Sure Hotel by Best Western City Jonkoping

Hotels
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Sure Hotel by Best Western
7.5 (5998 reviews)
Västra Storgatan 25 , Jönköping , se

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Pet bowls
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Breakfast quality
Noise disturbances

Categories

Cleanliness
6.33
Several mentions of cleanliness issues and dirty dishes.
Service
8.8
Many reviews highlight the friendly and helpful staff.
Location
8.34
Convenient location near the station and other attractions.
Room Quality
6.79
Room sizes are decent but mention of tired decor and noise issues.
Amenities
7.32
Good facilities like pool table and complimentary snacks.
Value for Money
7.78
Generally considered good value, but some concerns about room quality.
Food and Beverage
6.33
Complaints about breakfast quality and hygiene issues.
Overall Experience
8.3
Positive overall experience, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:02

Property Description

Central Location and Comfortable Rooms
Located in central Jönköping, just steps away from Lake Vättern and the Central Station, Sure Hotel by Best Western City Jonkoping offers cozy rooms with all the essentials for a comfortable stay, including a work desk, armchair, and satellite TV.

Delicious Buffet Breakfast and Cozy Fireplace Lounge
Start your day right with a delicious buffet breakfast served each morning at the property. After a day of exploring, unwind in the fireplace lounge with complimentary tea and coffee, or enjoy a game of billiards.

Convenient Amenities and Nearby Attractions
With free WiFi, a free internet computer, and a prime location near shops, restaurants, and the Match Museum, City Hotel ensures a convenient and enjoyable stay in Jönköping. Book now for a memorable experience!

Important information:

Please contact Sure Hotel by Best Western City Jönköping in advance if you have any allergies.

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and the same credit card used for booking upon check-in.

Please note that no visitors are allowed on the premises and guest rooms. Also pets are only allowed in the Standard Double or Economy Single Room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JKG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for SEK 300 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 110 per day.

Location

Guest Reviews

7.5
Based on 5998 reviews
Cleanliness: 6.33
Service: 8.8
Location: 8.34
Room Quality: 6.79
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 8.3
M
Magnus • solo_traveller • se
8
Pros:

Good budget hotel very close to the center and to the train station. Friendly staff

2026-03-13 • via Nuitee
L
Linus • solo_traveller • se
8
2026-03-13 • via Nuitee
A
Agnese • family_with_children • lv
8
Cena neatbilst piedāvājumam un kvalitātei-diemžēl.
Pros:

Atrašanās vieta
Brokastis-izvēle nav liela,bet paēst var.
Kafija laba.
Garāža-ērti lietojama.
Iečekties bija iespējams 2h ātrāk.

Cons:

Nummuriņā grīdas līstes noplisušas-tā arī tur mētājās.
Pirmo reizi numuriņā nav ūdens pudele viesiem.
Viesnīca ļoti novecojusi,remonts ļoti nepieciešams.

2026-03-13 • via Nuitee
M
Mårten • solo_traveller • se
6
Pros:

Trevlig personal.

Cons:

Ganska gammalmodigt och slitet rum.

2026-03-13 • via Nuitee
M
Mirko • couple • se
10
Pros:

10/10. Super trevlig och bemötande personal som är lööningsorienterande.

Cons:

Inget jag kommer på.

2026-03-11 • via Nuitee
P
Pia • family_with_children • se
10
Trevligt hotell, bra frukost och mkt trevlig personal. Jätte sköna sängar, vi sov så gott.
Pros:

Jag och min son som jag reste med tyckte att frukosten var jätte bra. Det var jätte trevligt att ni har våffelbuffé varje dag och att man då gräddar sin egen våffla. Gott och prisvärt.

Cons:

I vårat rum var det enbart en vit tunn gardin, vi hade önskat persienner eller något liknande för att dra för när man byter om och när man ska sova.

2026-03-11 • via Nuitee
T
Tord • couple • se
8
2026-03-11 • via Nuitee
M
Madeleine • solo_traveller • se
7
På det hela taget en bra upplevelse
Pros:

Läget

Cons:

Golven i rummet var svinkalla.

2026-03-11 • via Nuitee
L
lennart • family_with_children • se
8
2026-03-11 • via Nuitee
X
Xuan • solo_traveller • cz
9
2026-03-09 • via Nuitee
E
EvaLena • family_with_children • se
8
2026-03-09 • via Nuitee
T
Therese • extended_group • se
7
2026-03-09 • via Nuitee
B
Bo • couple • se
9
2026-03-08 • via Nuitee
C
Carina • solo_traveller • se
10
Nära fina områden såsom vätterns strand
Pros:

Otroligt bra pris för rum o även våffelbuffe o parkering

Cons:

Plånboksvänligt

2026-03-08 • via Nuitee
K
Kristina • family_with_children • se
5
Pros:

Läget nära idrottshuset

Cons:

Sängen var som en hängmatta, fick ryggskott. Väldigt slitet.
Gillar inte badkar

2026-03-08 • via Nuitee
R
Robert • solo_traveller • se
7
Pros:

Gratis kaffe och fika

Cons:

Jag behövde trycka till vattenkranen för att den skulle gå över till varmvatten på hotellrummet

2026-03-08 • via Nuitee
A
Adina • couple • ro
10
Wonderful
Pros:

We loved this hotel. The rooms were big enough, the beds were comfortable, the sheets were clean and the bathroom was ok. The room was warm most of the time, just a bit cold in the morning. The bathroom didn't have things like shower gel or shampoo, but that wasn't a problem for us. But keep in mind you have to bring your own. Our room had a smart TV. The breakfast was great. There is free coffee and tea throughout the day in the lobby. We tried the waffle buffet (you make your own waffles so they are fresh) and we really liked it. There is also a private sauna you can book for free for 1 hour. It is nice that you are the only people using the sauna at a time. The sauna was great. There is also a shower there but again, bring your own shower gel. You have towels inside tho. Overall the hotel was a wonderful experience for this price.

2026-03-08 • via Nuitee
A
annsophie • solo_traveller • se
3
Pros:

Läget

Cons:

Trist, slitet hotell. Rum och badrum kändes inte alls fräscht. Frukost ok men inte mer.

2026-03-07 • via Nuitee
T
Tina • family_with_children • se
9
Pros:

Mycket god frukost och lugn och skön miljö. Super trevlig personal och bra läge.

2026-03-07 • via Nuitee
B
Birgitta • couple • se
10
2026-03-07 • via Nuitee