Holiday Inn Express Hotel & Suites Dallas West by IHG

Hotels
•
Holiday Inn Express
8.6 (947 reviews)
4321 Communications Drive , Dallas , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Cons:
Some odor issues
Limited breakfast options
Response time from staff

Categories

Cleanliness
8.06
The hotel was noted for being clean, but some rooms had odor issues.
Service
8.83
Staff was friendly and helpful, but there were instances of poor response times.
Location
9.07
Many guests highlighted the great location near eateries and attractions.
Room Quality
8.52
Rooms were described as beautiful and spacious, but some issues with cleanliness were noted.
Amenities
8.65
Facilities were praised, including the pool and breakfast variety, though some guests were disappointed.
Value for Money
8.51
Overall considered valuable for the price, but some specific breakfast criticisms exist.
Food and Beverage
8.36
Food options at breakfast had mixed reviews with limited choices for certain diets.
Overall Experience
8.83
Most guests reported their stay was enjoyable with few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:34

Property Description

Indulge in Comfort and Convenience

Convenient Amenities: Enjoy a stay at Holiday Inn Express Hotel & Suites Dallas West, equipped with an indoor pool, daily breakfast, and free Wi-Fi in guest rooms featuring essential amenities like a microwave, refrigerator, and coffee-making facilities.

Fitness and Business Facilities: Stay active at the fitness room, take care of work at the business centre, and make use of guest laundry facilities during your stay.

Nearby Attractions: Explore nearby attractions such as Cowboys Stadium, Six Flags Over Texas, Lone Star Park, and Verizon Theatre, all just a short drive away.

Book your stay now and experience the perfect blend of comfort and convenience at Holiday Inn Express Hotel & Suites Dallas West.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 947 reviews
Cleanliness: 8.06
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.65
Value for Money: 8.51
Food and Beverage: 8.36
Overall Experience: 8.83
V
Vernon • extended_group • us
5
2026-02-12 • via Nuitee
A
Alisa • extended_group • us
10
2026-02-11 • via Nuitee
F
Fabian • family_with_children • mx
10
EXCELENTE
Pros:

Buenos dias la ubicacion del hotel y las habitaciones. Y tambien el GYM

Cons:

solo mejorar el tiempo de de tomar el desayuno

2026-02-09 • via Nuitee
P
Phillips • couple • us
7
2026-02-09 • via Nuitee
C
Cynthia • couple • us
10
I loved my stay! It was the best hotel i’ve stayed at in a long time.
Pros:

Amazing service! Beautiful room! Yummy breakfast

Cons:

I wish they had a waffle maker :)

2026-02-09 • via Nuitee
C
Carrington • couple • us
9
Could not get over how clean and how good the hotel smelled the entire weekend.
Pros:

The cleanest facility I’ve ever been in

Cons:

N/a

2026-02-08 • via Nuitee
B
Bree • couple • us
5
2026-02-08 • via Nuitee
F
Francisco • solo_traveller • us
10
2026-01-31 • via Nuitee
M
Maria Contreras • couple • us
9
Pros:

La amabilidad de los empleados

2026-01-27 • via Nuitee
L
Lois • solo_traveller • us
7
2026-01-26 • via Nuitee
M
Mirena • couple • us
5
Creo que puede ser mejor
Pros:

La limpieza.

Cons:

La bulla que hacen las señoras de servicio al hacer las limpiezas de las otras habitaciones.

2026-01-26 • via Nuitee
A
Albert • family_with_children • us
8
2026-01-22 • via Nuitee
K
Kimberly • couple • us
9
Pros:

The facilities were very nice, clean and the area wasn’t horrible.

Cons:

I didn’t like the options for people who don’t eat meat. They had sausage and gravy almost everyday we were there.

2026-01-22 • via Nuitee
A
Angela • family_with_children • us
10
2026-01-22 • via Nuitee
T
Tony • family_with_children • us
7
2026-01-22 • via Nuitee
A
Ana Carolina • family_with_children • br
9
2026-01-21 • via Nuitee
M
Mary • couple • us
10
2026-01-20 • via Nuitee
M
Mario • family_with_children • us
10
Pros:

La ubicación es perfecta, hay muchas tiendas y restaurantes de comida a lado del hotel , está cerca del downtown y de six flags

Cons:

Solo el agua de la alberca estaba muy fría 🥶, el jacuzzi muy bien 😉

2026-01-20 • via Nuitee
M
Miriamn • extended_group • us
10
Pros:

It smell great and was really clean

2026-01-20 • via Nuitee
L
Laquita • family_with_children • us
10
2026-01-20 • via Nuitee