Grand Serai Congress and Spa

Hotels
9 (2406 reviews)
Dodonis 33 , Ioannina , GR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Καθαριότητα
Εξυπηρέτηση
Τοποθεσία
Πρωινό
Cons:
Πλημμελής καθαριότητα
Θόρυβος στους κοινόχρηστους χώρους

Categories

Cleanliness
8.39
Plimelis kathariotita akomi kai stis koinonikes xoirs
Service
9.36
Exairetiko prosopiko, emfanistikan prothymoi na exipiretisoun
Location
9.9
Exairetiki topothetisi sto kentro tis polis
Room Quality
8.35
Oi anagkes gia kathariotita tou dωματίου den plirotwthikan
Amenities
8.38
Oriomenoi hronoi gia masaz kai protrepitai thesh parkings
Value for Money
8.84
Standard quality for this hotel tier
Food and Beverage
9.39
Ploutios proino se omorfo xoros
Overall Experience
9.36
Poli kalh empiria me provedomena kai efh
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:36

Property Description

Luxurious Accommodation
Indulge in the beautifully appointed rooms and suites at Grand Serai Congress and Spa, offering elegant decor and modern amenities for a comfortable stay.

Fine Dining Experience
Enjoy a complimentary breakfast in a luxurious setting and savor delectable dishes at Yasemi Restaurant, followed by exclusive cocktails at the sophisticated bar.

Relaxation and Wellness
Unwind at the private spa with rejuvenating treatments and take a dip in the outdoor swimming pool for ultimate relaxation and wellbeing.

Experience luxury and comfort at Grand Serai Congress and Spa in Ioannina. Book now for an unforgettable stay.

Important information:

Please note that the Gala Dinner (24/12 & 31/12) is not included in the Christmas and New Year's half-board rates.

Please note that the festive dinners on Holy Friday, Holy Saturday and the Easter Meal Feast on Easter Sunday are included in the half board rates.Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Sat, Sep 12, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IOA

Location

Guest Reviews

9
Based on 2406 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
C
Clara • solo_traveller • es
9
Pros:

Un hotel de lujo

Cons:

Nada, todo bien

2026-09-18 • via Nuitee
D
dilandog83 • solo_traveller • rs
8
Pros:

Staff were polite and helpful

Cons:

Wifi signal in our room was between non existent to one bar, which I honestly find unacceptable for the 5 star hotel. I had to activate e-sim and pay additional fee in order to have functional internet and to be able to finish some stuff for work.

Hotel has its own parking but seems that it often gets full, we were lucky to arrive at the time of the day when there were still few empty spots.

2026-09-17 • via Nuitee
E
elton • couple • gb
10
2026-09-17 • via Nuitee
M
Miri • solo_traveller • il
10
Pros:

הכל היה טוב. המיקום, היחס האישי, אדיבות ושירותיות, החדר, הבר, ארוחת הבוקר.

Cons:

כלום

2026-09-17 • via Nuitee
D
DIMITRIOS • family_with_children • gb
9
Pros:

The variety of breakfast options and the helpful staff. The hotel is conveniently located in the city centre and has an easily accessible parking area. The beds were comfortable, and the balconies were spacious.

Cons:

There appeared to be mould or moisture stains between the swimming-pool tiles.

2026-09-16 • via Nuitee
A
Aharon • solo_traveller • il
10
2026-09-16 • via Nuitee
ΝΙΚΟΣ • family_with_children • gr
10
Εξαιρετικό value for money κατάλυμα. Φιλικό προσωπικό. Πλούσιο πρωινό.
2026-09-16 • via Nuitee
S
Susi • couple • ar
10
Pros:

Todo

2026-09-15 • via Nuitee
T
Theo • couple • au
10
2026-09-15 • via Nuitee
M
Marialena • family_with_children • gr
8
2026-09-15 • via Nuitee
ΑΝΑΣΤΑΣΙΑ • couple • gr
10
2026-09-14 • via Nuitee
M
Marios • extended_group • gr
10
2026-09-14 • via Nuitee
C
Charalampos • solo_traveller • gr
10
Άριστη διαμονή και εξυπηρέτηση
Pros:

Είχαμε εξαιρετική διαμονή και οι παροχές του ξενοδοχείου ήταν υψηλού επιπέδου. Ειδική μνεία στις κυρίες στις ρεσεψιόν Βούλα και Μαρία, όπου έκαναν ό,τι μπορούσαν για να μας παρέχουν ότι χρειαζομασταν δεδομένου πως έχουμε ένα μικρό παιδί. Ευχαριστούμε πολύ, Μπάμπης Παγκράτης

2026-09-12 • via Nuitee
R
Richard • extended_group • us
9
Very nice stay. Staff was excellent and breakfasts were delicious.
Pros:

Location and very clean.

Cons:

Nothing

2026-09-12 • via Nuitee
L
LOFT27 • solo_traveller • gr
10
Pros:

ΕΝΑ ΞΕΝΟΔΟΧΕΙΟ ΠΟΥ ΣΥΝΔΙΑΖΕΙ ΤΗΝ ΔΙΑΧΡΟΝΙΚΗ ΑΡΧΟΝΤΙΑ ΜΕ ΤΟ ΥΨΗΛΟ ΕΠΙΠΕΔΟ ΥΠΗΡΕΣΙΩΝ .

ΤΟΠΟΘΕΣΙΑ# ΠΡΟΣΩΠΙΚΟ# ΑΝΕΣΗ #ΚΑΘΑΡΙΟΤΗΤΑ # TOP OF THE TOP !!

2026-09-11 • via Nuitee
U
Uwe • couple • de
9
Für 1-2 Übernachtungen empfehlenswert
Pros:

Parkplatz vorhanden, schneller Check in, ruhiges Zimmer, Personal sehr freundlich, Pool sah sehr schön aus aber leider nicht genutzt

Cons:

Für 5 Sterne fand ich das Frühstück gut mehr aber auch nicht. Nur 2 alkoholfreie Cocktails auf der Karte fand ich ungenügend. Der sehr kompetente Barmann hat aber noch einen Ipanema hingeschüttelt 👍.

2026-09-10 • via Nuitee
Θωμάς-Σπυρίδων • solo_traveller • gr
10
2026-09-08 • via Nuitee
A
Athanasios • solo_traveller • gr
8
2026-09-08 • via Nuitee
P
Paul • family_with_children • ie
8
Nice rooms, breakfast and pool
Pros:

Breakfast was excellent. Great selection and plentiful. Pool was lovely. Rooms were lovely. Nice welcome treat on arrival.

Cons:

The gym was not open because it was supposedly low season in August !

2026-09-08 • via Nuitee
Λευτέρης • solo_traveller • gr
10
Pros:

Ήταν η 2η επίσκεψη μου. Όλα πολύ καλά και αυτή τη φορά. Ευχαριστώ

2026-09-05 • via Nuitee