Hotel Washington

Hotels
7.3 (3465 reviews)
Frans van Mierisstraat 10 , Amsterdam , nl

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Noisy environment
Steep stairs
Poor value for amenities

Categories

Cleanliness
5.44
Room dirty, bed filled with crumbs, mould on ceiling, cracked walls.
Service
8.91
Staff is friendly and helpful.
Location
8.95
Central location, very convenient for local attractions.
Room Quality
6.4
Rooms are too small, discomfort from noise and old furniture.
Amenities
6.43
Limited amenities with steep stairs and shared facilities.
Value for Money
7.39
Basic quality relative to price; could expect more for the cost.
Food and Beverage
6.94
Breakfast is basic and not luxurious.
Overall Experience
7.91
Overall, the experience was mixed, with some negative aspects affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:21

Property Description

Charming Amsterdam Experience:
Hotel Washington, located in an early 20th-century house near Museum Square, offers typical Amsterdam styled rooms with a charming backyard garden.

Comfortable Accommodations:
Benefit from rooms featuring a work desk, cable TV, and private or shared bathroom facilities. Enjoy garden terrace views from select rooms.

Convenient Amenities:
Start your day with an optional continental breakfast buffet and explore nearby dining options for dinner. With bicycle rental available, guests can easily visit Leidseplein by tram and explore the Albert Cuyp street market and Kalverstraat shopping area.

Book your stay at Hotel Washington for a delightful Amsterdam experience!

Important information:

The reception is open between 08:00 and 23:00. Check-in after 23.00 is possible on request.

Please note that check-in after 00:00 is only possible upon request and against an extra fee of EUR 20.

Please note that breakfast is served from 08:00 until 10:00.

Please note that in case of a group reservation (more than 3 rooms), 14 days before date of arrival the reservation will be changed to a nonrefundable reservation.

Please note that the hotel has no elevator.

Guests must pay the total amount of the reservation upon check-in. Please note that reservations with a Non Refundable rate will be charged on a credit card on the day of

booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 54 per day.

Location

Guest Reviews

7.3
Based on 3465 reviews
Cleanliness: 5.44
Service: 8.91
Location: 8.95
Room Quality: 6.4
Amenities: 6.43
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 7.91
Z
Zouhir • family_with_children • be
9
2026-05-01 • via Nuitee
M
Mugunthan • family_with_children • fr
6
2026-05-01 • via Nuitee
A
Aaffien Cornelia • solo_traveller • nl
7
Pros:

Perfecte plek om Amsterdam te ontdekken.
Ligt vlakbij museumplein, Albert Cuyp markt.
We sliepen met 3 personen op een kamer, was erg ruim.
We hadden geen ontbijt erbij gedaan, helemaal prima, in de buurt zitten genoeg tentjes.

Cons:

Kussens waren hard. Maar dat is persoonlijk. Basic badkamer, douche wastafel en wc, alles wat je nodig hebt is er.
Wel 2 steile trappen op, maar was te doen.
Parkeren is vrij prijzig. Wij hebben hem in Qpark museumplein gezet. Waren voor ruim 24u, 55 euro kwijt. Maar dan staat de auto wel afgesloten.
Moesten wel 100 euro borg betalen.

2026-05-01 • via Nuitee
V
Věra • extended_group • cz
9
2026-05-01 • via Nuitee
A
Asha • solo_traveller • gb
8
2026-05-01 • via Nuitee
M
Mekonen • solo_traveller • be
5
2026-04-30 • via Nuitee
Колян • solo_traveller • ua
10
Pros:

Все було чудово

2026-04-30 • via Nuitee
A
Andrey • solo_traveller • us
7
Pros:

Basic, but good clean hotel in an old building. No elevator, steep stairs, but that was expected. High ceilings. Window to internal courtyard. Good location near museums, metro 10 min walk away.

Cons:

Kettle in the room would have been nice.

2026-04-30 • via Nuitee
M
Marcellino • solo_traveller • nl
7
Voldoende
Pros:

Kamer ruim

Cons:

Zeer Stoffig

2026-04-29 • via Nuitee
A
Alexander • extended_group • at
7
2026-04-29 • via Nuitee
T
TAKUYA • solo_traveller • jp
8
Pros:

・綺麗
・美術館に近い

Cons:

・シャワーの水が舞い上げられて、シャワーカーテンの外までびしょ濡れになる

2026-04-29 • via Nuitee
M
Marwan • couple • nl
1
2026-04-29 • via Nuitee
E
Eleanor • solo_traveller • gb
8
Pros:

The room was quite affordable for the last minute booking and for the great location. Felt clean and safe.

2026-04-28 • via Nuitee
C
Cherie • solo_traveller • gb
1
Cons:

Thank you for your response to the complaints. While I acknowledge your points regarding the traditional nature of the building, I must clarify that my grievance is not with the aesthetic of the hotel, but with safety standards and the accuracy of the property’s description.
​1. Safety and Accessibility
​While your description mentions the absence of a lift, it fails to disclose the hazardous nature of the four-flight climb. For a guest new to Amsterdam, a "traditional staircase" does not adequately communicate a significant safety risk. Furthermore, the recurring failure of our room key forced us to navigate these dangerous stairs unnecessarily on multiple occasions. This was not merely an inconvenience; it was a physical hazard that directly led to our need to upgrade to a safer room.
​2. Misrepresentation of Facilities
​Regarding the bathroom, the description of a "separate bathroom" implies a standard level of utility. The reality—a space so cramped it mirrors an aircraft lavatory and prevents comfortable use—was not communicated. A "basic description" should not be used to omit significant spatial limitations that impact the basic functionality of the room.
​3. Refund Request and Deposit Status
​Because the upgrade was a matter of physical safety and basic necessity rather than a luxury preference, I am maintaining my request for a refund of the upgrade fee.
​Additionally, I have yet to receive my security deposit. Please provide the exact date this was processed and the expected timeframe for the funds to appear in my account.
​4. Moving Forward
​I would prefer to resolve this matter directly and amicably with the hotel. However, if we cannot reach a fair agreement regarding the upgrade costs, I will feel it is my responsibility to share my experience—including photos of the hazardous stairs and the bathroom dimensions—on public review platforms and travel forums to ensure future travelers can make a fully informed decision.

2026-04-27 • via Nuitee
A
Andreas • solo_traveller • it
8
2026-04-27 • via Nuitee
J
Joann • family_with_children • us
5
Room for improvement.
Pros:

Helpful staff, specially Zayed who went an extra mile to help us with our luggage.

The bathroom facilities were good.

Good location, close to tram and easy cycle to center.

Cons:

The room was on 4th floor, I was with a child and there was no lift. No other rooms were available but I was surprised that they assigned a room at 4th floor knowing I’m traveling with child.

The room was small, broken window and no blinds on the windows.

There was a gap between the corridor and our room, I tripped twice and injured my knee. Very unsafe.

Overpriced breakfast.

2026-04-27 • via Nuitee
G
Grégoire • solo_traveller • be
2
Très cher pour de la mauvaise qualité
Pros:

La localisation dans un quartier calme

Cons:

La propreté, le prix exorbitants, les photos qui son trompeuse

2026-04-26 • via Nuitee
T
Terisse Garde • couple • fr
1
Un rapport qualité prix limité arnaque
Pros:

Pas grand chose. L’emplacement

Cons:

Chambre en sous sol avec une fenêtre ouverte impossible à fermer sans un marche pied
Une salle de bain très inconfortable et pas de coffre comme indiqué dans la chambre

2026-04-26 • via Nuitee
D
Danilo • solo_traveller • it
6
2026-04-26 • via Nuitee
R
Reis • solo_traveller • de
7
2026-04-26 • via Nuitee