Sure Hotel by Best Western City Jonkoping

Hotels
•
Sure Hotel by Best Western
7.5 (6643 reviews)
Västra Storgatan 25 , Jönköping , SE
+46 36 71 92 80

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Central location near shops and transport
Good/generous breakfast (for many guests)
Garage parking
Generally good value for money
Comfortable beds for many rooms
Cons:
Some rooms small or worn/dated
Very hard extra bed in family room (unsuitable for adults)
No EV charging and limited in-room amenities (no mini-fridge)
Breakfast items sometimes run out or are basic/dry
Occasional issues with missing towels and noisy plumbing
No on-site restaurant

Categories

Cleanliness
7
Generally reported as clean and simple, but several guests noted worn/aged rooms, occasional missing towels and a perception that upkeep is declining.
Service
9
Consistently praised across reviews — described as friendly, helpful and attentive (multiple mentions, including staff member Olivia specifically).
Location
9
Repeated positive mentions: central, close to shops, restaurants and transport, with convenient parking nearby.
Room Quality
6
Mixed: some comfortable/large rooms, but several complaints about small/tightly laid-out rooms, a very hard extra bed unsuitable for an adult, noisy toilets and general signs of wear.
Amenities
6.5
Good parking/garage praised (though somewhat cramped); limited other amenities noted — no EV charging, no on-site restaurant, few in-room extras (no mini-fridge), iron available on request.
Value for Money
8
Most guests describe the hotel as priceworthy/prisvärt and good value, though at least one review explicitly felt it was not worth the price due to age and limited offerings.
Food and Beverage
7.5
Breakfast is frequently called good or very good and enjoyed by many, but some guests experienced items running out, dry offerings or a very basic selection at times.
Overall Experience
7
Overall a positive stay for many thanks to location and service, tempered by issues with room quality, some amenity gaps and occasional breakfast shortages.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Central Location and Comfortable Rooms
Located in central Jönköping, just steps away from Lake Vättern and the Central Station, Sure Hotel by Best Western City Jonkoping offers cozy rooms with all the essentials for a comfortable stay, including a work desk, armchair, and satellite TV.

Delicious Buffet Breakfast and Cozy Fireplace Lounge
Start your day right with a delicious buffet breakfast served each morning at the property. After a day of exploring, unwind in the fireplace lounge with complimentary tea and coffee, or enjoy a game of billiards.

Convenient Amenities and Nearby Attractions
With free WiFi, a free internet computer, and a prime location near shops, restaurants, and the Match Museum, City Hotel ensures a convenient and enjoyable stay in Jönköping. Book now for a memorable experience!

Important information:

Please contact Sure Hotel by Best Western City Jönköping in advance if you have any allergies.

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and the same credit card used for booking upon check-in.

Please note that no visitors are allowed on the premises and guest rooms. Also pets are only allowed in the Standard Double or Economy Single Room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JKG

Location

Guest Reviews

7.5
Based on 6643 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 6
Amenities: 6.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 7
L
Lammert • solo_traveller • nl
8
Pros:

Vriendelijk en goed verzorgd

Cons:

Niets

2026-10-31 • via Nuitee
H
Helena • family_with_children • se
8
Billigt, enklare hotell men välfungerande. Vi nöjda! 🤩
Pros:

Trevlig personal, god frukost, tysta rum, bekväma sängar.

Cons:

Aningen slutet i rummet men ändå rent!

2026-10-31 • via Nuitee
O
Ondřej • solo_traveller • cz
6
2026-10-31 • via Nuitee
C
Christos • solo_traveller • gr
10
2026-10-31 • via Nuitee
Γκανιάτσας • solo_traveller • gr
10
2026-10-31 • via Nuitee
K
Kier • couple • gb
7
Good for a couple of nights
Pros:

Great location

Cons:

Facilities having to ask for an iron etc

2026-10-30 • via Nuitee
Šmilauerová • solo_traveller • cz
8
2026-10-30 • via Nuitee
L
Leif • solo_traveller • se
8
2026-10-30 • via Nuitee
C
Charlotte • family_with_children • se
8
2026-10-29 • via Nuitee
J
Johan • solo_traveller • se
7
2026-10-29 • via Nuitee
C
Casper • family_with_children • nl
8
Leuke tijd gehad in Jonkoping
Pros:

Prima plek om Jonkoping te bezoeken. Dicht bij winkels, restaurants en cafés in het centrum van de stad.
Goed en uitgebreid ontbijt, eenvoudige maar schone kamers. Garage onder het hotel is prima, maar wel enigszins krap.
Leuke tijd gehad.

2026-10-29 • via Nuitee
J
Jenny • extended_group • se
7
2026-10-29 • via Nuitee
R
Roger Hyll • family_with_children • se
6
Pros:

Läget

Cons:

Toaletten, fanns bara badkar

2026-10-28 • via Nuitee
M
María José • family_with_children • es
9
2026-10-28 • via Nuitee
H
Helena • family_with_children • de
9
Pros:

Schönes großes Zimmer für uns drei Personen. Sehr gutes reichhaltiges Frühstück. Sehr nettes und aufmerksames Personal.

2026-10-27 • via Nuitee
A
Anita • family_with_children • se
7
Bra!
Pros:

Tyvärr tog flera av rätterna slut. Kanske var flera gäster uppe tidigare eftersom det var tidsomställning denna helg.

Cons:

Isf att det det äggröra, bacon, pannkakor, sylt mm när vi kom till frukostmatsalen 09.30. Vi var 6 personer och några skulle köra 40 mil direkt efter frukosten.

2026-10-26 • via Nuitee
A
Arvid • family_with_children • se
8
Pros:

Välkomnande med våffelbuffe för 25kr på kvällen.

Cons:

Ingen elbilsladdning i garaget

2026-10-26 • via Nuitee
A
Anna • family_with_children • se
7
Stenhård extrabrits drar ner betyget
Pros:

Vi har bott här förut och varit nöjda. Bra frukost, bra läge, bra P-garage.

Cons:

Vi hade bokat ett familjerum för 3 vuxna, och i bokningen stod att det skulle vara bäddsoffa. Men istället var det en extrabrits, som var stenhård, personen som låg där blev helt ledbruten. Funkar möjligen för ett barn men inte en vuxen!

2026-10-26 • via Nuitee
M
Mirna • family_with_children • se
7
2026-10-25 • via Nuitee
A
Andreas • family_with_children • se
7
Övervägande bra
Pros:

Läget och personalen vart väldigt bra

Cons:

Allt på frukosten vart typ torrt

2026-10-25 • via Nuitee