Hotel Casa Lola Deluxe Gallery

Hotels
8.8 (724 reviews)
Getsemani, Calle del Guerrero N° 29-108 , Cartagena de Indias , co

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
High prices
Cleanliness issues

Categories

Cleanliness
8.05
Some reviews indicated issues with cleanliness, such as lack of room cleaning and bad odors.
Service
9.55
Many guests praised the service, highlighting staff friendliness and helpfulness.
Location
9.55
The location received high marks, with guests appreciating its convenience and proximity to attractions.
Room Quality
8.55
Rooms were noted for their size and decor, but some had issues like discomfort with bedding.
Amenities
8.55
The pool area and rooftop offered good amenities, though some guests wanted more options.
Value for Money
7.55
Concerns were raised about pricing not matching the quality of offerings.
Food and Beverage
9.05
Food was appreciated, particularly breakfast, although some felt it was limited.
Overall Experience
9.55
The overall stay was described positively, with most guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:57

Property Description

Experience Colonial Charm and Modern Luxury

Historical Colonial Buildings: Casa Lola, located in the vibrant Getsemani neighborhood, offers a unique stay in 17th and 19th-century colonial buildings, showcasing the rich history of Cartagena.

Rooftop Bar with Panoramic Views: Unwind and enjoy breathtaking views at our rooftop bar, the perfect spot to relax with a refreshing drink after a day of exploring the city.

Luxurious Amenities and Dining: Indulge in the comfort of deluxe mattresses, ECO amenities, and fine dining at Doña Lola restaurant, serving gourmet Caribbean-inspired dishes made with fresh local ingredients.

Ready to immerse yourself in the beauty and history of Cartagena? Book your stay at Casa Lola now and experience a blend of colonial charm and modern luxury.

Important information:

Extra beds can be accommodated only on Junior rooms at a fee and subject to availability.

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Credit cardholder must match guest name or provide authorizationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

8.8
Based on 724 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 9.05
Overall Experience: 9.55
D
Diego solo_traveller co
1
PESIMO
Cons:

Pesimo servicio a la llegada, espere mas de una hora por la entrega de habitacion que me dijeron tardaba 10 mimutos. Pedi algo de comer y despues de 35 minutos nunca me sirvieron lo que pedi en el restaurante. HAbitacion llena de polvo, con la lampara de luz principal sin funcionar, sin posibilidad de preparar cafe. Sin cobijas necesarios, con fallas en el funcionamiento del aire acondicionado que genero ruidos de pitos de encendido y apagado en la madrugada.

2026-08-18 via Nuitee
J
Juliana solo_traveller co
7
Un hotel especial
Pros:

Tiene una excelente ubicación en Getsemani, fácil para caminar por la zona y también para ir al centro histórico. El restaurante al lado del lobby es muy agradable. El personal super amable.

Cons:

El estilo del hotel es ecléctico lo cual lo hace único pero también puede generar disgusto a quienes prefieren habitaciones y espacios impecables.

2026-08-18 via Nuitee
G
Geovana couple br
10
2026-08-16 via Nuitee
8
881racheli Couples Camp Hill, Pennsylvania
10
Excellent stay!!!
Pros:

Casa Lola was excellent! The staff was very friendly, extremely helpful and greeted us with a smile every-time. Breakfast was delicious, the bed were extremely comfortable and I slept like a baby.

2026-08-09 via Tripadvisor
R
roimarg2026 Couples
10
Muy bueno
Pros:

I had a great stay at Hotel Lola in Cartagena and would absolutely stay here again.

The first thing that stood out was the design. Every area of the hotel has its own unique vibe, from the check-in area to the common spaces, making the entire property feel fun, stylish, and full of character. The rooms were just as impressive. Mine was a two-story loft that was both comfortable and unique, and the air conditioning worked exceptionally well, keeping the room nice and cool even in Cartagena’s heat.

The service was excellent from start to finish. The staff was genuinely kind and welcoming, and I was greeted with a welcome drink as soon as I arrived, which was a great first impression.

The food was another highlight. The arepas were honestly some of the best I’ve ever had, and the hotel’s central location makes it easy to walk to countless restaurants, cafés, shops, and attractions.

The only minor downside is parking. It can be a little challenging directly at the hotel, but there are several secure parking lots within a short walking distance, so it wasn’t a major issue.

Overall, Hotel Lola exceeded my expectations. Between the unique design, comfortable rooms, great food, friendly staff, and fantastic location, it’s an easy recommendation. I would definitely stay here again.

2026-07-26 via Tripadvisor
T
theshrimpstacey Family Perth, Greater Perth, Western Australia
10
Great central hotel with amazing rooftop pool
Pros:

Beautiful centrally located hotel in the heart of getsemani
Amazing pool area and lovely food
Thanks Jason and Santiago for a lovely stay

2026-07-24 via Tripadvisor
D
deborahaO6373PX Solo travel
10
Best hotel in Getsemani!
Pros:

Great location! Beautiful boutique hotel with an amazing rooftop and pool. The staff, especially Yerson, Santiago and Duber went out of their way were outstanding and went out of their way to make my stay memorable. The breakfast, service, decor, location… all if it made this a 10/10.

2026-07-03 via Tripadvisor
F
Federico solo_traveller it
6
2026-06-28 via Nuitee
M
Magda couple co
3
Un desinflé total
Pros:

La zona de la terraza

Cons:

Había cucarachas, zancudos, y mucho polvo en las habitaciones. No había agua caliente. No tenía toallas ni papel higiénico en los baños, no había nada q mostrara un hotel boutique

2026-05-21 via Nuitee
C
Cleber couple br
10
2026-05-04 via Nuitee
C
Carlos couple es
9
Lugar maravilloso, ambiente envolvente y servicio de excelencia
Pros:

El hotel es un encanto, todo es para vivir una experiencia debido la atención, la decoración envolvente (inspirada en los patios de Al-Andalus), su terraza, su comida.

Cons:

La habitación que nos tocó era muy pequeña, si bien ofrecieron un upgrate que no pude tomar. Pero daba la sensación, a veces, de agobio

2026-04-23 via Nuitee
R
Risha couple gb
10
Great stay!!
Pros:

We had a wonderful stay at Casa Lola and would highly recommend it. The hotel kindly upgraded us, which was such a lovely gesture and made our stay even more special.

The location is fantastic — perfectly placed to enjoy everything around Cartagena and ideal for exploring the city. The restaurant was excellent, the pool area was beautiful and a great place to relax, and the overall atmosphere was vibrant and enjoyable.

Most importantly, all of the staff were friendly, welcoming, and always helpful throughout our stay. The service was consistently good and made us feel very well looked after. We had a great time and would happily return.

Cons:

There were only a few small areas for improvement. The hot water sometimes took a few minutes to come through, the rooms could benefit from a little more lighting as they felt quite dark at times, and in the two-storey rooms it would be helpful to have a phone and a few amenities upstairs for extra convenience.

Overall, these were only minor details and did not take away from what was a very enjoyable stay. We had a great time and would gladly return.

2026-04-17 via Nuitee
N
Norman family_with_children ch
9
2026-04-07 via Nuitee
T
Tour147519 Friends getaway
10
Must stay!
Pros:

This hotel exceeded all of my expectations!
The staff was amazing and very accommodating. The food was absolutely wonderful. The decor was so fun.! I probably took 100 pictures.! and it smelled incredible!
Great location!

2026-03-31 via Tripadvisor
T
Tour36278104342 Friends getaway
10
Best hotel in Cartegena!
Pros:

This hotel is so lovely and visually engaging! The rooms were spacious and clean, and the amenities were wonderful. The included breakfast was delicious and the service was very friendly. Special shout outs to Yeison and Kelly for their help with taxis and transfers. They went above and beyond to help us!

2026-03-31 via Tripadvisor
P
pierre couple fr
4
Je n’y retournerai pas
Pros:

Une certaine authenticité

Cons:

Ce n’est pas un 5 étoiles
3 étoiles voire 4 mais pas plus
Petit déjeuner très moyen
Clim et sanitaires défectueux
Très vieillot et pas restauré

2026-03-31 via Nuitee
D
David couple br
9
An extraordinary stay in the center of ot all.
Pros:

The hotel is a wonderful combination of chic and classic.

Cons:

Layout is a bit confusing.

2026-03-21 via Nuitee
D
DalidaPoirier Friends getaway
10
Go without hesitation !!!!
Pros:

El servicio es perfecto !!! The ambiance is perfect too. Desayunos estan muy rico. We loved the hotel, the rooftop is magic.

2026-03-17 via Tripadvisor
D
Daniel family_with_children co
4
2026-03-17 via Nuitee
M
mo couple uy
9
Muy recomendable
Pros:

Linda decoración y súper cómodas las habitaciones

2026-03-10 via Nuitee