Best Western Plaza Hotel

Hotels
•
Best Western
7.2 (1949 reviews)
Drottninggatan 9 , Eskilstuna , se

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Worn rooms
Issues with cleanliness
Hard mattresses

Categories

Cleanliness
6.3
Some reviewers mentioned worn rooms and items missing, indicating a need for improvement.
Service
7.8
Staff are described as friendly and helpful.
Location
8.3
Many reviews praised the central location and proximity to the train station.
Room Quality
5.8
Several guests noted that the rooms felt worn and had issues such as hard mattresses.
Amenities
6.8
Amenities mentioned were decent, but issues such as missing toiletries were noted.
Value for Money
7.8
Mixed feelings; some feel it is priced fairly while others disagree based on room quality.
Food and Beverage
7.8
Breakfast received positive mentions, though some consider the service lacked in replenishment.
Overall Experience
7
A mixed experience with positives in service and location but notable flaws in room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:56

Property Description

Convenient Location and Eco-Friendly Environment:
Located opposite Mälardalen University in central Eskilstuna, our eco-friendly hotel provides a comfortable stay with free WiFi and flat-screen TVs. Just 150 metres from Eskilstuna Train Station, accessibility is a breeze.

Diverse Dining Options and Fitness Facilities:
Indulge in Lebanese delicacies and à la carte offerings at Meze Lounge nearby. Stay active in our 24-hour gym or unwind in the sauna for a well-rounded experience.

Exciting Activities and Nearby Attractions:
Let us organize golf outings or trips to Parken Zoo for you. With Cityhuset Shopping Centre a mere 100 metres away and the Old Town within a 15-minute walk, there's plenty to explore during your stay.

Book your stay now for a memorable experience at our hotel!

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VST

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for SEK 150 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for SEK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SEK 90 per day.

Location

Guest Reviews

7.2
Based on 1949 reviews
Cleanliness: 6.3
Service: 7.8
Location: 8.3
Room Quality: 5.8
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7
C
Crister • solo_traveller • se
10
2026-05-02 • via Nuitee
F
Fredrik • solo_traveller • se
7
Helt Ok boende men känns lite gammalt.
Pros:

Helt ok frukost, lätt att hitta parkering på gatan vilket inte är så enkelt i Eskilstuna.

Cons:

Rummen känns ganska slitna och skulle behöva en uppdatering. Heltäckningsmatta i hallen.

2026-04-30 • via Nuitee
E
Eva • solo_traveller • se
1
2026-04-30 • via Nuitee
I
Ilse • couple • se
5
Ihan ok
Pros:

Aamiainen oli runsas!

Cons:

Siisteyteen ja astioiden riittävyyteen tulisi kiinnittää huomiota!

Hotellisiivoojat herättivät kovaäänisellä puheellaan molempina aamuina!!!

2026-04-30 • via Nuitee
F
Fredrika • solo_traveller • se
10
2026-04-29 • via Nuitee
A
Anso1 • solo_traveller • se
10
2026-04-28 • via Nuitee
C
Carolina • solo_traveller • es
9
Todo bien!
Pros:

El desayuno espectacular.
Cama cómoda, habitación limpia.
Buena ubicación

2026-04-27 • via Nuitee
A
Anders • solo_traveller • se
10
2026-04-27 • via Nuitee
M
Mattias • family_with_children • se
8
2026-04-26 • via Nuitee
M
Marie • solo_traveller • se
9
Pros:

Trevlig personal, fina välstädade rum, vattenkokare fanns, god frukost.

Cons:

Väldigt lyhört tyvärr. Hörde folk i rummet bredvid som hade ett vanligt samtal... Och mycket spring och smäll i dörrar i korridoren utanför rummen.

2026-04-25 • via Nuitee
P
Per • couple • se
7
2026-04-25 • via Nuitee
E
EBRIMA • solo_traveller • gb
8
It was a standard one
Pros:

Close to town

Cons:

The mattress in my room wasn’t very comfortable

2026-04-25 • via Nuitee
K
Katarina • couple • se
8
2026-04-24 • via Nuitee
J
Jesper • solo_traveller • se
9
2026-04-20 • via Nuitee
E
Elin • family_with_children • se
3
Bra pris men ändå inte värt det.
Pros:

Helt okej frukost men äggröran var slut redan när frukosten öppnade. Bra pris på rummet.

Cons:

Extremt dåligt ljudisolerade fönster. Det lät som att fönstret var öppet men det var stängt. Trots öronproppar störde trafikljudet tyvärr.

2026-04-20 • via Nuitee
L
Lis • couple • se
7
Läget var det som gjorde att vi bokade här. Boendet motsvarade förväntningarna till rimligt pris.
Pros:

Låg väldigt bra till för oss. Skön säng och extra härligt med badkar. Frukosten fin och mycket trivsam matsal.

Cons:

Lite slitet och rummet i visst behov av renovering men helt OK ändå.

2026-04-20 • via Nuitee
P
Pia Ja Risto • solo_traveller • fi
10
Pros:

Huippu henkilökunta

Cons:

Ei mitään moitittavaa

2026-04-20 • via Nuitee
H
Helena • solo_traveller • no
8
Tack vare den fantastiska personalen kommer jag välja Best Western nästa gång jag besöker Eskilstuna
Pros:

Personalen och restaurangen.

Cons:

Tillgänligheten. Att gå på toaletten som rullstolsburen var mycket krångligt.

2026-04-19 • via Nuitee
M
Mikael • solo_traveller • se
6
2026-04-19 • via Nuitee
H
Helena • family_with_children • se
7
2026-04-18 • via Nuitee