Best Western Solhem Hotel

Hotels
Best Western
8.3 (1390 reviews)
Solhemsgatan 3 , Visby , se

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good breakfast
Helpful staff
Cons:
Check-in issues
Room conditions varied

Categories

Cleanliness
7.94
Most reviews indicate cleanliness was satisfactory, but some mentioned issues like a broken power outlet.
Service
8.61
Positive remarks about helpful staff and service quality were prevalent throughout the reviews.
Location
8.45
Guests appreciated the hotel's location, particularly its proximity to local attractions.
Room Quality
7.9
Rooms were noted as clean and comfortable, though some indicated a need for renovation.
Amenities
8.33
Amenities such as breakfast and sauna were praised, with some mention of a bar closing early.
Value for Money
8.09
General sentiment indicates that the hotel provides good value, despite some issues with booking.
Food and Beverage
8.84
The breakfast received a lot of positive feedback and was considered exceptional by many guests.
Overall Experience
8.21
Overall, guests had a positive experience with minor issues related to check-in and specific amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:39

Property Description

Convenient Location: Just 8 minutes’ walk from Visby Harbour and the ferry terminal. Palissad Park is right next door.

Comfortable Rooms: Individually decorated rooms with private bathrooms, flat-screen TVs, and work desks. Some rooms offer private balconies with sea and city views.

Dining and Relaxation: Enjoy a daily breakfast buffet and lighter dishes throughout the day. Relax on the terrace or in the garden during warmer months.

Ready to experience comfort and convenience in Visby? Book your stay at Best Western Solhem Hotel now!

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

If you expect to arrive outside check-in hours, please contact Best Western Solhem Hotel in advance.

Please note that guests staying during week 29 must be 20 years or older if traveling without parents.

Pets are only allowed in the Standard Twin Rooms for a surcharge of SEK 200 per night. The request must be confirmed by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VBY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs SEK 15 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for SEK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1390 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.45
Room Quality: 7.9
Amenities: 8.33
Value for Money: 8.09
Food and Beverage: 8.84
Overall Experience: 8.21
J
Jonsson solo_traveller se
8
Pros:

Personalen i receptionen är fantastiskt trevliga!

Cons:

Frukosten var rätt tråkig

2026-03-13 via Nuitee
B
Barbro solo_traveller se
10
2026-03-12 via Nuitee
B
Bertil couple se
8
Pros:

Utmärkt

2026-03-12 via Nuitee
C
Carola family_with_children se
5
Trevlig personal.
Pros:

Frukost buffén toppen.
Personalen är toppen

Cons:

Enkelrummet var slitet och ingen städning skedde under vistelsen. Toalettdörren gick inte att stänga.
Bokade frukostbag ut checkningsdagen (åkte tidig båt 7:15)
Yoghurten utgången för 3 veckor sedan. Frallorna var stenhårda, gick inte att ta en tugga.
Kallt på rummen.

2026-03-11 via Nuitee
K
Kerstin solo_traveller ax
9
2026-03-11 via Nuitee
C
Carina couple se
8
Bra, men har utvecklings potential!
Pros:

Rent, snyggt. Fint rum, trevlig personal

Cons:

Frukosten var lite medioker. Smaklös äggröra, tjocka rökt korvskivor. Slut på tomater, slut på fröknäckebröd, lite utbud på frukt, lite vissna salladsblad

2026-03-10 via Nuitee
A
Anneli couple se
9
Bra läge
Pros:

Mysigt, lugnt hotel. Trevlig utsikt från fönstret. Närhet till allt. Superbra frukost, allt fanns. Trevlig personal. Prisvärt!

Cons:

Lite för hårda sängar, kunde var lite skönare mjukare kuddar. Lite större typ hotel kuddar

2026-03-09 via Nuitee
A
Anastasia solo_traveller se
9
2026-03-09 via Nuitee
M
Maria family_with_children se
8
Pros:

De låg nära båten.
Fint o stort rum med balkong

Cons:

Rummet låg precis vid trappen där de var ganska ljudligt på morgonen när folk skulle ner till frukost
Saknade frukt på frukosten

2026-03-09 via Nuitee
H
Hanna couple se
10
2026-03-06 via Nuitee
M
Malgorzata couple it
9
2026-03-02 via Nuitee
S
Stefan couple se
4
2026-03-01 via Nuitee
J
Joakim solo_traveller se
8
2026-02-28 via Nuitee
I
Ingela couple se
10
Väl värt pengarna
Pros:

Bra storlek på rummet
Lite kallt men vi ökade elementet så blev det
Bra läge
Stor frukostbuffé

2026-02-27 via Nuitee
L
LISA solo_traveller se
9
Pros:

Mycket trevlig personal

2026-02-26 via Nuitee
M
Marie couple fr
10
2026-02-25 via Nuitee
C
Charlotta solo_traveller se
4
Cons:

Se över städning och standard i rummen

2026-02-25 via Nuitee
B
Britt-Louise couple se
8
Hemtrevligt hotell nära ringmuren
Pros:

Stort rum, trevlig personal och fin lobby. Intill Visby ringmur och gångavstånd till färjan.

Cons:

Renoveringar på gång på samma våningsplan som vårt rum vilket drog ner helhetsintrycket. Men det är bara att glädja sig åt att det kommer dyka upp fina rum med tiden.

2026-02-24 via Nuitee
M
Mikael couple se
8
2026-02-24 via Nuitee
M
Mats couple se
7
2026-02-24 via Nuitee