Radisson Blu Hotel Cairo Heliopolis

Hotels
•
Radisson Hotel Group
7.4 (135 reviews)
Abdel Hamid Badawy St, Heliopolis, Cairo, 11787 , Cairo , EG
20-22-6965656

listing image 1
Show all photos

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Fireplace in lobby
Health club
Annual carbon offsets
Long-term parking (surcharge)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
5.11
Hotel was never cleaned properly. Very dusty and mould around the bath.
Service
9.08
Staff are very friendly & helpful & they try all the time to make your stay comfortable.
Location
8.12
Close to the airport and shopping.
Room Quality
6.57
Rooms pretty clean and spacious, but toilets are in need of upgrade.
Amenities
7.1
Standard quality for this hotel tier.
Value for Money
7.56
Standard quality for this hotel tier.
Food and Beverage
8.11
Great food and staff were brilliant.
Overall Experience
7.58
Nice place to stay, with some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:47

Property Description

Escape to the luxurious Radisson Blu Hotel Cairo Heliopolis, where modern elegance meets top-notch amenities in the heart of Cairo.

Indulgent Spa Retreat
Pamper yourself at our exclusive spa, offering rejuvenating massages, body treatments, and facials that will leave you feeling refreshed and revitalized.

Culinary Delights
Savor international cuisine at MIX, one of our two exquisite restaurants, or enjoy convenient 24-hour room service. Relax with a drink at the bar/lounge or soak up the sun at the poolside bar.

Exceptional Connectivity and Service
Stay connected with complimentary Wi-Fi, while our concierge services, 24-hour business center, and airport shuttle ensure your every need is met.

Don’t miss out on the opportunity for an unforgettable stay in Cairo – book your escape at Radisson Blu Hotel Cairo Heliopolis today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CAI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 135 reviews
Cleanliness: 5.11
Service: 9.08
Location: 8.12
Room Quality: 6.57
Amenities: 7.1
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 7.58
D
Dr. Ahmed
10
Pros:

It waok

2025-10-07 • via Nuitee
D
Dr. Ahmed
8
Pros:

The room was noisy because of street traffic. The hot and cold water alternate randomly during showers. Electric goes off and you have to call front desk to find circuit breakers. Toilet flush leaking. Lights flickery. For the price the hotel rooms are just ok. Poor finishings. It’s clean and the staff are super friendly. At the bar there was a hotel staff lady in purple jacket super mean to the bus boy and we heard all the dramas.

2025-10-02 • via Nuitee
R
robinson • partner
10
Pros:

Nice breakfast, close to the airport, and shopping

2025-09-26 • via Nuitee
D
Dr. SALEH • partner
10
Pros:

Staff are very friendly & helpful & they try all the time to make your stay comfortable specially chef Suliman from restaurant , he adds value to our vacation

2025-09-26 • via Nuitee
W
Wayne • family
6
Pros:

Hotel was never cleaned properly. Very dusty and mould around the bath. Blood on the bed quilt. They failed to refil the coffee and tea stand every morning and I kept having to ask.

2025-09-23 • via Nuitee
P
Paul
10
Pros:

Three nights stay had a great time, was treated very well by the staff. Pool area was great as a smoker there was lots of places indoors to smoke.

2025-09-22 • via Nuitee
S
Suzan
2
Pros:

The hotel looks nice as you walk in and for the most part it is quite nice can see some aging and bad repairs here and there. That’s really not my issue though. Checking in waiting at queue two men walked past me and reception staff just served them. I let it go not worth the hassle just an observation. But then one day at dinner not any of the many waiters could ask if I wanted a drink? Then there is the tour arrangers in the reception. I was to go to the pyramids and museum. The man who takes me the one that the hotel arranged for me takes me to a shop and claims it’s a museum it a paper shop where they sell the $10 airport price pictures. He was pressuring me to buy a picture I had no interest in whatsoever ever. I don’t even like them not my thing. I offered him money just so I could go without feeling guilty, which he took. He kept on with the high pressure sales tactics. I know I should have walked away and left but I was so caught up in that moment of guilt.
Anyway I don’t think a hotel should be participating in these practices. Particularly one with an international brand. I used the hotel tour operator as I thought I would be better off but they charged me £100 and of course you need to tip everyone and then on top I still needed to pay all the entrance fees on top. They claim there was a washing machine in room. I did not even see one in the whole hotel never mind room and I had been banking on it so took less clothes than I needed for whole stay.

2025-09-11 • via Nuitee
D
Dr. SALEH • partner
10
Pros:

Staff are amazing specially reception & restaurant . Thanks to chef Sulaimaln & chef farrag
Thanks Merna & Rahmah from reception which added value to my vacation

2025-09-10 • via Nuitee
Z
Zira
10
Pros:

Nice place

2025-09-06 • via Nuitee
R
Roxana • family_with_children
10
Pros:

Lovely staff, great food

2025-09-01 • via Nuitee
P
Patrick
6
Pros:

Average hotel.
More like a 3.5 star rating

2025-08-03 • via Nuitee
A
Ahmed • partner
8
Pros:

It was an ok stay,, thanks

2025-07-21 • via Nuitee
M
Maggie • partner
10
Pros:

The staff were excellent and food in restaurant and room service were brilliant. The room is on a noisy street and the double glazed windows did not shut out all the noise . But it was tolerable would not deter us from going back to stay there again .
The toilets are in need of a bit of iupgrade e.g there was a contant lingering smell in the tiolet, the tiolet seat is not soft closing the toilet basin itslelf got blocked twice but was dealt with immediately.
So all in all a nicevpkace to stay and bery convenient location

2025-07-18 • via Nuitee
M
MARY
10
Pros:

Good

2025-07-16 • via Nuitee
C
Corrin
10
Pros:

Wonderful staff - very friendly and made the stay!

2025-07-15 • via Nuitee
N
Navneet
6
Pros:

It was not Blu standard at all. Staff was arrogant from Reception to Restaurant. Service was poor. No one care about you during breakfast. Tables and Chairs are dirty and staff doesn’t care about that.

2025-07-13 • via Nuitee
S
Susan • family
10
Pros:

Close to airport
Excellent customer service
Rooms pretty clean and spacious
They held our luggage til the rooms were ready
They gave us connnecting rooms for my family

2025-07-10 • via Nuitee
B
Bashar
10
Pros:

Very good

2025-07-04 • via Nuitee
V
Virgilio • family
10
Pros:

Very nice hotel close to the airport shopping and dinning

2025-06-27 • via Nuitee
S
SUBHAKARARAO • family
10
Pros:

Excellent

2025-06-15 • via Nuitee