Serwir Hotel

Hotels
8 (2489 reviews)
Koningin Astridlaan 57 , Sint-Niklaas , be

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Noisy environment
Shower issues
Breakfast pricing

Categories

Cleanliness
7.75
General feedback on cleanliness was positive, but some comments about noise and maintenance may reflect on this aspect.
Service
8.25
Many reviews highlight friendly and attentive service from the staff.
Location
8.25
Multiple reviews mention the good location as a strong point.
Room Quality
7.75
Rooms were comfortable but some noted issues with the shower and lighting.
Amenities
8.25
Amenities such as a 24-hour reception and facilities like coffee makers were positively received.
Value for Money
7.75
Some comments suggest that certain offerings, like breakfast pricing, could be better.
Food and Beverage
8.25
Food quality received good remarks overall, with some minor critiques.
Overall Experience
7.75
General sentiment was positive with an emphasis on returning due to enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:36

Property Description

Luxurious Accommodations

Experience elegance and comfort at Serwir Hotel, just a short stroll from the iconic Grand-Place. The rooms boast modern amenities like flat-screen TVs and large windows, with some featuring indulgent rain showers in the luxurious bathrooms.

Culinary Delights

Indulge your taste buds at Brasserie Renardeau, offering exquisite French cuisine, and unwind at the bar with a diverse selection of aperitifs. Enjoy live piano music on weekends as you savor delectable dishes, complemented by a complimentary aperitif.

Convenient Location

Conveniently located near the bustling Waasland Shopping Centre, Serwir Hotel is perfect for both leisure and business travelers. With free WiFi, a charming tea room, and a welcoming 24-hour front desk, your stay is sure to be memorable.

Book now for an unforgettable stay at Serwir Hotel.

Important information:

Check in is possible from 15:00 until 07:00 in the morning

Price Adjustments – External Cost Factors
Our prices are based on the current cost structure and applicable legal provisions. Should significant changes occur between the date of reservation and the date of the stay in external factors beyond our control— including, but not limited to, changes in VAT rates or other government levies—the hotel reserves the right to adjust the agreed prices proportionally.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2489 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
A
Abdallah solo_traveller be
10
2026-05-02 via Nuitee
R
Radina couple no
10
Fantastisk
Pros:

Veldig fin hotel med snille folk som jobber der! Det var veldig lett å få tak i den.

Cons:

Ingenting

2026-05-02 via Nuitee
N
Natan couple be
8
Pros:

De kamer en het ontbijt

Cons:

Het personeel mocht voor mij vriendelijker zijn.
Bij het ontbijt hebben we lang gewacht voor iemand die ons kon ontvangen , dan zijn we zelf zonder iemand zijn hulp aan het ontbijt gestart, we kozen een tafel uit en we moesten naar de andere zaal gaan op een groffe manier

Bij het uitchecken was er niemand, ik heb aan de bel geduwd bij de receptie maar niemand kwam, ik ben zelf naar de bar gegaan, ze hebben me gezegd dat ik de kaar gewoon daar aan de receptie moest leggen, geen afscheid of niks, heel jammer

2026-05-01 via Nuitee
D
Damian couple nl
8
2026-05-01 via Nuitee
A
Adrian Partridge extended_group gb
8
Nice hotel, great food, quite luxurious but missing a couple finer details.
Pros:

Dinner was very good quality and the breakfast food looked good. Room was big with good lighting and easy to work.

Cons:

Breakfast looked good but a not big enough area and a design that causes congestion because there are corners. When I went to breakfast there was a large group so not enough space therefore as I could not spare much time I just took a take-out coffee and a couple pastries instead of waiting to sit somewhere and for the busy-ness of the food area to reduce - it's a shame because I it all looked so nice. Other negative for me was the shower. The soap and taps were in the wrong places and the shower head was in a fixed place so could not be moved up or down which is standard everywhere else.

2026-05-01 via Nuitee
D
Dimitri solo_traveller be
1
2026-05-01 via Nuitee
H
Henk couple nl
9
Kwalitatief goed hotel en gunstige ligging/goed bereikbaar
Pros:

Perfecte kwaliteit van de (grote) bedden, ruime en zeer schone kamer/badkamer en uitgebreid ontbijtbuffet van goede kwaliteit

Cons:

Kamer is mede door vloerbedekking iets gedateerd. Prijzen van het, trouwens wel van goede kwaliteit, diner zijn in een enkel geval aan de hoge kant. ( bv soep € 12,00 en 0,5 ltr water € 8,00 in mei '26)

2026-05-01 via Nuitee
J
Joyce1304 couple nl
9
Mooi 4**** hotel die zijn sterren echt wel verdiend heeft. ook dineren kun je daar lekker.
Pros:

Ontbijt was voldoende keus en was lekker, badkamer was netjes, lekkere doucheproducten, tissues waren te weinig, maar die werden met behulp van whatsapp bericht zo aangevuld, bedden waren ook prima.
Ook handig dat het vlak naast een grote shopping mall lag, om even te shoppen. "Waasland shopping"
Aardig personeel. Het restaurant is ook netjes voor een chique diner.

Cons:

De kraaiende haan, die de hele dag door kraaide. Maar daar kan het hotel niets aan doen. Behalve er coq au vin van maken. ;)

2026-05-01 via Nuitee
L
Lucas couple fr
7
On reviendra lors d'un prochain trajet vers les pays bas
Pros:

Chambre et petit dejeuner

Cons:

Il doit y avoir une discotheque a coté qui s'entend beaucoups

2026-05-01 via Nuitee
C
Christoff solo_traveller be
7
2026-04-30 via Nuitee
U
Udaya solo_traveller in
8
2026-04-29 via Nuitee
C
christian solo_traveller fr
8
Bien
Pros:

Bon petit déjeuner
Et bon repas du soir

Cons:

Pas de traduction de la carte en français
Chambre 312 mal isoler par rapport à la route

2026-04-28 via Nuitee
R
Rita couple us
9
2026-04-28 via Nuitee
M
Maya150488 solo_traveller be
5
Moyen
Pros:

Petit dejeuner et parking

Cons:

Beaucoup de bruit (cuisine, hotte), mauvaises odeurs, literie non confortable

2026-04-27 via Nuitee
T
Tracey couple nl
8
2026-04-26 via Nuitee
B
Bleyaert solo_traveller be
10
Goede prijs kwaliteit
Pros:

De locatie is top om het shoppingcentrum te bezoeken.
Dicht bij de autostrade om vlot andere steden te bezoeken.

Cons:

Geen opmerkingen

2026-04-26 via Nuitee
S
Sjirk 875 solo_traveller nl
8
Pros:

Prima te bereiken, gratis parkeren op eigen terrein. Vriendelijk personeel en goede bedden, en een prima ontbijt.

Cons:

Niets

2026-04-26 via Nuitee
L
leon solo_traveller fr
10
Pros:

Super

Cons:

Rien

2026-04-25 via Nuitee
C
Craane solo_traveller nl
8
2026-04-24 via Nuitee
H
Hans solo_traveller be
5
Een tegenvaller gezien het hotel overboekt was blijkbaar
Pros:

Het Ibis Hotel heeft me een goed alternatief gegeven .

Cons:

De kamer in Hotel Sewir was blijkbaar de dag van de aankomst plots niet meer beschikbaar.
Het hotel heeft me opgebeld met de middag om naar Hotel Ibis te gaan overnachten, gezien ze overvol zaten.
Een paar dagen er voor kreeg ik nog een mail dat ik verwacht werd die dag zonder problemen.
Jammer dus.

2026-04-24 via Nuitee