The Art Hotel El Poblado Medellín By Key 33

Hotels
8.4 (1490 reviews)
Carrera 41 # 9-31 , Medellín , CO

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Excellent central location, quiet at night
Very friendly and helpful staff (many named praise)
Modern design, rooftop and cosy public spaces
Clean rooms and comfortable beds
Good value for money for many guests
Cons:
Many rooms lack windows; room quality varies
Breakfast is limited/mediocre for several guests
No gym or on-site café; buffet removed
Occasional noise/pipe insulation issues and clunky bathroom sliding doors
Inconsistent visitor/house policy enforcement reported

Categories

Cleanliness
9
Multiple reviews call the hotel clean, mention comfy beds and daily fresh water; overall cleanliness is consistently praised.
Service
9.2
Staff repeatedly praised by name (Alex, Lauran, Francesco, Andreas, Luisa, Francisco, Daniel); check-in/front desk 24/7 and helpfulness highlighted.
Location
9.6
Extremely positive mentions: very central, ideal location for El Poblado, close to restaurants/metro and quiet at night; often described as unbeatable.
Room Quality
7.2
Mixed feedback: modern and comfortable rooms noted, but many report no windows in most rooms, varying room quality, occasional noise and plumbing/insulation issues (pipe noise), and a clunky sliding bathroom door.
Amenities
7.8
Rooftop and cosy lobby praised; however there is no gym, limited café options, and some guests note lack of buffet/limited breakfast service.
Value for Money
8.2
Generally seen as good value by several guests ('Worth the value'), though some feel the boutique concept falls short in certain aspects.
Food and Beverage
7
Breakfast described as mediocre or limited by several reviewers; a few guests enjoyed food but overall F&B receives mixed-to-below-expectation comments.
Overall Experience
9.2
Predominantly positive overall impressions: many guests loved the hotel, praised staff, design and location, and said they'd return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:15

Property Description

Central Location and Stylish Design
The Art Hotel Medellin is a chic 4-star hotel located in the heart of Medellín, just steps away from El Poblado Park and Lleras Park. The property's artistic flair is evident in every corner, offering a unique and trendy atmosphere for guests to enjoy.

Modern Amenities and Services
Each air-conditioned room at The Art Hotel Medellin is equipped with free WiFi, a flat-screen TV, and a safety deposit box, ensuring a comfortable and convenient stay. Guests can also take advantage of the airport transfer service and bicycle rental for exploring the city.

Exceptional Customer Service
With a multilingual staff available 24/7, guests can expect top-notch service and assistance throughout their stay. Whether you need local recommendations or any help, the reception staff is always ready to accommodate your needs.

Experience the perfect blend of style, comfort, and convenience at The Art Hotel Medellin. Book now for an unforgettable stay in Medellín!

Important information:

Please note that extra beds are offered upon request. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

If you do not show up or cancel the reservation, the accommodations will charge you the taxes or the corresponding value, depending on the cancelation or no-show policies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Location

Guest Reviews

8.4
Based on 1490 reviews
Cleanliness: 9
Service: 9.2
Location: 9.6
Room Quality: 7.2
Amenities: 7.8
Value for Money: 8.2
Food and Beverage: 7
Overall Experience: 9.2
M
Marcel • solo_traveller • de
9
Pros:

Die Lage ist hervorragend und könnte nicht besser sein. Das Hotel ist sehr schön eingerichtet und das Personal ist freundlich

2026-10-23 • via Nuitee
D
Daniela • family_with_children • dk
7
Pros:

Great location

Cons:

Could not get 2 key cards for the room!

2026-10-21 • via Nuitee
J
José • family_with_children • do
8
Bien, pero en una próxima me alojo en otro lugar
Pros:

La ubicación

Cons:

El personal del restaurante en el desayuno era muy malo, ni siquiera era amable una joven en específico lo demás estuvo bien

2026-10-18 • via Nuitee
C
Carin • extended_group • cw
8
Leuk hotel, lieve behulpzame medewerkers. Zou het weer boeken
Pros:

Locatie was top, hotel voldeed helemaal aan de verwachting!

Cons:

Niets, was helemaal goed

2026-10-15 • via Nuitee
C
CAMILO • couple • co
6
Una buena localización, un poco ruidoso
Pros:

Me gustó la localización, muy buen lugar para el día pero en la noche hace bastante ruido. El desayuno muy bueno y el cuarto confortable.

Cons:

No me gustó que a pesar de haber pagado la totalidad por booking me cobraron otro impuesto, bastante alto. Tampoco que es un hotel de patio central y una noche hubo DJ que hacía mucho ruido y se oía mucho en el cuarto. Tampoco que un día llegamos a las 3:00pm y no estaba hecho el cuarto.

2026-10-13 • via Nuitee
B
Babacar • couple • es
10
Recomendable y perfecto
Pros:

Hotel muy bien ubicado en el Poblado con una gran variedad de opciones alrededor.
Desayunos completos con variedad y las habitaciones increíbles junto con un personal fantástico.

2026-10-11 • via Nuitee
J
Jadiel • solo_traveller • co
10
Perfect locals given correct information overall clean and staff super helpful
Pros:

Be honored that your Medellín hijo de

Cons:

Nada chido

2026-10-07 • via Nuitee
J
JESSICA • family_with_children • mx
10
agradable
Pros:

Excelente ubicacion, personal muy amable y confort.

2026-09-18 • via Nuitee
G
Gonzalo D • couple • co
8
Hotel cómodo con buena ubicación
Pros:

Buena ubicación

Cons:

No tenía agua caliente

2026-09-15 • via Nuitee
C
Claudia • couple • ve
7
2026-09-13 • via Nuitee
G
German • couple • ar
9
2026-09-13 • via Nuitee
M
Marina • couple • es
10
2026-09-12 • via Nuitee
D
Damilene • solo_traveller • tt
4
Cons:

The hotel is designed like a prison. Dark gloomy room, concrete floor, no ventilation, lack of breakfast variety.

2026-09-11 • via Nuitee
L
Luis Miguel • couple • us
7
Me cobraron impuestos a pesar de que soy ciudadano Americano, vivo en NYC ya hace 25 años, soy Colombiano y no vivo allá
Pros:

La ubicación

2026-09-08 • via Nuitee
L
LUIS • couple • do
8
2026-09-08 • via Nuitee
J
julio Carlos • couple • es
8
2026-09-08 • via Nuitee
R
RAMIREZ PULIDO • couple • co
5
2026-09-08 • via Nuitee
M
Mario • extended_group • at
9
Schickes Style-Hotel in bester Lage!
Pros:

Top Design, super Zentral, eine gute Adresse für eine Nacht in Medellin! Direkt im Fortgehviertel aber trotzdem in einer ruhigeren Seitengasse. Optimale Kombi!

Cons:

Man hört die Musik von der Rooftop Bar bis ins Zimmer, was etwas genervt hat. Frühstück ok aber nicht top- im Vergleich zu anderen Hotels in Kolumbien eher wenig Auswahl. Sonst hat’s gut gepasst!

2026-09-02 • via Nuitee
K
Kerrod • couple • au
10
My favourite location I stayed at in my whole South America trip
Pros:

Absolutely amazing quality. Staff were amazing and helpful and everything about it was just perfect.

Cons:

Nothing, it was honestly perfect!

2026-09-01 • via Nuitee
R
rocio • couple • es
9
2026-08-31 • via Nuitee