The Excelsior - Small Luxury Hotels of the World

Hotels
Small Luxury Hotels of the World
9.3 (1604 reviews)
11 Komninon Str. & 23 Mitropoleos Str. , Thessaloniki , gr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Delicious breakfast
Cons:
Poor bathroom maintenance
Inconsistent water temperature

Categories

Cleanliness
8.44
Some reviews mention issues with shower maintenance.
Service
9.91
Staff is described as polite, helpful, and professional.
Location
9.45
Location is frequently praised across multiple reviews.
Room Quality
8.9
Rooms are generally described as comfortable and clean.
Amenities
9.43
Breakfast and other amenities received positive feedback.
Value for Money
8.89
Standard quality for this hotel tier.
Food and Beverage
9.44
Breakfast is described as excellent with a variety of options.
Overall Experience
9.91
Guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:31

Property Description

Luxurious Accommodations
The Excelsior Small Luxury Hotels of the World offers elegant rooms and suites with wooden flooring, balconies with city views, espresso machines, and minibars. Each room features a flat-screen TV, radio with iPod connection, and a marble bathroom with premium toiletries and bathrobes.

Gourmet Dining Experience
Indulge in a buffet-style breakfast and a la carte lunch or dinner at Charlie D. Brasserie at Mezzanine. Enjoy a culinary journey with Mediterranean and International flavors in a sophisticated setting.

Prime Location
Situated at the heart of Thessaloniki next to Aristotelous Square, the hotel is perfect for business, shopping, and leisure travelers. Explore the nearby boutiques of Mitropoleos just a short walk away.

Experience luxury and convenience at The Excelsior Small Luxury Hotels of the World. Book your stay now!

Important information:

This property participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels.

Please note that in case of early departure, a penalty of 100% of the total reservation will be charged.

Kindly note that pets weighing over 5 kg cannot be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SKG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 1604 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.91
R
ravit couple il
10
2026-02-14 via Nuitee
A
Alexander solo_traveller it
10
2026-02-14 via Nuitee
S
Silvy couple it
7
Mi aspettavo un’accoglienza migliore ed un’offerta migliore.
Pros:

La posizione

Cons:

Camera e bagno piccoli

2026-02-14 via Nuitee
Βίλυ couple gr
10
Pros:

Η τοποθεσία του καταλύματος,η καθαριότητα,η ευγένεια του προσωπικού....

2026-02-14 via Nuitee
G
Gerald Sharrock family_with_children nz
9
Pros:

The location and the room facilities. The staff were also helpful. A great restaurant next door

2026-02-13 via Nuitee
S
Selnur couple hr
10
Pros:

Location, goodl employees, clean room

Cons:

Nothing

2026-02-12 via Nuitee
V
Vasileios solo_traveller gr
8
Good choice for a short stay
Pros:

Excellent location, comfortable bed, good wifi

Cons:

Despite 2nd floor almost impossible to sleep till midnight due to the noise from the bars next to the hotel

2026-02-12 via Nuitee
D
Daghan couple tr
10
2026-02-12 via Nuitee
E
ELENA solo_traveller gr
10
2026-02-12 via Nuitee
M
Merita couple xk
10
Pros:

very good

2026-02-12 via Nuitee
M
Marina couple cy
9
2026-02-11 via Nuitee
M
MOUNTEAN solo_traveller gr
8
Αρχοντικό
Pros:

Καθαριότητα, προσωπικό, τοποθεσία

Cons:

Τό πρωινό

2026-02-11 via Nuitee
T
THEOFANIS solo_traveller gr
10
2026-02-11 via Nuitee
E
Elif solo_traveller tr
9
Pros:

The location of the hotel is excellent and everything is very well thought out. The breakfast was very good, and the rooms were extremely clean. The room amenities were great — bathrobes, a proper professional hair dryer (not the usual weak hotel type), a Nespresso machine, and complimentary water. Every detail was carefully considered and made the stay very comfortable.

I also requested a late check-out because my flight was late in the evening, and they kindly accepted it, which I really appreciated as it allowed me to rest in the room before leaving.

Additionally, the lady at the reception was extremely polite and helpful.

Cons:

The only downside was the lack of sound insulation in the windows. There was a bar across the street, and all the noise came directly into the room. It felt as if you were sleeping in the middle of the bar, and unfortunately I couldn’t sleep well.

2026-02-08 via Nuitee
L
Laura extended_group gr
8
2026-02-08 via Nuitee
O
Ozan extended_group tr
7
Ses yalıtımının kötü olması
Pros:

Hotelin tek 2 iyi yanı çalışanların olağanüstü nezaketi ve yardımseverliği , 2.iyi yani odamızın her gün güzel temizlenmesi ve içecek su yenilenmesi

Cons:

Bina da ses yalıtımı yoktu, 2.oda değiştirmemize rağmen yan odalarda ki normal konuşma ses seviyesi bile oda içinde duyuluyordu

2026-01-31 via Nuitee
D
Dimosthenis couple gr
9
2026-01-31 via Nuitee
M
Michalis solo_traveller gr
9
Εξαιρετική Τοποθεσία! Ευγενικοί και Φιλικοί Εργαζόμενοι!
Pros:

Οι εργαζόμενοι είναι πολύ εξυπηρετικοί και ευγενικοί. Ειδική μνεία για την Ελισάβετ και ο Γιάννης!

2026-01-29 via Nuitee
P
PAUL solo_traveller us
9
2026-01-27 via Nuitee
M
Marija couple mk
10
2026-01-26 via Nuitee