Best Western Plus Grand Hotel Victor Hugo

Hotels
•
Best Western Plus
8.1 (3071 reviews)
Avenue Victor Hugo, 3-5 , Luxembourg , lu

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Clean rooms
Cons:
Noise issues
Room size complaints

Categories

Cleanliness
7.86
Mentioned as clean, but some comments about cleanliness issues.
Service
8.83
Positive comments about friendly and professional staff.
Location
8.87
Many praises regarding the convenient and central location.
Room Quality
7.32
Some complaints about room size and bedding.
Amenities
7.85
Positive remarks about mini bar and cleanliness.
Value for Money
8.31
Good value noted for its proximity to city and comfort.
Food and Beverage
7.86
Breakfast options mentioned positively, but not a focus.
Overall Experience
7.93
Overall positive experiences with a balance of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:17

Property Description

Luxurious Accommodation
Experience comfort and convenience at Best Western Plus Grand Hotel Victor Hugo. Enjoy air-conditioned rooms with modern amenities like a mini bar, satellite TV, and free internet access. Relax in style with an en suite bathroom and unwind in the cozy ambiance of our annex rooms.

Prime Location
Conveniently located in the financial district, our hotel is just a short distance from the city centre, the airport, and the European Commission. Explore nearby attractions such as Notre-Dame Cathedral and Palais Grand-Ducal, all within walking or a quick drive away.

Delicious Dining Options
Start your day right with a delicious buffet breakfast served daily in our breakfast room. Fuel up for a day of sightseeing or business meetings with a variety of breakfast options that cater to every palate.

Book your stay at Best Western Plus Grand Hotel Victor Hugo for a memorable and enjoyable experience.

Important information:

Please note that the Classic Single/Double or Twin Room is located in an annex in front of the reception, within a 1-minute walking distance from the main building.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    Children from 14 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3071 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 7.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.93
Y
Yumiko • solo_traveller • jp
9
ありがとう。お世話になりました。
Pros:

快適に過ごせました。

2026-04-04 • via Nuitee
S
Sarah • couple • pt
10
2026-04-03 • via Nuitee
• solo_traveller • gr
6
2026-04-03 • via Nuitee
A
Andrea • solo_traveller • gb
8
2026-04-02 • via Nuitee
O
Oksana • couple • nl
10
Nice hotel, perfect location
Pros:

It is really nice hotel for its own price. The location is really good, parking right around the corner if you don’t fancy walking 15 minutes to the center-public transport stop in 3-5 minutes distance.
The room was nice and clean.
We stayed for one night only so it served its purpose. All stuff you need for one night is there
Personal is friendly. Only one tip if you choose this hotel - take your slippers with you( what we did) as the floor is not carpeted but actual ceramic even in the room

Cons:

There was no normal black tea option in offered tea selection in the room

2026-04-02 • via Nuitee
S
Seamie • family_with_children • ie
8
Pros:

Very spacious hotel room and bathroom.

Cons:

It was noisy. The floors are tiles and people moving chairs around woke me a few times

2026-04-02 • via Nuitee
D
Diego • family_with_children • it
10
2026-04-01 • via Nuitee
B
Benedetta • couple • fr
10
2026-04-01 • via Nuitee
I
Iain • couple • gb
10
Being so close to the tram stop meant it was so easy to get across the city to see everything.
Pros:

Location was excellent just 1 minute from Theater tram stop. room was very comfortable. Staff really friendly

Cons:

If anything to hotel was too hot, but that wasn't a major issue as the room window opened.

2026-04-01 • via Nuitee
B
Benjamin • solo_traveller • fr
8
2026-03-31 • via Nuitee
P
Pascual • family_with_children • es
8
2026-03-31 • via Nuitee
S
Silvano • solo_traveller • it
8
2026-03-29 • via Nuitee
P
patricia • family_with_children • ar
9
2026-03-27 • via Nuitee
P
Pascale • couple • fr
10
Situation et prestations parfaites pour découvrir la ville
Pros:

L'hôtel est situé à l'opposé de la gare centrale et en périphérie de l'hyper centre, extrêmement accessible avec le tram T1 - arrêt "Théatre" qui se trouve à 2 min à pied. Le trajet depuis la gare, en tram, est d'environ 15 min, très pratique.
On peut rejoindre le centre historique en 15 min à pied également, c'est en ligne droite ou en tram.
La chambre est très propre, confortable, équipée d'un frigo et d'une bouilloire. Nous n'avons été dérangés par aucun bruit.
Le personnel est sympathique ce qui ne gâche rien.
Le petit déjeuner est un peu cher mais rien ne manque, tout est à disposition.
Nous recommandons sincèrement cet hôtel et ne manquerons pas d'y retourner à l'occasion d'un futur séjour.

2026-03-25 • via Nuitee
C
Camille • family_with_children • fr
10
2026-03-25 • via Nuitee
A
Abby • family_with_children • gb
9
2026-03-25 • via Nuitee
S
Sali • solo_traveller • hr
8
Odličan položaj
Pros:

Lokacija je odlična. Blizu centra, blizu tramvaja, svega... Hotel je udoban, čist s kuhalom za vodu, instant kavom i čajem... Bila sam u depandansi.

Cons:

Krevet mi je bio prilično uzak, no sasvim dovoljan za par noćenja

2026-03-24 • via Nuitee
E
Edmond • solo_traveller • al
9
Cons:

During the night was hot. If you opened the window to cool down, there was some noise maybe it was a conditioner.

2026-03-23 • via Nuitee
D
Daniel • couple • gb
8
Good base from which to explore Luxembourg
Pros:

Excellent location, with bus/ tram stops 50-100 metres away and a 10 minute walk into town. Helpful, smiling staff. Good sized room with lots of natural light. Nice touches like a proper makeup mirror. Lots of useful sockets each side of the bed.
Did not try the breakfast option

Cons:

Although the water pressure was excellent it was set to warm-hot, and could not be increased. Adequate, possibly an energy saving, but after a long day sight seeing, a hotter shower would have been nice.
Noise from air conditioning unit downstairs particularly noticeable at night. Not major issues

2026-03-23 • via Nuitee
S
Sylvain • couple • fr
9
Si nous revenons au Luxembourg, cet hôtel serait un choix parfait.
Pros:

Nous n’avons passé qu’une seule nuit à l’hôtel, mais le personnel s’est montré agréable et arrangeant. La chambre était propre et disposait de tout le nécessaire.

Cons:

Peut-être l’isolation sonore vers l’extérieur. La chambre donnait côté rue, avec pas mal de bruits parasites (voitures, musique, etc.).

2026-03-23 • via Nuitee