Gran Hotel Pereira

Hotels
Independent
8.2 (89 reviews)
Calle 19 9-19, Pereira, Risaralda, 660002 , Pereira , CO

Facilities

Free breakfast
Full-service spa
Fitness facilities
Express check-out
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
See all facilities

Review Highlights

Pros:
Great customer service
Excellent breakfast
Beautiful property
Cons:
Dated rooms
Safety concerns outside
Inconsistent food quality

Categories

Cleanliness
7.34
Cleanliness was a concern due to occasional comments about the state of the food.
Service
8.81
Professional service by staff, particularly praised for helpfulness.
Location
7.85
Location received mixed reviews; safety concerns mentioned.
Room Quality
7.8
Rooms considered dated and lacking some amenities such as A/C.
Amenities
9.33
Breakfast was excellent and well-received by multiple guests.
Value for Money
8.29
Overall decent value, but some areas require improvement.
Food and Beverage
7.34
Food quality and service at the cafeteria rated poorly by some reviews.
Overall Experience
8.81
Overall experience was positive despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:42

Property Description

Luxurious Spa Services
Indulge in a relaxing spa experience at our full-service spa, perfect for unwinding and rejuvenating during your stay.

Fine Dining and Room Service
Savor delicious meals at the hotel's restaurant or simply enjoy the convenience of room service, allowing you to dine in the comfort of your own room.

Convenient Location and Nearby Attractions
Located in the heart of Pereira, our hotel offers easy access to popular landmarks such as the Cathedral of Our Lady of Poverty and Plaza de Bolivar, ensuring a memorable stay for all guests.

To experience comfort, luxury, and convenience in Pereira, book your stay at Gran Hotel Pereira today.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 03:00 PM
Airport code: PEI

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.2
Based on 89 reviews
Cleanliness: 7.34
Service: 8.81
Location: 7.85
Room Quality: 7.8
Amenities: 9.33
Value for Money: 8.29
Food and Beverage: 7.34
Overall Experience: 8.81
B
Bernard
6
Pros:

The Gran Hotel is an historical property.
It badly needs updating/remodelling. My 5-night stay was marked by a serious leak in the bathroom, which management wanted to wait to repair. ( One substitute room could not be entered due to a faulty door.)There is clear evidence of management weakness, with many examples of employee turnover. Breakfast is ok , served in the hotel's basement restaurant but without much enthusiasm or smiles...no toaster in this restaurant. Sr Umberto, a bellman, was a bright spot..a nice man with more than 30 years' experience at the Gran Hotel.

2025-10-11 via Nuitee
J
Jaime family
10
Pros:

Me gustó mucho

2025-09-19 via Nuitee
O
Olmedo
8
Pros:

Good hotel I recommended

2025-08-31 via Nuitee
E
EMMANUEL
8
Pros:

Good hotel but no a/c in the rooms though. Kind of dated but the breakfast was excellent.

2025-08-22 via Nuitee
M
Maribel
8
Pros:

.

2025-08-13 via Nuitee
M
Maribel family
8
Pros:

Buena atención al cliente
Pero en la habitación hace falta un poco de retoques

2025-08-13 via Nuitee
O
Olmedo
8
Pros:

Beautiful property but the homeless in front of the hotel is scary after 10 pm …and the service at the cafeteria was terrible they don’t have idea how to treat the customers and the food was ok the eggs in the morning looks old and cooked by any server not by a chef so they have to pay attention on this part is very important for the reputation

2025-08-11 via Nuitee
J
Javier
10
Excelencia en Pereira
Pros:

Excelente! Fuimos recibidos por una muy profesional recepcionista, Diana. Nos explico todo sobre el hotel, las facilidades, y un poco sobre las atracciones locales y el area, con mucho orgullo de su ciudad. El hotel y su personal excelente todos. Les deseamos mucho exito.

2025-07-21 via Nuitee
A
Ana family
10
Pros:

Todo muy bonito ! El desayuno rico! La atención del personal excepcional

2025-07-10 via Nuitee
F
Frantz
8
Pros:

A coffee maker would have been nice

2025-06-24 via Nuitee
F
Frantz
8
Pros:

It was ok, pretty old hotel, a walking distance mall
Could be a little challenging to walk after 10:00 pm in the neighborhood, people were nice at the hotel

2025-06-23 via Nuitee
D
Douglas
10
Pros:

Parking is free and secure always my go to place when in Perria

2025-06-02 via Nuitee
B
Brian
10
Pros:

I like the customer service. Breakfast could offer more. Good area in the daytime.

2025-05-30 via Nuitee
J
Jimena family
10
Pros:

Location was great. Breakfast was very good.

2025-05-28 via Nuitee
J
JESSE partner
8
Pros:

Nice friendly staff. unfortunately our room did not have A/C, And the bathroom door was just to old so there was lot's of water on the floor every time after taking a shower..And they plenty of vacant rooms and the girl at the front desk did not want to give us one.

2025-04-02 via Nuitee
S
Sandra partner
10
Pros:

Very convenient

2025-02-10 via Nuitee
S
Sandra partner
10
Pros:

Very nice employees

2025-02-06 via Nuitee
G
Gustavo
8
Pros:

Air-conditioning

2024-09-03 via Nuitee
B
Brian
10
Pros:

Very kind, very helpful. A very positive experience. Thank you for everything!

2024-06-13 via Nuitee
F
Fredo family
6
Pros:

Basic Hotel. Good shower with warm water. No dining. Free parking of site with hotel voucher

2024-05-11 via Nuitee