Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Beautiful location
Ecofriendly
Great food

Categories

Cleanliness
9.16
Standard quality for this hotel tier.
Service
9.63
Standard quality for this hotel tier.
Location
9.67
Simply the most beautiful place, tucked away in the hills overlooking Rethymno.
Room Quality
9.42
Simply the most beautiful place, ecofriendly and exquisitely refashioned from an old village.
Amenities
9.15
Standard quality for this hotel tier.
Value for Money
9.11
Standard quality for this hotel tier.
Food and Beverage
9.56
In-house restaurant was likewise awesome with a great selection of Cretan wines.
Overall Experience
9.53
Overall experience was exceptional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:21

Property Description

Luxurious Spa

Indulge in massages, body treatments, and facials at our spa for the ultimate relaxation experience.

Gourmet Dining

Savor delicious meals at the on-site restaurant or enjoy the convenience of room service during your stay.

Exclusive Amenities

Benefit from complimentary Wi-Fi, concierge services, and a 24-hour front desk for a seamless hotel experience.

Pamper yourself and book a stay at Kapsaliana Village Hotel, where luxury meets tranquility amidst the beauty of Rethymno.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 56 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.67
Room Quality: 9.42
Amenities: 9.15
Value for Money: 9.11
Food and Beverage: 9.56
Overall Experience: 9.53
J
Jonathan
10
Pros:

Absolutely magical with an outstanding restaurant (Elaia) and staff. The beauty of the architecture and property have to be experienced first hand. Highly recommend the wine tasting & cooking experiences offered.

2025-10-12 via Nuitee
F
Fredrik
10
Pros:

An amazing place of beauty. The restaurant is probably the best on Crete.

2025-10-04 via Nuitee
K
Karen partner
10
Pros:

Very quiet and peaceful with some nice history.

2025-09-07 via Nuitee
V
Vincent partner
10
Pros:

Simply the most beautiful place, tucked away in the hills overlooking Rethymno. Ecofriendly and exquisitely refashioned from an old village. In-house restaurant was likewise awesome with a great selection of Cretan wines.

2025-07-17 via Nuitee
S
Sanford
10
Pros:

This is a special place in a beautiful setting. While we used it as a base to explore the area, we made also made sure to relax in our beautiful courtyard and on premises. Our highlight was a cooking course with the two chefs, who were delightful and taught us a lot about Cretan cooking. The restaurant consistently produced high quality offerings for breakfast and dinner. We loved our stay here!

2025-06-15 via Nuitee
M
Melinda Teresita
10
Pros:

There needs to be a rating above excellent as this resort was world class. From the food, rooms to the hospitality everything was top rate. The resort is beautiful and relaxing. I love being surrounded by nature in a beautiful setting. The daily breakfast spread was one of the best I ever had. Already planning my next trip back!

2025-05-06 via Nuitee
C
Chris partner
10
Pros:

A very charming small hotel. The hotel was an old olive oil producing village that fell into ruin. Each of the rooms has been renovated from small workers cottages to a charming standard. It is such a lovely, quiet spot away from the hustle and bustle. The pool is idyllic, the only criticism would be that I think it should be adults only. The ambience was somewhat spoilt when there was a couple with a baby who was crying by the pool and had the parents speak baby talk which ruined the quiet setting, the hotel is much better suited as an adults only due to its quiet nature. Food was excellent, breakfast choice is vast and evening meals were always excellent albeit on the pricier side, but we ate there every night. The hotel is a bit isolated away from the main tourist areas but that suited us down to the ground to be somewhere quiet. We would return.

2024-10-08 via Nuitee
R
Richard Alan
10
Beautiful
Pros:

Beautiful concept. A very old olive oil producing village recovered and turned inta a hotel. The ancient houses turned into hotel rooms. Breakfast varied and excellent. Would love to return

2024-09-25 via Nuitee
E
ERIC
10
Le haut de gamme crétois!
Pros:

Le haut de gamme ... évidemment vous payez cher mais quel service !
de l'accueil, au petit déjeuner (remarquable, succulent, produits locaux , faits maison), à la piscine, et au restaurant le soir ...
Tout est beau tout est bon , le calme absolu

des visites en voiture, des rando à pied, sont accessibles facilement

2024-09-15 via Nuitee
V
Verified traveler
10
Tranquil
Pros:

What a wonderfully hotel to stay at, relaxing and with beautiful gardening

2024-06-14 via Nuitee
A
Andrew
10
Gorgeous
Pros:

Stunning hotel. Luxurious, friendly staff. Great restaurant and pool. Lovely herbal plants everywhere - smells beautiful!

2024-06-09 via Nuitee
C
carrie
6
Pros:

The staff was all over us and we had no privacy— people were in our backyard cleaning the pool and dealing with various maintenance issues the whole time, testing the water, cleaning buckets and tools in our space all morning, no sense of the serene and calm that there is in for instance the main pool area. So that was odd. The dinner meal was increbly bad— inexcusable in every way. As if no one had ever been to a nice restaurant in for instance Ca, which this place should feel like since the surroundings are full of gorgeous fresh produce and would easily translate to a farm stay experience. Our server gave us Cabernet when we asked for light red, and without telling us the price the most expensive. Then we asked for pasta for the kids since the table nearby had been offered, and then, after waiting over 30 minutes, the kids were served a bowl of potato foam with no pasta in sight because, we were told, the chef had a “surprise” get out of here!! It was so bad I can easily describe it as the worker meal in years, and def the worst in Greece by order of magnitude. And the price for all this food that basically tasted like eating straight chicken boullion and raw crayfish, at cat food sized portions, was almost $300. It was absolutely laughable in the end. The owner was seated nearby and never once glanced out way, though clearly our waiter was struggling and we were engaged in long back and forth with his staff. Terrible.

2024-05-25 via Nuitee
H
Hollie
10
Peaceful perfection
Pros:

Fantastic hospitality, wine tasting was a highlight of our trip. The hotel is beautiful and very sympathetically renovated. Very peaceful and relaxing.

2023-10-15 via Nuitee
A
ann family
10
Pros:

The property was very beautiful and relaxing. The food was amazing and the staff were very friendly and warm. Thoroughly enjoyed the experience.

2023-09-25 via Nuitee
J
JEAN PAUL
8
dommage pour le pdj
Pros:

Très bon accueil ,personnel très pro, cuisine excellente, hôtel très agréable et très bien aménagé. le seul bémol est de devoir payer le chocolat chaud au pdj alors que la réservation incluait le pdj.

2023-07-28 via Nuitee
V
Veronica family_with_children
10
Pros:

Truly special. Food, property and service. Bliss.

2023-07-26 via Nuitee
D
Dido partner
10
Pros:

Beautiful hotel, exceptional setting, wonderful service.

2023-07-09 via Nuitee
S
Sandy partner
10
Pros:

Let’s just say we didn’t want to leave! Wonderful amenities, friendly staff who bent over backwards to make sure we had all we needed, amazing food, especially the breakfast! Will be back again.

2023-06-30 via Nuitee
J
Jenna partner
10
Pros:

We had an incredible stay at Kapsaliana. The room and property were stunning, the staff was very kind and helpful suggesting things to do, and the food at the hotel restaurant was some of the best we had in Crete. Would absolutely stay again!

2023-06-28 via Nuitee
P
Peter partner
10
Pros:

Much thought has clearly gone into making this a haven of peace, which also has wonderful food. Very hard to find anything negative to say about it - we loved it.

2023-04-13 via Nuitee