ibis budget Auckland Central

Hotels
•
ibis Budget
6.8 (4163 reviews)
20 Wyndham Street , Auckland , nz

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Packed lunches
Non-smoking throughout
Grocery deliveries
See all facilities

Review Highlights

Pros:
Good location
Easy check-in
Value for money
Cons:
Dirty
Small rooms
Poor amenities

Categories

Cleanliness
5.01
Several reviews mentioned issues related to cleanliness, including dirtiness.
Service
7.98
Standard quality for this hotel tier, with mixed comments on staff effectiveness.
Location
9.02
Positive comments regarding the hotel's proximity to central attractions.
Room Quality
5.47
Rooms are described as small and in need of updates, indicating low satisfaction.
Amenities
6.5
Amenities mentioned were minimal, with some related issues in reviews.
Value for Money
7.46
Value was mentioned in some reviews, though clarity on expectations varies.
Food and Beverage
6.51
Breakfast was mentioned positively, but issues with food odors were noted.
Overall Experience
6.48
Overall experience is lukewarm, with several complaints and some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:25

Property Description

Modern Accommodation with Kitchenette and Balcony
Experience the convenience of a kitchenette, en suite bathroom, and a balcony in our modern rooms at ibis budget Auckland Central.

Central Location near Top Attractions
Conveniently located just off Queen Street, immerse yourself in the vibrant city life with easy access to the best restaurants, bars, and shops. Explore nearby attractions like Sky Tower and Viaduct Harbour.

Convenient Amenities and Transport Access
Enjoy the comfort of amenities such as a fridge, microwave, and cooking facilities during your stay. With proximity to local trains and buses, exploring Auckland is a breeze.

Book your stay at ibis budget Auckland Central for a memorable and convenient experience.

Important information:

Please note, there is a 2% credit card surcharge when using a credit card.
Please note that the total price of the reservation, plus a NZD 200 deposit to cover any incidentals will be charged upon check-in when making payments with Eftpos. We are taking every precaution necessary to keep our guests and employees safe and healthy. Therefore we are no longer accepting cash. Please note that up to 2 children (11 years and under) stay free when sharing with parents in existing bedding. Extra charges apply for additional bedding. You must show a valid photo ID and credit card upon check-in. This credit card must be in the same name as the guest's name on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 30 per day.

Location

Guest Reviews

6.8
Based on 4163 reviews
Cleanliness: 5.01
Service: 7.98
Location: 9.02
Room Quality: 5.47
Amenities: 6.5
Value for Money: 7.46
Food and Beverage: 6.51
Overall Experience: 6.48
B
Bronwyn • couple • nz
7
Was good
Pros:

Smell wasn’t good but view was good

Cons:

The smell of room small

2026-04-18 • via Nuitee
K
Ken • solo_traveller • nz
8
Pros:

Location

Cons:

Curtains didn’t block out street lights enough

2026-04-18 • via Nuitee
E
Ella • solo_traveller • gb
5
2026-04-18 • via Nuitee
P
Paul • solo_traveller • nz
6
2026-04-17 • via Nuitee
C
Chrystal • solo_traveller • nz
5
2026-04-16 • via Nuitee
C
Christophe • solo_traveller • fr
6
Pros:

L’emplacement

Cons:

La chambre est vieillotte, la personne le soir de mon arrivée n’était pas très agréable

2026-04-16 • via Nuitee
H
HellsBells • family_with_children • gb
6
Decent room very central in town
Pros:

Central location in town. Quiet room, comfortable bed, squeaky clean! I went out for the day before leaving for my flight in the evening and I got to leave my suitcase at reception all day. I even got to pop in and out to use the facilities (bathroom, WiFi, changing, phone charging) throughout the day before I left.

Cons:

Room is very small, balcony even smaller! Building itself is dated and use a bit of TLC. One reception member although helpful, looked and sounded very grumpy. Wasn't forthcoming with assistance unless asked and kinda ignored you otherwise.

2026-04-16 • via Nuitee
L
Lyn • solo_traveller • au
8
Pros:

Walking distance to sky tower, take away and shops.

Cons:

The shower was quite small but did the job.
No crockery or cutlery.

2026-04-16 • via Nuitee
S
Sumaira • couple • us
5
Its like living with 1ft wide bed thats narrower than twin and no space to even open luggage and walk in the room.
Pros:

Location

Cons:

Rooms and setup

2026-04-15 • via Nuitee
K
Kjell • extended_group • no
8
God beliggenhet i sentrum - nær bussterminalen.
Pros:

Beliggenheten var topp

Cons:

Ingenting

2026-04-15 • via Nuitee
F
FrancMM • family_with_children • ca
10
Pros:

Confort y ubicación.

Cons:

No tengo quejas del lugar

2026-04-15 • via Nuitee
Y
Yasmin • solo_traveller • br
8
2026-04-14 • via Nuitee
• couple • au
10
2026-04-13 • via Nuitee
T
Tom • solo_traveller • au
6
2026-04-12 • via Nuitee
J
John • couple • nz
8
Pleasantly surprised
Pros:

Location excellent. Great value for money. Good outlook/views

Cons:

Compact room but we knew this

2026-04-12 • via Nuitee
G
gabriela • couple • nz
7
2026-04-12 • via Nuitee
T
Traveler38984990748 • Solo travel
2
Really bad experience
Pros:

The location is very central, but unfortunately the noise at night is a serious issue. There is a bar directly downstairs, and every night there are people shouting and making noise until very late. Even with earplugs, I was not able to sleep properly. After two days without proper sleep, I even started to experience heart palpitations.

I raised this issue with the hotel, but I was told there were no similar rooms available. The only option offered was to pay extra for an upgrade. I was also told that the noise was caused by the nearby bar, not the hotel, so they would not take responsibility. I was even advised to deal with it myself, such as asking the bar to be quieter or calling the police, which is not a realistic solution for a guest.

In order to get some rest and be able to attend my classes, I had no choice but to pay extra to upgrade the room. However, even in the upgraded room, the balcony door lock was broken, and the hotel refused to fix it.

I don’t think it is reasonable for guests to pay extra due to noise issues caused by the location, especially when the alternative room also has unresolved problems. This experience was very disappointing.

2026-04-11 • via Tripadvisor
M
Mairi • solo_traveller • gb
7
Pros:

Good location

Cons:

Room a bit small

2026-04-11 • via Nuitee
D
dany • solo_traveller • pf
9
Pros:

La literie super confortable, le personnels toujours souriant agréable

Cons:

Le bruit

2026-04-09 • via Nuitee
N
Nicholas • solo_traveller • gb
7
2026-04-09 • via Nuitee