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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Massage services
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Packed lunches
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Solarium
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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Key access
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Security alarm
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Pub crawls
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Happy hour
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Supervised childcare/activities
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Television in common areas
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Internet access
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Housekeeping on request
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Concerts/live shows
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Experience Colonial Charm and Modern Luxury
Historical Colonial Buildings: Casa Lola, located in the vibrant Getsemani neighborhood, offers a unique stay in 17th and 19th-century colonial buildings, showcasing the rich history of Cartagena.
Rooftop Bar with Panoramic Views: Unwind and enjoy breathtaking views at our rooftop bar, the perfect spot to relax with a refreshing drink after a day of exploring the city.
Luxurious Amenities and Dining: Indulge in the comfort of deluxe mattresses, ECO amenities, and fine dining at Doña Lola restaurant, serving gourmet Caribbean-inspired dishes made with fresh local ingredients.
Ready to immerse yourself in the beauty and history of Cartagena? Book your stay at Casa Lola now and experience a blend of colonial charm and modern luxury.
Extra beds can be accommodated only on Junior rooms at a fee and subject to availability.
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.
This tax is not automatically calculated in the total cost of the reservation.
Credit cardholder must match guest name or provide authorizationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs COP 6000 per hour.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 10 years old stay for COP 90,000 per person per night when using an available extra bed.
People 11 years old and over stay for COP 150,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
El hotel es un encanto, todo es para vivir una experiencia debido la atención, la decoración envolvente (inspirada en los patios de Al-Andalus), su terraza, su comida.
La habitación que nos tocó era muy pequeña, si bien ofrecieron un upgrate que no pude tomar. Pero daba la sensación, a veces, de agobio
We had a wonderful stay at Casa Lola and would highly recommend it. The hotel kindly upgraded us, which was such a lovely gesture and made our stay even more special.
The location is fantastic — perfectly placed to enjoy everything around Cartagena and ideal for exploring the city. The restaurant was excellent, the pool area was beautiful and a great place to relax, and the overall atmosphere was vibrant and enjoyable.
Most importantly, all of the staff were friendly, welcoming, and always helpful throughout our stay. The service was consistently good and made us feel very well looked after. We had a great time and would happily return.
There were only a few small areas for improvement. The hot water sometimes took a few minutes to come through, the rooms could benefit from a little more lighting as they felt quite dark at times, and in the two-storey rooms it would be helpful to have a phone and a few amenities upstairs for extra convenience.
Overall, these were only minor details and did not take away from what was a very enjoyable stay. We had a great time and would gladly return.
This hotel exceeded all of my expectations!
The staff was amazing and very accommodating. The food was absolutely wonderful. The decor was so fun.! I probably took 100 pictures.! and it smelled incredible!
Great location!
This hotel is so lovely and visually engaging! The rooms were spacious and clean, and the amenities were wonderful. The included breakfast was delicious and the service was very friendly. Special shout outs to Yeison and Kelly for their help with taxis and transfers. They went above and beyond to help us!
Une certaine authenticité
Ce n’est pas un 5 étoiles
3 étoiles voire 4 mais pas plus
Petit déjeuner très moyen
Clim et sanitaires défectueux
Très vieillot et pas restauré
The hotel is a wonderful combination of chic and classic.
Layout is a bit confusing.
El servicio es perfecto !!! The ambiance is perfect too. Desayunos estan muy rico. We loved the hotel, the rooftop is magic.
Linda decoración y súper cómodas las habitaciones
La deco et la gentillesse du personnel
Un peu bruyant au res de chaussée
We had an absolutely amazing stay at Casa Lola. The location is fantastic, right in the vibrant and culturally rich Getsemaní neighbourhood. There is so much energy in the area, from colorful streets and local cafes to music and nightlife, which made exploring Cartagena easy and exciting.
From the moment we arrived, everything felt seamless. The hotel was incredibly helpful assisting us with booking a car from the airport to the hotel, which made our arrival completely stress free. Checking in was a breeze and we felt welcomed right away.
The hotel restaurants and amenities are excellent. There are great options on site whether you want to relax, enjoy a good meal, or spend time with friends. The rooms are funky and interesting with unique decor that really adds to the overall experience and charm of the property.
A very special shout out to Yeison Medrano for going above and beyond with his professionalism and assistance. He truly elevated our stay and made sure everything ran smoothly for us.
We would absolutely stay here again and highly recommend Casa Lola to anyone visiting Cartagena.
Lola Hotel is a true hidden gem in the heart of Getsemaní.
Cozy yet undeniably luxurious, it sits right in the center of the neighborhood’s most vibrant street, while still feeling intimate and serene the moment you step inside.
Every corner of the hotel is thoughtfully crafted, filled with beautiful details and small stories expressed through art pieces, textures, and design. It feels less like a hotel and more like a curated experience.
The room was exceptional, comfortable, elegant, and perfectly designed for rest after exploring Cartagena. We were also graciously offered a few extra hours for checkout, which made the stay feel even more personal and generous.
A special mention to Yeison and Kelly, whose service and attention to detail were truly outstanding. Warm, attentive, and genuinely caring, they made us feel welcome from the first moment and ensured everything was flawless throughout our stay.
Lola is not just a place to sleep, it’s an experience. Highly recommended for anyone looking for character, comfort, and top-tier service in Getsemaní.
So, the location is directly in the heart of Getsemani which is really great!
Also, the stuff was awesome! I had some complaints but the stuff handled this very professional and they were really sorry about my complaints.
I had some things which I thought for a 5star rated hotel and this high prices was not acceptable. But to be honest: the team/stuff handled my complaints very well and I must value that this was a five star service how they handled my complaints.
Good location, friendly staff, nice decoration
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