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Facilities
Property facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Allergy-free room
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Water slide
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Sun loungers or beach chairs
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
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Property Description
Indulge in Modern Comforts
Luxurious Amenities Await
Convenient Location for Exploring
This Edmonton hotel offers a perfect blend of comfort and convenience. Enjoy the indoor saltwater pool with a water slide and hot tub, ideal for relaxation. The well-equipped business centre and state-of-the-art fitness facility cater to all your needs. The modern guest rooms feature 32-inch flat-screen TVs, free Wi-Fi, iPod docking stations, and more. Located just 3 km from South Edmonton Common Shopping Centre, with attractions like Valley Zoo and Royal Alberta Museum nearby, this hotel is the ideal choice for your stay. Book now to experience a luxurious stay at Best Western Plus South Edmonton Inn and Suites.
Guests are required to show at the check-in the same credit card used on the reservation. The name of the credit card holder has to be the same than on the booking, if not guests are required to show the credit card and the Identity card with the same name.
Please note: Beginning May 1st to better enhance our Guest experience, we will be renovating our guest suites and Hallways During business Hours from 8am to 6pm Monday to SaturdayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Friendly staff. Beautiful facilities. Adult swimming hour. Great idea.
Nothing.
Bed was absolutely terrible, beyond acceptable of uncomfortable.
The hotel was clean and the staff was very friendly. The beds were comfortable and I liked the choice of pillows. The complimentary breakfast was excellent and because I'm gluten free the help from staff was very valuable.
Our room temperature was very warm and we were unable to cool it down even after we tried to adjust the thermostat and heating unit. We did not contact the front desk because by the time we were ready to retire it was too late so maybe the problem could have been remedied.
I stayed at this Best Western Plus on October 4 for a short overnight stay, and unfortunately had a very troubling experience afterward. Several days after checkout, the hotel charged me $550 for alleged wall damage that was never mentioned at checkout and was not supported by proper documentation. They also initially withheld my $100 deposit and only reversed it after I challenged the charge.
The hotel did not provide any photos showing the condition of the room before my stay or immediately after my checkout. They admitted that cleaning attempts were made before documenting the alleged damage, which means the condition of the wall was altered before any evidence was recorded. Their own housekeeping log showed no damage prior to my stay.
After receiving their response, I looked through recent Google reviews and discovered multiple guests reporting nearly identical situations—post-checkout damage charges issued without timely notification or clear evidence. I found more than five such reviews in the recent past. This appears to be a recurring pattern at this property, not an isolated incident.
I have escalated the matter to Best Western Corporate Guest Relations and filed a dispute with my credit card provider. I strongly recommend that future guests document their room thoroughly at check-in and checkout, and be aware of this pattern of post-checkout surprise damage charges
Friendly staff and very comfortable bed.
Very clean and spacious room for a family and of 6 and the complementary breakfast was decent and convenient.
The lobby coffee machine was amazing my husband love it.
They did not have bacon 🥲
Hotel was good and front desk had a wide range of anything
The pool stairs had large cracks and felt unsafe while walking up
Manager is very rude and stupid person he doesn't know how he can handle the bad situation he doesn't want to listen, his personality like as he is right rest of all wrong.
1of their Indian staff she worked in breakfast area, her behavior is very extremely bad with kids and teenagers.
When we complained her to manager even he solve this matter he is more rude and unprofessional attitude and behavior because he doesn't want to listen us, he just believes own staff
Room smelled like smoke and bed was bumpy asleep. Also mould in the shower.
great breakfast, clean areas, room was very good
The complimentary dryer and washer were a nice touch but the dryer wasn't working. Getting a new Smart TV to replace the current ones would be a fantastic addition as the cable TV was not satisfactory.
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