Best Western Plus Grand Hotel Victor Hugo

Hotels
•
Best Western Plus
8.1 (3016 reviews)
Avenue Victor Hugo, 3-5 , Luxembourg , lu

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Clean rooms
Cons:
Noise issues
Room size complaints

Categories

Cleanliness
7.86
Mentioned as clean, but some comments about cleanliness issues.
Service
8.83
Positive comments about friendly and professional staff.
Location
8.87
Many praises regarding the convenient and central location.
Room Quality
7.32
Some complaints about room size and bedding.
Amenities
7.85
Positive remarks about mini bar and cleanliness.
Value for Money
8.31
Good value noted for its proximity to city and comfort.
Food and Beverage
7.86
Breakfast options mentioned positively, but not a focus.
Overall Experience
7.93
Overall positive experiences with a balance of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:17

Property Description

Luxurious Accommodation
Experience comfort and convenience at Best Western Plus Grand Hotel Victor Hugo. Enjoy air-conditioned rooms with modern amenities like a mini bar, satellite TV, and free internet access. Relax in style with an en suite bathroom and unwind in the cozy ambiance of our annex rooms.

Prime Location
Conveniently located in the financial district, our hotel is just a short distance from the city centre, the airport, and the European Commission. Explore nearby attractions such as Notre-Dame Cathedral and Palais Grand-Ducal, all within walking or a quick drive away.

Delicious Dining Options
Start your day right with a delicious buffet breakfast served daily in our breakfast room. Fuel up for a day of sightseeing or business meetings with a variety of breakfast options that cater to every palate.

Book your stay at Best Western Plus Grand Hotel Victor Hugo for a memorable and enjoyable experience.

Important information:

Please note that the Classic Single/Double or Twin Room is located in an annex in front of the reception, within a 1-minute walking distance from the main building.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    Children from 14 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3016 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 7.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.93
G
Ganic • family_with_children • lu
9
2026-02-14 • via Nuitee
P
POP • solo_traveller • ro
9
Excelent
Pros:

Everithyng, the room, the food, the staf

Cons:

-

2026-02-13 • via Nuitee
L
Léa • couple • lu
8
2026-02-12 • via Nuitee
N
Nadir • solo_traveller • ae
6
Cons:

There was issues with the Television as it was automatically working at night. And the lift was not working.

2026-02-12 • via Nuitee
H
Haleem • solo_traveller • lu
10
Location and Staff!!
Pros:

We can’t tell there is a new management and professional

2026-02-12 • via Nuitee
S
sabine • solo_traveller • fr
9
2026-02-11 • via Nuitee
A
Antonella • couple • it
8
2026-02-11 • via Nuitee
X
Xavier • couple • fr
8
2026-02-10 • via Nuitee
D
Derya • solo_traveller • tr
8
Sauberes Hotel im Zentrum von Luxemburg.
Pros:

Die Lage ist sehr gut. Das Zimmer ist sehr sauber. Es gab immer Wasser kostenlos. Das Personal war sehr hilfsbereit.

Cons:

Die Zimmer sind mit Fliesen belegt. Es gab keine Hauslatschen. Daher war es ein wenig kalt. Außerdem hat der Aufzug nicht funktioniert. Aber dafür gab es als nette Geste kostenloses Frühstück. Und das Personal hat mir auch bei den Kopfhörern geholfen. Daher fand ich das jetzt nicht schlimm. Ich fand die Lösung sehr nett und kundenorientiert.

2026-02-10 • via Nuitee
L
Lars • couple • de
7
2026-02-09 • via Nuitee
N
Norbert • extended_group • lu
8
2026-01-31 • via Nuitee
A
Agnieszka • solo_traveller • be
9
2026-01-31 • via Nuitee
D
Darren • couple • gb
8
2026-01-29 • via Nuitee
C
christian • solo_traveller • it
8
2026-01-29 • via Nuitee
H
Henrique • extended_group • pt
10
Pros:

Incredibly well located (just 1 min from the tram stop, supermarket and bakery), comfortable, clean and nice staff. Nothing bad to report.

2026-01-29 • via Nuitee
M
Mats • couple • se
9
Perfect location, well priced
Pros:

It’s located exactly where we want it to be. Excellent parking just around the corner.

2026-01-28 • via Nuitee
J
Jean Louis • solo_traveller • ch
8
2026-01-26 • via Nuitee
W
Willem • family_with_children • nl
8
2026-01-25 • via Nuitee
B
Barbara • solo_traveller • at
8
Nettes Hotel, praktisch gelegen – Zimmer war sehr groß und blickte auf angenehm ruhigen Hinterhof
Pros:

Zimmer, Ort

Cons:

Empfang konnte kein Deutsch

2026-01-25 • via Nuitee
G
GILLES • solo_traveller • be
8
2026-01-25 • via Nuitee