Luxury Family Hotel Bílá Labuť

Hotels
7.3 (4377 reviews)
Biskupská 9 , Prague , cz

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Children allowed

Facilities

Non-smoking rooms
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Currency exchange
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noisy rooms
Poor cleanliness

Categories

Cleanliness
6.85
Several reviews mentioned unclean rooms and poor maintenance.
Service
8.31
Staff were described as helpful and accommodating.
Location
8.85
Convenient location, close to the city center and transport options.
Room Quality
6.81
Issues mentioned with noise, temperature control, and old furniture.
Amenities
6.84
Limited amenities and some complaints about the heating system.
Value for Money
7.8
Price reflects the experience, but some guests felt it was overpriced.
Food and Beverage
5.35
No food options were available at the hotel.
Overall Experience
7.62
A mix of good and bad experiences, averaging to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:27

Property Description

Luxury Family Hotel Bila Labut is your perfect oasis in the heart of Prague. Just a short stroll away from iconic landmarks and bustling shopping streets, this hotel offers the ideal blend of convenience and luxury.

Modern Amenities: Relax in rooms equipped with minibars, free Wi-Fi, and satellite TV. Need to catch up on work? Take advantage of the spacious work desks in every room.

Convenience at Your Fingertips: With a 24-hour reception and access to a modern fitness club within the Bílá Labuť shopping mall, your every need is catered to.

Prime Location: Explore Prague with ease, as the hotel is within walking distance of Old Town Square, Wenceslas Square, and the Palladium shopping mall. Book now for an unforgettable stay at Luxury Family Hotel Bila Labut.

Important information:

Please inform the property in advance if you plan to bring a service dog.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

7.3
Based on 4377 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 6.84
Value for Money: 7.8
Food and Beverage: 5.35
Overall Experience: 7.62
J
Jarmila • family_with_children • sk
5
Pros:

Poloha

Cons:

Izba nebola najčistejšia, v kúpelni boli chlpy a špina v záchode. Chýbali zástrčky, ťažko sa nabíjali telefóny kvôli ich nedostatku. Obrovský nepomer kvality a ceny.

2026-04-04 • via Nuitee
H
Harry • couple • gb
3
Go elsewhere, really not value for money. I stayed here 6 years ago and the place has got worse.
Pros:

Location

Cons:

Mould in the room, beds were not comfy and the shower was very poor. Not value for money at all.

2026-04-04 • via Nuitee
L
Luna • couple • es
7
Genial!
Pros:

La ubicación es perfecta, cerca del centro pero no en el lío. Las habitaciones eran cómodas. Limpio. Las recepcionistas que nos atendieron fueron super amables y predispuestas con todo. Tuvimos que dejar nuestras maletas ahí unas horas y con mucha amabilidad nos las guardaron. Súper recomendable

Cons:

Es un poco antiguo. Las camas son un poco pequeñas.

2026-04-04 • via Nuitee
A
Angeletti • family_with_children • it
5
centrale,buona posizione, manca la pulizia
Pros:

la posizione é abbastanza centrale , se si va con i mezzi é tutto facilmente raggiungibile ma se si vuole risparmiare sui costosi biglietti del bus ci vogliono almeno 20 minuti per arrivare alle attrazioni principali.il personale é gentile e disponibile ma la camera é alquanto sporca , a partire dalla moquet che presenta macchie ignote ; la polvere sulle superfici, e le coperte SPORCHE piene di capelli,almeno solo all'interno .Ci sono tanti bar e ristoranti li vicino non prettamente turistici. Se si vuole pagare poco e avere una posizione centrale é fantastico, ma ci vuole piú attenzione alla pulizia .

Cons:

pulizia terribile.

2026-04-04 • via Nuitee
R
Ranjan • family_with_children • in
9
Pros:

Staff behavior early hassle-free check in process

Cons:

Drinking Water facility in the hotel

2026-04-04 • via Nuitee
O
Oksana • family_with_children • at
4
Pros:

Не далеко от центра

Cons:

Маленькая ванная

2026-04-04 • via Nuitee
N
Nuzzo • family_with_children • it
8
2026-04-04 • via Nuitee
D
David • family_with_children • cz
8
2026-04-03 • via Nuitee
A
Angel • couple • es
8
2026-04-02 • via Nuitee
I
Irina • family_with_children • sk
6
Pros:

Очень хорошее местоположение! В номере чисто! Персонал на рецепции очень приветливый !

Cons:

Большой минус это отсутствие чайника в номере , аппарат с чаем на рецепции не работал. Аппарат с кофе выдал грязную воду !! Если не хотите обеспечить чайниками каждый номер, поставьте кулер с горячей и холодной питьевой водой на рецепции , это будет большое и хорошее решение для посетителей отеля ! Вода в отеле , из под крана , очень хлорированная !

2026-04-02 • via Nuitee
L
Luboš • couple • cz
7
Dobré a levné ubytovaní v centru města
Pros:

Snídaně fajn, ale drazší a ne v hotelu

Cons:

Snídaně přímo v hotelu

2026-04-02 • via Nuitee
M
Miguel • family_with_children • es
8
2026-03-31 • via Nuitee
A
Aleksandr • solo_traveller • lt
8
Pros:

- Location (many shops/restaurants/cafes in the area)
- Easy public transport connection
- Near the Old Town
- Spacious room
- Very friendly staff

Cons:

There is a church with a clock tower near the hotel. The clock chimes every hour, so if you are a light sleeper, this may be a problem. Additionally, in strong winds, there is noise coming from the flags on the facade (it sounds like metal structures rubbing somewhere), which also doesn’t help with a good night’s sleep.

2026-03-31 • via Nuitee
M
Mariana • family_with_children • sk
5
2026-03-31 • via Nuitee
E
Elena • family_with_children • it
7
Pros:

Staff cordiale e molto disponibile, ottima posizione e condizioni della camera tutto sommato accettabili

Cons:

riscaldamenti non regolabili, prese non funzionanti

2026-03-30 • via Nuitee
O
Oscar • family_with_children • es
10
Corta pero segura
2026-03-29 • via Nuitee
V
Viatger_ • family_with_children • es
8
2026-03-28 • via Nuitee
C
Cinthya • family_with_children • de
9
2026-03-28 • via Nuitee
Özbey • couple • tr
7
Merkeze yakın olması dışında üzdü.
Pros:

Tesis sadece merkeze yakındı.Resepsiyon görevlileri güleryüzlüydü.

Cons:

Tesis dekorasyon çok eskiydi.Mobilyalar çok eski odamızdaki perde yırtıktı.Banyo eskiydi küvet fayansları kötüydü.Bize suit oda vermişlerdi üstelik o yüzden tam hayal kırıklığıydı.

2026-03-28 • via Nuitee
C
Catherine • solo_traveller • ie
10
2026-03-27 • via Nuitee