Hotel Viceroy

Hotels
7.6 (24 reviews)
17, Gandhi Road , Darjeeling , in

Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Breakfast spread
Nice experience for a short stay
Cons:
Small room size
Limited washroom space

Categories

Cleanliness
7.05
The room size was too small. Especially the washroom.
Service
8.01
Standard service standard for a hotel of this rating.
Location
8.05
Standard quality for this hotel tier.
Room Quality
7.01
The room size was too small. Especially the washroom.
Amenities
8.03
Standard quality for this hotel tier.
Value for Money
7.99
Standard quality for this hotel tier.
Food and Beverage
7.05
The breakfast spread could have been better.
Overall Experience
7.61
It was good for a night.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:21

Property Description

Stunning Mountain Views
Hotel Viceroy, nestled in the majestic Himalayas at 8000 feet, offers breathtaking mountain views. Guests can unwind in hot tubs, saunas, and a large sundeck.

Comfortable Accommodations
Each guestroom at Hotel Viceroy features a cosy fireplace, satellite TV, and electric kettle. Enjoy the mountain scenery from rooms with private bathrooms.

Convenient Amenities
The hotel offers free on-site parking, laundry services, and a 24-hour front desk. Guests can explore nearby attractions like Tenzing Rock and Ghoom Monastery, or simply relax at the snow-capped Tiger Hill.

Book your stay at Hotel Viceroy for a memorable mountain retreat amidst nature's beauty.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IXB

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rs. 2,000 per person per night when using an existing bed.
    People no matter the age stay for Rs. 2,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 24 reviews
Cleanliness: 7.05
Service: 8.01
Location: 8.05
Room Quality: 7.01
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 7.05
Overall Experience: 7.61
H
Hemraj couple gb
3
Good location but not worth the price as there is better place around
Pros:

The property is well within reach for town

Cons:

Need to ask a lot of stuff such as shampoo, extra toiletries
Hot water wasn't working properly
When to check out. I get call on before my time

2026-01-22 via Nuitee
C
Chakraborty extended_group in
7
It was good for a night.
Pros:

The breakfast spread could have been better.

Cons:

The room size was too small. Especially the washroom.

2025-07-11 via Nuitee
M
Mirza family with young children in
9
Superb
Pros:

Overall good ambience with well deserved staffs,can be recommended to others (Friends & Families)

Cons:

Nothing such

2025-06-08 via Nuitee
T
Traveller29 family with young children sg
9
Good comfortable rooms with good breakfast
Pros:

Neat, clean, good comfortable rooms with heater...responsive staff.
And have to mention breakfast items. Tasty and value for money.

Cons:

A little bit on the expensive side when you include the GSTs.
The final bill was quite a bomb.

2025-01-31 via Nuitee
M
Mrinmoy family with young children in
9
Good Pleasant stay
Pros:

Staffs were very helpful,hotel was very near to Mall & it was very clean

Cons:

The hotel does not have any ramp which might be difficult for old people & people having difficulty in using staircase

2024-12-31 via Nuitee
L
Louis solo traveller gb
8
Very good
Pros:

Staff were friendly, all my queries and requests were met quickly.

Cons:

Very minor issue but needed to ask for towels and loo paper. This was sorted immediately but expected to be in the room already.

2024-11-19 via Nuitee
S
Syed young couple us
6
Pleasant
2024-11-11 via Nuitee
G
Grace young couple de
5
Great staff, room below expectations based on pictures/info provided
Pros:

The staff were incredible, some of the friendliest and accommodating people at any hotel I've ever stayed at.

Cons:

The room didn't really live up to the pictures - it seems like most of the rooms were being renovated and the only remaining rooms were older and in poor condition. Ours had mould in the bathroom and another guest told us she'd had two different rooms that both had mould. The hotel should probably just have closed to renovate all the rooms instead of leaving a few open during renovation.

2024-09-22 via Nuitee
A
Abhilash family with young children ie
4
Disappointing
Pros:

Like.......location and texi driver Bijoy Pradhan he was very polite and helpful person

Cons:

Food ...most of the time get cold food and tea during my 4 days stays.

2024-08-19 via Nuitee
S
Subha family with young children in
7
Good
2024-08-15 via Nuitee
J
Jayanta review category business travellers in
1
Zero
Pros:

To much expensive

Cons:

To much expensive compared with an other

2024-06-27 via Nuitee
R
Rajarshi young couple in
8
Very good
Pros:

The room was small but cozy. Location is great 5mins walk from the mall

2024-05-29 via Nuitee
S
Siddhartha solo traveller us
9
Superb
Pros:

Excellent location. This hotel has a lift which is beneficial. Roof top sundeck is excellent to give an open panoramic view of the mountains. Buffet breakfast has a lot of options to choose from, starting from traditional Indian to continental.

2024-05-27 via Nuitee
C
Chattopadhyay family with young children in
10
My overall experience is very good. Staffs were very good and friendly. Restaurant is very good.
Pros:

I stayed there at Premium attic room, room was very good

Cons:

Wash room drainage system was improperly functioning. Remote control of the smart T. V was malfunctioning.

2024-05-25 via Nuitee
N
Najish family with young children in
4
NO ELEVATOR DURING 6-7 hr power cut..very COSTLY
Pros:

Basically it’s closeness from Mall road

Cons:

No ELEVATOR . Yes lights are out for about 7-8 hrs a day and if you stay in 5th floor the lifts are out of service for that time…Its really COSTLY…we paid 14k for 3 adults in a day with not so good breakfast included. There is no proper light and the property looks old.morover the curtains were dirty and donno why I paid 28000 for 2 days for a single room😤and no parking

2024-05-07 via Nuitee
V
Vitali solo traveller de
9
Superb
2024-03-21 via Nuitee
N
Nikj young couple nl
7
Good
Pros:

Location.

Cons:

More options in breakfast.

2024-03-18 via Nuitee
S
Sarah young couple gb
8
Very good
2024-02-26 via Nuitee
P
Procyon young couple in
9
A wonderful experience in the Queen of Hills, Hotel Viceroy exceeded all our expectations.
Pros:

The property is well located and is really value for money. The colonial style of the property and the overall ambience is very good. We particularly liked the wonderful breakfast under the guidance of Mr Arindam Sen, who particularly brought in the special customer connect as the incharge of this department. Personal touch was felt all through our stay and the rooms were very cozy even in such extreme cold.

Cons:

Nothing in particular.

2024-02-01 via Nuitee
B
Bose young couple in
10
Exceptional
Pros:

In a nutshell .... everything

Cons:

Nothing as such

2023-12-19 via Nuitee