Mitsis Selection Rinela

Room was beautiful, clean and well stocked with drinks. Staff were friendly and attentive. Lovely resort.

Really amazing all inclusive resort. We had an amazing time. The Greek restaurant was by far the best. The beach was beautiful.

Absolutely everything about our stay was first class.

The hotel was exceptional, the food in all restaurants, including buffet was fantastic. So much choice.

The staff were also all wonderful.

We had a superior double sea front with shared private pool and we could not fault anything about it. We even had the delightful Marina bringing us drinks all day around the pool, she was a delight.

We will definitely be coming back. Thank you.

Amazing Hotel and staff! I will definitely be back !

Excellent hotel and good service. Beautiful setting and aesthetic hotel. Swim up pools were fabulous especially as travelling with children

Overall a really good experience from start to finish. Would recommend coming here with your family. Most fantastic place for it.

Amazing stay. Will book again.

The basics were handled well: the food, snacks, and drinks were GOOD overall, though it can be confusing to figure out which outlet serves what at times. The air conditioning worked reliably and the bedding was comfortable.

However, service and facilities left much to be desired. The shared pool Jacuzzi functions were out of order, and service consistently missed the mark. Food shortages occurred—like a certain item running out at the BBQ station two hours before closing—which is simply unacceptable for this price point. Consistency is an issue: welcome amenities varied drastically depending on who managed the check-in, based on clear observations of other arriving guests.

Charging €20–€35 for late check-out at a supposedly five-star hotel is disappointing, regardless of the amount.

On the culinary side, the Italian à la carte and Steakhouse experiences were good, but the so-called Italian Brunch was a letdown: the menu descriptions did not match the served food, which was BLAND and of poor quality.

Bottom line: for the rates charged, especially compared to other local resorts, these issues are unacceptable and fall farrrrr short of five-star standards.

i would like to state that i am a huge fan of the Mitsis group and have had over 12 stays at their hotels, however this is my first trip to one after covid and a lot has changed. the quality of the food is not great, and even the themed restaurants are serving food which is not good! the Rinela has had a great face lift and the sea is delightful, whilst we were there it was so windy and the life guards were excellent at keeping a watch. the staff in general were ok however the way they run the breakfast and dinner service is not great, you feel as though you are a number to be feed and moved on, not a very luxurious experience in fact the opposite. this may be due to the fact that it was August and the hotel was full. the pizza on the beach was ok, not very tasty and lacking in ingredients. the BBQ would run out everyday of simple things like cheese, hot dogs, lettuce! they also have a tendency to speak in Greek about the guests and as i do speak Greek it was not always very nice! the beach service is very hit and miss, you may get offered a drink and then nothing for the next two days. they just need to sharpen everything up and keep a smile on their faces, after all they are selling themselves as a 5 star hotel. i will never return to the Rinela and i am sad standards have dropped so much. the back office staff try and accommodate you as much as they can but again they are not very careful with their words. i would rate this hotel as a 4 star.

Highs

- Excellent beach
- Most of staff is friendly, really enjoyed meeting Lefteris, Giorgio and his bar colleague (forgot his name) at the beach bar; Aris in the bar near reception and Katerina, evening housekeeper.
- Restaurants

Lows

- Some guests are very entitled and selfish. Hotel should find ways to address them as it does impact others. You would see 10 chairs reserved by 1 person for the kid's mini disco, endless sunbeds reserved and not used by midday. Vaping in the restaurant and large group of people being quite loud.
- I had a linen shirt stolen from the drying rack, which is placed outside the room.


A lovely hotel for sure, with some opportunities for improvement to ensure all guests feel comfortable and have equal chances of using all non-private space and facilities.

Amazing stay, fantastic views, and clean beach! Food reservation options are very hard to get!

Swimming pool like swim in the ocean huge

We stayed at mitsis rinela for a week and everything was perfect. The hotel has an amazing view of the ocean and the beach is beautiful, it literally looks like a beach club with sun mattresses. The staff is also friendly and welcoming, helping us with everything we needed (especially Maria from guest relations!). The food is tasty and the restaurants are definitely worth trying to book. We especially loved the Italian restaurant and every restaurant brought diversity in the food we ate throughout the week. Lastly, the drinks at the lounge bar are delicious and very well made, we stayed and ordered drinks every night of the week. Would definitely come again!!

Lovely property. Excellent swim up rooms and clean hotel with good selection of drinks. Our only honest criticism would be the quality of buffet food and range of Greek food which was lacking. The kids pool is substandard and not to the same quality as the pools and facilities elsewhere. Other than that, we had a lovely time and would still return.

Excellent resort for chilling holiday

We stayed at Mitsis Rinela to celebrate a milestone birthday and our anniversary and the experience was flawless from start to finish. Having already stayed at another Mitsis in Rhodes, I expected great service, but Rinela somehow exceeded even that.

As vegans, we were especially impressed by how well the resort catered to our dietary needs. From the moment I emailed ahead of our stay, the resort’s in-house nutritionist, Maria, responded promptly and clearly explained our options at every restaurant. When we arrived, she met with us personally to ensure everything was in place and it was.

We were introduced to the Executive Chef, Georgios, and Sous Chef, Ionis, who went out of their way to customise our meals. The service across all à la carte restaurants, cafés, and beach bars was simply incredible. We were constantly offered more food and options — the à la carte dining felt limitless, and every meal left us full and happy. It honestly felt like visiting a beloved grandmother who keeps lovingly feeding you.

The staff were exceptional; always smiling, always helpful. A special thanks to Sha, Magdalini, Kelly, and Eleni, who made every dining experience extra special.

The setting itself is stunning, with a grand pool, private beach, and beautiful architecture — but it’s the people who truly make Mitsis Rinela what it is.

I work for a global travel company and can confidently say this was one of the best hospitality experiences I’ve had anywhere in the world!

Nice rooms, well maintained grounds, clean and comfortable. Staff is great and make you feel welcome, one of the biggest assets . Food is good though the Asian a la carte and the late night buffet less so. Good massages at the spa and nice beach. It was a very relaxing week and I would definitely recommend.

This was our 2nd time at Mitsis Rinela after trying a few of the Mitsis properties. The facilities and the sand beach are the main attraction for sure. Everything has been or is being refurbished and the hotel is really beautiful. Would highly recommend to anyone interested in an all inclusive resort. Only drawback for us as a couple was the number of kids around but that’s the summer for you. Not much can be done about that.

Great property. Beds not so comfy.

A convenient mid size resort. Decent food. Amazing beach and big size pool. Pool never gets too crowded. Friendly staff. Only complaint could be lack of staff. Staff seems working long hours and exhausted,They try their best though.