Luxury Family Hotel Bílá Labuť

Hotels
7.3 (4508 reviews)
Biskupská 9 , Prague , cz

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Children allowed

Facilities

Parking
Non-smoking rooms
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noisy rooms
Poor cleanliness

Categories

Cleanliness
6.85
Several reviews mentioned unclean rooms and poor maintenance.
Service
8.31
Staff were described as helpful and accommodating.
Location
8.85
Convenient location, close to the city center and transport options.
Room Quality
6.81
Issues mentioned with noise, temperature control, and old furniture.
Amenities
6.84
Limited amenities and some complaints about the heating system.
Value for Money
7.8
Price reflects the experience, but some guests felt it was overpriced.
Food and Beverage
5.35
No food options were available at the hotel.
Overall Experience
7.62
A mix of good and bad experiences, averaging to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:27

Property Description

Luxury Family Hotel Bila Labut is your perfect oasis in the heart of Prague. Just a short stroll away from iconic landmarks and bustling shopping streets, this hotel offers the ideal blend of convenience and luxury.

Modern Amenities: Relax in rooms equipped with minibars, free Wi-Fi, and satellite TV. Need to catch up on work? Take advantage of the spacious work desks in every room.

Convenience at Your Fingertips: With a 24-hour reception and access to a modern fitness club within the Bílá Labuť shopping mall, your every need is catered to.

Prime Location: Explore Prague with ease, as the hotel is within walking distance of Old Town Square, Wenceslas Square, and the Palladium shopping mall. Book now for an unforgettable stay at Luxury Family Hotel Bila Labut.

Important information:

Please inform the property in advance if you plan to bring a service dog.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

7.3
Based on 4508 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 6.84
Value for Money: 7.8
Food and Beverage: 5.35
Overall Experience: 7.62
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#Alexx • solo_traveller • sk
8
2026-05-02 • via Nuitee
N
Nikolas • family_with_children • sk
6
2026-05-02 • via Nuitee
A
Aleksander • couple • no
8
2026-05-02 • via Nuitee
C
Cezary • couple • pl
9
2026-05-02 • via Nuitee
J
Jack • solo_traveller • se
5
Pros:

Price and location

Cons:

I found nut shells by the bed, the outlet didn't work and the bathroom door lock didn't work either.

2026-05-01 • via Nuitee
R
Ramzi • couple • fr
2
Très bon emplacement, mauvais hotel :(
Pros:

Seulement son emplacement, le reste est mauvais surtout de l’humidité dans la chambre, il semble que la chambre n’a pas été aérée depuis longtemps :(

Cons:

l’humidité dans la chambre, il semble que la chambre n’a pas été aérée depuis longtemps :(
De plus, les équipements datent des années 80, les prises électriques ne fonctionnaient pas, la télé ne marchait pas … bref heureusement on a passé seulement une nuitée :(

2026-05-01 • via Nuitee
C
Christine • couple • se
9
2026-04-30 • via Nuitee
C
Costanza • solo_traveller • it
7
2026-04-30 • via Nuitee
M
Maripaz Castro • couple • de
8
Buen servicio por el precio que pagamos
Pros:

Excelente ubicación y precio

Cons:

El hotel es muy viejo

2026-04-30 • via Nuitee
S
Supini • couple • it
8
2026-04-29 • via Nuitee
A
Ariana • couple • es
8
Buena relación calidad precio. Muy buena ubicación
Pros:

Buena relación calidad precio. El personal es muy amable.

Cons:

Las instalaciones son un poco antiguas pero no están mal

2026-04-29 • via Nuitee
C
Cristina • solo_traveller • es
10
2026-04-29 • via Nuitee
K
Konstantin • couple • mk
10
Amazing stay at an amazing hotel with amazing staff!!! Made Prague feel so homey.
Pros:

The accomodation was amazing and they gave us the preffered double bed room that we asked. The staff was extra friendly and open for communication and they even boiled water for us for our ramen. Good job to all three workers that we saw at the reception, especially Jana who welcomed us very well and made us feel like at home. Previously we saw some reviews about ants, but they said that they took care of the problem and we didn't have any problem with the cleanliness. The room service was doing the room check and tidying it every morning from 10-12 o'clock and they were really quiet. We loved the location. It was really close to everything we wanted to see. The room was safe and there is nothing i can say bad about it. Practically, it was exceptional.

2026-04-29 • via Nuitee
M
Malick • family_with_children • de
8
2026-04-29 • via Nuitee
D
Daryl • solo_traveller • gb
8
Pros:

Friendly, helpful receptionist. Good size room and clean.

Cons:

Shower didn't stay in position, needed holding

2026-04-29 • via Nuitee
H
Harry • solo_traveller • gb
2
2026-04-29 • via Nuitee
M
Madsen • couple • dk
7
Dejligt ophold, men god beliggenhed!
Pros:

Beliggenhed og venligt personale.

Cons:

Der var ikke gjort grundigt rent. Der sad en vingummi fast på garderobeskabet. Ikke til at vide hvor længe den havde siddet der. Ellers var der rent.

2026-04-28 • via Nuitee
T
Thomas • extended_group • de
6
Für eine Gruppenreise mit mittlerem Budget ideal.
Pros:

Die Lage war sehr gut, und das Personal war sehr hilfsbereit.

Cons:

Die Zimmer und Ausstattung kommt langsam in die Jahre, aber Preis\Leistung ist in Ordnung.

2026-04-28 • via Nuitee
• couple • nl
8
2026-04-28 • via Nuitee
J
Jana • family_with_children • cz
9
2026-04-27 • via Nuitee