Fairfield Inn and Suites Columbus Polaris

Hotels
•
Fairfield Inn
8 (287 reviews)
9000 Worthington Road , Columbus , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Nice breakfast buffet
Friendly staff
Cons:
Uncomfortable beds
Issues with cleanliness and service

Categories

Cleanliness
6.5
Negative sentiments regarding the bathtub cleanliness and issues with room servicing.
Service
8.5
Mixed sentiment; some staff were rude, but ultimately some were accommodating.
Location
9.5
Positive sentiments about the location being convenient and spacious.
Room Quality
7.5
General remarks about the room being good but issues with bed comfort.
Amenities
7
Complaints about the lack of working ice machines and hot tub, which affected the experience.
Value for Money
7.5
Concerns about being charged more than expected; overall mixed feelings.
Food and Beverage
9
Positive comments about breakfast offerings, despite missing items like hot chocolate.
Overall Experience
8.5
General satisfaction noted, but significant issues prevented a higher score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:40

Property Description

Convenient Location
Situated near popular attractions like Magic Mountain Fun Center and the Columbus Zoo, Fairfield Inn and Suites offers easy access to entertainment and leisure activities.

Modern Amenities
Enjoy a comfortable stay with our indoor pool, on-site gym, and free in-room Wi-Fi. Each room is equipped with a flat-screen TV, iPod docking station, coffee maker, and work desk.

Additional Services
Start your day with a continental breakfast, relax in the hot tub, and stay productive with our business center. Take advantage of laundry services during your stay.

Experience the perfect blend of convenience and comfort at Fairfield Inn and Suites Columbus Polaris. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 287 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9.5
Room Quality: 7.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 8.5
N
Nancy • family_with_children • us
9
Pros:

Room was clean, comfy and perfect for our needs

Cons:

The air conditioning, either too hot or too cold. Cover on bed too heavy to sleep under.

2026-07-25 • via Nuitee
A
Alyssa • family_with_children • us
7
2026-07-05 • via Nuitee
D
Dixiethunder24 • solo_traveller • us
8
Pros:

Layout of the room and bed with over head lights, seating area

Cons:

Had an issue with a missing personal item and at first was not very cooperative and told us the only option was to wait untill tomorrow to be in lost and found. Most people are not from their area, not a great response.

2026-06-25 • via Nuitee
T
Trina • solo_traveller • us
8
Pros:

Hotel is clean

Cons:

The whirlpool was out of service.

2026-05-21 • via Nuitee
C
Christopher • extended_group • us
9
Pros:

Everything was completely comfortable and clean staff were helpful

Cons:

Had the pull out bed made or stuff in the room

2026-04-27 • via Nuitee
T
Tiffany • family_with_children • us
4
Room was to small. It’s advertised for 4 people but there was only a smaller king bed and a pull out couch that was the
Pros:

Location and clean

Cons:

Hot tube was empty, pull out bed was tiny.

2026-04-27 • via Nuitee
T
Tahesha • solo_traveller • us
9
2026-04-20 • via Nuitee
D
Dean • couple • us
10
2026-04-13 • via Nuitee
C
Cooper • family_with_children • us
8
Pros:

It was comfy & relaxing

Cons:

The toilet kept running

2026-02-24 • via Nuitee
S
Shawnee • solo_traveller • us
6
Pros:

Price

Cons:

Not very clean and wifi issues. No clock/alarm.

2026-01-28 • via Nuitee
D
Darlene • family_with_children • us
8
At the time good, but the double charged was end of the ropes for me.
Pros:

Breakfast was good

Cons:

They double charged me . I paid Booking.com, and Fairfield also charged me. I asked on check in, and called twice with no results.

2026-01-24 • via Nuitee
R
Robert • solo_traveller • us
8
Satisfied
Pros:

Great

Cons:

The ice machine on my floor was broken

2026-01-19 • via Nuitee
K
Kimberly • couple • us
9
Pros:

Location was very convenient. Room was spacious

Cons:

Breakfast needed more variety

2026-01-15 • via Nuitee
M
Michelle • family_with_children • us
3
Not Good
Pros:

The breakfast was okay

Cons:

First of all Google is wrong and they don't have a hot tub. The person who checked up in said my card would have a $50 hold on it but then I was charged $72 and haven't received it back yet. The bathtub felt grimey and was gross looking aound the drain. The shower curtain was tore at the top. There was no bags in any of the trash cans I had to use a dollar tree bag I had for the bathroom trashcan. The bed was so uncomfortable!!! Straight up a flat rock! I could hardly sleep at all. Then I really couldn't because at 11pm at night a maintenance worker came knocking on our door. When I answered he said that he had to check our shower because there's a leak from around that area going all the way down to the first floor. The guy was nice but still this was all crazy. He checked the tub and apologized and left. Honestly I would really appreciate a refund or at least a partial refund.

2025-12-07 • via Nuitee
D
Dale • family_with_children • us
7
2025-11-27 • via Nuitee
F
Frankly • family_with_children • us
3
Pros:

Hotel was very nice

Cons:

I booked through booking.com and I didn't realize that I chose two 1 king bedroom i called the hotel and in a very rude way told me that its my fault and they weren't going to accommodate and just hung up wile I was still talking. Next i get there and I made the mistake of booking on the wrong day. This time they were nice and said will take care of it. So I was like great didn't realize that they just went on and charged me again. So I paid double for those rooms.

2025-11-24 • via Nuitee
R
Robert • couple • us
10
Had a good time
Pros:

Breakfast good and staff very friendly

Cons:

Had no hot chocolate

2025-11-16 • via Nuitee
G
George
10
Pros:

It was great, almost perfect.

2025-10-09 • via Nuitee
L
Lea • partner
10
Pros:

Great accommodations

2025-10-07 • via Nuitee
Z
Zina • family_with_children • us
5
It was good but the beds were horrifically uncomfortable
Pros:

Location and room was good.

Cons:

I won’t stay there again beds uncomfortable and pillows didn’t help

2025-10-06 • via Nuitee