Sure Hotel by Best Western City Jonkoping

Hotels
•
Sure Hotel by Best Western
7.5 (6197 reviews)
Västra Storgatan 25 , Jönköping , se

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Breakfast quality
Noise disturbances

Categories

Cleanliness
6.33
Several mentions of cleanliness issues and dirty dishes.
Service
8.8
Many reviews highlight the friendly and helpful staff.
Location
8.34
Convenient location near the station and other attractions.
Room Quality
6.79
Room sizes are decent but mention of tired decor and noise issues.
Amenities
7.32
Good facilities like pool table and complimentary snacks.
Value for Money
7.78
Generally considered good value, but some concerns about room quality.
Food and Beverage
6.33
Complaints about breakfast quality and hygiene issues.
Overall Experience
8.3
Positive overall experience, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:02

Property Description

Central Location and Comfortable Rooms
Located in central Jönköping, just steps away from Lake Vättern and the Central Station, Sure Hotel by Best Western City Jonkoping offers cozy rooms with all the essentials for a comfortable stay, including a work desk, armchair, and satellite TV.

Delicious Buffet Breakfast and Cozy Fireplace Lounge
Start your day right with a delicious buffet breakfast served each morning at the property. After a day of exploring, unwind in the fireplace lounge with complimentary tea and coffee, or enjoy a game of billiards.

Convenient Amenities and Nearby Attractions
With free WiFi, a free internet computer, and a prime location near shops, restaurants, and the Match Museum, City Hotel ensures a convenient and enjoyable stay in Jönköping. Book now for a memorable experience!

Important information:

Please contact Sure Hotel by Best Western City Jönköping in advance if you have any allergies.

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and the same credit card used for booking upon check-in.

Please note that no visitors are allowed on the premises and guest rooms. Also pets are only allowed in the Standard Double or Economy Single Room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JKG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for SEK 300 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 110 per day.

Location

Guest Reviews

7.5
Based on 6197 reviews
Cleanliness: 6.33
Service: 8.8
Location: 8.34
Room Quality: 6.79
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 8.3
S
Samrawit Russom • solo_traveller • se
4
2026-05-08 • via Nuitee
V
Vivi-Anne • solo_traveller • se
7
Pros:

Sängen var jätteskön med härliga kuddar.
Frukost bra.
Garaget bra och nära till hissen upp till rummet.

Cons:

Slitet i trapphus korridorer. Lite mörkt och trist vid borden bredvid receptionen.

2026-05-08 • via Nuitee
E
Edoho • couple • se
8
2026-05-08 • via Nuitee
S
Szilvia • couple • hu
7
2026-05-07 • via Nuitee
R
Rut • solo_traveller • se
10
Pros:

Ett fantastiskt rum. Fräscht och välstädat. Skön säng och god frukpst.

2026-05-06 • via Nuitee
J
Jenny • solo_traveller • se
4
Pros:

Personalen.

Cons:

För smal säng för två.

2026-05-06 • via Nuitee
A
Antila • solo_traveller • se
10
Mysigt hotell med det lilla extra.
Pros:

VÄLDIGT mysigt hotell! Bra utsikt från rummet till vackra Vättern. Nära till tågstationen och mat och festligheter på stan. Bemannat dygnet runt och tillgång till mikro, vattenkokare och fika i lobbyn samt biljardspel. Rummen små men väldigt mysiga, känns som ett riktigt hotell ur en film. Badrummet renoverat och i toppklass.

Cons:

Frukosten är fortfarande lite torr och smaklös. Ätbar och helt ok, men inte lyxig. Jag valde att betala vid incheckning, men hotellet drog pengar innan ändå. Vet inte om detta är en miss från min sida, men var lite stressande.

2026-05-06 • via Nuitee
E
Erik • couple • se
10
2026-05-04 • via Nuitee
Y
Yvonne • solo_traveller • se
10
2026-05-04 • via Nuitee
E
Elara • couple • se
10
Overall the stay was nice and comfortable. We will stay here again.
Pros:

The location was perfect, staff was friendly, the view was lovely and the ropm was cozy.

Cons:

The bathroom could have been a bit cleaner.

2026-05-04 • via Nuitee
S
Szymon • solo_traveller • se
10
2026-05-03 • via Nuitee
K
Kersti • solo_traveller • se
9
2026-05-03 • via Nuitee
D
Daniel • solo_traveller • se
6
Helt ok för pengarna
Pros:

Centralt

Cons:

Väldigt enkelt

2026-05-02 • via Nuitee
J
Jens • couple • nl
6
2026-05-02 • via Nuitee
H
Heidi • family_with_children • se
6
2026-05-01 • via Nuitee
H
Henrik • solo_traveller • se
9
Bra val i Jönköping
Pros:

Centralt, supertrevlig personal, rent och fräscht på rummet, god frukost.

2026-05-01 • via Nuitee
I
Inga-Märtha • solo_traveller • se
10
2026-04-30 • via Nuitee
R
Rune • extended_group • no
7
2026-04-30 • via Nuitee
H
Håkan • solo_traveller • se
8
Pros:

Läget och utbudet inom 200m från hotellet, Eget garage till bra pris

2026-04-30 • via Nuitee
L
Lena • couple • se
10
Pros:

Rent och snyggt. Sköna sängar. Perfekt med parkering i garaget med hiss upp. Nära till bra restauranger i Tändsticksområdet

Cons:

Lite dåligt internet och tv-kanaler. Inget TV4

2026-04-29 • via Nuitee