The Excelsior - Small Luxury Hotels of the World

Hotels
•
Small Luxury Hotels of the World
9.3 (1743 reviews)
11 Komninon Str. & 23 Mitropoleos Str. , Thessaloniki , gr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Delicious breakfast
Cons:
Poor bathroom maintenance
Inconsistent water temperature

Categories

Cleanliness
8.44
Some reviews mention issues with shower maintenance.
Service
9.91
Staff is described as polite, helpful, and professional.
Location
9.45
Location is frequently praised across multiple reviews.
Room Quality
8.9
Rooms are generally described as comfortable and clean.
Amenities
9.43
Breakfast and other amenities received positive feedback.
Value for Money
8.89
Standard quality for this hotel tier.
Food and Beverage
9.44
Breakfast is described as excellent with a variety of options.
Overall Experience
9.91
Guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:31

Property Description

Luxurious Accommodations
The Excelsior Small Luxury Hotels of the World offers elegant rooms and suites with wooden flooring, balconies with city views, espresso machines, and minibars. Each room features a flat-screen TV, radio with iPod connection, and a marble bathroom with premium toiletries and bathrobes.

Gourmet Dining Experience
Indulge in a buffet-style breakfast and a la carte lunch or dinner at Charlie D. Brasserie at Mezzanine. Enjoy a culinary journey with Mediterranean and International flavors in a sophisticated setting.

Prime Location
Situated at the heart of Thessaloniki next to Aristotelous Square, the hotel is perfect for business, shopping, and leisure travelers. Explore the nearby boutiques of Mitropoleos just a short walk away.

Experience luxury and convenience at The Excelsior Small Luxury Hotels of the World. Book your stay now!

Important information:

This property participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels.

Please note that in case of early departure, a penalty of 100% of the total reservation will be charged.

Kindly note that pets weighing over 5 kg cannot be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SKG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 1743 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.91
S
Steve • couple • gb
10
Excellent
Pros:

Lovely hotel and all very welcoming. Great breakfast.

2026-06-06 • via Nuitee
R
reuven • couple • il
9
2026-06-06 • via Nuitee
E
eda • solo_traveller • tr
10
2026-06-05 • via Nuitee
R
richard • solo_traveller • il
10
Pros:

The staff were exceptionally helpful.
DIMITRI at the front desk had great suggestions for restaurants and trips.
Service with a smile for the whole staff made the trip very enjoyable.

Cons:

I had room 45. Furnishings could have been more functional.

2026-06-05 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-06-04 • via Nuitee
S
Sam Goffer • solo_traveller • il
9
2026-06-04 • via Nuitee
ΑΓΓΕΛΟΣ • couple • gr
8
2026-06-03 • via Nuitee
K
Kaizarin • couple • gb
10
2026-06-03 • via Nuitee
G
Gorkem • couple • tr
10
Pros:

Oda genis ve cok temizdi. Kahvaltisinda da cok cesit vardi

Cons:

Otopark sadece arabalar icin. Motosiklet icin yakindaki park yerlerine park edebilirsiniz. Personel son derece ilgili ve bizi nereye park edebilecegimiz hususunda cok guzel yonlendirdi

2026-06-02 • via Nuitee
P
Periklis • solo_traveller • gr
9
2026-06-01 • via Nuitee
G
Gavriil • couple • gr
9
2026-05-31 • via Nuitee
G
Gerardo • couple • it
8
2026-05-31 • via Nuitee
R
Riki • solo_traveller • il
10
Pros:

מלון מצויין ,חשוב לקחת סוויטה כי החדרים הרגילים קטנים

2026-05-31 • via Nuitee
M
Maya • couple • bg
10
Pros:

Location, staff, comfort, breakfast

Cons:

Nothing

2026-05-29 • via Nuitee
J
Janin • family_with_children • tr
10
Böyle devam
Pros:

Calışanlar hepsi süper herşey 10 numara teşekkürler

2026-05-28 • via Nuitee
Z
zeev • couple • il
10
A real value for money
Pros:

The first we’ll come by a great beautiful Elizabeth . So helpful girl with big smile and willing to help in every subject or way.
Elizabeth is the highest value of the hotel

Cons:

Parking is too expensive for 5 star hotel

2026-05-26 • via Nuitee
E
Efe • family_with_children • tr
10
2026-05-25 • via Nuitee
G
Gorkem • couple • tr
10
2026-05-24 • via Nuitee
P
panagiotis • family_with_children • gr
9
Πολυ καλη η διαμονη μας. Ευχαριστο και ευγενικο το προσωπικο
Pros:

Η τοποθεσια ειναι εξαιρετικη. Το πρωινο
χρειαζεται βελτιωση,περισοτερη ποικιλια ιδιαιτερα σε φρουτα και λαχανικα

Cons:

Θα πρεπει να ανοιξει και ο χωρος που ηταν το
εστιατοριο clossard

2026-05-22 • via Nuitee
E
Eeva • solo_traveller • us
10
2026-05-20 • via Nuitee