Serwir Hotel

Hotels
8 (2564 reviews)
Koningin Astridlaan 57 , Sint-Niklaas , be

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Noisy environment
Shower issues
Breakfast pricing

Categories

Cleanliness
7.75
General feedback on cleanliness was positive, but some comments about noise and maintenance may reflect on this aspect.
Service
8.25
Many reviews highlight friendly and attentive service from the staff.
Location
8.25
Multiple reviews mention the good location as a strong point.
Room Quality
7.75
Rooms were comfortable but some noted issues with the shower and lighting.
Amenities
8.25
Amenities such as a 24-hour reception and facilities like coffee makers were positively received.
Value for Money
7.75
Some comments suggest that certain offerings, like breakfast pricing, could be better.
Food and Beverage
8.25
Food quality received good remarks overall, with some minor critiques.
Overall Experience
7.75
General sentiment was positive with an emphasis on returning due to enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:36

Property Description

Luxurious Accommodations

Experience elegance and comfort at Serwir Hotel, just a short stroll from the iconic Grand-Place. The rooms boast modern amenities like flat-screen TVs and large windows, with some featuring indulgent rain showers in the luxurious bathrooms.

Culinary Delights

Indulge your taste buds at Brasserie Renardeau, offering exquisite French cuisine, and unwind at the bar with a diverse selection of aperitifs. Enjoy live piano music on weekends as you savor delectable dishes, complemented by a complimentary aperitif.

Convenient Location

Conveniently located near the bustling Waasland Shopping Centre, Serwir Hotel is perfect for both leisure and business travelers. With free WiFi, a charming tea room, and a welcoming 24-hour front desk, your stay is sure to be memorable.

Book now for an unforgettable stay at Serwir Hotel.

Important information:

Check in is possible from 15:00 until 07:00 in the morning

Price Adjustments – External Cost Factors
Our prices are based on the current cost structure and applicable legal provisions. Should significant changes occur between the date of reservation and the date of the stay in external factors beyond our control— including, but not limited to, changes in VAT rates or other government levies—the hotel reserves the right to adjust the agreed prices proportionally.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2564 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
M
Maaike • solo_traveller • nl
4
Pros:

De kussens waren comfortabel, met voor ieder de optie tussen een zacht of stevig kussen.

Cons:

Duidelijk zichtbare schimmel in de badkamer,
Toiletbril niet schoon,
Twee verschillende onderstellen van het bed, waardoor het bij elkaar geraapt voelt, daarnaast ook erg veel stof onder de bedden.
Het ene matras had een matrasbeschermer, de andere niet. Deze matrasbeschermer voelde door de lakens heen alsof je op een dik plastic zeil ligt en kraakte heel erg bij draaien en opstaan.
Gordijnen en handdoek hadden vlekken.

2026-06-06 • via Nuitee
A
Adu • couple • be
9
2026-06-06 • via Nuitee
N
Nora • solo_traveller • fr
9
2026-06-06 • via Nuitee
M
Mar • solo_traveller • es
8
2026-06-05 • via Nuitee
M
Marine • solo_traveller • be
8
Je recommande vivement
Pros:

Petit-déjeuner hyper complet nous avons adorés, la literie, la douche italienne. Le personnel hyper accueillant.

Cons:

La télévision (3 chaînes en français, pas ab3, pas rtl, pas rtbf, ...), pas moyen de connecter son gsm sur la tv car pas smart tv, nous avons dû regarder Netflix sur un de nos gsm ...
Il manque une lumière blanche juste au dessus du miroir dans la salle de bain.

2026-06-04 • via Nuitee
A
Anna • solo_traveller • nl
9
2026-06-03 • via Nuitee
P
PAWEL KUREK • solo_traveller • ie
5
2026-06-03 • via Nuitee
A
André • extended_group • be
9
Pros:

chambre spacieuse ,mini frigo , le déjeuner complet ,bien présenté

Cons:

Tout étais parfait rien a retire

2026-06-02 • via Nuitee
L
Liesbeth • couple • nl
9
Prima hotel, goed bereikbaar met fijne kamers en goede Brasserie
Pros:

Ruime kamer, fijne bedden, keuze in kussens. Goede badkamer. Alles vrij nieuw.

2026-06-01 • via Nuitee
F
Friedrich - W. • solo_traveller • de
7
2026-06-01 • via Nuitee
S
Sónia • couple • pt
8
2026-06-01 • via Nuitee
A
Adrianus • couple • nl
9
Fantastisch
Pros:

Goed en zeer attent personeel

Cons:

Alleswas goed georganiseerd

2026-06-01 • via Nuitee
U
Udo • couple • de
7
Pros:

Het ontbijt was goed, hoewel je bij een hotel van 4 sterren toch zou verwachten dat er verschillende eiergerechten zijn waaruit je zelf kunt kiezen.
De gratis parkeerplaatsen zijn daarentegen een pluspunt.

Cons:

Het hotel wil ongetwijfeld de beste in de buurt zijn, maar dan botsen verwachting en realiteit op elkaar.
Verouderde liften, een versleten kamer, een krakend bed, wandbekleding die van de muur valt, een vinger dikke laag stof op het deurkozijn in de badkamer, een bruin verkleurde wastafel en schimmel op de douchewand.

2026-06-01 • via Nuitee
P
Peter • couple • nl
9
Een prima, luxueuze overnachting op weg naar verder
Pros:

Prima kamer met goede badkamer en sanitair en fijne handdoeken

Cons:

De lift was wat traag

2026-05-30 • via Nuitee
N
Nath Blum • couple • nl
9
Exceeding my expectation
Pros:

Very new room, super clean, comfortable, very quiet and a great breakfast.

Cons:

I would have liked to be able to order a snack or drinks from a vendor machine.

2026-05-29 • via Nuitee
A
Alberto • solo_traveller • it
7
2026-05-29 • via Nuitee
A
Annick • solo_traveller • be
5
Pros:

De prijs was goed .

Cons:

Bij aankomst is het een mooi hotel , eenmaal op de kamer ga je terug in de tijd ,voor ons was dit oke was enkel voor 1 nacht enkel te slapen , maar er kon geen raam open , en alles wat er in de kamers rond je gebeurt hoor je . Om enkel te slapen is het oke, maar niet voor een paar nachtjes.

2026-05-29 • via Nuitee
I
Ilaria • extended_group • it
8
2026-05-29 • via Nuitee
V
Volders • couple • be
8
2026-05-28 • via Nuitee
S
SILVIA • couple • es
8
CORRECTO
Pros:

habitación correcta y desayuno correcto

Cons:

nuestra habitación daba a la parte de atrás del hotel y había mucho ruido de motor hasta bien tarde

2026-05-28 • via Nuitee