Sure Hotel by Best Western City Jonkoping

Hotels
•
Sure Hotel by Best Western
7.5 (6456 reviews)
Västra Storgatan 25 , Jönköping , se

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Breakfast quality
Noise disturbances

Categories

Cleanliness
6.33
Several mentions of cleanliness issues and dirty dishes.
Service
8.8
Many reviews highlight the friendly and helpful staff.
Location
8.34
Convenient location near the station and other attractions.
Room Quality
6.79
Room sizes are decent but mention of tired decor and noise issues.
Amenities
7.32
Good facilities like pool table and complimentary snacks.
Value for Money
7.78
Generally considered good value, but some concerns about room quality.
Food and Beverage
6.33
Complaints about breakfast quality and hygiene issues.
Overall Experience
8.3
Positive overall experience, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:02

Property Description

Central Location and Comfortable Rooms
Located in central Jönköping, just steps away from Lake Vättern and the Central Station, Sure Hotel by Best Western City Jonkoping offers cozy rooms with all the essentials for a comfortable stay, including a work desk, armchair, and satellite TV.

Delicious Buffet Breakfast and Cozy Fireplace Lounge
Start your day right with a delicious buffet breakfast served each morning at the property. After a day of exploring, unwind in the fireplace lounge with complimentary tea and coffee, or enjoy a game of billiards.

Convenient Amenities and Nearby Attractions
With free WiFi, a free internet computer, and a prime location near shops, restaurants, and the Match Museum, City Hotel ensures a convenient and enjoyable stay in Jönköping. Book now for a memorable experience!

Important information:

Please contact Sure Hotel by Best Western City Jönköping in advance if you have any allergies.

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and the same credit card used for booking upon check-in.

Please note that no visitors are allowed on the premises and guest rooms. Also pets are only allowed in the Standard Double or Economy Single Room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JKG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for SEK 300 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 110 per day.

Location

Guest Reviews

7.5
Based on 6456 reviews
Cleanliness: 6.33
Service: 8.8
Location: 8.34
Room Quality: 6.79
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 8.3
R
Ryder • extended_group • gb
5
ok but id rather better
Pros:

it was not the usual standard like stockholm linkoping etc

Cons:

it was not like other best westerns like in stockholm

2026-07-11 • via Nuitee
J
Jan • solo_traveller • se
8
Harrejösses va härligt, skönt, och berikande vår vistelse i goa Jönköping blev!
Pros:

Mycket bra och kommer att rekommendera ert goa hotell till mina vänner. Underbart att sitta på balkongen och se ut över vackra Vättern och delar av staden. Mycket bra parkering för min gamle trogne motorcykel Affe som också ville komma tillbaka till Er.

Cons:

Skulle vilja haft lite fler kanaler att titta på, men man kan inte få allt för det goa priset.

2026-07-11 • via Nuitee
W
Wellert • solo_traveller • de
2
2026-07-11 • via Nuitee
E
Eva • family_with_children • se
7
Pros:

Det var prisvärt. Bra läge. Det fanns garageplats ledig att hyra.

Cons:

Vi hade ett familjerum med 4 sängar. En av sängarna var av tillfällig typ och fruktansvärt obekväm! Det fanns bara tv 1 och tv 2 på teven. Hissen var jätteliten. Vi fyra, två vuxna och två halvstora barn, fick åka upp i omgångar med bagaget. I loungen fanns ett biljardbord, vilket var trevligt. Tyvärr var bara en av ganska många spelköerna hel. Inget problem, vi löste det genom att vi använde den hela gemensamt.

2026-07-10 • via Nuitee
M
Maidie • couple • se
7
Pros:

Frukosten var den bästa vi ätit på länge

2026-07-10 • via Nuitee
E
Ege Furkan • couple • tr
10
Overall everything was excellent
Pros:

Staying at this hotel was an excellent choice; it was a perfect experience. I stayed here for the Ironman 70.3 Jönköping; the staff were solution-oriented and very helpful, the breakfast was adequate, and everything ran systematically. Overall, it was a perfect stay.

Cons:

The breakfast could start maybe a little earlier

2026-07-10 • via Nuitee
D
David • family_with_children • se
7
Ett okej hotell, bra läge och en godkänd frukost.
Pros:

Det var ett helt okej hotell. Det var prisvärt med helt ok frukost.

Cons:

Det var lite för lyhört, det var inte städat under sängen och våra sopor tömdes aldrig under våra 3 dagar vi bodde där. Jag förstår att man inte behöver bädda rent varje dag men sopor borde tömmas varje dag. Frukosten var ok, inte mer. Bröden var lite tråkiga och vissa var torra. Äggen var överkokta och gråa så de åt vi inte. Hade önskat köttbullar och prinskorv.

2026-07-10 • via Nuitee
H
Henrik • family_with_children • se
7
2026-07-10 • via Nuitee
M
Mathias • family_with_children • se
8
2026-07-09 • via Nuitee
J
Johanna • solo_traveller • fi
8
Pros:

Good breakfast, comfy beds!

Cons:

Tight carpark, room wasn't cleaned super well (found some wrappers, dust and crisps on the sofa?

2026-07-09 • via Nuitee
J
Jenny • family_with_children • se
7
2026-07-09 • via Nuitee
C
Cindy • couple • nl
9
Voor herhaling vatbaar !
Pros:

Vriendelijk personeel, heel relaxed verblijf, makkelijk parkeren

Cons:

Weinig te beleven in de buurt, maar perfect als tussenstop op doorreis vlakbij de ferry

2026-07-08 • via Nuitee
D
Ditte • couple • se
10
Toppen
Pros:

Personalen, rummet,läget - trevligt när hundarna kunde vara med under frukosten.

2026-07-08 • via Nuitee
A
Annelie • solo_traveller • se
9
2026-07-08 • via Nuitee
K
Karin • family_with_children • se
10
Pros:

Rent och fräscht. Bra frukost. Ta med tillgång till biljardbord.

2026-07-08 • via Nuitee
M
Martin Ødegaard • solo_traveller • dk
7
Cons:

Bruddet virkede ikke. Kedeligt brød til morgenmad. Der manglede pølse til morgenmaden.

2026-07-07 • via Nuitee
A
Annelie • couple • se
5
2026-07-07 • via Nuitee
C
Christine • couple • no
7
2026-07-07 • via Nuitee
Åsa • solo_traveller • se
6
Pros:

Priset var bra, men det borde varit en varningsklocka.

Cons:

Smutsig madrass, vatten i hela badrummet efter dusch, våffelbuffen (som skulle ingå, men kostade 25 kr extra) ingen luftkonditionering, trist frukost, osv.

2026-07-07 • via Nuitee
A
Anna • couple • se
7
Pros:

Läget och trevlig personal i receptionen

Cons:

Hade ej något grovt bröd till frukost. Var ej välstädat på golvet i rummet.

2026-07-07 • via Nuitee