Hotell Dialog

Hotels
5.9 (4328 reviews)
Dialoggatan 1 , Stockholm , SE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Low price / good value for short stays
Free/ample parking
Friendly and helpful staff
Breakfast buffet with variety
Location near shops / Heron City and bus connections
Family rooms / space for groups
Cons:
Very poor cleanliness (stains, smells, silverfish)
Worn / poorly maintained rooms and furniture
Old or damaged mattresses
Unpleasant odors in corridors and toilets
Dry or low-quality breakfast items (bread)
Towel and linen quality issues
Some noise and perceived unsafe area
Misleading photos / expectations vs reality

Categories

Cleanliness
2.5
Consistent complaints about dirty rooms: stained bedding, urine-like stains on floors, silverfish, foul smells in corridors and toilets — clear hygiene issues.
Service
7.5
Multiple mentions that staff are friendly and accommodating; positive interactions reported despite other hotel problems.
Location
6.5
Convenient for parking, near shops/Heron City and has good bus connections, but a few guests found the area feeling unsafe or noisy at night.
Room Quality
4.5
Rooms often described as old and worn: broken lamps, delaminating floors, poor/older mattresses and insufficient furnishings in some family rooms.
Amenities
6
Free parking and a breakfast buffet are positives; issues reported with towel quality, missing hand towels and limited beverage machine options.
Value for Money
7
Several guests call the hotel 'prisvärt' / good for the price — acceptable for short overnight stays despite maintenance shortcomings.
Food and Beverage
6
Breakfast generally described as having choices and being inexpensive, though complaints include very dry bread and limited juice options.
Overall Experience
7.2
Mixed overall: many hygiene and maintenance complaints but recurring praise for price, parking and friendly staff — acceptable for brief stays for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:57

Property Description

Hotel Dialog offers convenient accommodation near Stockholm's major attractions. Comfortable Rooms with Essential Amenities like free Wi-Fi and private parking make it a practical choice. Buffet Breakfast and Lobby Kiosk ensure a fulfilling dining experience. Great Location for Shopping and Entertainment, with the IKEA store and Heron City mall in close proximity. Book now for a pleasant stay at Hotel Dialog.

Important information:

Hotell Dialogue requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking.

If you expect to arrive after 22:00, please inform Hotell Dialogue in advance.

When booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ARN

Location

Guest Reviews

5.9
Based on 4328 reviews
Cleanliness: 2.5
Service: 7.5
Location: 6.5
Room Quality: 4.5
Amenities: 6
Value for Money: 7
Food and Beverage: 6
Overall Experience: 7.2
E
Elias • family_with_children • se
2
2026-11-07 • via Nuitee
C
Candy • solo_traveller • se
6
2026-11-07 • via Nuitee
I
Igor • couple • dk
10
2026-11-07 • via Nuitee
A
Arthur • couple • se
6
En natt helt ok.
Pros:

För oss perfekt med frukost och att rummet var på första våningen.

Cons:

Att det inte finns handdukar.

2026-11-07 • via Nuitee
M
Marie • solo_traveller • se
10
Pros:

Läget och service

2026-11-06 • via Nuitee
F
Farshaxan • couple • se
5
2026-11-06 • via Nuitee
M
Marie • solo_traveller • se
10
Pros:

Personalen, renlighet och läget

2026-11-06 • via Nuitee
M
Marie • couple • se
10
Pros:

Personalen är alltid hjälpsamma och trevliga. Läget. Dygnet runt bemanning

2026-11-06 • via Nuitee
A
Amelia • solo_traveller • se
5
2026-11-05 • via Nuitee
A
A • family_with_children • cz
6
2026-11-05 • via Nuitee
M
Mihira • family_with_children • se
10
2026-11-04 • via Nuitee
I
Inês • couple • se
9
Perfeito para qualquer viajante que queira um local acessível, amigável e com uma boa localização
Pros:

A relação preço-qualidade, os funcionários e a localização.

2026-11-04 • via Nuitee
M
Magnus • solo_traveller • se
8
2026-11-03 • via Nuitee
T
Toluwalase • couple • se
8
Pretty good stay
Pros:

Nice breakfast but similar options. But it’s not a lot of money so it’s still great value for money.

Cons:

Lack of soundproof, I could hear people sound when passing the aisle and kids running on upper floor.

2026-11-02 • via Nuitee
V
Varvara • couple • pl
9
Overall, everything was good. The room was nice, and it was great that breakfast was included in the price. The location
Pros:

The bus stop is very close, and there is a large shopping mall nearby. It was nice that breakfast was included in the price. The staff were friendly and spoke English very well. The Wi-Fi was also excellent

Cons:

There is a damp smell coming from the bathroom, and some basic toiletries are missing

2026-11-02 • via Nuitee
L
Leif • family_with_children • se
3
Priset ok, men hade förväntat mig lite mer. Alldeles för kallt och kändes ostädat.
Pros:

Frukosten var bra och läget var bra.

Cons:

Det var kallt i rummet, inget element och sommartäcke. Det kändes smutsigt, för det var kladdiga gardiner samt att det luktade illa.

2026-11-02 • via Nuitee
T
Tanja • family_with_children • fi
3
Cons:

Kallis nähden viihtyvyyteen. Repaleiset verhot ikkunassa ja pyyhkeet puuttui kokonaan... Oli epämukavaa käydä suihkussa. Hiukan homettakin näytti kylppärissä olevan. Suppea aamupala.

2026-11-02 • via Nuitee
L
Lisa • extended_group • se
2
2026-11-02 • via Nuitee
A
Ande • family_with_children • se
10
Pros:

Jag tycker om mycket bra
Väldight digtiga personal

Cons:

Det lukta lite dågligt toleten

2026-11-02 • via Nuitee
M
Martin • solo_traveller • se
10
2026-11-02 • via Nuitee