The Royal Sonesta Chicago River North

Hotels
•
Sonesta Hotels
9.4 (2089 reviews)
505 North State Street , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Clean facilities
Cons:
Issues with cleanliness
Parking problems
Occasional noise issues

Categories

Cleanliness
8.49
Several reviews noted issues with cleanliness, such as hair in the bathroom and a dirty tub.
Service
9.96
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
10
Numerous mentions of excellent location within walking distance to major attractions.
Room Quality
9.45
Guests appreciated the comfort of the rooms and the good shower pressure.
Amenities
8.98
Decent amenities provided, but some improvements suggested like better access to teapots.
Value for Money
8.94
Overall value perceived positively but some concerns about parking fees.
Food and Beverage
9.49
Guests enjoyed the food and drinks at the hotel restaurant.
Overall Experience
9.87
Most reviews reflect a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:42

Property Description

Chicago's Finest Boutique Hotel in River North

Historical Inspiration: Immerse yourself in the elegance of the Chicago World’s Fair with our intricately designed rooms and chic décor. Enjoy entertainment on the 37-inch flat-screen TV or pamper yourself in the large designer bathrooms with plush bathrobes.

Wellness and Dining: Take a dip in the indoor pool, soak up the sun on the sundeck, or stay active in the 24-hour fitness center. Indulge in complimentary morning coffee and tea before savoring regional cuisine at CBR. Don't miss the delectable brunch menu on weekends.

Prime Location: Just steps from the CTA Red Line, our eco-friendly hotel is a stone's throw away from Navy Pier and Millennium Park. With both airports within easy reach, your journey to luxury begins as soon as you land.

Book now to experience the epitome of Chicago luxury at The Royal Sonesta Chicago River North.

Important information:

Please note: The property's cancelation policy includes any applicable taxes.

The hotel considers 10 or more rooms a group. The hotel reserves the right to cancel 10 or more rooms booked online. Please contact the hotel directly if you are booking 10 or more rooms.


A $32 Tax-Inclusive Resort Fee Includes:
- Coffee and tea in the lobby each morning.
- WiFi
- Two bottles of water.
- Access to the fitness center including a Peloton bike.
- Access to the Fresco Terrace (seasonal).
- Use of our indoor pool.
- Use of our bicycles to explore the city (seasonal).
- Seasonal water refresh station in the lobby
- $10 credit for use towards the on-site restaurant CBR.


The Pet Fee is a Non-Refundable $75 per stay fee. A maximum of two dogs per room are permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 75 per day.

Location

Guest Reviews

9.4
Based on 2089 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 9.87
S
Stephen • couple • us
7
2026-02-08 • via Nuitee
C
Chris • couple • us
10
2026-01-31 • via Nuitee
A
Andreia • solo_traveller • ro
8
A nice place to stay in Chicago
Pros:

Bed was very confortable, location was close to Michigan Ave, view was nice

2026-01-30 • via Nuitee
A
Abigail • couple • us
10
Great experience and great location!
Pros:

Very kind staff and clean room. The location is great!

Cons:

They were out of some food in the restaurant but accommodate accordingly. No complaints.

2026-01-29 • via Nuitee
M
Matthew • couple • us
8
2026-01-28 • via Nuitee
K
Kendace • couple • us
10
2026-01-28 • via Nuitee
L
Laura • family_with_children • br
10
Pros:

Quarto piscina localização

2026-01-27 • via Nuitee
K
Korrina • solo_traveller • be
5
2026-01-26 • via Nuitee
S
Serap • family_with_children • tr
9
2026-01-26 • via Nuitee
F
fernando • family_with_children • ar
3
Pros:

lo único rescatable fue el Gimnasio, sin dudas no volvere al hotel.

Cons:

Estuve 4 dias , no puede tomar un desayuno ni una cena, no se que pasaba con el bar, pero en una Ciudad en donde el clima esta -15 c no tener ese servicio hizo de la estadía una pesadilla.
Por otro lado, cobraron 78 uss el valet diario, pero en varias ocasiones no había personal para acercarte le coche.
Las única zona común para estar en pequeña y llena de gente la mayor parte del dia .

2026-01-25 • via Nuitee
A
Alejandro • couple • mx
10
Very cozy and a great experience. We’ll definitely stay again in the hotel
Pros:

The room, the restaurant, but mostly the location!

Cons:

Some staff was bad tempered, but the rest was very nice, polite and with an awesome attitude.

2026-01-24 • via Nuitee
K
Kim R • family_with_children • us
10
Pros:

Luxury Spa Suite excellent.

Cons:

Could not stream movies from phone. No microwave.

2026-01-23 • via Nuitee
L
Leah • solo_traveller • us
10
2026-01-23 • via Nuitee
J
Judith • solo_traveller • us
10
Perfect
Pros:

Pool and location of pool and the view

Cons:

I loved everything

2026-01-21 • via Nuitee
D
Dillon Scott • family_with_children • us
7
It needs to be more clean
Pros:

The location of the hotel was great, walking distance to anything you would need.

Cons:

The bed linens did not seem very clean and fresh. They smelled as if they were never changed, even caused rashes on my wife and I. Not sure if there were BED BUGS or if we are allergic to the fabric or not. Had to request service to our room to get our trash emptied and towels. It did not live up to the reviews at all. Will not be back ever again.

2026-01-21 • via Nuitee
J
Judith • solo_traveller • us
10
Loved it
Pros:

Pool and view

Cons:

It was perfect

2026-01-21 • via Nuitee
O
Onugha • couple • us
10
2026-01-21 • via Nuitee
D
D5801JJsarab • Family
8
Spiro our Hero!
Pros:

Our stay at the Royal Sonesta Chicago River North was good. We were there for a family wedding. The hotel was clean, quiet and the rooms were comfortable. In one of our rooms, the heater broke and needed to be replaced. This meant my elderly parents needed to move rooms around midnight. This could not have been foreseen by the hotel--machines break. Everyone was very professional and helpful, however, one person in particular gets our highest compliments--Spiro! He moved all my parents' belongings and got them settled in the middle of the night to a new room. However, the new room did not have a roll-in shower, so the next day, after the heater had been replaced, he moved all their things back to the appropriate room! He had our backs for our whole stay, making sure we had what we needed, and loading our car in the freezing cold when we left. We had such confidence in him and appreciate his efforts on our behalf. Thank you, Spiro!! You were our hero!

2026-01-20 • via Tripadvisor
C
Cecilia • couple • us
10
2026-01-20 • via Nuitee
M
Margaret • family_with_children • us
9
Pros:

The service was amazing the front desk people were super friendly!!

Cons:

Gym was a bit outdated and the phone didn’t work

2026-01-20 • via Nuitee