Residence Syracuse

Hotels
8 (6 reviews)
48 Avenue Jacques Yves Cousteau , Villeneuve-Loubet , fr

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Car hire
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Broken electric shutters
Rusty bath
Unkempt outdoor areas
Trip hazard step
Key issues

Categories

Cleanliness
7.08
The apartment was clean, but the bath was rusted and the overall state of the outdoor areas was unkempt.
Service
9.05
Some staff were helpful, but the issues were not resolved during the stay.
Location
9.59
The location was excellent.
Room Quality
6.54
The room was basic and lacked character; issues with electric shutters made the room dark.
Amenities
8.07
Basic amenities were present, but issues with the shutter and door key impacted the experience.
Value for Money
7.53
Feeling let down by the quality vs advertised rating indicates poor value for money.
Food and Beverage
9.08
Not mentioned in the review.
Overall Experience
7.05
Overall, the issues outweighed the benefits, leading to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:05

Property Description

Beachfront Location:
Residence Syracuse is conveniently situated just steps away from Plage des Bouches du Loup and Vaugrenier Beach, offering guests easy access to the beautiful coast.

Modern Amenities:
Guests can enjoy a comfortable stay in the air-conditioned accommodation with a fully equipped kitchenette, flat-screen TV, and a private terrace offering stunning city views.

Rooftop Pool:
Relax and unwind at the rooftop pool, overlooking the picturesque surroundings, perfect for soaking up the sun and enjoying a refreshing swim.

To book your stay at Residence Syracuse and experience seaside luxury, reserve now!

Important information:

Please inform Residence Syracuse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
This property will not accommodate hen, stag or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCE

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 3 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8
Based on 6 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.59
Room Quality: 6.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 7.05
K
Karen • family_with_children • am
10
2025-11-02 • via Nuitee
A
Albert • couple • lu
6
2025-10-18 • via Nuitee
P
Peter • couple • gb
4
The issues far outweighed any benefit and we were let down by failure to fix the issues.
Pros:

The location was excellent and the staff in the hotel across the street were very helpful on reception but couldn’t solve any of our issues.

Cons:

The electric shutters in the bedroom were broken and couldn’t be raised. We were told on arrival that they had tried to fix this and the problem would be resolved asap. No-one came near us all week to look at this and it was very obvious from the debris on the piece that had been removed that this problem had been ongoing for a long time. We should have been informed before arrival as this made the bedroom so dark that electric light was always required and the exit doors could not be used.
The bath was rusted in places and this problem had also been ongoing for a while. (See photos below)
The step into the apartment was rough and a trip hazard.
The door key didn’t always work on both the front door and the outside gate. A member of hotel staff came to look but was unable to resolve this issue.
The outdoor areas were unkempt and needed attention.
The apartment itself was basic but clean. It lacked character and attention.
We cannot understand how this is advertised on Booking.com as a quality rating 9.2 and 4 star and feel very let down by this system.

2025-09-13 • via Nuitee
A
Andrea • family_with_children • hu
10
2025-07-24 • via Nuitee
E
Eduard • young couple • gb
10
Exceptional
2023-09-06 • via Nuitee
D
Donna • young couple • gb
8
the location was perfect for us. the beach , restaurants were near and the hotel pool is stunning , trains and buses all
Pros:

location

Cons:

no hairdryer or kettle although the hotel offered to refund us if we wanted to purchase from the supermarket

2023-05-04 • via Nuitee