Crowne Plaza Copenhagen Towers by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.6 (4954 reviews)
Ørestads Boulevard 114-118 , Copenhagen , dk

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good food options
Cons:
Cleanliness issues
Room size for families
Room service difficulties

Categories

Cleanliness
7.79
There were mentions of cleanliness issues, including beer cans found under the bed and bathroom mold.
Service
9.26
Staff were generally described as very helpful and kind, with specific praise for Mariano.
Location
9.3
The hotel is well-located near transport options and attractions.
Room Quality
8.25
Rooms were generally comfortable but one review highlighted that they were small for families.
Amenities
8.28
Good amenities noted, though some reviews indicated room service issues.
Value for Money
8.74
Good value mentioned for the comfortable stay and amenities nearby.
Food and Beverage
8.29
Breakfast received positive comments, with a variety of options noted.
Overall Experience
8.86
Guests had a pleasant overall experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:33

Property Description

Designer Rooms and Sustainable Features
Experience luxury and sustainability combined in our designer rooms furnished with Danish design furniture by Paustian. Enjoy modern bathrooms, tea/coffee facilities, and flat-screen TVs in every room, along with eco-friendly air cooling systems.

Fitness and Dining Options
Stay active at our free 24-hour gym equipped with state-of-the-art exercise machines and built-in TV screens. Indulge in delicious burgers and grilled dishes at our on-site restaurant, Bark, and unwind with cocktails and house beers at the bar.

Convenient Location and Transportation
Located just 7 minutes by train from Copenhagen city and Tivoli Gardens, our hotel offers easy access to the city center, Copenhagen Airport, and Malmö, Sweden from Ørestad Station only 150 meters away. Plus, Field’s Shopping Centre is a mere 3-minute walk. Book now for a perfect blend of luxury, sustainability, and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs DKK 150 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for DKK 0 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4954 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
family_with_children dk
8
2026-04-11 via Nuitee
M
Manuela family_with_children de
10
Ein perfekter Aufenthalt, wir kommen auf jeden Fall wieder!
Pros:

Uns hat der Aufenthalt von Anfang bis Ende sehr gut gefallen!
Es gab nichts auszusetzen.

Cons:

Eine kleine Sache nur…
In unserem Zimmer hat man die Aufzüge gehört.

2026-04-11 via Nuitee
N
NIMRODI solo_traveller il
9
2026-04-11 via Nuitee
G
Grith solo_traveller dk
8
2026-04-11 via Nuitee
K
Karin solo_traveller dk
9
Enkelt nat for 3
Pros:

Virkelig søde og hjælpsomme personaler.
Det lå fantastisk tæt på arenaen.
Vi havde et værelse med en ekstra opredning og det var ikke bare en dårlig feltseng men en god ekstra seng der også passede til sønnen på 195 cm.

Cons:

At vi ikke kunne åbne et vindue på klem.

2026-04-11 via Nuitee
M
Minna family_with_children dk
8
2026-04-11 via Nuitee
I
Iqbal solo_traveller pk
8
2026-04-11 via Nuitee
T
Tommy couple dk
10
Fantastisk hotel.
Pros:

Fantastisk dejligt hotel.

Cons:

Der var ikke noget vi ikke kunne lide. Alt var perfekt.

2026-04-11 via Nuitee
E
Eleanor solo_traveller gb
10
2026-04-11 via Nuitee
S
Sissel couple dk
8
Pros:

Tæt på Royal Arena

Cons:

Dårlige morgenmads-faciliteter

2026-04-11 via Nuitee
T
Tina Slothuus couple dk
9
Pros:

Stort værelse. Gode håndklæder og fine faciliteter til det korte ophold vi havde. Venlig og hjælpsom personale alle steder.

2026-04-10 via Nuitee
S
Susanne couple de
9
Pros:

Mr. Marinello, the receptionist, was very kind and gave us a quiet room. Thank you! Beds were great! Very clean. Breakfast was very good.

2026-04-10 via Nuitee
P
Pasi family_with_children fi
8
2026-04-10 via Nuitee
M
Maria solo_traveller dk
8
2026-04-10 via Nuitee
A
Anna family_with_children lv
9
Pros:

Great location - quiet area, but public transport is just few meters from the hotel, trip to city center about 15 min. Big shopping mall just around the corner. A lot of places to run, walk, bike. Close to Royal Arena if you attend event. Great breakfast. We have been during Easter time - additional activities for the kids were provided.

Cons:

Bear in mind that Royal Arena is like 300 m to the hotel and when concert is going on it might be quite noisy.

2026-04-09 via Nuitee
C
Casper solo_traveller dk
7
2026-04-09 via Nuitee
S
Sangram family_with_children no
10
Pros:

all good

Cons:

none

2026-04-09 via Nuitee
A
Ana family_with_children pt
9
2026-04-09 via Nuitee
family_with_children gl
10
2026-04-09 via Nuitee
P
Peter couple gl
8
Ellers er personalet smilende og venlig
Pros:

Ligger på den rigtige plads

Cons:

Rengøring. Under sengelinned var der gamle lange flere hår og flere steder i underlaget var der flere sorte pletter nogle store.
Manglende rengøring under sengelinned

2026-04-08 via Nuitee