Koener Hotel & Spa

Hotels
7.9 (4408 reviews)
Grand Rue, 14 , Clervaux , lu

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Amenities
Cons:
Cleanliness Issues
Room Issues
Food Quality Concerns

Categories

Cleanliness
6.65
Some reviews mention dirty furniture and old stains on carpets.
Service
8.65
Friendly staff mentioned positively in several reviews.
Location
9.15
Frequently praised for its beautiful and convenient location.
Room Quality
7.15
Some rooms reported as dated and having issues with heating.
Amenities
8.15
Good spa and wellness facilities reported, but some minor issues mentioned.
Value for Money
8.15
Generally viewed positively for price-quality ratio.
Food and Beverage
7.15
Breakfast was inconsistent; some mentioned issues with food quality.
Overall Experience
8.15
Generally pleasant experiences, though some issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:06

Property Description

Luxurious Accommodation in the Heart of the Luxembourg Ardennes

Spa Facilities Galore: Enjoy complimentary access to our indoor pool, sauna, and fitness center during your stay. Indulge in a wide range of massage and beauty treatments, relax in the hammam, or soak up some sun in the solarium.

Fine Dining and Breakfast Buffet: Treat your taste buds to our restaurant's à la carte menu, featuring options for children and vegetarians. Start your day right with a generous breakfast buffet offering fresh croissants and juices.

Modernized Family Establishment: Stay in a beautifully renovated historic building in the pedestrianized center of Clervaux. Experience the perfect blend of old-world charm and modern amenities at Koener Hotel & Spa.

Book now for a rejuvenating retreat at Koener Hotel & Spa!

Important information:

Please note that pets are only accepted in the hotel and not in the restaurant and the Wellness Center (Thalgo).

A bathrobe is required in the wellness center. Bathrobes are be sold at the hotel or the guest can bring their own bathrobe.

Bank guarantee: A credit card is required to guarantee your reservation. This card may be charged in the event of cancellation or no-show, as well as to cover the cost of any damages or unpaid bills during your stay.

For stay of 5 nights and more, the hotel will require a deposit of 50% of the amount to secure the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 20 per person per stay when using an existing bed.
    Children from 3 years old to 11 years old stay for € 48 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 55 per person per night when using an existing bed.
    People 17 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4408 reviews
Cleanliness: 6.65
Service: 8.65
Location: 9.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.15
Overall Experience: 8.15
F
Fabio • couple • lu
8
Séjour fabuleux a refaire
Pros:

Nous avons mangé le soir et le petit déjeuner et c'était un régal. Le spa c'était aussi bien

Cons:

La déco n'est pas moderne

2026-03-07 • via Nuitee
B
Buisseret • couple • be
8
Pros:

Le spa

2026-03-06 • via Nuitee
N
Nico katja • couple • be
7
2026-03-05 • via Nuitee
S
Schroeder • couple • lu
10
2026-03-05 • via Nuitee
N
Nick • couple • be
8
A relaxing spa break offering good value
Pros:

This is a large, mid-range hotel that appears to spread across three buildings that have all been connected to be as one. This makes the interior more interesting than most. The breakfast is very good with a wide choice (even for vegetarians like me) and it is constantly replenished as the breakfast service runs to 10:30. There could have been some more raw vegetables like peppers and cooked veg like mushrooms and beans, which I have found in some places but, as I stated, it’s pretty good. The jewel in the crown is undoubtedly the spa. This offers a swimming pool that has various water massage features and a jacuzzi. Beyond that you will find a relaxation area, a gym, a variety of steam and sauna rooms and massage rooms. Tip: if you want a massage, you will need to book well in advance of your stay. Apart from the massages, everything in the spa is included in the price of your room. Robes and towels are supplied.

Cons:

The only downside I would say is that there are no tea or coffee making facilities in the room, no fridge and a severe shortage of plug sockets. Also the base sheet was too small for the bed, so each night I woke up tangled in the sheet which had come away from the mattress almost as soon as I got into bed.

2026-03-04 • via Nuitee
D
De Neus • couple • nl
3
het was nodig om ergens op tid te zijn scheelde mijn reistijd
Pros:

het uitzicht was geweldig

Cons:

de schoonheid van de kamer overal lag stof op en onder onder het nacht kastje lagen ook nog resten van de vorige slaper plastic van een fles de tv voor goed uit zien hotel verwacht tv ook met nl zenders

2026-03-04 • via Nuitee
S
Sabina • couple • be
10
Pros:

Tout était parfait ! Petit déjeuner copieux avec énormément de choix .personnel au petit soins et super sympathique ❤️.très propre et confortable . Rien à dire au top ❤️

2026-03-02 • via Nuitee
S
Sonja • couple • lu
8
Schöner Aufenthalt.
Pros:

Die Unterkunft ist sehr zentral gelegen und zu empfehlen. Das Zimmer war gross, schön und gut ausgestattet. Das Frühstück war vielseitig und lecker. Das Wellness grösser wie erwartet. Preis-Leistung sehr gut.

Cons:

/

2026-03-02 • via Nuitee
D
dricot • extended_group • be
8
Pros:

Hotel, personnels chambre impeccable.

Cons:

... La brasserie prix très élevé et surtout portion enfant, très déçu pas deux fois.

2026-03-02 • via Nuitee
V
Virginie • couple • fr
5
Décevant
Pros:

Le personnel était vraiment très agréable

Cons:

Le prix du petit déjeuner très élevé, la douche très petite, l’eau de la piscine est très froide c’est dommage, le spa assez décevant et cher pour les prestations supplémentaires

2026-03-01 • via Nuitee
A
Anandi • couple • be
9
2026-03-01 • via Nuitee
S
Sophie • couple • fr
8
Pros:

Hôtel luxueux dans un environnement magique au coeur de la nature. Accès au spa inclus dans la réservation. Personnel très accueillant.

Cons:

Avoir une chambre proche de l'ascenseur.

2026-03-01 • via Nuitee
P
Paul • solo_traveller • fr
8
Je recommande 👍👍
2026-02-28 • via Nuitee
T
T.Kiela • couple • nl
8
Fijn verblijf bij Koener
Pros:

Lekker eten in restaurant. En fijne spa met relax ruimte.

Fijne bedden.

Cons:

Oude hotelkamers, kunnen wel een renovatie gebruiken.

2026-02-28 • via Nuitee
J
Jean-Yves • couple • fr
6
Rapide
Cons:

Une demande de parking avait été demandée et à l'arrivée il n'y avait pas de réservation!

2026-02-27 • via Nuitee
S
Sandra • couple • be
8
Bel établissement dans un village assez laid
Pros:

La propreté et l’amabilité du personnel

Cons:

L’environnement

2026-02-26 • via Nuitee
M
Mauro • family_with_children • be
5
Pros:

Petit dejener bien varié. Les chambre bien propre

Cons:

Dans la chambre il n'y a pas ni machine a cafe ni simple bouluar. Refrigirateur tellement miniscule que bouteile d'eau 1.5l vous ne pouvez pas mettre. 3 chenne Tv en francais seulement. Deconseile manger sur place trop de temps attendre et cher

2026-02-26 • via Nuitee
E
Eric • couple • be
10
2026-02-26 • via Nuitee
Äijänen • couple • fi
10
Pros:

Kylpylä oli miellyttävä kokemus.

2026-02-25 • via Nuitee
F
Fabienne • couple • be
10
2026-02-25 • via Nuitee