Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dinner charges after early checkout
Bad weather

Categories

Cleanliness
8.2
Standard quality for this hotel tier
Service
9.2
Alle sehr nett
Location
9.2
Lage
Room Quality
8.7
Standard quality for this hotel tier
Amenities
8.7
Standard quality for this hotel tier
Value for Money
8.2
Negative sentiment regarding dinner charges after early checkout
Food and Beverage
8.7
Standard quality for this hotel tier
Overall Experience
8.7
Average experience impacted by weather but good service
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:12

Property Description

Experience Luxury Amidst Majestic Mountains

Unparalleled Activities: Embark on theme-related and family hiking tours, cultural walking tours, and culinary expeditions with certified guides.

Indulge in Relaxation: Unwind in the hotel's restaurant, bar, and garden. Rejuvenate at the spa and wellness centre while the little ones have a blast at the children's playground.

Book Your Stay Today: Immerse yourself in comfort and adventure at our 4-star-Superior hotel, just steps away from the Dorfbahn cable car.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for € 90 per person per night when using an existing bed.
    Children from 7 years old to 11 years old stay for € 120 per person per night when using an existing bed.
    Children from 12 years old to 15 years old stay for € 165 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 19 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.7
I
Ivan • solo_traveller • nl
9
A default best option to stay if your into calssic alpine hotel in Gerlos with SPA
Pros:

Amazing restaurant, GREAT SPA, and overall Apline luxury vibes

2026-04-10 • via Nuitee
R
RAY • solo_traveller • nl
8
2026-03-30 • via Nuitee
V
Vlad • couple • de
10
2026-02-26 • via Nuitee
U
Ulrich • family_with_children • de
8
Sehr schöner Urlaub.
Pros:

Die Lage ist optimal mit direkten Zugang zur Dorfbahn. Das Frühstück ist ausreichend, aber nichts Besonderes. Hervorragend sind der Innenpool und der beheizte Außenpool.

2026-02-11 • via Nuitee
T
Thomas • extended_group • nl
10
2026-01-31 • via Nuitee
J
Jiří • couple • cz
8
2026-01-27 • via Nuitee
J
John • couple • nl
8
Redelijk goed voor 4 sterren
Pros:

Via het hotel zo naar de skilift

Cons:

Te weinig toezicht op overlast in de nacht en te weinig toezicht in de sauna ook overlast van jongeren met zwemkleding.

2026-01-24 • via Nuitee
R
Ronald • extended_group • nl
9
Top
2026-01-23 • via Nuitee
W
Wouter • family_with_children • nl
9
Great hotel for family ski holiday
Pros:

We had a wonderful time at the hotel. Loved the facilities like sauna and outdoor heated pool. Room was spacious, 5 course meal every night and very close to the Dorfbahn. Kids loved it too!

Cons:

Our bed was not so comfortable, felt like a hammock. Lot of noise from the street in the evenings of drunk people. Girl in the restaurant didn’t speak English so sometimes some misunderstandings. But overall everyone was very friendly and we can definitely recommend this hotel in Gerlos!

2026-01-21 • via Nuitee
W
Wolfgang • couple • at
10
2025-12-16 • via Nuitee
B
Ben • solo_traveller • nl
8
2025-09-30 • via Nuitee
B
Brigitte • extended_group • de
6
Schönes Hotel nettes personal .unkulant.
Pros:

Lage
Alle sehr nett

Cons:

Wir haben vorzeitig abgebrochen wegen schlechtem Wetter
Das für die restlichen Tage noch die Abendessen berechnet wurden finde ich nicht kulant Mann kann nicht entgegenkommen weil über diesen Anbieter gebucht wurde.

2025-08-08 • via Nuitee
M
Marco • family with young children • nl
8
Great stay
Pros:

Nice all round breakfast options

Cons:

Room lighting was rather sterile rather than cosy and in one of our rooms wifi was very weak.

2025-03-02 • via Nuitee
C
Courtney
10
Pros:

I would definitely recommend this place. The staff are really friendly and welcoming.

2024-07-20 • via Nuitee
H
H.l. • family with young children • nl
10
Exceptional
2023-07-29 • via Nuitee
K
Karina
8
Goed hotel
Pros:

Goed hotel, ruime keus bij het ontbijt en vriendelijk personeel

2019-03-30 • via Nuitee
J
Jacques
8
Pros:

leuke vakantie gehad top hotel prima ontbijt
Dames aan de bali konden wat vriendelijker kussens waren niet prettig

2019-02-18 • via Nuitee
V
Verified traveler
8
Sehr gutes Hotel in Gerlos mit Flair
Pros:

Wir waren im Sommer zum Wandern gekommen. Der Bus vorm Haus erspart das Auto.
Das Haus bietet aber einen tollen Spa Bereich, einen Fitnessraum und je einen Innen- und Außenpool. Auch bei schlechtem Wetter also keinen Grund zu verzweifeln.
Zudem bietet das Haus an 6 Tagen geführte eigene Wanderungen an.
Wir waren rundum zufrieden.

2018-07-23 • via Nuitee
G
Geert
10
The best
Pros:

Geweldig hotel met open haard op de kamer (wat we ook gebruikt hebben) 150meter ondergronds nasr liften etrn perfekt

2018-03-25 • via Nuitee