Grand Eska Hotel & Suites Batam

Hotels
7.8 (614 reviews)
Jl.Prambanan No.1 Jodoh , Nagoya , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Comfortable stay
Cons:
Cleanliness issues
Room quality concerns
Value for money discrepancies

Categories

Cleanliness
6.44
Several comments about dusty rooms and worn-out bathrooms indicate cleanliness issues.
Service
8.91
Staff were mentioned as excellent and helpful in multiple reviews.
Location
8.95
Many reviews highlighted the great location of the hotel.
Room Quality
7.4
Some rooms were described as small and dated, affecting the quality perception.
Amenities
7.93
Amenities like the swimming pool and breakfast were positively noted, though some areas need improvement.
Value for Money
6.89
Reviews indicated that prices might not match the quality of stay, especially in relation to room size.
Food and Beverage
7.44
Some food items were described as salty and oily, with calls for more variety in the breakfast menu.
Overall Experience
8.41
Mixed reviews, but overall experience was rated positively by a good number of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:12

Property Description

Generous Living Space and Prime Location
Grand Eska Hotel & Suites Batam offers spacious accommodation near the business district, just a short drive from the airport and ferry terminal.

Luxurious Amenities
Each guestroom features individually controlled air conditioning, cable TV, and deluxe bath amenities for a comfortable stay.

Fitness and Dining Options
Enjoy the well-equipped fitness center, swimming pool, and relaxing massages. Indulge in Indonesian and continental cuisine at Swiss Café or unwind with drinks at the Lobby Lounge or Island Pool Bar.

Book your stay at Grand Eska Hotel & Suites Batam to experience luxury and convenience in Batam.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 614 reviews
Cleanliness: 6.44
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 6.89
Food and Beverage: 7.44
Overall Experience: 8.41
S
salmah couple sg
7
nice lobby and lounge decor
Pros:

balcony area

Cons:

Room - the hangars for hanging clothes placed right above the pantry area. Breakfast - food served not palatable and drinks was orange syrups instead of juice.

2026-05-15 via Nuitee
P
Pilvathashenee couple my
10
Nice stay, clean rooms, friendly staff 👍
Pros:

Had a very pleasant stay here. The room was clean, staff were friendly, and the location was convenient. Breakfast was nice too. Would definitely come again!

2026-05-15 via Nuitee
F
Fauzila couple sg
3
Average
Pros:

Bed is comfy n big

Cons:

Room run down. Need to do some upgrading. Toilet is small. Hallway is small.

2026-05-11 via Nuitee
G
Gerson solo_traveller fi
10
Pros:

Breakfast was good as well as the room. The staff was really welcoming

Cons:

No towels at the gym. I also found a dead cockroach at the gym

2026-05-10 via Nuitee
S
Saraa couple sg
7
For one night, it’s ok but not worth the money.
Pros:

The staff.

Cons:

The sliding door to the balcony is so hard to push. It’s a workout every time. There’s kitchenette but no gas, no scissors and knife. No ice cube maker. The food selection for breakfast was meh.

2026-05-04 via Nuitee
S
Saraa couple sg
7
It’s okay for one night.
Pros:

The staff.

Cons:

The sliding door to the balcony needs hard work. It was so hard. There’s kitchenette but no gas, no scissors and knifes. The breakfast selection was as meh.

2026-05-04 via Nuitee
I
Ithnaini solo_traveller ca
7
2026-05-03 via Nuitee
S
Siti Azza solo_traveller sg
8
2026-04-30 via Nuitee
N
Nea solo_traveller my
8
2026-04-29 via Nuitee
T
Toh solo_traveller my
9
Pros:

The staff are very friendly and helpful. Room is clean and ventilated. Breakfast also very nice.

Cons:

Location a bit out from business area, there is no store nearby if you want to buy something.

2026-04-28 via Nuitee
C
Chong Hui couple my
7
2026-04-28 via Nuitee
H
Hashimah solo_traveller sg
8
Pros:

Privacy.
Comfortable bed.

Cons:

They should placed a dressing mirror in the room.

2026-04-24 via Nuitee
알프레드 solo_traveller sg
5
Pros:

Location

Cons:

Run down needs upgrade

2026-04-22 via Nuitee
P
Paulyne couple sg
4
Cons:

The room smelled musty.

2026-04-21 via Nuitee
S
Sky solo_traveller sg
10
Pros:

The hotel exceeded my expectations. Everything was perfect. Will definitely come again.

2026-04-19 via Nuitee
M
mulan solo_traveller my
9
2026-04-17 via Nuitee
J
Joseph couple sg
8
During my stay the housekeeper staff is excellently and one of the front desk male employees but I didn’t get his name.
Pros:

The room and tv channels, the chefs during our breakfast time was amazing, floors staffs should be more attentive during breakfast time although it a buffet style. There is one front office guy who never failed to greet me and other guests at the hotel whether you are at the lobby area or if I meet him along the corridor area at bestm

Cons:

The swimming pools

2026-04-16 via Nuitee
B
Ben Soh solo_traveller sg
10
3D2N
Pros:

The staff is friendly and helpful, bed is comfortable, room is clean

Cons:

Breakfast is average

2026-04-16 via Nuitee
J
Jul Kono couple id
7
2026-04-13 via Nuitee
T
Tobias solo_traveller sg
9
2026-04-12 via Nuitee