ITC Gardenia, a Luxury Collection Hotel, Bengaluru

Hotels
•
Luxury Collection
9.6 (300 reviews)
No.1, Residency Road, Bengaluru, Karnataka, 560025 , Bengaluru , IN
91-80-22119898

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Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
Free bicycles on site
No single-use plastic stirrers
Free WiFi
Swimming pool
24-hour front desk
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location and amenities
Cons:
Food quality issues
Crowding at the coffee shop during peak hours

Categories

Cleanliness
10
Rooms were described as clean, comfortable, and well maintained.
Service
10
Staff were consistently praised for being friendly and helpful.
Location
10
Centrally located with everything within a distance of 10-15 minutes.
Room Quality
10
Rooms described as spacious with good amenities.
Amenities
10
Large and beautiful swimming pool; modern amenities mentioned.
Value for Money
9.65
Some complaints about food pricing but overall recommended.
Food and Beverage
7.15
One review indicated extremely poor food quality, affecting the overall rating.
Overall Experience
10
Many guests reported a pleasant and memorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:37

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages, body treatments, and facials at the spa, and take advantage of the outdoor pool, sauna, and 24-hour fitness center for ultimate relaxation.

Gourmet Dining and Entertainment
Savor international cuisine at Cubbon Pavilion or enjoy 24-hour room service. Unwind with a drink at the bar/lounge while being entertained by a 49-inch Smart television with DVD player.

Convenient Services and Central Location
Benefit from complimentary Wi-Fi, a hair salon, and wedding services. Explore nearby attractions like Brigade Road, Church Street, and Garuda Mall. The hotel’s central location puts you near major landmarks and shopping areas.

Pamper yourself in the heart of Bengaluru at ITC Gardenia, a Luxury Collection Hotel. Book now for an unforgettable stay!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BLR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.6
Based on 300 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.65
Food and Beverage: 7.15
Overall Experience: 10
M
Mohamadreza • solo_traveller • de
9
2026-06-06 • via Nuitee
N
Nader • couple • bh
8
I would stay there again for sure
Pros:

Quiet
Clean
Very good quality food
Room service was great
Staff were excellent

Cons:

The furniture needs to be upgraded
Bathroom door too heavy to slide open and close

2026-06-05 • via Nuitee
A
Aman • solo_traveller • in
5
2026-05-31 • via Nuitee
A
Adhvik Alwar • family_with_children • in
5
Pros:

Breakfast spread was very good but few of the staffs around were not courteous,
Rooms are spacious,

2026-05-31 • via Nuitee
M
Manasa • family_with_children • us
9
Pros:

The room was the perfect size and we had a really nice & comfortable stay. We landed here in the middle of the night from the airport. The breakfast was awesome. The hotel is ideally located in the middle of the city.

Cons:

Lunch service was mediocre. Other than this everything was really good.

2026-05-27 • via Nuitee
M
MARTIN • couple • us
10
Fantastic hotel and staff. Great location.
Pros:

Concierge Roschi was wonderful and extremely helpful
Breakfast was plentiful
Room was clean and quiet

Cons:

I ordered a drink in the Pavilion Friday evening but it did not come so had to re-order it 30 minutes later

2026-05-24 • via Nuitee
M
Marilia • solo_traveller • br
10
2026-05-16 • via Nuitee
N
Niyas • solo_traveller • in
10
Great Stay, Superb
Pros:

Awesome property and location

Cons:

Balcony was mess with birds shit which me and family were unable to step into it. Kindly cover the entire balcony are in order to avoid such incidents.

2026-05-13 • via Nuitee
J
Jon • couple • gb
10
A class act
Pros:

Flawless service from the moment we arrived to the moment we left. The front desk staff were superb - professionally conversational and keen to help with any questions we had. Excellent breakfast range and fresh - it was always a great start to the day. I’d definitely stay here again when I am next in Bangalore.

Cons:

Nothing

2026-05-13 • via Nuitee
S
Sai Vishnu • couple • au
10
2026-05-13 • via Nuitee
D
Devadasan • couple • in
9
Excellent
Pros:

Good, need varieties in Chinese

Cons:

No comments

2026-05-04 • via Nuitee
K
Kuldeep Singh • solo_traveller • in
9
It was a wonderful stay. The entire staff was courteous.
Pros:

Breakfast menu had adequate varieties. Location was ok.

2026-05-01 • via Nuitee
T
t • couple • in
1
2026-04-30 • via Nuitee
K
Kumari • couple • lk
10
MEMORABLE AND WE WILL COME AGAIN!
Pros:

THE BREAKFAST ARRAY WAS FABULOUS.

Cons:

THE STAFF WERE VERY BUSY AS THEY WERE HAVING TO COVER LOTS OF TABLES ACROSS THE DINNING AREA.

2026-04-22 • via Nuitee
B
Balaji • couple • in
2
2026-04-19 • via Nuitee
S
Shipra • solo_traveller • in
10
2026-04-18 • via Nuitee
B
bindal • solo_traveller • in
10
2026-04-13 • via Nuitee
K
khader • couple • gb
7
Overall good experience
Pros:

Good property,location, staff were very helpful and empathetic

Cons:

Room given initially had Issues with shower.
Although breakfast had a very good spread but it was pandemonium, staff unable to deliver items ordered, tables were untidy.

2026-04-11 • via Nuitee
A
Adhiraj • couple • ng
10
2026-04-10 • via Nuitee
M
Meempat .R .Shankar • family_with_children • bw
8
2026-04-05 • via Nuitee