Banyan Tree Cabo Marques

Hotels
Banyan Tree Hotels & Resorts
9.7 (219 reviews)
Boulevard Cabo Marques , Acapulco , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Cons:
Food service issues
Delayed room delivery

Categories

Cleanliness
9.72
Clean and well-maintained property as inferred from positive reviews.
Service
10
Many reviews mention excellent service from the staff, particularly highlighted by guests.
Location
10
Location was frequently praised for its excellent views and accessibility.
Room Quality
9.72
Rooms were described as elegant, soothing, and perfectly appointed.
Amenities
9.72
Amenities including pools and dining options were highly appreciated.
Value for Money
9.72
Guests feel the experience was worth the price despite some mentions of cost.
Food and Beverage
8.72
Some reviews noted issues with food service and quality, affecting overall perception.
Overall Experience
10
Overall experience was described as beautiful and beyond expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:51

Property Description

Luxurious Villas with Private Pools
Indulge in the ultimate luxury experience with private villas featuring stunning ocean views, private pools, and top-notch amenities like plasma TVs and daily turndown service.

Gourmet Dining Options
Satisfy your culinary cravings with a variety of dining choices, from authentic Thai and Latin cuisine to daily fresh menus at Las Rocas Grill & Bar. Don't forget to unwind at the full-service Las Vistas Bar & Lounge.

Relaxation and Wellness
Pamper yourself at the full-service spa offering a wide range of body and beauty treatments. Unwind by the outdoor pools, stay active at the gym, or enjoy a peaceful moment at the library.

Experience luxury and relaxation at its finest at Banyan Tree Cabo Marques. Book now to secure your slice of paradise overlooking the Pacific Ocean.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACA

Location

Property Video

Guest Reviews

9.7
Based on 219 reviews
Cleanliness: 9.72
Service: 10
Location: 10
Room Quality: 9.72
Amenities: 9.72
Value for Money: 9.72
Food and Beverage: 8.72
Overall Experience: 10
M
Maria solo_traveller us
10
Excepcional
Pros:

Me encanta !!
Volvería siempre !

2026-09-12 via Nuitee
C
Catalina couple mx
10
2026-09-01 via Nuitee
L
Laura Elizabeth solo_traveller mx
10
2026-09-01 via Nuitee
E
Elizabeth couple mx
10
Relax
Pros:

Me encantó todo las vistas la villa las camas las áreas comunes y la comida bastante buena , los chicos de restaurante y en especial Álvaro del restaurante las piedras excelente anfitrion .

Cons:

Qué es PET pero no tienen como bebederos en las áreas comunes

2026-09-01 via Nuitee
C
Ceci Rubio solo_traveller mx
10
Pros:

Todo! Es una villa para relajarte y disfrutar al máximo, la limpieza impecable, el personal muy atento y amables, te reciben con una toallita refrescante y una bebida. Sin duda regresaré.

2026-08-30 via Nuitee
C
Carolina solo_traveller de
7
Pros:

Tolle Villa mit eigenem Pool und Meerblick. Personal sehr freundlich.

Cons:

Beim Frühstücksangebot wurden internationale Gäste nicht berücksichtigt. Lage weit außerhalb. Man brauchte immer Transfer und der war völlig überteuert.

2026-08-11 via Nuitee
M
Michelle Alexandra couple mx
10
Estancia inolvidable
Pros:

Villas increíbles con vistas verdaderamente espectaculares! La limpieza es impecable, la arquitectura es hermosa y el personal se distingue por su amabilidad y excelente atención en todo momento. Cada detalle hizo que nuestra estancia fuera muy especial. Sin duda, es uno de los mejores hoteles que he visitado y un lugar al que definitivamente regresaría. 🫶🏻

Cons:

Que ya no pude quedarme más días 😹

2026-07-17 via Nuitee
E
Edwin Arnulfo family_with_children co
9
2026-07-15 via Nuitee
A
ANA. GEORGINA extended_group mx
10
Excelente Servico
Pros:

La privacidad, las instalaciones pero sobre todo el servicio

2026-07-07 via Nuitee
V
VacaJunki Family Courtice, Ontario
10
Amazing hotel and stunning views - private pool!
Pros:

Where to start... stunning vacation. It's an amazing 22+ acre property with villas that all have their own food.

Staff:
They are all amazing, but some stand outs are Alvaro (Los Rocas). What a personality. Helpful, knowledgeable, and always has a smile and willing to help. Gabrial (Cello at breakfast) - has great stories and very friendly. Abusir (Los Rocas) - amazing chef at Los Rocas.

Villas:
Stunning views, comfy beds good pillows. Have bug sprays and bug plugs to help with the bugs (great thing to have). AC does struggle with all the windows. It's necessary to use the sunshades, but they are all automated so it's great.

Restaurants:
Cello and Saffron are both amazing. Los Rocas was best and has lots of seafood and the best ceviche.

Suggestions for improvements:
- Clarity on what is / is not included in breakfast. For the price point what is included is very sparse (no protein available unless you pay more)
- Perhaps some local cuisine

2026-06-23 via Tripadvisor
P
Pizarro couple mx
10
Escapada de fin de semana sin inconvenientes
Pros:

Las habitaciones son muy acogedoras y espaciosas. La alberca limpia con una espectacular vista a la bahia. La comida muy buena.

2026-06-13 via Nuitee
E
Elvi Levi couple tr
5
Cons:

stayed at the Banyan Tree hotel from April 22 to April 26, 2026. On the first evening, we decided not to go out and instead have dinner in the garden of our villa, so we ordered food from the hotel. I chose the chicken fajita. However, the next morning I woke up with severe intestinal pain; in short, I suffered from food poisoning from the chicken I had consumed.

Following this, I contacted Sol from the Guest Service team, who had only been communicating with us via WhatsApp throughout our stay. I explained my condition in detail and requested medical assistance. However, I was informed that a doctor could be arranged, but I would have to pay a fee of 2000–2500 MXN, and that I would also be responsible for the cost of any prescribed medication and any medical procedures.

I was genuinely shocked by this response. Despite falling ill due to food consumed at your hotel, I was not provided with any support and was instead asked to pay. When I expressed my concern, I was told that “there was nothing they could do.”

Due to this condition, I had to go to the bathroom approximately 8–10 times throughout the day and only began to recover by the evening.

I would like to emphasize that this is not a small guesthouse, but an internationally recognized hotel. Therefore, this experience was extremely disappointing in terms of both hygiene standards and the approach to guest health.

The following day, we went to La Capilla de la Paz to watch the sunset. However, when we asked the reception beforehand, no one informed us that the location closes after 6:00 PM. As a result, we went all the way there only to find it closed and were unfortunately left at the gate.

On another day, we wanted to visit La Quebrada. When we asked at the reception, a staff member confidently told us that there were shows every hour. Based on this information, we traveled for an hour and arrived at 2:00 PM. However, we later found out that the actual show times were at 1:00 PM and 7:00 PM. Unfortunate

2026-06-12 via Nuitee
P
Paul family_with_children mx
10
Pros:

les hébergements sont véritablement incroyables, superbement décorés et raffinés dans le moindre détail. Terrasse avec vue sur l'océan et piscine à débordement privative et chauffée. Le cadre de l'hôtel est magnifique, personnel très sympathique. Nous avons bien apprécié le restaurant italien même si un peu cher.

Cons:

Prix un peu élevé mais l'expérience en vaut la peine !

2026-06-10 via Nuitee
R
rachel_hoolahan Family Dublin, County Dublin
10
Fantastic service, views, and experience
Pros:

Adan, the Banyan Tree Team and the Chef were incredibly helpful, thoughtful and generous during our visit for a family dinner.
The venue s spectacular and service is fabulous.
Would highly recommend this place for anyone looking for a unique experience.

2026-06-09 via Tripadvisor
S
Simona Graciela family_with_children mx
10
2026-06-08 via Nuitee
R
Road579244 Couples
8
Unpleasant
Pros:

The place is beautiful but there’re raccoons that get in your villas and eat anything that you have there. We couldn’t enjoy our time outside the villa or the private pool because raccoons will be there every single day. I don’t feel the resort does much to prevent it.

2026-05-25 via Tripadvisor
E
Elena couple mx
10
Uno de los mejores hoteles para parejas.
Pros:

Privacidad y las villas está divinas

Cons:

ya danza con hielos para habitación.
Niños en la alberca.
Perros en la alberca a lado de tumbonas.

2026-05-18 via Nuitee
A
Acosta solo_traveller mx
10
Pros:

En general todo me encantó!!
La ubicación del hotel es privilegiada y la privacidad de las villas es excepcional

Cons:

Todo me encantó

2026-05-08 via Nuitee
J
Julian Jose family_with_children mx
8
Vistas hermosas
Pros:

Gracias por la atención

Cons:

Un poco más de limpieza a ventanas y zona de alberca sería bueno

2026-04-30 via Nuitee
A
ANDRES couple mx
9
2026-04-27 via Nuitee