AlQasr Metropole Hotel

Hotels
8.4 (298 reviews)
Shmeisani, Behind Arab Insurance Building , Amman , jo

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Polite/professional staff and good reception
Clean and nice hotel (reported by some guests)
Quiet environment
Excellent on-site restaurant
Cons:
Rooms not consistently clean; dust reported
Breakfast quality and limited options
Shower/room maintenance issues
Housekeeping entered wrong room/early entry incident
Parking staff/organization problems

Categories

Cleanliness
7.2
Mixed sentiment: some guests call the hotel very clean, but multiple reports note dust in rooms and a serious housekeeping incident (wrong-room entry).
Service
8.2
Generally positive staff interactions (polite/professional reception and room service) but marred by issues with parking staff organization and the housekeeping wrong-room mistake.
Location
9.4
Consistently praised across reviews as a great/very good location.
Room Quality
7
Negative reports about room condition: dust, maintenance problems (shower not working) and disturbances from housekeeping.
Amenities
9.8
Positive note on an excellent on-site restaurant; parking/parking staff organization was a reported problem but overall amenities (restaurant service) are strong.
Value for Money
8.4
Standard quality for this hotel tier (not specifically discussed in reviews).
Food and Beverage
7.6
Mixed: complaints about breakfast being limited, not fresh or tasty for some guests, while others praise breakfast service and an excellent upstairs restaurant.
Overall Experience
9.6
Overall positive experiences for many (friendly staff, good location, nice restaurant) but tempered by cleanliness and service incidents for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:23

Property Description

Luxurious Accommodation
Located in the vibrant Shmeisani area of Amman, the Alqasr Metropole Hotel offers spacious, air-conditioned rooms with modern furnishings and balconies showcasing stunning city views. Enjoy amenities such as flat-screen TVs, work desks, and complimentary Wi-Fi access during your stay.

Dining Options
Indulge in a culinary journey at one of the hotel's four restaurants, offering a variety of cuisines. Sip on refreshing drinks at the lobby lounge, savor Italian dishes at the Trattoria, or unwind at the outdoor lounge of The Qyard while enjoying lighter fare and cocktails.

Convenience and Services
Benefit from free public parking nearby, laundry services, and ironing facilities at your disposal. The attentive staff at the front desk is also available to assist with transportation arrangements and provide recommendations for exploring local attractions.

Experience luxury and convenience at Alqasr Metropole Hotel - book your stay now!

Important information:

Transfers from or to Queen Alia International Airport can be arranged with the hotel for an extra charge.

Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before traveling.

Please note that AlQasr Metropole Hotel is a nonsmoking property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: AMM

Location

Guest Reviews

8.4
Based on 298 reviews
Cleanliness: 7.2
Service: 8.2
Location: 9.4
Room Quality: 7
Amenities: 9.8
Value for Money: 8.4
Food and Beverage: 7.6
Overall Experience: 9.6
عقاب • couple • sa
10
اشكر الجميع الطاقم الاستقبال واخص الاستاذ نور على تعامله الراقي
Pros:

اعجبني المكان قريب من كل الخدمات

ومكان الفندق جميل جداً

Cons:

لا شي

2026-08-13 • via Nuitee
D
dollar • couple • jo
10
Pros:

الافطار لا يلبي التوقعات

Cons:

الافطار

2026-08-10 • via Nuitee
M
Mahmoud • solo_traveller • jo
10
2026-08-03 • via Nuitee
T
Tuna • solo_traveller • tr
6
2026-07-02 • via Nuitee
Y
Yazan • solo_traveller • ps
9
2026-06-25 • via Nuitee
J
Jafar • solo_traveller • gb
10
VERY NICE AND CLEAN HOTEL .... GREAT LOCATION ....
Pros:

VERY NICE AND CLEAN HOTEL .... GREAT LOCATION ....

2026-06-22 • via Nuitee
✨Marah✨ • couple • jo
1
2026-06-18 • via Nuitee
B
Baker • solo_traveller • kw
8
2026-06-04 • via Nuitee
A
Anagreh • solo_traveller • jo
10
2026-05-26 • via Nuitee
F
Faiz • couple • sa
9
جيدة والزبائن بسيارة يحتاج من يستقبلهم بلطف
Pros:

خدمة الغرف والهدوء والاستقبال

Cons:

موظفي تنظيم المواقف

2026-05-11 • via Nuitee
B
Bana • couple • jo
5
Pros:

Location

Cons:

This is my second stay at the hotel and I’ve noticed that the room are not clean, there is dust in the room .

2026-04-26 • via Nuitee
B
Bana • couple • jo
7
Pros:

It’s nice and it’s location

Cons:

The breakfast was not that good, not that options and wasn’t fresh or tasty

2026-04-05 • via Nuitee
M
Moataz Bellah • family_with_children • eg
6
Not pleased
Pros:

Acceptable

Cons:

Matters very hard , shower is not working , house keeping open the room at 5 am while I was deeply sleep As the reception told him the room is empty so I found the man standing beside my bad at 5 am I shouted how come you entered my room even without knocking the door after investigation by the manager sorry it was a mistake he entered a wrong room at 5 am to prepare it what a chaos !!!!!

2026-03-28 • via Nuitee
T
Tami Francis • solo_traveller • at
8
חוויה נעימה מאוד...
Pros:

צוות נחמד מאוד,אדיב ומקצועי
ארוחת בוקר על מגש..נקי מסודר ומספק..
מסעדה מצויינת בקומה העליונה..

2026-03-27 • via Nuitee
T
Tracey • solo_traveller • au
5
2026-03-03 • via Nuitee
عبدالرحمن • couple • sa
10
2026-02-12 • via Nuitee
S
suliman • family_with_children • sa
9
Pros:

الموقع ممتاز
تعامل العاملين ممتاز خصوصا الأستاذة نهي وسحر والسيد احمد عاطف

2026-02-09 • via Nuitee
Q
qassem • family_with_children • il
9
2026-01-24 • via Nuitee
M
Moutaz • family_with_children • jo
10
Formidable stay with great value
Pros:

Excellent with true value , cant beat the breakfast & the common area ,very safe & a very good sleep , I had a massive fruit bowl & a fee upgrade. Beutiful old houses all around in a peaceful neighborhood. They have three solid outlets . Thankful for are the staff members .

Cons:

Construction around and small design mishap in the bathroom

2026-01-24 • via Nuitee
T
Tiba • solo_traveller • iq
10
2026-01-23 • via Nuitee