Peaks Hotel and Suites

Hotels
9 (907 reviews)
218 Lynx Street P.O, BOX 2200 , Banff , ca

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Limited breakfast options
No hot tub/pool

Categories

Cleanliness
8.96
The hotel was super clean and well maintained as mentioned in several reviews.
Service
9.43
Staff were friendly and accommodating, as highlighted in multiple reviews.
Location
9.97
Location is fabulous, right in the heart of Banff town, making it convenient for shopping and sightseeing.
Room Quality
8.92
Rooms were described as comfortable with a cozy cabin vibe.
Amenities
8.45
Some amenities like breakfast were mentioned as lacking, impacting overall satisfaction.
Value for Money
8.91
Overall value seemed to be in line with expectations.
Food and Beverage
7.96
Limited mention of food options, with breakfast not included.
Overall Experience
9.43
Overall experience was highly rated with many reviews recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:16

Property Description

Convenient Location in Banff

Nestled in the heart of Banff, Alberta, Peaks Hotel and Suites offers a comfortable stay just 2 km from the historic Cave and Basin National Historic Site.

Modern Amenities for a Relaxing Stay

This 3-star hotel boasts air-conditioned rooms equipped with everything you need, from a coffee machine to a flat-screen TV. Some units even feature a balcony for stunning views of the surrounding area.

Explore Banff's Beauty

With activities like hiking, skiing, and cycling at your doorstep, Peaks Hotel and Suites is the perfect base for adventure seekers looking to explore the scenic wonders of Banff.

Ready to experience the beauty of Banff from Peaks Hotel and Suites? Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 18 per day.

Location

Guest Reviews

9
Based on 907 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.97
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
J
Janice • couple • gb
10
Best stay we’ve had in Banff - it will be our first choice to return
Pros:

Great location - close to cafes, restaurants and ski bus (but very quiet).

Very clean and well furnished

Staff are very friendly and responsive. Always happy to help.

Cons:

Nothing at all

2026-03-12 • via Nuitee
P
Paul • extended_group • gb
9
Very good overall, matched the positive reviews on line
Pros:

Very clean, great location, liked the free coffee / hot drinks facility. Sister hotel over the road great for breakfast, lovely buffet. Also use of swim / sauna facilities

Cons:

One minor improvement would be the ability to offer single beds in the room (as an option) rather than 2 x doubles. We had 2 rooms with 6 males and single beds would have been preferable

2026-03-12 • via Nuitee
A
ANNELIN • extended_group • us
10
Love the place. I would highly recommend the place. Will be back soon!
Pros:

Property location is excellent. Right at the downtown Banff but away from the crowd. Almost everyday (morning) we see deers right outside the hotel.

Cons:

No breakfast offered

2026-03-10 • via Nuitee
G
George • couple • us
10
Great place to stay in Banff
Pros:

Excellent location in Banff. Short walk to shops, restaurants and bars. Underground parking. Spacious and well appointed rooms. 20 min to Sunshine ski area, 40 min to Lake Louise ski area.

2026-03-08 • via Nuitee
G
George • couple • us
9
Great location and roomy
Pros:

Great location in Banff. Newer hotel with modern amenities. Close to all restaurants, bars and shopping.

2026-03-08 • via Nuitee
H
HAYLEY • couple • us
10
Great stay for our ski trip to Banff. Location was amazing!!
Pros:

Didn't partake in a breakfast but fresh coffee and a nice selection of tea was in the lobby area and in room.

2026-03-06 • via Nuitee
T
Therese • solo_traveller • us
10
2026-03-03 • via Nuitee
M
Mark • couple • ca
8
2026-02-25 • via Nuitee
G
gregory • solo_traveller • bb
5
Excellent stay at Peakes Hotel
Pros:

The location was great , we had a loft which was very spacious and had everything you needed .The Kitchenet was a nice addition . The view was also lovely.

Cons:

Nothing

2026-02-24 • via Nuitee
J
JOOHEE • couple • ca
10
2026-02-24 • via Nuitee
S
Sam • couple • ca
9
Great location in Banff
Pros:

Unique hotel - self check in was convenient including access to the underground parking. You check in using an app, when your room is ready, the app sends you your room number. You scan the room number (via the app) to get into the underground parking and into the hotel itself, then your room. There is a free area to wash your car if you want. Quality hair/soap/cream products provided. Coffee (Nespresso machine with pods)/tea/hot chocolate in room to start your day - also mini fridge. Loved the white noise machine provided although our room was very quiet (Room 222) as we faced the back of the building. The bed was comfortable. Decor and bedding were nice also - cabin feel. Black out blinds in room - great for sleeping. Clean and bright hotel. There is laundry facilities available. Robes provided in closet. Once ready to check out, again you do that through the app and they hotel sends you a detailed receipt via email. There is a buffet breakfast at their sister hotel, which is directly across the road. We did not go there but it was nice to know we had an option. Had to leave early - Tim Hortons does not open until 6 am which is 2 blocks away. The Peaks is central to downtown Banff so you can walk to many shops and restaurants when you are there.

Cons:

Only thing we did not like is that the room did not have air circulating. There was no fan only hot or cold. As a result it felt stuffy when you slept. We did ask the front desk for a portable fan to assist in moving the air in the room. They were quick to provide us with one. Being such a modern hotel, it would have been nice to have the air circulate. Unfortunately that the hotel does not have its own facilities at least a bar. You have to go across the road to the sister hotel for a bar, pool, etc. When it is cold out it is not convenient. Underground parking is great; however, a little tight for larger trucks. The shower is a little complex also. Not sure why they choice such a set up. Would have been better to have a simple shower head/hand head set up rather than these sprayers, which are useless and too many taps. Things for the hotel to consider is perhaps including a free breakfast with the stay (since no facilities at this hotel - nice perk to make up for it). Also reduce the amount of communication (texts, emails, etc) before the trip - it was a little too much.

2026-02-12 • via Nuitee
L
Lee • family_with_children • au
9
Great Hotel right in the heart of Banff
Pros:

Great location right next to the all the main street restaurants and pubs.
Hotel was very clean, beds were super comfy and rooms were nice and quiet with dark block-out curtains. Free coffee and hot chocolate in the lobby (also coffee pods in your room) Nice soaps and handwash liquids.
Garage had an area to wash your car which is also an added bonus during winter where a quick hose off is needed sometimes.
Would stay here again!

Cons:

The shower was a bit space-aged with all sorts of taps and squirters, almost need a license to operate it. It scared my 11yo son, he didn't know what to do with it.
It was fine once you figured out which taps to use.

2026-02-10 • via Nuitee
P
Paul • couple • au
9
Excellent - I would recommend and stay again
Pros:

The Peaks was very centrally located to downtown Banff. The staff were helpful and friendly,
We were upgraded (extra discounted cost) to a bigger room with loft bedroom. This was perfect for out 13 day stay

Cons:

Using the pool and fitness centre at the Banff Lodge across the road wasn't very convenient especially when it was really cold. Would be better if Peaks had own facilities

2026-02-08 • via Nuitee
T
Timothy • family_with_children • us
10
Friendly staff and great location
Pros:

Clean, comfortable and friendly

Cons:

Nothing

2026-02-08 • via Nuitee
J
Jessica • couple • au
10
2026-01-31 • via Nuitee
J
Jessica • couple • de
9
Pros:

Very friendly staff and nice hotel.
Pool available across the street.

2026-01-31 • via Nuitee
J
Jessica • couple • de
9
2026-01-31 • via Nuitee
M
Marcus • family_with_children • au
8
Comfy hotel in good location
Pros:

Location was great, hotel had a nice alpine vibe, rooms & beds were comfy.

Cons:

No bar

2026-01-29 • via Nuitee
I
Iveta • family_with_children • cz
10
2026-01-24 • via Nuitee
B
Brian • solo_traveller • us
9
2026-01-23 • via Nuitee