Grand Serai Congress and Spa

Hotels
9 (2117 reviews)
Dodonis 33 , Ioannina , gr

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Καθαριότητα
Εξυπηρέτηση
Τοποθεσία
Πρωινό
Cons:
Πλημμελής καθαριότητα
Θόρυβος στους κοινόχρηστους χώρους

Categories

Cleanliness
8.39
Plimelis kathariotita akomi kai stis koinonikes xoirs
Service
9.36
Exairetiko prosopiko, emfanistikan prothymoi na exipiretisoun
Location
9.9
Exairetiki topothetisi sto kentro tis polis
Room Quality
8.35
Oi anagkes gia kathariotita tou dωματίου den plirotwthikan
Amenities
8.38
Oriomenoi hronoi gia masaz kai protrepitai thesh parkings
Value for Money
8.84
Standard quality for this hotel tier
Food and Beverage
9.39
Ploutios proino se omorfo xoros
Overall Experience
9.36
Poli kalh empiria me provedomena kai efh
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:36

Property Description

Luxurious Accommodation
Indulge in the beautifully appointed rooms and suites at Grand Serai Congress and Spa, offering elegant decor and modern amenities for a comfortable stay.

Fine Dining Experience
Enjoy a complimentary breakfast in a luxurious setting and savor delectable dishes at Yasemi Restaurant, followed by exclusive cocktails at the sophisticated bar.

Relaxation and Wellness
Unwind at the private spa with rejuvenating treatments and take a dip in the outdoor swimming pool for ultimate relaxation and wellbeing.

Experience luxury and comfort at Grand Serai Congress and Spa in Ioannina. Book now for an unforgettable stay.

Important information:

Please note that the Gala Dinner (24/12 & 31/12) is not included in the Christmas and New Year's half-board rates.

Festive dinner on Holy Saturday and the Easter Meal Feast on Easter Sunday are not included in the half board rates.Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Thu, Jan 8, 2026 until Fri, Jun 19, 2026
Swimming pool: Closed from Sat, Sep 12, 2026 until Thu, Dec 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IOA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 9 years old stay for € 30 per person per night when using an existing bed.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2117 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
N
Nestor • family_with_children • gr
9
Pros:

The attitude of people at the front desk wishing to serve and accommodate all customer needs

Cons:

At the breakfast room a coffee, tea and beverages station is needed for self service or persistence of the staff to ask guests upon arrival and thereafter for possible beverages need they might have

2026-02-14 • via Nuitee
D
Dimos Pavlou • family_with_children • gr
9
2026-02-13 • via Nuitee
A
Athanasios • solo_traveller • gr
9
2026-02-13 • via Nuitee
ΑΛΕΞΑΝΔΡΑ • couple • gr
10
2026-02-12 • via Nuitee
ΛΕΩΝΙΔΑΣ • solo_traveller • gr
10
2026-02-12 • via Nuitee
G
GEORGIOS • family_with_children • gr
10
2026-02-10 • via Nuitee
C
Christos • family_with_children • gr
8
2026-02-10 • via Nuitee
V
Vasopanol • couple • gr
8
2026-02-10 • via Nuitee
A
ATHINA • couple • gr
7
Pleasant stay but for a 5 star could be better
Pros:

Decoration

Cons:

Too noisy due to conference hosting, lobby area was cold, room furniture a bit outdated

2026-02-09 • via Nuitee
D
Dimosthenis • solo_traveller • gr
9
Pros:

Perfect location, staff and breakfast!

Cons:

Nothing

2026-02-09 • via Nuitee
D
DIONYSIS • couple • gr
10
2026-02-09 • via Nuitee
H
hila • family_with_children • il
10
Pros:

המרום והשרות מדהימים,יש בעיה עם מיים חמים במלון

Cons:

אתגר עם המיים החמים

2026-02-09 • via Nuitee
M
Margarita • extended_group • gr
9
2026-02-08 • via Nuitee
N
Nikolaos • solo_traveller • gr
9
Extremely satisfying down town parking access
Pros:

Everything

Cons:

Wifi service in rooms below standards

2026-02-08 • via Nuitee
M
MariMD36 • family_with_children • gr
9
2026-01-31 • via Nuitee
A
Anika • extended_group • al
9
A lovely stay at Grand Serai Hotel! Elegant atmosphere, comfortable rooms, and excellent service throughout. The staff w
2026-01-31 • via Nuitee
C
Christopher • family_with_children • gr
10
Pros:

Great staff, lovely location and fabulous breakfast.

Cons:

Nothing.

2026-01-29 • via Nuitee
Ελένη • family_with_children • gr
10
2026-01-28 • via Nuitee
K
Konstantina • couple • gr
10
2026-01-27 • via Nuitee
D
Dimitris • family_with_children • gr
8
Pros:

Υπέροχο πρωινό με πολλές επιλογές

Cons:

Το δωμάτιο ήταν κρύο και δεν μπορούσε να ζεσταθεί με τίποτα

2026-01-26 • via Nuitee