Upside Down Town Hotel Neue Post

Hotels
8.6 (1234 reviews)
Schlossplatz 2 , Zell am See , at

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues noted
Noise from outside
Minor maintenance concerns

Categories

Cleanliness
8.04
General positive sentiment, slight mention of issues with cleanliness in some areas.
Service
9.01
Staff were exceptionally helpful and friendly throughout the reviews.
Location
9.05
Multiple reviews highlighted the central and excellent location of the hotel.
Room Quality
8.5
Rooms were described as spacious and comfortable with some minor issues.
Amenities
8.53
Wellness center and pool received positive feedback, with some suggestions for improvement.
Value for Money
8.49
Generally good value as per multiple reviews, with room and breakfast quality noted.
Food and Beverage
8.54
Breakfast highly praised, although some light complaints were noted.
Overall Experience
8.61
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:08

Property Description

Exceptional Location in Zell am See
Hotel Neue Post, just a 3-minute walk from the Zeller Bergbahn cable car, offers easy access to the Schmittenhöhe area. Situated in the heart of the old town, the hotel provides a perfect base for skiing and hiking adventures.

Luxurious Spa and Wellness Facilities
Indulge in relaxation at the 1,000 m² spa area featuring a variety of wellness options including a hot tub, saunas, steam bath, and more. The heated pool in the garden is ideal for unwinding after a day of exploration.

Abundance of Amenities and Leisure Activities
From the hotel restaurant and bar to the library and games room, Hotel Neue Post ensures a comfortable stay. With spacious rooms, on-site dining options, and proximity to Lake Zell, this hotel caters to every guest's needs.

Ready to experience the charm of Hotel Neue Post? Book now for an unforgettable stay!

Important information:

Please note that the reception working hours are from 7:00 till 23:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 16 per day.

Location

Guest Reviews

8.6
Based on 1234 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
M
Mikhail extended_group ru
9
2026-04-15 via Nuitee
M
Marcela couple cz
8
Pros:

Ubytování bylo v centru města, skvělá dostupnost.

2026-04-15 via Nuitee
A
Ageel solo_traveller sa
5
Pros:

Excellent location, close to all services
Good room view
Friendly and welcoming staff.

Cons:

1.Lack of proactive assistance from staff despite their friendliness
2.No support with luggage when needed (I had to use a trolley myself)
3.Air conditioning was weak, so we had to slightly open the window
4.Parking issue due to maintenance, and it was not handled professionally by the reception.

experienced an issue with the parking system. I was given a parking card at check-in and told not to take a ticket. Due to maintenance, I couldn’t scan the card when exiting, which caused it to stop working. When I returned, I had to take a new ticket. I went to reception with both cards before paying anything, but the situation was not handled professionally and I was directed to an external office.
During the discussion, the staff member’s attitude changed — she appeared annoyed, told me that I “didn’t want to understand,” and kept repeating that she was not responsible. Because of this handling, I ended up paying around €4 for just a few minutes.
Later, the external office explained the situation clearly, and it could have been easily avoided if the correct instructions were given from the start.

2026-04-12 via Nuitee
M
Michal couple gb
8
2026-04-10 via Nuitee
Шевырова family_with_children cy
9
2026-04-10 via Nuitee
P
Pavlína couple cz
8
2026-04-07 via Nuitee
M
Matti family_with_children fi
10
2026-04-06 via Nuitee
T
Tim solo_traveller gb
10
Enjoyed a wonderful stay. It was perfect. Zell am see is changing, unfortunately. The place seems to be becoming islamif
Pros:

I’ve never stayed in a more friendly hotel in my life. The staff were amazing.

Cons:

It was fantastic.

2026-04-06 via Nuitee
A
Alexey family_with_children de
5
Durchschnittliches Hotel zum überhöhten Preis, trotz Heizung im Zimmer wie im Kühlschrank gewesen.
Pros:

Die Lage

Cons:

Das Zimmer war zu klein und sehr kalt

2026-04-06 via Nuitee
T
Tanja couple ch
7
2026-04-05 via Nuitee
D
Daniel extended_group de
9
2026-04-05 via Nuitee
H
Hinkelmann family_with_children de
10
Perfekter Kurzurlaub
Pros:

Sehr nettes Team, fühlten uns wie zu Hause, sehr gutes Frühstück, die Hunde sind herzlich willkommen gewesen mit Spielzeug und Keksen

2026-04-04 via Nuitee
N
Niels couple at
9
Perfekt
Pros:

Schöner Spa Bereich

Cons:

Spa hat kurze Öffnungszeiten

2026-04-04 via Nuitee
A
ahmad family_with_children ae
9
Pros:

الموقع قريب من السنتر
ووجود باركنات متصله بالفندق

2026-04-03 via Nuitee
G
Guy solo_traveller gb
9
Great choice in Zell
Pros:

Great location. Great spa.

2026-03-23 via Nuitee
R
Rybak couple pl
7
2026-03-23 via Nuitee
O
Olya couple de
9
Von Anfang bis Ende toller Aufenthalt. Das Personal außergewöhnlich freundlich. Uns wurde jeder Wunsch erfüllt.
2026-03-22 via Nuitee
C
Corinne couple de
10
2026-03-22 via Nuitee
F
Florent family_with_children gb
9
2026-03-22 via Nuitee
L
Lucian family_with_children al
8
2026-03-22 via Nuitee