Crowne Plaza Copenhagen Towers by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.6 (4705 reviews)
Ørestads Boulevard 114-118 , Copenhagen , dk

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good food options
Cons:
Cleanliness issues
Room size for families
Room service difficulties

Categories

Cleanliness
7.79
There were mentions of cleanliness issues, including beer cans found under the bed and bathroom mold.
Service
9.26
Staff were generally described as very helpful and kind, with specific praise for Mariano.
Location
9.3
The hotel is well-located near transport options and attractions.
Room Quality
8.25
Rooms were generally comfortable but one review highlighted that they were small for families.
Amenities
8.28
Good amenities noted, though some reviews indicated room service issues.
Value for Money
8.74
Good value mentioned for the comfortable stay and amenities nearby.
Food and Beverage
8.29
Breakfast received positive comments, with a variety of options noted.
Overall Experience
8.86
Guests had a pleasant overall experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:33

Property Description

Designer Rooms and Sustainable Features
Experience luxury and sustainability combined in our designer rooms furnished with Danish design furniture by Paustian. Enjoy modern bathrooms, tea/coffee facilities, and flat-screen TVs in every room, along with eco-friendly air cooling systems.

Fitness and Dining Options
Stay active at our free 24-hour gym equipped with state-of-the-art exercise machines and built-in TV screens. Indulge in delicious burgers and grilled dishes at our on-site restaurant, Bark, and unwind with cocktails and house beers at the bar.

Convenient Location and Transportation
Located just 7 minutes by train from Copenhagen city and Tivoli Gardens, our hotel offers easy access to the city center, Copenhagen Airport, and Malmö, Sweden from Ørestad Station only 150 meters away. Plus, Field’s Shopping Centre is a mere 3-minute walk. Book now for a perfect blend of luxury, sustainability, and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs DKK 150 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for DKK 0 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4705 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
M
Michael Bjerre • couple • dk
9
Skuffet og skuffet
Pros:

Beliggenhed og jeres skønne tjener Alan der igen fik vores humør i vejret. Trods vores dårlige værelses oplevelse

Cons:

Var mega skuffet over opholdet denne gang. Vores værelse havde en seng der var i stykker havde mega ondt i ryggen dagen efter. Vi klager til reception og fik et andet værelse. Det viste sig så det var mindre og der var ikke skabsplads som i den første vi havde og skyl på toilettet virkede ikke vi nævnte igen nede ved receptionen at toilettet var i stykker og at værelset var under den standard vi havde bestilt. Receptionisten var nærmest ligeglad og sagde vi havde jo fået et andet værelse vi har givet mange penge for opholdet og plejer at være super tilfredse men vi over vejer godt at finde et andet hotel som lever op til deres standard Vi føler vi har betalt for noget som vi ikke fik. Og er derfor mega skuffet 😞

2026-03-07 • via Nuitee
J
johan • solo_traveller • gl
10
Virkelig lækker oplevelse, jeg har været der et par gange og det fejler ingen steder, kun ros herfra💪
Pros:

Hele atmosfæren på hotellet, der mærker man virkelig ro, god service og mad, inden man skal videre til en hektisk arbejdsdag, helt perfekt kommer igen

Cons:

❤️❤️❤️

2026-03-07 • via Nuitee
K
klaus • solo_traveller • de
8
2026-03-07 • via Nuitee
R
Remigiusz • couple • se
7
Pros:

Bra läge, nära Royal Arena. Bra frukost. Bekväma sängar. Bra parkeringen under hotellet till en bra pris.

Cons:

Det kunde har varit mer trevlig personel i receptionen som verkar bry sig inte om sina gäster.
Lobby på kvällen serverar drinkar, öl i "plastmuggar" , det var verkligen chockerande...

2026-03-07 • via Nuitee
A
Arne • couple • dk
9
Vi var til koncert i Royal Arena og hotellets placering er jo ideel. Gode parkeringsmuligheder. Fint
Pros:

Vi boede på 22 etage med en fremragende udsigt. Der var også en meget flot morgenmads buffet og god kaffe.

Cons:

?

2026-03-06 • via Nuitee
C
Christian • couple • dk
10
Høj kvalitet for rimelig pris
Pros:

Meget professionelt og venligt personale, morgenmad ubetinget i den højeste kvalitet

Cons:

Intet

2026-03-06 • via Nuitee
M
Michael • extended_group • dk
8
2026-03-06 • via Nuitee
K
Kim • couple • dk
9
En rigtig fin behandling i bar, receptionen
Pros:

Centralt i forhold til Royal Arena

Cons:

Hovedpuderne var for hårde

2026-03-06 • via Nuitee
R
Rodolphe • family_with_children • fr
10
Pros:

Tout !
Lits ultra confortable.
Personnel au petit soin.

Cons:

Rien.

2026-03-06 • via Nuitee
U
Uffe • couple • dk
9
Pros:

Det var som vi forventede, dog så flink persdonale

Cons:

Ingenting, det virker bare

2026-03-06 • via Nuitee
T
Thomas • solo_traveller • dk
8
Pros:

Værelset og sengen.
Morgenmaden
Baren.

Cons:

Badekar med bruser. Fungerede ikke så godt, og svært at undgå, at gulvet blev vådt.

2026-03-05 • via Nuitee
A
alessia • couple • it
1
Soggiorno copenaghen
Pros:

Posizione e organizzazione, ottima colazione

Cons:

ALLA PRENOTAZIONE HO SPECIFICATO ORARIO DI ARRIVO NOTTURNO, PORTA PRINCIPALE CHIUSA C'ERA UN TASTIERINO E UN CAMPANELLO MA NON MI HANNO RISPOSTO NE MI è STATO INVIATO UN CODICE PER APERTURA, HO TELELFONATO 5 VOLTE E NESSUNO HA RISPOSTO, PORTA DI INGRESSO DISTANTE DALLA PRIMA E MAL SEGNALATA. HO PAGATO PER DUE NOTTI MA NE HO POTUTO UTILIZZARE SOLO UNA. LO STAFF MI GARANTISCE IL RIMBORSO CHE POI NON VIENE ELARGITO SI DICONO MOLTO DISPIACIUTI MA SI SONO TENUTI I SOLDI DI DUE NOTTI LASCIANDOMI AL GELO DALLE 2 ALLE 6 DI MATTINO, IN AEREOPORTO E SENZA DORMIRE PER 24 ORE DIRE PESSIMI è DIRE POCO!FATEVI METTERE PER SCRITTO QUALORA VI PROMETTONO RISARCIMENTI O INVIO A MAIL A BOOKING PER EFFETTUARE RIMBORSI, POCO CORRETTI!

2026-03-05 • via Nuitee
Ólavur Dag • solo_traveller • fo
1
Cons:

At man ikke kan få noget av betalingen tilbage når man avlyserrum i god tid.

2026-03-05 • via Nuitee
M
Mirko • family_with_children • de
8
2026-03-05 • via Nuitee
P
Peter Vinge • extended_group • dk
10
Pros:

Lækkert

Cons:

Ingenting

2026-03-05 • via Nuitee
J
johan • extended_group • gl
9
2026-03-04 • via Nuitee
R
Regina • couple • dk
7
Opholdet var fint men der skulle have været fri parkering og dansktalende personale ved receptionen.
Pros:

Beliggenheden

Cons:

At det ikke var fri parkering for os og alle andre der boede på hotellet. Der burde være fri parkering.

2026-03-02 • via Nuitee
C
Chris • couple • dk
9
Very comfortable and quiet even though it is near by the inner center
Pros:

The place is tidy and so clean with beautiful view from the room. Beautiful garden in the grand floor and very friendly workers

Cons:

The atmosphere and comfort

2026-03-02 • via Nuitee
B
Benn • couple • dk
9
2026-03-02 • via Nuitee
B
Beat • couple • ch
9
2026-03-02 • via Nuitee