Koener Hotel & Spa

Hotels
7.9 (4493 reviews)
Grand Rue, 14 , Clervaux , lu

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Amenities
Cons:
Cleanliness Issues
Room Issues
Food Quality Concerns

Categories

Cleanliness
6.65
Some reviews mention dirty furniture and old stains on carpets.
Service
8.65
Friendly staff mentioned positively in several reviews.
Location
9.15
Frequently praised for its beautiful and convenient location.
Room Quality
7.15
Some rooms reported as dated and having issues with heating.
Amenities
8.15
Good spa and wellness facilities reported, but some minor issues mentioned.
Value for Money
8.15
Generally viewed positively for price-quality ratio.
Food and Beverage
7.15
Breakfast was inconsistent; some mentioned issues with food quality.
Overall Experience
8.15
Generally pleasant experiences, though some issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:06

Property Description

Luxurious Accommodation in the Heart of the Luxembourg Ardennes

Spa Facilities Galore: Enjoy complimentary access to our indoor pool, sauna, and fitness center during your stay. Indulge in a wide range of massage and beauty treatments, relax in the hammam, or soak up some sun in the solarium.

Fine Dining and Breakfast Buffet: Treat your taste buds to our restaurant's à la carte menu, featuring options for children and vegetarians. Start your day right with a generous breakfast buffet offering fresh croissants and juices.

Modernized Family Establishment: Stay in a beautifully renovated historic building in the pedestrianized center of Clervaux. Experience the perfect blend of old-world charm and modern amenities at Koener Hotel & Spa.

Book now for a rejuvenating retreat at Koener Hotel & Spa!

Important information:

Bank guarantee: A credit card is required to guarantee your reservation. This card may be charged in the event of cancelation or no-show, as well as to cover the cost of any damages or unpaid bills during your stay.

For stay of 5 nights and more, the hotel will require a deposit of 50% of the amount to secure the reservation.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 20 per person per stay when using an existing bed.
    Children from 3 years old to 11 years old stay for € 48 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 55 per person per night when using an existing bed.
    People 17 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4493 reviews
Cleanliness: 6.65
Service: 8.65
Location: 9.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.15
Overall Experience: 8.15
S
Stéphane • couple • be
7
Détente et farniente au spa pour l'essentiel
Pros:

Le petit-déjeuner est copieux et varié. La piscine et les installations spa sont tout à fait correctes et agréables, ainsi que les soins et massages.

Cons:

La chambre était correcte, mais la literie assez moyenne et le système d'éclairage pas top. En effet, la lumière du hall d'entrée de la chambre s'allumait automatiquement au moindre mouvement, ce qui est plutôt gênant, et il était quasiment impossible d'obtenir un éclairage tamisé. La salle de bain restait allumée en permanence.

2026-03-28 • via Nuitee
L
Linda • couple • be
9
Fantastisch , ontspannend verblijf gehad met luxe welness!
Pros:

Er was een uitgebreid ontbijt, het personeel was heel vriendelijk en de badkamer had alles wat je moest hebben.

Cons:

De douchecabine mocht wel iets groter zijn en had graag gewoon bruin brood gehad bij ontbijt. Er waren wel pistolets, maar ik heb slikproblemen en kon dit niet eten. Al een geluk waren er wel witte sandwiches.

2026-03-27 • via Nuitee
D
Daniel • couple • gb
7
Good hotel, fabulous spa, don’t bother with restaurant
Pros:

Very helpful reception staff, lovely room, good shower and comfortable bed. Fabulous spa . Great location in centre

Cons:

Sadly let down by the restaurant, indifferent food, part served cold with wrong side dishes. Has to follow waiter to address issues as they were utterly unaware of patrons reactions.

2026-03-26 • via Nuitee
P
Pedro • solo_traveller • fr
9
Pros:

el desayuno, el personal, el pueblo

Cons:

la moqueta

2026-03-26 • via Nuitee
K
KHASHAYAR • family_with_children • be
7
nous avons passée un excellent séjour avec le familles
Pros:

ils ont été excellent

Cons:

le chambre était propre

2026-03-26 • via Nuitee
G
Gerken • couple • de
9
2026-03-24 • via Nuitee
R
Romain • extended_group • kh
10
2026-03-23 • via Nuitee
R
Ria • couple • be
10
Aangenaam hotel, centraal gelegen, overtrof onze verwachtingen, ook de welness was een pluspunt
Pros:

Ruime, lichte kamer en mooie, comfortabele badkamer. Het ontbijt was super en uitgebreid. De spa fantastisch !

Cons:

Niets

2026-03-22 • via Nuitee
M
Mélissa • couple • fr
9
Pros:

Le surclassement

2026-03-22 • via Nuitee
D
Deborah • couple • lu
8
2026-03-22 • via Nuitee
A
Apolonia • couple • lu
8
2026-03-22 • via Nuitee
M
Melanie L.B. • couple • lu
9
2026-03-21 • via Nuitee
J
Jet • couple • nl
8
2026-03-21 • via Nuitee
E
Eric • extended_group • fr
9
Hôtel Koener à clervaux au top.
Pros:

Chambre spacieuse et confortable, très bonne literie. Emplacement parfait. Équipements (piscine, saunas, hammam) au top. Petit déjeuner très bien. Personnel accueillant.

Cons:

Tout était très bien.

2026-03-21 • via Nuitee
A
Ann • couple • be
9
Pros:

Tout était impeccable !

2026-03-20 • via Nuitee
B
Bernd • couple • de
7
2026-03-20 • via Nuitee
B
blancquaert • couple • be
10
Super verblijf zeer prijselijk
Pros:

Prima super

Cons:

Geen koffie op kamer

2026-03-19 • via Nuitee
B
Bettina • couple • ch
9
Précisions
Pros:

Excellent rapport qualité prix, personnel aimable et disponible, très bon petit-déjeuner et emplacement idéal. Grande baignoire très appréciable.

Cons:

Uniquement l'allumage automatique de la lampe à chaque passage, de nuit. Mais c'est vraiment un détail.

2026-03-18 • via Nuitee
G
Geoff • solo_traveller • gb
10
2026-03-16 • via Nuitee
S
Simone • family_with_children • nl
10
Great hotel in a cute town
Pros:

Nice rooms, good beds, free spa, in a cute town with walking paths nearby

Cons:

No coffee or tea facilities in the room. The room did have a small fridge, so that was nice. And you could get coffee nearby.

2026-03-16 • via Nuitee