Hotel San Pedro de Majagua

Check in was a nightmare. Room wasn't ready until 3:30 pm. Staff was overall not very friendly.

I went to take a break from work and it was an amazing experience, the food, the staff and the vendors. Somo local dogs hanged arroun and are very friendly. Love the fact that is very quiet at night.

Fantastic experience. I stayed in the Macabi suite for 2 nights and it was perfect. The front desk man (didn’t get his name) was very helpful and Ever in the restaurant was so personable and kind. All of the staff were attentive and kind. The food is delicious as well. I will definitely be back

Majagua is a beautiful spot, hotel management needs to upkeep the cleanliness of surrounding areas.

The staff couldn’t have been friendlier - most speak English too. This was the most relaxing place I’ve been in my life!

I absolutely love it here!! I will always continue to come back here! The resort is gorgeous, that staff are very helpful and friendly and the locals are very friendly and safe!

It was nice once all the day visitors left. Other than that it’s pretty chaotic during the day and you can’t really leave the resort. It was also impossible to get any outside food and the staff seemed overworked and were sometimes rude.

This hotel was absolutely fantastic! I highly recommend it for its tranquil atmosphere and convenient access to the beach. While it may not offer the glitz of a casino or vibrant nightlife, it’s the perfect getaway for anyone seeking relaxation. If you’re looking for a peaceful retreat, this is the place for you. You’re sure to love it!

Beautiful place to relax and the staff was great!

The hotel and island were beautiful. Very quiet. The staff were super friendly and helpful. Some of the staff speak English and Spanish. But most only speak Spanish. So if your Spanish is limited you may need to use a translator on your phone. But it is pretty easy to order food and plan activities even if your spanish is limited. It is possible to do almost everything with a credit card or US dollars. But I recommend bringing colombian mil pesos as it will be much easier. The food was amazing. I especially loved the "limonadas de cocos" (Coconut Lemonades). The snorkeling was amazing. The trees and water are gorgeous. It was like something out of a magazine. It was very cool to be able to kayak from mini island to mini island. I never had any problems with wifi or data. I splurged a lot on food and excursions but it actually turned out to be cheaper than I expected. The island was not packed with residents when we went, which was fantastic as the beaches were quiet and private. The spa is very relaxing. They have a lagoon on the island with bioluminescent plankton in the water at night. Very cool! The room can be locked and also has a safe. I felt very safe and secure on the island. No risk of theft or crime. My only complaint is the hot water did not work in our shower and they only put 2 towels in our room. But otherwise it was perfect. Probably the most beautiful vacation I have ever had. I would highly recommend it.

Absolutely loved it here! We’ll be coming back, the staff was excellent the property is beautiful🙏

Beaitiful place, very green and very clean.
I likd the privacy at the villa.
The boat that hotel owns is also very comfortable.

It was an absolutely stunning location and the staff when out of their way to be helpful. Food at the restaurant was great, activities they offered were a delight and we could not recommend it highly enough. The rooms were beautifully laid out and private. You will not regret booking this!

The property was beautiful, but the food was some of the worst I've ever tasted.

The property was beautiful, staff were kind and accommodating, we had a beautiful stay. Some of our favorite parts were the snorkeling, the beaches and the spa services

I had a great overnight stay at Majagua. They have 2 beaches conveniently located on the property with different vines. They have great food options at the restaurant. My room was also super comfortable and nice. Highly recommend staying here if you’re visiting the island.

We loved our time at this property. We didn't utilize the eco tours. We rented bikes one day but honestly there isn't very good signage indicating which dirt path goes where so we turned around. The staff and the hotel are great, the food is fantastic and we were blessed with great weather.

Staff was nice and they work hard to make you happy, however, a lot of improvement in the facility is needed. There’s no hot water at all. You need to take cold showers. The water pressure is also minimal. Rooms are fine, but the entire hotel is under construction so it’s very noisy all day. There’s nothing to do there other than two tiny beaches (enough to fit like 6 chairs each). No pools, no gift shops like the they say, not even different restaurants/ food. You get stuck in an island with the same food starting at a super tiny beach and that’s all. Not worth it at all.

Our stay was very unsatisfactory. For the very high price paid we received: (1) rooms unfit for 4 persons and totally unprepared, (2) no hot water at all and/or very low pressure cold water, (3) no reaction from the hotel for 3 days as to our complaints (!), (4) nobody from hotel spoke English, (5) 2-hours long check-in, (6) the entire "paradisal" facility under construction, (7) dirty sunbeds and many more.

Problem 1.
In one bungalow we found the room with beds for only 3 people (1 double bed and 1 single bed). The hotel's solution was absurd! They added an extra bed to one of the bungalows. Since the bungalows are very small, the bed was placed in the middle of the room. The bed obstructed the access to the wardrobe and to the bathroom! The coffee table was moved to the bathroom! The entire room looked like a one big bed (see the photo)!
Also another room is not suitable for a stay of 4 people. Although formally there was a couch which could allow for additional 2 people to stay, the standard is unacceptable. Two people must “cross each other” and the beds were extremely short.

Problem 2.
For 3 days the hotel was not able to provide us hot water.

Problem 3.
For 3 days after the complaint nobody bothered to contact us. ONLY after we decided to make a scene (which was very unpleasant), the manager magically showed up and after hours of shouting, gave us around 17% discount.

Also hotels.com was extremely unhelpful. They simply accepted the hotel's position.

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