttle bus was in need of an internal clean and some internal maintenance, a taxi one way is €10.
ROOM : Ours was smart and modern, lovely view, seperate shower room and bathroom, good drainage and no flooding or puddling in the shower room and the water pressure was consistent, condiments supplied were also good quality. The shower cubicle could do with a shelf because there is no where to put your stuff except for the floor, I hope the management take note. The room in general also lacked wall hooks, storage was good but there were no drawers. A free fridge, free A/C and free safe were provided. BBC world news on the TV, a kettle and pod coffee machine is in the room with complimentary teas and coffees upon arrival but these are not replenished during your stay.
The balcony was an adequate size for 2 people with a table and 2 chairs and a wall mounted clothes airer, the dividing wall between next door was only 1 metre high and offered no privacy, this could be easily fixed and I hope the management take note.
POOL AREA : Very smart with enough sun loungers during our stay in October but I wonder how this compares in high season, the sun loungers are good with many mattrass style and some in totally shaded areas too, pool bar pricing and daytime food options were very good although the vegetarian options were very limited, not every vegetarian wants salad every day ! I hope the management take note.
The pool bar dining area also doubles up as the breakfast room and it is on the small side so I wonder what this would be like in high season, outdoor dining is limited compared to indoors. Buffet breakfast choices are excellent with continental and hot food options and everything was replenished constantly.
A lot of reviews have mentioned the on site masseuse, our experience was that he was expensive and a little pushy around the pool touting for business, we said no twice and then he actually woke up my partner on her sun lounger to ask yet again if she would like a massage whilst I was not present and she was a little uncomfortable by this approach.
We went to the beach in Stalis and had a massage there for half the price of the hotel. The beach in Stalis is lovely, pure sand a gentle 25 metre slope into the sea and you are still only chest deep, no pebbles or rocks and lots of beachside bars etc, a good day out, about 15-25 minutes on the local bus depending on the traffic for €2 per person each way or €15 in a taxi
GENERAL : WIFI is good and consistent in all areas of the hotel, rooms are cleaned every day and towels and sheets changed every other day, tourist tax is €10 per room per night payable upon arrival, pool towels are available for a €10 refundable deposit, lots of reading books in the reception if required, all staff are friendly and the hotel is very clean, 60 steps from the road entrance down to the reception and pool but you can also walk down a little side road if the steps are a problem but with either option you have to come back up ! Leave your luggage at the top of the steps when you arrive and someone will take them to your room. Overall this is a very good hotel in an excellent spot, we never went into Hersonissos in the evening because there is more than enough choice on your doorstep, it isnt a rowdy location and there are no macdonalds or karaoke bars or quiz nights etc thank goodness, it is very traditional greek and we would certainly recommend it.

2025-10-19 via Tripadvisor
H
Henderikus family_with_children nl
8
2025-10-15 via Nuitee
A
Andreas solo_traveller gr
10
2025-10-12 via Nuitee
M
mfO8419KZ Couples
8
Great holiday at Asterias Village
Pros:

Just back from the Asterias Village Resort. Located between two nice villages. On a hill giving a lovely view but lots of steps within the complex alternatively there is a walkable slope but not recommended for those with mobility issues. Received upgraded room on arrival, hotel has free transport down to Hersonissos - nice touch. Very clean, and rooms serviced every day. Nice pool, although slippery and lots of sun beds. TV channels in English very limited with only news channels no entertainment channels. Good choice at breakfast. Staff friendly and helpful.
Complex contains highly recommended Nautilus Spa with Michael providing excellent therapeutic/relaxing massages, resolving long term muscle strains expertly and with great care.
Area has lots of lovely tavernas and restaurants. Great holiday, would recommend.

2025-09-26 via Tripadvisor
G
garyturner900 Couples Westhoughton, Bolton, Greater Manchester, England
8
Great place to stay.
Pros:

Great place to stay and relax.
Really nice pool area in a lovely setting.
Special thanks goes to Michael in the Nautilus Spa, for a really good massage to my back.
And also to Nikos in the bar, who's local knowledge is invaluable when deciding to eat at the many excellent Tavernas locally. The only downside is the slope, up and down to get to the well appointed apartments.

2025-09-25 via Tripadvisor
L
Liddellicus Couples Newcastle upon Tyne, Tyne and Wear, England
10
Room 27
Pros:

We had a lovely stay at the Asterias and would recommend it to anyone except those with restrictive mobility issues (being slightly unfit shouldn't affect your stay though) due to the stairs. Decor-wise, I would say the room was average rather than basic; for what we paid, I certainly wasn't expecting the same standard as a boutique hotel but I was pleasantly surprised at the size of the bedroom, living area (two extra beds and a dining table with chairs), and especially the sea view terrace. The bed was firm and comfortable. The kitchenette was decently equipped with a microwave,hob,coffee machine, fridge, freezer, toaster and the usual tableware. The communal areas are lovely. I loved the pool area as the layout was certainly more creative than your bog standard rectangular pool with a load of rickety sunbeds squashed around it. The sunbeds, canopies and beanbags gave the pool area a contemporary, stylish look. We only ate at the pool bar on the last day - we had a hamburger and chicken burger, both of which were tasty and a good price. The bathroom was compact thus leading to a lack of a sufficiently enclosed shower, but I've been going to various Greek destinations for over 30 years and the fact that the temperature was consistent with adjustable water pressure compensated for this fact. The rooms are cleaned daily with fresh towels/bed linen. Air con is included in your stay. The shuttle bus to Hersonissos is another great perk, especially if you don't want to battle the hill in high temperatures. The location is great, koutouloufari to one side, Piskopiano to the other. All in all, a lovely complex with great staff. Would definitely stay again.

2025-09-22 via Tripadvisor