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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ski storage
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Key card access
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Ski storage
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Secured parking
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Garage
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Horse riding nearby
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Snow sports gear
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Charcoal grill
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Convenient Location in Banff
Nestled in the heart of Banff, Alberta, Peaks Hotel and Suites offers a comfortable stay just 2 km from the historic Cave and Basin National Historic Site.
Modern Amenities for a Relaxing Stay
This 3-star hotel boasts air-conditioned rooms equipped with everything you need, from a coffee machine to a flat-screen TV. Some units even feature a balcony for stunning views of the surrounding area.
Explore Banff's Beauty
With activities like hiking, skiing, and cycling at your doorstep, Peaks Hotel and Suites is the perfect base for adventure seekers looking to explore the scenic wonders of Banff.
Ready to experience the beauty of Banff from Peaks Hotel and Suites? Book your stay now for an unforgettable getaway.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not possible) and costs CAD 18 per day.
Location
Guest Reviews
The staff were friendly and welcoming. The property was handy to the town centre and had parking on property. The room was spacious, modern and clean. The staff also made our stay extra special since they knew it was our honeymoon.
The pool area could be better but it was getting maintenance done at the end of our drip.
Wenn man im Zimmer nach hinten raus hat, schaut man auf eine Häuserwand, die 10 m entfernt ist. Morgens um sechs kommt die Müllabfuhr Die hört man deutlich.
The room was lovely, it was modern and spaceous. It was very comfortable. The location is excellent.
The room backed on to an ally where there was noise from deliveries from early morning. You can use the pool/sauna that belongs to the hotel across the street but it doesn't have it's own.
Conveniently located
No drinking water provided
Rooms were very well appointed and clean. Breakfast at the sister hotel across the street was really good. Location was super convenient.
Pool being closed for maintenance some of the time.
Good location!
The hotel assigned us a first-floor room next to the street. Construction vehicles woke me up at 6 AM, and I couldn’t fall back asleep afterward.
Location was perfect. Check in and check out was done with ease. Quiet and clean corridors. Housekeeping staff were very friendly and attended to our needs.
Amenities have to availed of on the other establishment.
El personal muy atento.
Ubicación excelente. Muy acogedor.
La cafetera en la salita de la entrada todo un detalle.
The location, cleanliness were excellent. The day staff were helpful and caring. They listened to our issues and acted to support and resolve as best they could.
Our grandson loved the area to make hot chocolate. It seemed a firm favourite for most of the children.
The rooms were comfortable and the beds also. At night it was very quiet.
Unfortunately at the time we were there there was refurbishment going on to the exterior of next door so there was banging and drilling during the day.
Also the surrounding roads were being redeveloped and that meant the coach to Lake Louise was not accessible at the hotel. We had quite a trudge each day with skis etc to access it.
Neither of these things were told to us before or even on arrival.
The night guy was a bit terse with us on arrival which wasn’t the best start.
Beautiful amenities, very quiet and comfortable. New. Excellent location.
The property was in a perfect location! close to the banff centre and we enjoyed the pool facilities too at the other hotel. The room was spacious and the bed was comfy especially after long days of hiking.
There was confusion with the payments of the hotel at the end of our stay. There wasn’t a huge explanation of what was needing to be paid / what it was for , which left us with queries and thankfully another staff member was able to help us. Definitely better communication between what costs you are paying for / deposits as just sending an email of a receipt isn’t clear!
Fantastic location, large bedrooms, spotlessly clean, helpful staff & excellent value for money.
Happy with everything.
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