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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Adult only
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and convenience at Best Western Plus Grand Hotel Victor Hugo. Enjoy air-conditioned rooms with modern amenities like a mini bar, satellite TV, and free internet access. Relax in style with an en suite bathroom and unwind in the cozy ambiance of our annex rooms.
Prime Location
Conveniently located in the financial district, our hotel is just a short distance from the city centre, the airport, and the European Commission. Explore nearby attractions such as Notre-Dame Cathedral and Palais Grand-Ducal, all within walking or a quick drive away.
Delicious Dining Options
Start your day right with a delicious buffet breakfast served daily in our breakfast room. Fuel up for a day of sightseeing or business meetings with a variety of breakfast options that cater to every palate.
Book your stay at Best Western Plus Grand Hotel Victor Hugo for a memorable and enjoyable experience.
Please note that the Classic Single/Double or Twin Room is located in an annex in front of the reception, within a 1-minute walking distance from the main building.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 17 years old stay for € 35 per person per night when using an existing bed.
Children from 14 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Central location . Friendly staff , room was quiet
Shower was difficult to use, water was frequently cold
Tesis cok super harika biz sabah 8 de ulaşdiq chek in daha gec olmasina bakmayarak ellerinden geldiyi kadar boş odani hazirladib bizi yerleşdirdiler. Teşekkür edirem her şey ucun gorduyum en guler üz mehriban personel
Location of the Hotel is fantastic, walking distance to everywhere and easy access to trams. busses.
It was unseasonably hot on our visit, aircon is centrally managed and did not kick in regularly. It kicked in in the middle of the night and only or 10 mins or so, this made it uncomfortable to sleep at night. Hotel is on a very active road, room facing front of the building meant a lot of noise with deliveries etc from early morning. We had issues with the card being deactivated 2 out of the 4 nights we stayed and had to get it reinstated. Lift was also very slow when being called to upper floors.
L emplacement et le personnel
Chambres trop petites
Výborná lokalita kousek do centra. V sousedství výborný obchod (Cactus) a spoustu možností StreetFood.
Krásný pokoj v 5.patře pod střechou kazila nefungující klimatizace. Přes noc otevřené okno, v letě bych klimatizaci řešil víc. Trochu zaskočila šikmá - klouzající vanička ve sprchovém koutě.
Good location.
A hard mattress, bad pillows (both of them), and a hot room. There aren't enough vegetables for breakfast.
Le personnel
La douche qui glisse et dans les lits jumeaux les interrupteurs à la tête de lit qui s’allumaient pour un rien
Leider lag unser Zimmer zur viel befahrenen Straße hin und die Fenster sind nicht schalldicht. Es war extrem laut. Zudem hörte man die ganze Nacht eine laute Lüftung, die extrem störend war. Man ist gezwungen mit Ohrstöpsel zu schlafen, was mir überhaupt nicht zusagt.
L accueil, le personnel, le petit déjeuner, la chambre spacieuse
Tout a été parfait
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