Crowne Plaza Copenhagen Towers by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.6 (5816 reviews)
Ørestads Boulevard 114-118 , Copenhagen , DK

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good food options
Cons:
Cleanliness issues
Room size for families
Room service difficulties

Categories

Cleanliness
7.79
There were mentions of cleanliness issues, including beer cans found under the bed and bathroom mold.
Service
9.26
Staff were generally described as very helpful and kind, with specific praise for Mariano.
Location
9.3
The hotel is well-located near transport options and attractions.
Room Quality
8.25
Rooms were generally comfortable but one review highlighted that they were small for families.
Amenities
8.28
Good amenities noted, though some reviews indicated room service issues.
Value for Money
8.74
Good value mentioned for the comfortable stay and amenities nearby.
Food and Beverage
8.29
Breakfast received positive comments, with a variety of options noted.
Overall Experience
8.86
Guests had a pleasant overall experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:33

Property Description

Designer Rooms and Sustainable Features
Experience luxury and sustainability combined in our designer rooms furnished with Danish design furniture by Paustian. Enjoy modern bathrooms, tea/coffee facilities, and flat-screen TVs in every room, along with eco-friendly air cooling systems.

Fitness and Dining Options
Stay active at our free 24-hour gym equipped with state-of-the-art exercise machines and built-in TV screens. Indulge in delicious burgers and grilled dishes at our on-site restaurant, Bark, and unwind with cocktails and house beers at the bar.

Convenient Location and Transportation
Located just 7 minutes by train from Copenhagen city and Tivoli Gardens, our hotel offers easy access to the city center, Copenhagen Airport, and Malmö, Sweden from Ørestad Station only 150 meters away. Plus, Field’s Shopping Centre is a mere 3-minute walk. Book now for a perfect blend of luxury, sustainability, and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 5816 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
R
Rodolfo • solo_traveller • mx
10
Pros:

Llegamos muy temprano al hotel y Amrit la chica de la recepción hizo todo por darnos una habitación temprano, gracias

2026-09-12 • via Nuitee
P
Pawel • solo_traveller • pl
6
Kołchoz
Cons:

Beznadziejne pasowego sniadania

2026-09-12 • via Nuitee
K
klaus • solo_traveller • de
8
2026-09-11 • via Nuitee
J
Justin • solo_traveller • us
10
2026-09-11 • via Nuitee
C
Claus • couple • dk
9
2026-09-11 • via Nuitee
M
Matilde • family_with_children • it
3
Pros:

Il parcheggio comodo

Cons:

Premettendo che siamo arrivati in un momento particolare, ovvero immediatamente dopo una mega rissa al ristorante dell'albergo per cui per 24h la polizia aveva delimitato tutta l'area, il personale non ci ha fornito particolari informazioni sull'accaduto nè sulla sicurezza della zona (arrivare e trovi tutto transennato non mette a proprio agio), nè si è premurato di pulire e disinfettare l'ingresso., nè a compensare in alcun modo il mancato servizio fornito (ovvero il ristorante per la cena). La camera era nella media (avevo chiesto la culla ma ci hanno fornito un terzo letto), la colazione non ci ha soddisfatto, sembrava tutto poco curato e non invitante.

2026-09-10 • via Nuitee
U
Ula • couple • pl
9
2026-09-10 • via Nuitee
T
Toni • solo_traveller • fi
10
Pros:

Location when you are going for concert in Royal Arena!

Cons:

The carpet floor isn't my cup of tea

2026-09-10 • via Nuitee
V
Vlad Alexandru • couple • fr
8
2026-09-10 • via Nuitee
A
Alina • extended_group • ru
10
Отличное соотношение качества и цены
Pros:

Отличный новый, современный отель! Очень удобная транспортная развязка: из аэропорта на поезде 2 остановки, 10 минут. Также рядом станция метро и ты в центре через 15 минут. Номер очень чистый, есть все необходимое, приятный комплимент в виде шоколада, классная косметика в ванной.
Персонал очень доброжелательный, каждый сотрудник старался помочь и обеспечить отличный отдых. Мы попросили кровать для ребенка, было указано, что это бесплатная услуга. По приезду кровать уже была в номере, заправленная и без доплат. Это было очень приятно. Также отличный завтрак в формате шведского стола.

Cons:

Все было замечательно. Выбрали этот отель на 2 ночи до круиза и после круиза снова вернулись в него, потому что очень понравился. В следующий приезд в Копенгаген обязательно остановимся здесь.

2026-09-09 • via Nuitee
Y
Yifan • extended_group • cn
9
2026-09-08 • via Nuitee
M
Megan • solo_traveller • ie
8
Pros:

Breakfast

2026-09-08 • via Nuitee
C
Camille • family_with_children • fr
10
2026-09-08 • via Nuitee
L
luigi • solo_traveller • it
8
Pros:

Fantastic hotel

Cons:

They charged me 35 euros more than what was stated on the invoice

2026-09-07 • via Nuitee
M
María • couple • es
8
2026-09-07 • via Nuitee
S
Simun • solo_traveller • fo
7
2026-09-07 • via Nuitee
O
Onur • family_with_children • tr
10
2026-09-07 • via Nuitee
K
Kerstin • solo_traveller • de
9
2026-09-07 • via Nuitee
S
Sergej • family_with_children • de
8
Im Großen und Ganzen war ich zufrieden
Pros:

Personal Freundlich, sehr gutes Frühstück. Die Lage ist für mich sehr gut gewesen

Cons:

Im Bad waren die Fugen etwas verschimmelt, Duschvorhang war nicht ausreichend um das Wasser abzuschirmen. Unterm Zustellbett lagen dubiose zerknitterte Papiertücher. Leider haben die Angestellten nicht gewusst, wo ich problemlos mein Auto, mit einer Dachbox drauf, parken kann. Das habe ich dann am späten Abend selbst herausfinden müssen. Wäre nicht schlecht als Service, besonders, wenn davor diesbezüglich eine Anfrage gestellt wurde.

2026-09-07 • via Nuitee
A
Adriano Di Meo • solo_traveller • it
9
Hotel!
Pros:

Albergo moderno con possibilità di prendere mezzi pubblici a pochi passi.

Cons:

Nulla in particolare. Abbiamo ritrovato il caricatore del cellulare rotto dopo le pulizie (può capitare).

2026-09-07 • via Nuitee