Best Western Princess Hotel

Hotels
•
Best Western
7.9 (3328 reviews)
Skomakaregatan 8 , Norrköping , SE
+46 11 28 58 40

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Central location within walking distance to attractions
Friendly and accommodating staff
Good and varied breakfast (local bread, fresh orange juice, smoothies)
Comfortable beds in many rooms
On-site gym and pleasant toiletries (Rituals)
Cons:
Cleanliness issues in common areas (elevators, corridors, breakfast room) and occasional musty smell
Crowded/chaotic breakfast service with shortages at times
Street noise from traffic affecting some rooms
Limited parking and some room shortcomings (lighting, lack of bathroom outlets)
Poor coffee reported by multiple guests

Categories

Cleanliness
6.2
Mixed to negative: multiple guests report dirty elevators, dusty corridors and unclean breakfast area, and occasional musty/old smells; a few reviews note recently renovated/clean rooms but overall cleanliness concerns lowered this score.
Service
8.6
Generally positive: many mentions of friendly, accommodating staff (e.g., early room access, pleasant personnel), though breakfast service was occasionally overwhelmed which slightly reduces the score.
Location
9
Very positive: consistently praised as central and within walking distance to restaurants and De Geer Hall; many guests specifically cite the excellent central location.
Room Quality
7.5
Mixed: comfortable beds and some modern touches (Rituals products, windows that open) but also issues like hard beds for some, poor lighting, limited bathroom outlets and minor wear/poor views in places.
Amenities
8
Positive: gym, bar/lounge and quality toiletries are noted; some missing elements (no AC in some rooms, limited bathroom outlets) temper the rating slightly.
Value for Money
8.2
Generally positive: at least one review explicitly calls it 'very good value' and several guests felt the offering (location, breakfast) was worth the price.
Food and Beverage
8
Mostly positive but inconsistent: breakfast praised for local bread, juices and variety; recurring complaints about crowded/chaotic breakfast service, occasional shortages and poor coffee.
Overall Experience
7.7
Overall mixed-to-positive: strong location, good breakfast and friendly staff create a favorable stay for many, but cleanliness issues and crowded breakfast facilities reduce the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Central Location and Modern Amenities
Best Western Princess Hotel is ideally situated in the heart of Norrköping, just steps away from popular attractions like Louis De Geer Concert Hall. The rooms are equipped with top-notch features such as a flat-screen satellite TV and complimentary WiFi, ensuring a comfortable stay for all guests.

Wellness Facilities and Leisure Activities
Guests can enjoy the convenience of an exercise room to stay active and a soothing sauna for relaxation. For those seeking a quiet retreat, the hotel library offers a serene environment to unwind with a good book after a long day of exploring the city.

Delicious Dining Options and Shopping Convenience
Start your day right with a delicious buffet breakfast served in 3 charming dining rooms. The lobby bar is perfect for enjoying refreshing drinks and light meals. Additionally, the hotel's proximity to popular shopping malls like The Galleria, Linden, and Spiralen makes it a perfect choice for avid shoppers. Book your stay now at Best Western Princess Hotel for a memorable experience!

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

Public parking is possible by the street and in a nearby parking house at an additional cost.

Guests traveling with pets are kindly requested to contact the hotel for information on availability. Contact information can be found in the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRK

Location

Guest Reviews

7.9
Based on 3328 reviews
Cleanliness: 6.2
Service: 8.6
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 7.7
J
Jan • couple • se
8
Bra
Pros:

Centralt

Cons:

Inget

2026-11-07 • via Nuitee
B
Berith • family_with_children • se
9
Cons:

Frukostmatsalen var trång,

2026-11-07 • via Nuitee
G
Göran • couple • se
8
Pros:

läget

Cons:

frukosten

2026-11-07 • via Nuitee
T
torie • couple • se
8
Pros:

Bra läge

Cons:

Lite mörkt

2026-11-07 • via Nuitee
T
Tomas • couple • se
8
2026-11-07 • via Nuitee
K
Katarina • solo_traveller • se
8
Pros:

God frukost, centralt läge, skön säng, rent rum, lugnt

Cons:

Lite skum doft i korridoren

2026-11-06 • via Nuitee
B
Bergström • solo_traveller • se
6
2026-11-05 • via Nuitee
H
Håkan • family_with_children • se
9
2026-11-05 • via Nuitee
W
Widén-Hägg • family_with_children • se
8
2026-11-04 • via Nuitee
K
Kullin • family_with_children • se
7
Lyhört, men fräscht
Pros:

Uppvärmt badrum, fräscht.
Bra utbud på frukost.

Cons:

Lukt i korridoren som påminde om micrad fisk.
Lite krångligt/trångt där man tar frukost. Lyhört ut mot gatan.

2026-11-03 • via Nuitee
A
Anders • couple • se
8
Pros:

Läget och frukosten

2026-11-02 • via Nuitee
R
Robert • couple • se
7
2026-11-02 • via Nuitee
M
Marianne • solo_traveller • se
8
2026-11-02 • via Nuitee
J
Jörgen • couple • se
8
2026-11-02 • via Nuitee
L
LEIF • couple • se
7
Tveksam om vi väljer detta hotell igen pga de störande ljuden.
Pros:

Trevlig personal. Bra Frukost.

Cons:

Enormt höga ljud. Dels musik från någon grannbyggnad dels från trafik. Undrade om det var en racingbana utanför.

2026-11-01 • via Nuitee
E
Erik • family_with_children • se
7
Bra rum, besviken på frukosten.
Pros:

Bra läge, sköna sängar.

Cons:

Frukosten var en besvikelse. Innehållet var snäppet under standard dessutom trång miljö där frukosten serverades, en besvikelse.

2026-11-01 • via Nuitee
P
Patrik • couple • se
3
Första och sista gången vi bor här.
Pros:

Rummet var stort och bra.

Cons:

Frukostmiljön var katastrof.
Fick vänta på tallrikar, bestick och brickor som tog slut.
Det mesta i matväg är upplagt på alldeles för små fat eller byttor så det tog ju också slut. Detta leder till att rummet som frukosten serveras i blir fullt med folk som väntar på det ena än det andra.
Andra frukosten tog till och med bryggkaffet tog slut.
Vagnar för brickor med disk står fulla varför gästerna tvingas lämna disken vid borden som personalen inte hinner hämta in.
Något är systematiskt fel, jag är inte säker på att personalen kan hjälpa upp situationen.

När frukost upplevelsen var så otroligt dålig gör det att vi nästa gång väljer ett annat hotell. Finns ju flera i samma prisläge som levererar betydligt bättre.

2026-11-01 • via Nuitee
E
Emelie • family_with_children • se
10
Pros:

En ganska oansenlig byggnad som dolde fina rum, god frukost och mycket trevlig och hjälpsam personal.

Cons:

Jag har faktiskt ingenting att klaga på

2026-11-01 • via Nuitee
L
lillemor • couple • se
1
Pros:

Inget,blev så otrevligt bemött av personal som inte respekterade att jag ringt och meddelat att vi måste boka om vistelsen.Dem sa att jag ljög att det inte fanns något samtal från mig,att den personalen som jag hänvisade till med namn aldrig hade tagit emot mitt meddelande.

Cons:

Det är under all kritik att behandla en hotellgäst som dem gjorde.Rekommenderar inte någon att boka detta boende.

2026-11-01 • via Nuitee
R
reidar • couple • se
9
2026-11-01 • via Nuitee