Holiday Inn Express Hotel & Suites Dallas West by IHG

Hotels
•
Holiday Inn Express
8.6 (1177 reviews)
4321 Communications Drive , Dallas , us
+1 214-331-0505

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Cons:
Some odor issues
Limited breakfast options
Response time from staff

Categories

Cleanliness
8.06
The hotel was noted for being clean, but some rooms had odor issues.
Service
8.83
Staff was friendly and helpful, but there were instances of poor response times.
Location
9.07
Many guests highlighted the great location near eateries and attractions.
Room Quality
8.52
Rooms were described as beautiful and spacious, but some issues with cleanliness were noted.
Amenities
8.65
Facilities were praised, including the pool and breakfast variety, though some guests were disappointed.
Value for Money
8.51
Overall considered valuable for the price, but some specific breakfast criticisms exist.
Food and Beverage
8.36
Food options at breakfast had mixed reviews with limited choices for certain diets.
Overall Experience
8.83
Most guests reported their stay was enjoyable with few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:34

Property Description

Indulge in Comfort and Convenience

Convenient Amenities: Enjoy a stay at Holiday Inn Express Hotel & Suites Dallas West, equipped with an indoor pool, daily breakfast, and free Wi-Fi in guest rooms featuring essential amenities like a microwave, refrigerator, and coffee-making facilities.

Fitness and Business Facilities: Stay active at the fitness room, take care of work at the business centre, and make use of guest laundry facilities during your stay.

Nearby Attractions: Explore nearby attractions such as Cowboys Stadium, Six Flags Over Texas, Lone Star Park, and Verizon Theatre, all just a short drive away.

Book your stay now and experience the perfect blend of comfort and convenience at Holiday Inn Express Hotel & Suites Dallas West.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Location

Guest Reviews

8.6
Based on 1177 reviews
Cleanliness: 8.06
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.65
Value for Money: 8.51
Food and Beverage: 8.36
Overall Experience: 8.83
C
Carlos • family_with_children • us
7
Pros:

Same breakfast everyday just turkey sausage maybe switch it up a bit more have more options

Cons:

The breakfast

2026-08-26 • via Nuitee
K
Keiko • couple • us
10
Clean and quiet room.
Pros:

Clean and free breakfast.

Cons:

Couldn’t get a hold of the front desk whenever we called them.

2026-08-25 • via Nuitee
A
Alyssa • family_with_children • us
10
2026-08-24 • via Nuitee
B
Bernhard • couple • de
7
Gut und günstig
Pros:

Sehr zentral

Cons:

Die chipkarte für zimmertüre musste man 6 mal neu programmieren lassen an der Rezeption

2026-08-23 • via Nuitee
A
Ali • couple • us
8
2026-08-23 • via Nuitee
B
Bernhard • couple • de
7
2026-08-23 • via Nuitee
B
Bernhard • couple • de
7
2026-08-23 • via Nuitee
M
Mrs Haskins • couple • us
10
We enjoyed our stay
Pros:

The breakfast was really good. The location was in the middle of our meeting location for business

Cons:

I had to go down and get more soap because it was almost empty

2026-08-21 • via Nuitee
W
Williams • solo_traveller • us
10
Pros:

I love everything the room was very clean and comfortable!!

Cons:

Everything was clean no problems at all!!

2026-08-21 • via Nuitee
E
Elizabeth • solo_traveller • us
9
Comfortable and ideally located.
Pros:

the location was located perfectly for visiting Dallas and surrounding area. It was close to restaurants and a shopping center ideal for supplies or easy meals.

Cons:

More protein/meat options for breakfast each day would be better. As someone who cannot eat pork, it would be ideal to include alternate options.

2026-08-19 • via Nuitee
S
Shy • solo_traveller • us
4
It was fine for one night. I won't stay again.
Pros:

The location was convenient. The lobby was nice. Breakfast was good.

Cons:

My room was infested with ants. A maintenance man unlocked and opened my door without knocking and waiting to be let in just moments after I was dressed. Mold and mildew in shower.

2026-08-18 • via Nuitee
V
Valeria • extended_group • us
10
2026-08-18 • via Nuitee
A
Ashley Mejia • solo_traveller • mx
10
Pros:

Fue una excelente estancia, las instalaciones son muy buenas y cómodas y el personal de maravilla fue una gran experiencia, altamente recomendado!

2026-08-18 • via Nuitee
A
alvenys • family_with_children • us
10
2026-08-18 • via Nuitee
J
Jayesha • solo_traveller • us
10
2026-08-16 • via Nuitee
B
bruno • couple • fr
7
Pros:

La proximité avec le centre ville.

Cons:

Personnel peu avenant

2026-08-16 • via Nuitee
B
Barclay • couple • us
10
Excellent
Pros:

All

2026-08-15 • via Nuitee
M
Marcin • family_with_children • be
7
2026-08-15 • via Nuitee
R
Renee • couple • us
4
2026-08-14 • via Nuitee
K
Karen • solo_traveller • us
9
2026-08-13 • via Nuitee