Smy Pisa Plaza

Hotels
Smy Hotels
7.2 (4716 reviews)
Via Caduti Del Lavoro 46 , Pisa , it

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Poor cleanliness
Inconsistent food quality

Categories

Cleanliness
5.3
Numerous mentions of poor cleanliness standards, especially in rooms and common areas.
Service
8.8
Staff is generally friendly and attentive, with some positive service experiences noted.
Location
8.8
Convenient location close to historical center, positively highlighted in multiple reviews.
Room Quality
6.8
Rooms are spacious but have issues such as door and balcony problems, requiring attention.
Amenities
6.8
Amenities like breakfast have mixed reviews; some items not as expected.
Value for Money
7.3
Several reviews indicated dissatisfaction with the perceived value relative to price.
Food and Beverage
6.3
Food options criticized for lack of variety and quality, particularly during busy times.
Overall Experience
7.5
Mixed feelings overall; positives in location and service, but serious drawbacks in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:31

Property Description

Stunning Views of the Leaning Tower

Located just a short walk from Piazza dei Miracoli, the Pisa Tower Plaza offers breathtaking views of the iconic Leaning Tower. Most rooms provide a picturesque overlook of this architectural marvel, creating a truly unforgettable experience for guests.

Luxurious Amenities and Dining

Indulge in the comfort of air-conditioned rooms adorned with modern decor and enjoy the convenience of free WiFi. Relax by the pool with hydromassage jets or savor Tuscan delicacies at the hotel's restaurant. The extensive wine selection complements the exquisite culinary offerings.

Convenient Location and Additional Features

With a garden, meeting rooms, and proximity to the San Rossore Nature Reserve, the hotel caters to both leisure and business travelers. The Pisa Galileo Airport is just a short drive away, ensuring a seamless travel experience.

Experience luxury and convenience at Pisa Tower Plaza - book your stay now for an unforgettable Italian getaway.

Important information:

Please note the swimming pool is open from 16 June until 15 September. When traveling with pets, please note that an extra charge of Euro 35 per pet, per night applies. Maximum weight per pet allowed 10 KGPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, May 28, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Location

Guest Reviews

7.2
Based on 4716 reviews
Cleanliness: 5.3
Service: 8.8
Location: 8.8
Room Quality: 6.8
Amenities: 6.8
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.5
L
Luigi family_with_children ch
10
Mehr als ein Hotel ❤️ herzliche Gastgeber, tolles Essen und unvergessliche Erinnerungen 🇮🇹
Pros:

Perfekter Stopp unserer 50-Jahre-Tour 🇮🇹❤️ Grazie BLOOM

Wir haben das BLOOM Tropea ganz bewusst für einen besonderen Abschnitt unserer gemeinsamen 50-Jahre-Tour mit besten Freunden gewählt 🇮🇹🥳

Vom ersten Moment an haben wir uns nicht einfach wie Hotelgäste, sondern fast wie bei Freunden gefühlt ❤️

Pietro, Inhaber und Chefkoch, hat uns mit seiner hervorragenden Küche verwöhnt 🍽️🍷
Lidia, die gute Seele des Hauses, war gefühlt für einfach alles da und hat sich mit unglaublich viel Herzlichkeit um uns gekümmert ❤️
Pawel überzeugte mit seinem aufmerksamen und sympathischen Service und Antonio, der Jungstar der Truppe, brachte mit seiner jungen positiven Energie zusätzlich gute Stimmung ins Team 😄

Das gesamte Team ist herzlich, unkompliziert und authentisch und genau diese persönliche Atmosphäre macht das BLOOM für uns zu etwas Besonderem

Grazie di cuore a tutti 🇨🇭❤️🇮🇹
Wir haben wunderschöne Erinnerungen mitgenommen und kommen sehr gerne wieder

Cons:

Eigentlich nur eines
Dass wir nach zwei Nächten schon wieder abreisen mussten 😂

2026-08-29 via Nuitee
A
Abdul Aziz family_with_children om
10
Pros:

Perfect location, good value for money but exceptionally friendly staff

2026-08-26 via Nuitee
T
Tuba couple nl
9
2026-08-25 via Nuitee
F
F2vsedan family_with_children fr
1
Pros:

Rien n’a été appréciable dans cette hôtel

Cons:

J’ai pris deux chambres dans cet hôtel une des chambres la porte ne fermait pas ou sinon on restait bloqué à l’intérieur
C’est un hôtel fantôme il n’y a personne aucun client
La piscine n’est pas entretenu et de plus les douches pour la piscine ne fonctionne pas
Dans notre chambre rien n’a été nettoyé, ils nous ont proposé une chambre que le lendemain que j’ai refusé car il fallait rechanger tous les vêtements
Et de plus je demande une facture cela fait trois fois que je la demande et il me demande pourquoi, je veux une facture
Je déconseille fortement cet hôtel pour quiconque, je ne mettrai même pas mon chien dedans

2026-08-24 via Nuitee
Z
zada couple gb
10
2026-08-23 via Nuitee
R
Robert couple gb
8
2026-08-22 via Nuitee
A
ANDREA family_with_children it
10
da ripetere
Pros:

Posizione, spazi ampi, parcheggio, piscina e ristorante

2026-08-21 via Nuitee
A
Anamaria couple it
10
2026-08-21 via Nuitee
A
Adrian couple ie
9
Relaxing stay while Pisa
Pros:

New enough property,
Had been taken over recently,
Some cosmetic work being done

Cons:

Wasn’t busy, very quite

2026-08-21 via Nuitee
V
Véronique couple fr
9
Parfait
Pros:

Oui super 👍 merci

Cons:

Rien

2026-08-20 via Nuitee
M
Małgorzata solo_traveller pl
7
ok
Pros:

Bardzo miła obsługa.

Cons:

Podczas kąpieli w basenie przyszła jedna osoba dorosła i dwoje dzieci prawdopodobnie z Chin i weszły do wody w ubraniu, tą sytuację widział kelner i wyraził na to zgodę . Mało higieniczne i nieprofesjonalne jak na hotel *****

2026-08-20 via Nuitee
Åsa family_with_children se
10
2026-08-17 via Nuitee
L
Lotta couple fi
7
It really wasn’t the five star hotel experience that we wished for…
Pros:

They had a big pool and lots of sunbeds. Also quiet rooms and good parking! The woman in the reception!

Cons:

Well, it tooked us 5mins to even get to the room and 15min to get OUT of the room everytime (our lock was also broken). The AC was working but even tho we turned it off it kept going on/off for the whole night. The sofa was quite dirty (suede material) and the bathroom was very very small. The breakfast was very limited and everything was cold. We went there at 9.50 and the breakfast ended at 10.30. So yeah probably like an 3 star hotel rather than 5.

2026-08-15 via Nuitee
R
Rosa couple it
9
Pros:

Struttura ottima con posizione strategica

Cons:

Tutto meraviglioso

2026-08-14 via Nuitee
D
DM solo_traveller it
9
Pros:

La camera è molto confortevole e ha tutto ciò che serve. L'unica cosa che manca alla camera è una sedia.

2026-08-13 via Nuitee
A
Anna solo_traveller de
10
Pros:

Super schöner Poolbereich und geniale Lage. Mam sieht den schiefen Turm bereits vom Hotel aus.

2026-08-13 via Nuitee
A
Antoinet solo_traveller nl
8
Pros:

Locatie perfect, erg ruim en schoon

Cons:

Onze kamer op begane grond, geen uitzicht op toren

2026-08-13 via Nuitee
D
Dorota couple pl
10
Extra😍
2026-08-12 via Nuitee
A
Alessandro couple it
4
2026-08-12 via Nuitee
M
Manisha family_with_children au
9
Pros:

Owner was helpful. Owner organised taxi for us when we were leaving. Thank you!

2026-08-11 via Nuitee