Crystal Suites Old Town

Hotels
9.6 (179 reviews)
Kochanowskiego 6 , Kraków , pl

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Narrow bed
Breakfast range could improve

Categories

Cleanliness
9.49
A consistent positive note on cleanliness throughout various reviews.
Service
9.96
Guests frequently praised Anna's helpfulness and friendliness.
Location
10
Multiple reviews indicated a prime location with easy access to attractions.
Room Quality
9.45
Rooms are described as comfortable and spacious, though one mention of narrow beds.
Amenities
9.48
General praise for amenities provided in the apartments.
Value for Money
9.44
Guests felt they received good value considering the quality of their stay.
Food and Beverage
8.99
Mentioned the breakfast as good, but one mention leaves room for improvement.
Overall Experience
9.97
Overall experiences are overwhelmingly positive, with a strong recommendation to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:03

Property Description

Luxurious Apartments with Unique Designs
Crystal Suites, just a short walk from Kraków’s Old Town, offers spacious apartments with parquet floors, flat-screen TVs, and free Wi-Fi. Each uniquely designed apartment features a fully equipped kitchenette or kitchen, iPod docking stations, and complimentary water.

Convenient Location and Amenities
Situated in the city centre, Crystal Suites is close to major attractions like the Main Market Square and Wawel Castle. Guests can enjoy easy access to a supermarket just 50 metres away and a nearby tram stop for exploring further afield.

Delicious Breakfast Options
Start your day at Fable Cafe, a mere 160m from the apartments, where guests can savor a delightful breakfast selection including toasts, pancakes, and more. Choose from a variety of drinks while enjoying a cozy morning atmosphere.

Experience the charm of Crystal Suites and book your stay now for an unforgettable Kraków getaway.

Important information:

Please keep in mind that in case of the reservations with breakfast included, it is included in rate for adults and children from 5 years old. For younger children breakfast can be purchased separately at reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.6
Based on 179 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.97
L
Leena • extended_group • se
10
Pros:

Location, Apartment. Service!

Host Anna was a darling!

2026-07-25 • via Nuitee
O
oskarsteinng • Solo travel
10
Great Kraków
Pros:

Great apartments, close to downtown

2026-07-23 • via Tripadvisor
N
Niveen • couple • sa
10
Wonderful experience😃 spacial thanks to Anna she made our stay so easy and comfortable 🌹
Pros:

Location, space, clean and staff 😊

Cons:

Bed is so comfortable 👍🏻

2026-07-23 • via Nuitee
M
Maria • solo_traveller • pl
10
2026-07-22 • via Nuitee
I
Ildikó • extended_group • hu
9
Hangulatos park közeli
Pros:

Gyönyörű park van a kis utca végében, amit a google még egy nagy parkolónak jelöl. Nagyon közel az óváros, jó a környék. Anna gyors válaszai, kedvessége, tippjei helyi éttermekről igazán jól esően gondoskodóak voltak. A lakás olyan, mint a képeken, bár a kanapéágy kissé kényelmetlen. Külön ajánlom a Massala Madness indiai kifőzdét a park túloldalán, fantasztikus a főztjük.

Cons:

A földszinti elhelyezkedés miatt, a lefóliázott, lefüggönyözött ablakok nem tetszettek. Jó lenne az utca felé egy nagy virágláda az ablakpárkányra, hogy ha kinyitod az ablakot, akkor ne nézzen be aki ott elmegy.

2026-07-17 • via Nuitee
A
Andrea Sime • family_with_children • ch
10
Just go there and enjoy!
Pros:

Very good position, plenty of parking, very nice apartment

Cons:

A bit pricy but nothing unreasonable

2026-07-01 • via Nuitee
A
anita • couple • no
10
Flott . Kommer gjerne igjen
Pros:

Alt var i flotteste orden.

Cons:

Kunne vært et pluss med aircondition

2026-06-28 • via Nuitee
Оля • family_with_children • ua
10
awesome option to stay in Krakow
Pros:

that was awesome stay. the apartment is really nice, clean, comfy. another gem — the balcony.
we really liked the stay & how all the instructions were clear. Thank you

2026-06-06 • via Nuitee
P
Paul • couple • gb
10
Fabulous
Pros:

It was exceptional in every way
Great location
Staff helpful

Cons:

Nothing

2026-05-23 • via Nuitee
J
Juliette • solo_traveller • fr
8
Bel appartement propre
Pros:

Très belle appartement, agréable, spacieux, calme avec balcon, très propre, j'ai pu laisser mon sac après checkout ce que j'ai beaucoup apprécié. L'emplacement aussi est super !

Cons:

Il manquait quelques ustensiles de cuisine pour cuisiner.
Et en cherchant un hôtel sur Booking, en cochant uniquement hôtel, cet appartement était dans la liste, j'étais donc un peu surprise, même si l'appartement est vraiment très tres beau, agréable et calme, et propre.

2026-05-17 • via Nuitee
J
Juan Carlos • extended_group • es
10
Anna encantadora, pendiente de todo.
2026-05-03 • via Nuitee
I
Ismail Ayhan • couple • ch
10
2026-04-29 • via Nuitee
C
Carmel • couple • gb
10
Superb! And Anna and Janusz were so helpful. Anna is a diamond!
Pros:

Location and it had everything we could have possibly needed.

Cons:

Nothing whatsoever

2026-04-20 • via Nuitee
J
josefinat425 • Couples
10
Great location - nice and quiet although it´s right next to everything!
Pros:

We booked our easter-stay directly on the website and could not have been more pleased! The apartment was spacious with all amenities needed both for a short or longer stay, the beds super comfy, and the location excellent. It´s a well built beautiful old house so no noises either from neighbours or the street. The location is right next to a sunny park and cozy cafés and just five minutes walk from the main square in Old town -or you can take the tram just ten steps away. Anna the manager was so kind and helpful, making our arrival and check-in easy and ensuring we would have a great stay. We would definitely stay with Crystal suites old town again. Such a great experience and one we can strongly recommend.

2026-04-19 • via Tripadvisor
M
Mattan • solo_traveller • il
10
Pros:

Everything is well thought out and executed. Great value for the price.

2026-04-18 • via Nuitee
A
Aleksandra • extended_group • pl
10
polecam
Pros:

bliskość centrum, łatwość dojazdu, bardzo ładny wystrój

Cons:

szybko kończyła się ciepła woda, niestety przy 3 osobach było to mało komfortowe, a nawet uciążliwe

2026-04-07 • via Nuitee
D
Debbie • solo_traveller • gr
9
2026-04-02 • via Nuitee
G
GM • family_with_children • it
9
ottimo
Pros:

posizione e molto tranquillo e staff sempre disponibile

Cons:

nulla

2026-03-29 • via Nuitee
J
joanne • solo_traveller • gb
10
Perfect 👌
Pros:

Beautiful building and quiet Location, spotless clean room with everything you need in for your stay

Cons:

Nothing I can think of

2026-03-27 • via Nuitee
H
HENNADII • solo_traveller • au
10
Great place to stay
Pros:

Just awesome

Cons:

Two things I can complain: there were no wooden/plastic spatula for a pan so I felt discontent scratching tephlone pan with a metal spoon. Another one is very tiny bin for organic waste.

2026-03-23 • via Nuitee