Comfort Hotel Kushiro

Hotels
•
Comfort
8.2 (1451 reviews)
Kita-odori 13-1-1 , Kushiro , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Convenient location
Cons:
Bathroom cleanliness concerns
Some amenities lacking
Breakfast not satisfying for all

Categories

Cleanliness
8.04
Rooms noted as clean, but concerns about bathroom cleanliness and small details.
Service
8.51
Staff described as friendly and helpful across multiple reviews.
Location
8.55
Convenient location close to the train station and bus terminal.
Room Quality
8
Rooms generally clean but some mentioned they were small and dated.
Amenities
8.03
Basic amenities mentioned, with some noted room for improvement.
Value for Money
8.19
Price described as reasonable, corresponding to the overall experience.
Food and Beverage
8.04
Breakfast was good but not to everyone's taste, some negative feedback.
Overall Experience
8.21
Generally positive experience recommended by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:49

Property Description

Modern Rooms and Free WiFi
Comfort Hotel Kushiro, just a 2-minute walk from JR Kushiro Train Station, offers modern rooms with free WiFi. The air-conditioned rooms feature a flat-screen TV, VOD channels, and convenient amenities like a fridge and electric kettle.

Convenient Amenities and Services
Guests can enjoy complimentary coffee at the lobby and relax in provided slippers. The hotel also offers a tour desk, luggage storage, and vending machines for drinks. Parking spaces are available for a fee.

Ideal Location and Nearby Attractions
Conveniently located, the hotel is a short drive from Kushiro Shitsugen National Park and Kushiro Airport. Don't miss the free breakfast buffet served at the lounge. Book your stay at Comfort Hotel Kushiro for a comfortable and enjoyable experience.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 550 per day.

Location

Guest Reviews

8.2
Based on 1451 reviews
Cleanliness: 8.04
Service: 8.51
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.04
Overall Experience: 8.21
K
Kie • couple • jp
5
泊まるだけでしたので全体的には良かったです。
2026-07-17 • via Nuitee
O
olivier • couple • fr
7
Pros:

Parfait pour une nuit d’étape. Possède un parking (payant).
Chambre petite mais bien agencée.
Petit déjeuner simple mais efficace.

2026-07-17 • via Nuitee
K
KWAI PEY • family_with_children • sg
4
Disappointed with the fishy smell in the room for my 2-night stay
Pros:

Due to the fishy smell for my 2-night stay, I have nothing to like .....

Cons:

If I am not wrong, I believe my room number was 901. When I checked in, the room had a strong fishy smell. I suspect that previous guests may have eaten seafood in the room, and the odor had not been properly removed.

I reported the issue to the hotel staff immediately. Unfortunately, I was informed that the hotel was fully booked on 8 July 2026, so there were no available rooms for me to change to.

The staff member who assisted me was very helpful. She followed me to my room, confirmed that there was indeed a strong fishy smell, and provided me with an air freshener as a temporary solution.

However, the air freshener only masked the odor for a short time. The fishy smell remained throughout the night, making it very uncomfortable to stay in the room. I woke up several times during the night just to spray the air freshener again.

I appreciate the staff member's efforts and professionalism, but I was disappointed that the room was not properly deodorized before my arrival. I hope the hotel will take better measures to ensure rooms are thoroughly cleaned and free of unpleasant odors before assigning them to future guests.

2026-07-16 • via Nuitee
M
MARIKO • couple • jp
8
観光しやすい
Pros:

駅から近く移動が楽でした。
朝食がバランスが取れていておいしかった

Cons:

浴槽から出る時に高さが割と有り、出るのに少し引っかかりそうになる。

2026-07-15 • via Nuitee
榊原 • solo_traveller • jp
5
2026-07-13 • via Nuitee
L
Leila • couple • ch
9
Pros:

Die Lage des Comfort Hotel Kushiro ist unschlagbar, direkt beim Bahnhof. Es hat alles was man braucht und es war sauber.

2026-07-12 • via Nuitee
K
KEIJI • extended_group • jp
9
とても満足
Pros:

チェックインで少しトラブルがあったのですが、スタッフの対応がとても良かったのです。（結果問題なく解決しました。）

Cons:

特になし。

2026-07-11 • via Nuitee
C
cilene • couple • br
9
Custo benefício e atendimento excelentes, sendo uma ótima base para os passeios
Pros:

O atendimento foi excepcional, o café da manhã é bom, a localização é ótima próximo à estação de Kushiro, a disposição do quarto é boa, o custo benefício é excelente

2026-07-10 • via Nuitee
A
akihiro • couple • jp
8
たのし
Pros:

ロケーション
スタッフ

Cons:

食事のバラエティ
特に卵料理が常時スクランブルエッグしかなかったこと。
肉料理もベーコンも欲しかった。

2026-07-09 • via Nuitee
S
sachiko • couple • jp
7
コンパクトで良かった
Pros:

部屋着が気持ち良かった

2026-07-06 • via Nuitee
R
Ronnie • couple • fi
9
Pros:

Simple and adequate breakfast. Japanese (rice, miso soup etc) and western style (toast yoghurt) available.

2026-07-06 • via Nuitee
K
KO-YU • solo_traveller • tw
8
Pros:

地點佳，離和商市場及車站近，價位非常合理。

Cons:

住宿空間小，餐點普通。

2026-07-05 • via Nuitee
Y
Yuya • solo_traveller • jp
5
2026-07-05 • via Nuitee
A
Asano • extended_group • jp
7
よく眠れました
Pros:

駅まで近く、ノロッコ列車利用に便利でした。
レンタカー店、　和商市場も近くでした。

Cons:

駅近くは夕食をとる場所が少なく、少し歩く必要がありました。

2026-07-04 • via Nuitee
T
Tze Ling • couple • sg
10
Pleasant stay in Kushiro
Pros:

Very near to train station, a good variety of breakfast options.

Cons:

Nothing

2026-07-03 • via Nuitee
V
Volker • couple • au
7
Great start for Kushiro
Pros:

STAFF

Cons:

BED AGAINST THE WALL FOR TWO PEOPLE

2026-07-03 • via Nuitee
M
Misako • couple • jp
8
良いチョイスをしました。
Pros:

朝食はサービスとのことでしたので軽食くらいと思ってましたが、サラダから始まり副菜、主菜ともに充実していました。
混雑状況を事前に教えてもらっていたのでその時間を外し、落ち着いた時間となりました。
翌日の行程を考え駅前という立地からホテルを選びましたが、大正解でした。

Cons:

セルフチェックイン待ちの人が多く、時間がかかった。
利用者側が慣れるにはまだ暫く時間がかかるのでしょうね。

2026-07-01 • via Nuitee
古山 • solo_traveller • jp
7
2026-07-01 • via Nuitee
R
ryosuke • solo_traveller • jp
5
総合で良かったと思います
Pros:

接客が良かった

Cons:

部屋着を部屋に備え付けて欲しい

2026-07-01 • via Nuitee
S
Siewmun • couple • my
5
2026-06-29 • via Nuitee